Hire the Best Payments Freelancers in Dasmarinas, PH

As a Chargeback Representment Specialist, I bring expertise in handling, analyzing, and disputing chargebacks for various payment processors and card networks (Visa, Mastercard, AmEx, etc.). My skills are focused on minimizing financial losses by reviewing and responding to chargebacks efficiently, ensuring that all representment submissions meet strict deadlines and card network requirements. I have a proven track record in managing chargeback cases, improving win rates, and identifying trends to reduce future chargebacks. I work closely with internal teams (support, fulfillment, finance) to gather necessary documentation and create compelling evidence. My goal is to ensure that chargeback workflows are optimized and streamlined, minimizing preventable disputes for your business. Key Skills: 1) Experience in handling chargebacks across various payment processors (Stripe, PayPal, Shopify Payments, etc.) 2) Proficient in preparing and submitting compelling chargeback evidence such as invoices, customer communication, proof of delivery, and transaction logs. 3) Deep understanding of Visa, Mastercard, AmEx, and other card network dispute flows and reason codes. 4) High volume case management with meticulous attention to detail and accuracy. Why Work With Me? 1) I have a strong background in managing chargebacks and disputes for multiple clients, helping businesses reduce financial losses. 2) I understand the urgency in chargeback management and always meet deadlines with thorough, compliant submissions. 3) My analytical skills enable me to identify chargeback trends, improve workflows, and prevent future issues. 4) I work seamlessly with internal teams (support, finance, etc.) to ensure smooth processes and efficient case management.

Looking for a dependable customer support professional who can provide exceptional customer experiences while helping your business run smoothly? I bring 11+ years of customer service experience and 5+ years as a Virtual Assistant supporting e-commerce businesses, service-based companies, and loan processing teams. I specialize in delivering fast, professional, and empathetic support that improves customer satisfaction and strengthens customer loyalty. My expertise includes: • Customer Service & Customer Success • Email, Chat, and Phone Support • Shopify Customer Support • E-commerce Operations & Order Management • Returns, Refunds, and Dispute Resolution • Administrative Support & Virtual Assistance • Loan Processing & Loan Closing Support • Appointment Scheduling & Calendar Management • CRM & Helpdesk Management • Social Media Customer Support Key accomplishments: ✔ Top Rated Freelancer with a 100% Job Success Score ✔ Managed high volumes of customer inquiries across multiple channels ✔ Supported Shopify stores with order tracking, fulfillment coordination, returns, and customer retention ✔ Handled customer concerns with professionalism and a customer-first approach ✔ Assisted with loan processing, documentation review, and client communication ✔ Consistently recognized for reliability, attention to detail, and strong communication skills Tools & Platforms: Shopify • Gorgias • Re:amaze • Zendesk • ShipStation • GoHighLevel • RingCentral • Twilio • Avaya • Citrix • AWS • Zapier • Meta Business Suite • Canva Why work with me? I don’t just answer tickets—I help create positive customer experiences that build trust in your brand. I’m proactive, adaptable, detail-oriented, and committed to delivering high-quality work with minimal supervision. If you’re looking for a customer support specialist who can represent your business professionally and keep your customers happy, I’d love to discuss how I can help. Arriane 😉

I have a total of 8 years of experience as a Customer Service and Collection Specialist across the United States and Canada. A Virtual Assistant who can do Administrative tasks with impeccable Researching Skills. Broad experience and knowledge in: Slack Asana Google Suite Microsoft Applications NetSuite Salesforce Zendesk Yaypay Shopify GoShippo Alibaba and AliExpress FB and Instagram Ads Trello HubSpot RingCentral Quickbooks Xero JOB RESPONSIBILITIES HANDLED: - Experience in customer relations(handling customer concerns and requests) - Running a Shopify store/website - Accounts Receivables/ Collection tasks - Facebook Business Manager tasks - Scaling and running test ads for customers - Research various topics - Email and Calendar Management and Travel Planning - Billing inquiries, Return and Refund processes - Creating FAQs and SOPs - Exceptional talent for ensuring customer satisfaction (handling escalated calls for the frontline agents) - Excellent written and verbal skill in Englis (handles email and phone inquries wth the couriers and sellers) - Experience in training new employees - Securing End-of-Month and End-of-Month report of representatives under my umbrella - Performance review for my team members; guiding and coaching team members to hit their KPI I have the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written. If you think we’re a perfect business partners, I’m looking forward to hearing from you!