As an accomplished marketing professional with over 6 years of experience, I am well-versed in all aspects of marketing, from strategy and planning to copywriting and multimedia production.
With a degree in Creative Communications from Red River College, I bring a unique perspective and a strong foundation in marketing strategy, design, and content creation.
Throughout my career, I have managed marketing and events, supported digital and creative teams, and worked on successful campaigns for a diverse range of clients. I am a highly motivated team player with a keen eye for bringing design and copy together to create engaging content with clear and impactful messaging across various media.
Let's create something together!
Social Media Content
Blog Writing
Writing
SEO Content
Marketing
Marketing Strategy
Copywriting
Event Planning
Graphic Design
Multimedia Design
Content Creation
Freelance Marketing
Email & Newsletter
Website Content
Video Editing
Chad S.
Winnipeg, Canada
$30/hr
4.6
102 jobs
I’m currently a writer for eBay US, eBay UK, and eBay AU. I’ve written for many notable clients on oDesk on a long-term basis including Travelocity, Trefis, and Worldstart, as well as numerous individual clients. My feedback scores speak for themselves, as does the amount of money I have earned on this platform alone.
My skills include writing, editing, and project management. I’ve worked in a variety of environments both online and offline, and have proven myself as an intelligent and dependable worker and leader.
I’m a motivated individual who has put more than my fair share of blood and sweat into my work. I’ve held a variety of positions at various companies during my 10+ years in the professional world, including being an Owner, Communications Director, Project Manager, Editor, Copywriter, SEO Specialist, and Social Media Manager.
If you’re looking to review my track record, I highly suggest reviewing my feedback comments and scores, or check out some of my portfolio pieces. A quick example of my published work can be found here:
http://www.trefis.com/stock/wmt/articles/85156/wal-mart-looks-abroad-to-regain-momentum/2011-11-15
Educationally speaking, I hold a Bachelor of Arts (major in psychology) from the University of Manitoba. I'm currently completing a Master degree at Trinity Western University.
Additionally, I've completed certification in Academic Writing and Religious Studies.
If I seem like a match for you, don't hesitate to send me a message or an invitation to interview. I'm always open to discussing new projects and I'm constantly looking for more work.
Additional samples and references available upon request.
Cheers,
Chad Stetson
Copy Editing
Creative Writing
Proofreading
Technical Writing
Writing
Copywriting
Search Engine Optimization
Article Writing
Blog Writing
Sonia N A A.
Winnipeg, Canada
$35/hr
4.9
7 jobs
Looking for a reliable bilingual professional to support your customers and manage your administrative operations?
I am a French-English Customer Support and Administrative Professional based in Canada, with over five years of virtual assistance experience and more than three years of experience at Canada Life.
Throughout my career at Canada Life, I have held progressive positions in claims processing, prior authorization, benefits administration, and disability solutions. I currently work as a Bilingual Intake Coordinator, where I review disability claim documents, communicate with plan members and sponsors, identify missing information, resolve discrepancies, and maintain accurate and confidential records.
My professional experience includes:
Bilingual French-English customer service
Email and telephone communication
Disability claims intake and administration
Medical, dental, drug, hospital, and vision claims processing
Prior authorization document review
Customer and claimant follow-ups
Confidential information management
Data entry and database updates
Document verification and organization
CRM and case management systems
E-commerce customer support
Order processing and customer inquiries
Virtual and administrative assistance
French proofreading and translation support
Why work with me?
More than 967 hours completed on Upwork
Over $6,000 earned on Upwork
More than five years of virtual assistance experience
Over three years of experience at Canada Life
Native French speaker working professionally in English
Strong experience in regulated and deadline-driven environments
Detail-oriented, dependable, organized, and discreet
Comfortable managing sensitive and confidential information
Committed to accurate and professional customer service
I understand the importance of responding promptly, following procedures, protecting customer information, and delivering accurate work.
Whether you need support with customer service, claims administration, emails, document review, data entry, e-commerce operations, or daily administrative tasks, I can help you keep your business organized and your customers supported.
Let’s discuss how I can support your organization.
----------------------------------------------------------------------------------------------------------------
VERSION FRANCAISE
Je suis une professionnelle bilingue français-anglais basée au Canada, avec plus de cinq années d’expérience en assistance virtuelle et plus de trois années d’expérience chez Canada Life.
Mon parcours comprend le traitement des réclamations médicales, dentaires et pharmaceutiques, les autorisations préalables, l’administration des prestations ainsi que la gestion initiale des dossiers d’invalidité.
Je peux vous accompagner pour votre service à la clientèle, vos courriels, vos suivis clients, la vérification de documents, la saisie de données, l’administration des réclamations et vos activités de commerce électronique.
Expériences Canada Life à ajouter
Bilingual Intake Coordinator – Disability Solutions
Canada Life | September 2025 – Present
Review disability claim documentation and verify that required information is complete.
Communicate with plan members and plan sponsors in French and English.
Identify missing information and resolve documentation discrepancies.
Maintain accurate and confidential claim records.
Prioritize urgent, specialized, and hardship-related cases.
Complete claim intake activities within established service standards.
Claims Processor – Prior Authorization
Canada Life | August 2025 – September 2025
Reviewed prescription drug and healthcare prior authorization requests.
Verified medical forms, government approvals, and supporting documents.
Updated claimant information and internal systems accurately.
Contacted claimants regarding missing or incomplete information.
Managed confidential health and personal information.
Bilingual Claims Processor – Benefits Payment Office
Canada Life | June 2023 – August 2025
Processed medical, dental, prescription drug, hospital, and vision claims.
Reviewed claims for accuracy, eligibility, and required documentation.
Corrected claim discrepancies and updated customer records.
Handled sensitive personal and financial information confidentially.
Followed internal procedures and quality standards in a high-volume environment.
Compétences prioritaires
Mets ces compétences en tête de ton profil :
Customer Support
Administrative Support
French
Claims Processing
Email Support
Virtual Assistance
Data Entry
Document Review
Customer Service
Insurance Claims
Medical Claims Processing
Order Processing
E-commerce Support
CRM Software
French Proofreading
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