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I am a versatile Integration Consultant with a strong foundation in economics and marketing, now specializing in IT integration and automation. With hands-on experience across platforms like Celigo, Make.com, Workato, Zapier, n8n, Clay, SnapLogic, and Boomi, I design and implement scalable, automated workflows that connect systems and streamline operations across both small businesses and large enterprises. My role centers on crafting efficient integration strategies tailored to each client’s scale and needs. I work closely with stakeholders to translate business processes into robust technical solutions, from high-volume enterprise environments to agile, fast-moving startups. Whether it's automating data flows between SaaS platforms, synchronizing cloud applications, or improving cross-system communication, I bring a deep understanding of integration architecture, API connectivity, and workflow automation. I regularly leverage supporting technologies such as scripting (JavaScript), API protocols (REST, SOAP), and cloud data infrastructure to deliver seamless, reliable outcomes. Combining business acumen with technical precision, I help clients optimize processes, enhance operational agility, and enable digital growth through smart automation and connected systems.

Accomplished Senior Software Engineer with over 9 years of experience, focused on delivering high-quality, scalable software solutions. Flexible and resourceful person. Skilled in microservices, cloud integration, cloud-based services, and event-driven systems. Core skills: - API Design - Database Management - Concurrency and Multithreading - Event-Driven Architecture - Microservice Architecture - Reactive Programming - Integration Testing - Unit Testing - Troubleshooting - Version Control Technologies: Python, Django, FastApi, AngularJS, WebFlux, SQL, REST, SOAP, Maven, Gradle, Android, Flutter, Linux, Dart, Google Cloud, PostgreSQL, Oracle Database, JOOQ, JDBC Template, JPA, JSP, MySQL, Splunk, Apache Kafka, Apache Beam, JSON, AVRO, HTML, CSS, Javascript, Jquery, VueJS, Docker, Kubernetes, Terraform.

Hi, I’m Georgi Trajkovski – a seasoned ServiceNow Developer with 7+ years of experience helping businesses optimize processes, automate workflows, and create high-performing, user-friendly ServiceNow solutions. I specialize in IT Service Management (ITSM), Human Resources Service Delivery (HRSD), Customer Service Management (CSM), and Service Portals, delivering solutions that are not only functional but scalable and aligned with ITIL best practices. What I Offer: Advanced ServiceNow Development: Expertise in Scripted REST APIs, Business Rules, Client Scripts, UI Policies, Workflows, and Scoped Applications to build tailored solutions for complex requirements. Process Optimization & Automation: Streamline workflows and reduce manual effort using Flow Designer, IntegrationHub, and Service Portal customizations. Full-Cycle Implementation: End-to-end ServiceNow solutions including integrations with Workday, SAP SuccessFactors, Azure AD, and third-party platforms. User-Centric UI/UX: Dynamic Service Portals, custom widgets, record producers, and dashboards that enhance adoption and improve user experience. Consultative Approach: Translate business needs into scalable solutions, ensuring compliance, governance, and measurable results. Why Work With Me: I’m passionate about helping businesses unlock the full potential of their ServiceNow platform. Whether you need to improve IT workflows, automate HR processes, build custom portals, or integrate multiple systems, I deliver high-quality solutions on time and within scope. I bring a combination of technical expertise, problem-solving skills, and a client-focused mindset that ensures your projects succeed. Let’s collaborate to enhance your ServiceNow ecosystem and drive meaningful results for your organization. Technical Skills & Expertise: ServiceNow Modules: ITSM, HRSD, CSM, CMDB, SPM, SecOps, ITOM Scripting & Web Tech: JavaScript, AngularJS, AJAX, Jelly, HTML, CSS Tools & Frameworks: Flow Designer, IntegrationHub, REST/SOAP APIs, Scripted APIs, GlideAPI UI/UX Development: Service Portal, Widgets, UI Actions, Record Producers, UI Policies Integrations: Workday, SAP SuccessFactors, Azure AD, Qualys, Tenable Project Delivery: Agile (Scrum/Kanban), Jira, ITIL Practices Database & Querying: MySQL, ServiceNow Achievements Highlights: Automated 65%+ of manual workflows and reduced HR case resolution time by 65% in enterprise environments. Developed 50+ custom Service Portal widgets and dynamic pages, improving portal adoption by 72%. Integrated ServiceNow with multiple enterprise systems for real-time data synchronization and actionable insights. Mentored and coached junior developers, contributing to faster onboarding and stronger internal capabilities.

