Hire the Best Microsoft Outlook Specialists
in Croatia

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Melisa B.

Polaca, Croatia

$15/hr
5.0
1 jobs

I’m a versatile and client-focused professional with over 10 years of experience across customer service, occupational therapy, and remote operations. I specialise in helping businesses deliver exceptional service, streamline workflows, and support customers with care and precision. Whether I’m managing SaaS platforms, coordinating programs, or resolving customer issues with empathy and efficiency, I bring a calm, solutions-driven approach to every project. What I Offer on Upwork: - Customer Support & Relationship Management Skilled in Zendesk, ZohoMail, Subbly, and Stripe to deliver seamless client experiences. - Remote Operations & SaaS Administration Experienced in managing digital tools, automating processes, and supporting global teams. - Case Management & Healthcare Coordination Background in occupational therapy, insurance navigation, and workplace rehabilitation. - Training & Team Support Onboarding, mentoring, and performance coaching for remote and hybrid teams. - Problem Solving & File Auditing Detail-oriented and proactive in identifying gaps and improving systems. I’m passionate about work that empowers people—whether through tech, service, or care. If you’re looking for someone who can blend empathy with efficiency and deliver results remotely, I’d love to collaborate. Let’s build something great together.

  • Microsoft Outlook
  • Technical Support
  • Zendesk
  • Customer Service
  • Phone Communication
  • Case Management
  • Google Docs
  • SaaS
  • Macros
  • Shopify
  • Stripe
  • Microsoft Office

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