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🚚 Strong ecommerce operations create scalable and profitable businesses 🚚 Hi, I’m Ricardo, an E-commerce Operations Manager with 5 years of experience helping ecommerce brands, marketplaces, and online stores improve operational efficiency, profitability, and marketplace performance. I specialize in ecommerce operations, inventory coordination, marketplace management, and data-driven decision-making across platforms like Mercado Libre, Amazon, Shopify, and Falabella. My background combines ecommerce operations, business intelligence, and commercial strategy to support growing brands and marketplace sellers. From building automated reporting structures for LATAM ecommerce channels to scaling marketplace revenue and improving fulfillment performance, I focus on creating organized systems that help businesses grow sustainably. I’ve helped increase channel profitability by 28%, improved OTIF performance to 95%, managed ecommerce operations across Colombia and Brazil, and built a profitable Mercado Libre business with more than 50% gross margins in its first year. Here’s how I can support your ecommerce business: ✅ Manage marketplace operations across Amazon, Mercado Libre & Shopify ✅ Improve inventory management, fulfillment workflows & operational efficiency ✅ Create reports, dashboards & Excel models for data-driven decisions ✅ Optimize product listings, pricing strategies & marketplace performance ✅ Coordinate ecommerce operations, catalog updates & seller workflows These are the types of results I’ve delivered: ✔ Increased a marketplace channel from 25% to 50% of total revenue in Colombia ✔ Improved channel margins from 32% to 60% through operational and pricing strategies ✔ Achieved 95% OTIF and 100% fill rate during periods of accelerated growth ✔ Built reporting and P&L structures used for LATAM commercial decision-making ✔ Generated 400M COP in first-year sales through my own Mercado Libre store ✔ Maintained 50% gross margins through inventory and profitability optimization I enjoy working with ecommerce brands, growing marketplace businesses, and teams that value autonomy, organization, and smart decision-making. If you’re looking for someone who understands both the operational and commercial side of ecommerce, send me a message and I’ll be happy to support your business.

𝐈 𝐡𝐞𝐥𝐩 𝐞𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐟𝐨𝐮𝐧𝐝𝐞𝐫𝐬 𝐝𝐮𝐩𝐥𝐢𝐜𝐚𝐭𝐞 𝐭𝐡𝐞𝐦𝐬𝐞𝐥𝐯𝐞𝐬. 𝐈 𝐛𝐞𝐜𝐨𝐦𝐞 𝐲𝐨𝐮𝐫 𝐌𝐢𝐧𝐢-𝐌𝐞 𝐰𝐡𝐨 𝐫𝐮𝐧𝐬 𝐦𝐮𝐥𝐭𝐢-𝐜𝐡𝐚𝐧𝐧𝐞𝐥 𝐞𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬. I manage the backend operations for brands selling on 𝑺𝒉𝒐𝒑𝒊𝒇𝒚, 𝑨𝒎𝒂𝒛𝒐𝒏, 𝑾𝒂𝒍𝒎𝒂𝒓𝒕, 𝑾𝒂𝒚𝒇𝒂𝒊𝒓, 𝗲𝗕𝗮𝘆, 𝑻𝒆𝒎𝒖 while organizing the catalog and inventory through 𝑺𝒆𝒍𝒍𝒆𝒓𝑪𝒍𝒐𝒖𝒅 and 𝑺𝒆𝒍𝒍𝒆𝒓𝑪𝒉𝒂𝒎𝒑. Running multiple marketplaces at once becomes overwhelming: 𝑳𝒊𝒔𝒕𝒊𝒏𝒈𝒔 𝑰𝒏𝒗𝒆𝒏𝒕𝒐𝒓𝒚 𝑶𝒓𝒅𝒆𝒓𝒔 𝑺𝒖𝒑𝒑𝒍𝒊𝒆𝒓 𝒄𝒐𝒐𝒓𝒅𝒊𝒏𝒂𝒕𝒊𝒐𝒏 𝑪𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝒎𝒆𝒔𝒔𝒂𝒈𝒆𝒔 𝑺𝒑𝒓𝒆𝒂𝒅𝒔𝒉𝒆𝒆𝒕𝒔 and 𝒄𝒂𝒕𝒂𝒍𝒐𝒈 𝒅𝒂𝒕𝒂 And usually there is only one 𝒇𝒐𝒖𝒏𝒅𝒆𝒓 managing everything. 𝑻𝒉𝒂𝒕’𝒔 𝒘𝒉𝒆𝒓𝒆 𝑰 𝒄𝒐𝒎𝒆 𝒊𝒏. I become your 𝑴𝒊𝒏𝒊-𝑴𝒆 — the operations partner who keeps the backend organized, solves issues before they become problems, and ensures everything runs smoothly while you focus on growth and revenue. 𝐖𝐡𝐚𝐭 𝐈 𝐇𝐚𝐧𝐝𝐥𝐞: • Shopify, Amazon, Walmart, Wayfair & eBay product listings • Bulk uploads, variations, attributes & category mapping • Marketplace listing optimization & SEO improvements • SellerCloud & SellerChamp catalog management • Multi-channel SKU mapping and inventory synchronization • Order management, tracking updates & customer support coordination • Supplier coordination and product data management • Catalog audits and operational workflow improvements 𝐇𝐨𝐰 𝐈 𝐖𝐨𝐫𝐤: ✔ I take ownership of operations ✔ I organize catalogs and systems properly ✔ I solve problems before they slow down the business ✔ I communicate clearly with structured updates ✔ I operate the way a founder would 𝑹𝒆𝒔𝒖𝒍𝒕𝒔: • Audited and optimized 2500+ Shopify products • Managed 200+ Wayfair supplier listings with full attribute setup • Fixed Walmart variation and SEO issues • Built Amazon A+ content and listing optimization • Optimized eBay listings (titles, specifics, category mapping) • Reduced inventory errors from 22% → 1% using SellerCloud / SellerChamp 𝑴𝒊𝒔𝒔𝒊𝒐𝒏: You focus on growing the business. I handle the backend operations. Together we turn multi-channel 𝒄𝒉𝒂𝒐𝒔 into 𝒔𝒄𝒂𝒍𝒂𝒃𝒍𝒆 systems.

