Hire the Best Microsoft Outlook Specialists
in Armenia

I'm looking for a challenging and interesting professional career on Upwork with over a decade of experience in Customer Service on Ecommerse platforms , applying for full time long term positions that offers growth, with the focus on delivering a reliable and quality service. believing in Hard core Client Servicing. Delivering a Professional Utmost Quality Service as a main priority. oDesk / Upwork complemented my stack of experience by dealing with customer support for sales through communication online , using email / chat / phone , through zendesk and live person , and I really made use of my fluent bilingual skills in English / Arabic , looking forward for other CS and technical support that will complement my IT skills as well. I'm 10 years experienced as customer service supervisor handling chats / emails and phone calls for customers for online store in NY : Missesdressy.com during business hours , looking for similar job online I'm using a broadband Internet connection that is reliable and fast , with all fast and new PC and remote devices that needed to achieve my work most effectively, available at different time zones as agreed. I have experience in office duties have worked for 5 years as an office administrator/ coordinate at Sof-tel Company in Dubai I was handling communication through phone /chat /e-mail regarding document exchange, accounting and office changes etc , with a great knowledge in Microsoft office suites 2007-latest , and PC programs, with my Arabic/English languages, also experience in Arabic/English translation, very Internet/computer savvy, available online for 8 hours or more ( if necessary ) I have fast connection and high speed PC /headset that supports voice speed requirements. Well written and spoken in English language ( please feel free to ask for my voice record to make sure ) also fluent in Arabic. Have communication skills in online chatting/ answer emails/ do research / data collection and entry, customer support, tech. support ,outbound reach , telecommunication, cold calling, phone support and communication and desktop help. fast learner was working as an IT System Administrator for more than 5 years , providing 24/7 support to system network servers and clients my professional skills are : -structure cabling ( patch panels , jack box, crimping) -Windows Server administration ( 2008/2003 SB) -Linux Cantos 5.5 ( Red Hat 5 ) server administrator. -Vmware Server Console. - AD, Group Policy , DNS, DHCP, Active Content administrator , Security Permission setup and Audit user access. -Autoloader administrator. - Data / System state backup regular plans , ntbackup.exe and Symentac S/W -Desktop User Help, Win XP, Win 7, Vista,  Office Suites 2003/2007 and problems shooting. - Setup/administer/update  Antivirus, Antispyware, Internet navigation advisor S/W. -Troubleshoot S/W and H/W problems , device compatibility checking , cooperating with vendors to accomplish the S/W and H/W purchase that most suits the Server/Client machines. - Linux based Scalix (SAC) E-mail server administrator, including installation, deploy, manage/backup, besides the  Exchange 2003 e-mail servers, setting up IMAP, POP3 Exchange Server Account on Microsoft Outlook ,OE and Mozilla Thunderbird Clients. Microsoft Exchange Server Config. -Disaster recovery and prevention /Backup plans, server  replacement plans. Full /Incremental/differential Backups. -Cisco Security Appliances and Router Setup, Using ASDM and CLI.Configuring Multiple site-to-site VPN's , Using Cisco Security appliance. -Familiar, experienced  with RAID types and storage partitioning plans , implementations. -Continuous learning skills, Research Motivation, Self training skills, Troubleshoot skills, and the capability to adapt new systems in short time. -Basic Web Research, Gathering data from websites and entering it into Excel spreadsheets

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