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2021 – 2025 Systems Engineer EPAM Systems Job responsibilities: • AWS DevOps • Acknowledge Opsgenie Alerts • Opening JIRA tickets • Troubleshooting and solving issues 7x24 2018- 2021 System Administrator Zangezour Copper Molybdenum Combine CJSC Job responsibilities: • Windows, Unix/Linux Server administration • MS SQL Server Administration • VMWare virtualization • 3PAR administration • McAfee Antivirus • Fortigate Firewall Forty VPN • AD, DNS, Outlook administration, e.t.c. 2010 -2018 Billing Systems Senior Administrator, ”Armentel” CJSC (VimpelCom Group, Beeline), Yerevan, Armenia Job responsibilities: • Develop traffic monitoring systems (C#) • Interconnect V7 Billing System Administrator • ITPSS(GPRS, Offline roaming) Billing System Administrator • Clarify CRM System administrator • Perform detailed analysis of systems data • Assist with troubleshooting of advanced systems • Develop/support billing systems (Oracle, Java) • The billing databases administration and support • CMD-Online (GPRS) Billing System Administrator • ITTS (Traffic monitoring) System Administrator • CMD-Offline Billing System Administrator • STBMS Fraud Auditing System Administrator 2008 -2010 IT Helpdesk specialist Job responsibilities: • Mail system Lotus Notes • System Remedy Helpdesk • Active Directory • Microsoft SMS-Client 2003 – 2008 Faculty of Applied Mathematics and Informatics / Magistros degree /, Russian-Armenian(Slavonic) State University, Armenia, Qualified as Mathematician, System Programmer 1993 – 2003 Secondary School No 147, Yerevan, Armenia PROFESSIONAL TRAININGS: Oracle Database 11g: SQL Tuning Workshop Ed 2 PRV Location: Armenia, Yerevan Duration: 14 APR 2014 - 16 APR 2011 By: ORACLE University Order number: 24565 Enrollment ID: 7134980 Oracle Database 10g: Administration Workshop I Location: Armenia, Yerevan Duration: 12 SEP 2011 - 16 SEP 2011 By: FORS Oracle 10g: The basics of SQL, The basics of PL/SQL, PL/SQL Development, Advanced PL/SQL. Location: Armenia, Yerevan Duration: 12 December 2010 - 17 December 2010 By: FORS Amdocs. Ensemble, Switch Control, CMD-Offline administration Location: Armenia, Yerevan Duration: 20 May 2010 - 27 May 2010 By: AT Consulting CMD – Convergent Mediation Device Location: Armenia, Yerevan Duration: 21 March 2010 - 27 March 2010 By: AT Consulting INTEC. Interconnect v7 billing system administration Location: Armenia, Yerevan Duration: 29 March 2010 - 4 April 2010 By: AT Consulting SKILLS Cloud and tools AWS, ECS,EKS, S3, Terraform, Terraform, Ansible, IAM, Security Groups, VPC, LB Systems Windows, Linux, Microsoft SQL-Server, Oracle, VMWare, HP 3PAR(Storage), FortiGate, Active Directory, DNS, Microsoft Office, e.t.c. Scripting Bash/shell, SQL, PL/SQL LANGUAGES Armenian- native Russian – C1 English – B2 OTHER ACTIVITIES AND INTERESTS IT, Sport, Music, Arts DATABASE SYSTEMS MS SQL, PL/SQL (ORACLE) scripting

I am AWS certified engineer who have work experience in system and network administration for 6 years. Create and maintain virtual machines in cloud infrastructure mainly in Amazon and Hetzner Find useless resources optimizing costs in AWS Update infrastructure with terraform Hardening linux servers Manage EKS clusters Setup and maintain Jenkins Dockerize node applications Install and configure monitoring system Zabbix Create multi stage dockerfiles for node applications decreasing image size

I provide expert-level administration for complex server infrastructures across all major cloud and bare-metal platforms. I specialize in bridging the gap between legacy systems (VoIP, Proxy) and modern automation (IaC, AI Agents). Core Tech Stack: Cloud & Hosting: AWS, Azure, Linode, DigitalOcean, Hetzner, Contabo. Automation/DevOps: Ansible, Terraform, Jenkins, GitHub. Control Panels: cPanel & WHM, HestiaCP, VestaCP, Webmin. Specialized Systems: 4G Proxy & OpenClew, VoIP, AI Agent Infrastructure. Network Services: DNS Management, Cloudflare, High-Performance Web Servers.

DevOps and Observability Engineer with 10+ years of experience designing, automating, and scaling infrastructure across On-Premise, AWS, Azure, and Google Cloud. I specialize in building reliable, observable systems — from CI/CD pipelines and Kubernetes clusters to large-scale monitoring platforms. At Freedx, I manage multi-cloud infrastructure for containerized microservices, driving significant reductions in deployment times and infrastructure costs through IaC practices with Terraform and Ansible, and comprehensive observability using DataDog and OpenTelemetry. Previously at SoftConstruct, I built and maintained monitoring solutions for 1,500+ hosts, processing high-volume logs through the ELK stack, Grafana, and Zabbix — achieving 99.99% uptime across Unix/Linux environments. My core focus areas: Cloud Infrastructure: AWS (Certified Solutions Architect), Azure, GCP Observability: DataDog, Prometheus, Grafana, Zabbix, ELK Stack, OTEL Automation & IaC: Terraform, Ansible, SaltStack, Bash Containerization: Kubernetes, Docker, Helm CI/CD: Azure DevOps, ArgoCD Database Management: MySQL, PostgreSQL, Apache Ignite, Redis, Kafka I enjoy solving complex infrastructure problems, improving system reliability, and collaborating with cross-functional teams to deliver scalable, cost-efficient solutions. Always open to connecting with fellow engineers and exploring new challenges. My main skills are - OS: Linux/Unix - Zabbix - ELK Stack - Elasticsearch - Kibana - Grafana - Prometheus - DataDog - HAProxy - Logstash - NGINX - BIND - MySQL - Bash - Saltstack - Azure DevOps - Azure Entra ID - Azure Intune - Git - Docker - Kubernetes - GitLab CI/CD - AWS - Microsoft Azure - Google Cloud - N8N