I’m a Senior NetSuite Developer with extensive experience delivering scalable ERP solutions and building robust integrations between NetSuite and external platforms. I specialize in helping businesses streamline operations by connecting systems and automating workflows. I focus on building reliable, maintainable solutions that reduce manual work and improve system efficiency. Whether you need a new integration, custom scripting, or optimization of your current setup, I can help deliver clean and scalable results. Let’s connect and discuss your project.

As a dedicated Virtual Assistant, I specialize in providing administrative, technical, and personal support to busy professionals and businesses. With a strong focus on time management, organization, and effective communication, I help clients streamline their workflows, improve productivity, and manage essential tasks efficiently. My expertise includes calendar management, email correspondence, data entry, and travel coordination. I am proficient in a variety of tools, including Microsoft Office, NetSuite, Zoho, Canva, and more. Additionally, I offer a keen eye for detail, strong problem-solving skills, and a commitment to confidentiality and ethical conduct. Whether you're looking for someone to handle administrative tasks, coordinate projects, or provide customer support, I am dedicated to delivering high-quality work and ensuring your business runs smoothly.

What clients say about Alyza ⭐⭐⭐⭐⭐: 🗣️“Exceptional dedication and professionalism from day one.” 🗣️"I want to take a moment to express my sincere appreciation for Alyza and all the incredible work she has done during her time at Agency Apps. From day one, she demonstrated exceptional dedication, professionalism, and a strong work ethic that quickly earned my trust." 🗣️"Alyza is great and always puts in quality work! Would recommend her to any business!" I am ready to bring my experience, strong work ethic, and commitment to excellence to your team, and I would love the opportunity to contribute to your success. I bring over 8 years of customer service experience, including 3 years in Philippine call centers and 5 years as a Virtual Assistant. Throughout my career, I have supported clients across food delivery, rideshare, internet service providers, and e-commerce, helping businesses deliver exceptional customer experiences while ensuring smooth day-to-day operations. I bring a positive attitude, a strong work ethic, and a commitment to excellence in everything I do. I enjoy creating organized systems, solving problems, and contributing ideas that help businesses operate more effectively. With a growth mindset and a willingness to learn, I continuously strive to exceed expectations and deliver meaningful results for my clients. If you're looking for a reliable, proactive, and detail-oriented professional, I would be delighted to discuss how I can support your business.

Need an expert to set up, manage, and optimize your Mirakl marketplace? I’m here to help. 🏆 YOUR SUCCESS IS MY PRIORITY 🏆 Hi, I’m Maria — an experienced Mirakl Connect Specialist and E-commerce Virtual Assistant with 5+ years of combined experience in marketplace operations, seller onboarding, product catalog management, and multi-platform e-commerce support. I’ve worked with B2B and B2C brands to streamline their workflows, improve product accuracy, and ensure seamless seller and marketplace operations. With hands-on experience in Mirakl Connect, Shopify, GoFlow, Wayfair, and other major platforms, I’ve supported businesses from setup to growth—always focusing on accuracy, efficiency, and smooth coordination across teams and sellers. What I Can Do for You ✅ Mirakl Connect Setup & Configuration ✅ Seller & Brand Onboarding ✅ Product Listing, Mapping & Validation ✅ Catalog Optimization & Quality Control ✅ Offer, Order & Refund Synchronization ✅ Marketplace Operations & Issue Resolution ✅ Shopify, GoFlow & Sellercloud Product Support ✅ Email Management & Technical Support ✅ Workflow Streamlining & Data Accuracy Improvements Why Clients Choose Me 🔍 Detail-Oriented & Reliable — Consistent top performer for email and call support. ⚡ Efficient & Tech-Savvy — Experienced with complex catalog structures and integrations. 🌍 Flexible & Communicative — Strong written English and global team experience. 🔐 Professional & Trustworthy — Ensuring accuracy, confidentiality, and quality results. Tools & Platforms I Use ✔ Mirakl Connect ✔ Shopify, GoFlow, Sellercloud ✔ Microsoft Office & Google Workspace ✔ Slack, Teams, Zoom, Skype ✔ Canva, Calendly, Grammarly If you’re looking for someone who can manage your Mirakl operations with accuracy, consistency, and professionalism — I’d love to help. Send me a message, and let’s discuss how I can support your marketplace growth. 🚀