🏆 Top Rated Senior Full-Stack Engineer 🤖 AI Automation & Software Architect ✅ 100% Job Success Score ✅ 100+ Jobs Completed ✅ 4,000+ Hours Worked ✅ 10+ Years of Professional Experience 👋 I help startups, growing businesses, and enterprise teams build reliable web, mobile, cloud, and AI-powered products. I am a Senior Full-Stack Engineer, Tech Lead, and AI/Software Architect with more than 10 years of experience delivering production-ready solutions for clients and global brands, including Reddit, Microsoft, Genentech, Dometic, and Next11. My work covers the complete product lifecycle, from requirements analysis, system architecture, and UX planning to development, integrations, deployment, optimization, and long-term technical support. 🚀 WHAT I CAN BUILD FOR YOU ✔ AI-powered applications and workflow automation ✔ LLM integrations and agentic workflows ✔ Retrieval-Augmented Generation systems ✔ Structured data extraction and document processing ✔ Speech-to-text and transcription workflows ✔ Human-in-the-loop review and approval systems ✔ SaaS and multi-tenant platforms ✔ Web and mobile applications ✔ REST APIs, webhooks, and third-party integrations ✔ Real-time dashboards and analytics platforms ✔ Bluetooth and Wi-Fi connected-device applications ✔ Internal business tools and process automation ✔ Cloud functions, background processing, and microservices 🤖 AI AND AUTOMATION EXPERIENCE I am the creator and product architect of ServiceBrief AI, an AI-powered workflow platform for field-service businesses. ServiceBrief AI transforms calls, emails, voicemails, and technician notes into structured jobs, service reports, customer summaries, follow-up actions, and quote opportunities. My AI and automation experience includes: ✔ Agentic workflow design ✔ LLM and API orchestration ✔ RAG and company knowledge systems ✔ Prompt and system design ✔ Structured information extraction ✔ Speech-to-text processing ✔ Confidence-aware automation ✔ Human approval workflows ✔ SOP, checklist, and price-book retrieval ✔ Webhook-based multi-step workflows 💻 TECHNICAL EXPERTISE ⚛ Frontend and Mobile React, React Native, JavaScript, HTML5, CSS3, CSS Grid, responsive interfaces, Bootstrap, mobile UX, and Microsoft Office 365 add-ins. ⚙ Backend and APIs Node.js, Python, JavaScript, REST, SOAP, webhooks, third-party integrations, Google Apps Script, Google Cloud Functions, App Engine, and Salesforce API. ☁ Cloud and Databases Firebase, Firestore, Google Cloud, AWS, Cloud Storage, PostgreSQL, MySQL, MongoDB, Microsoft SQL Server, SQLite, and multi-tenant SaaS architecture. 🛠 Development and Delivery Docker, Git, GitHub, Jira, Notion, Agile workflows, technical architecture, code reviews, refactoring, performance optimization, team leadership, and developer coordination. 👥 LEADERSHIP AND ENTERPRISE EXPERIENCE I have led and coordinated teams of developers and QA specialists while remaining hands-on with architecture, frontend, backend, mobile development, cloud services, and integrations. Selected experience includes: ✔ Building connected-product mobile applications for Dometic ✔ Improving advertising creation and scheduling workflows for Reddit Ads ✔ Developing Microsoft Office 365 onboarding add-ins ✔ Building an internal training management platform for Genentech ✔ Architecting real-time sports analytics and coaching platforms ✔ Developing B2B, SaaS, eCommerce, collaboration, and workflow-management products ⭐ WHY CLIENTS WORK WITH ME ✔ Clear and proactive communication ✔ Strong product and business understanding ✔ Practical and maintainable architecture ✔ Reliable project organization ✔ Hands-on technical leadership ✔ Focus on performance, scalability, and usability ✔ Ownership from the initial idea to production release 🎓 I hold a B.S. in Information Systems from the Faculty of Computer Science and Engineering at Ss. Cyril and Methodius University in Skopje. 🤝 Whether you need an experienced developer, technical lead, software architect, or AI automation specialist, I can help turn your requirements into a dependable, production-ready solution.

As a continuously growing developer, I’m excited to bring my experience into the freelance world. I focus on building clean, reliable software and custom internal systems that help businesses work smarter. Skills & Technologies: • Java + Spring Boot for strong, scalable back-end development • Angular, Vue.js for dynamic and intuitive front-end interfaces • Flutter for cross-platform mobile apps • Retool + Supabase for fast, practical internal tools and dashboards • n8n for workflow automation and system integrations • API integrations, database design, and more Always curious and ready to take on a challenge.

Need a developer who can take your idea from design to deployment - fast and clean? I help startups and growing teams build scalable, secure, and maintainable web applications using .NET (C#) on the backend and React.js on the frontend. Whether you're launching a SaaS product, building an admin dashboard, or creating internal business tools, I’ll help you deliver it on time - with code that’s production-ready and easy to maintain. ✅ Backend: .NET Core, ASP.NET MVC, Web API, Entity Framework ✅ Frontend: React.js, HTML5, CSS3, Bootstrap ✅ Database: SQL Server, PostgreSQL ✅ Dev Tools: Git, Visual Studio, REST APIs, JSON ✅ Principles: SOLID, Clean Architecture, async programming, reusable components Clients choose me for my attention to detail, independence, and clear communication. I don’t just code - I solve problems and deliver real value. Let’s build something reliable together.