Hire the Best Software Documentation Writers
in the Dominican Republic

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Claudia R.

Santo Domingo, Dominican Republic

$25/hr
5.0
1 jobs

Technical Writer and Software QA Specialist with 15+ years of experience in information systems, software quality assurance, and technical documentation. I help organizations transform complex technical information into clear, structured, and professional documentation that improves usability, quality control, and operational clarity. My background in Software Quality Assurance (SQA), systems analysis, and financial information systems allows me to produce highly accurate technical materials for software teams, technology companies, and organizations that require reliable documentation and quality processes. In addition to technical documentation, I also work as a ghostwriter, content writer, and Spanish proofreader, supporting professionals and organizations in creating clear and engaging written content. I combine technical precision with professional writing, ensuring that every document is well-structured, easy to understand, and aligned with the client's objectives. ✔ Clear communication ✔ Structured documentation ✔ Professional quality ✔ On-time delivery If you need technical documentation, QA documentation, or high-quality written content, I would be happy to collaborate with you. ________________________________________ ✔ Services ✅ Technical & IT Documentation • User manuals and system guides • Software documentation • Technical reports • System process documentation • Requirements documentation • IT and project documentation • Workflow and process documentation ________________________________________ ✅ Software QA Documentation • Test plans • Test cases and test scenarios • QA documentation • Functional testing documentation • Quality assurance reports ________________________________________ ✅ Writing & Content • Ghostwriting (articles, blogs, ebooks) • Technical writing • Content writing • Academic writing • Business documentation ________________________________________ ✅ Editing & Proofreading • Spanish proofreading • Document editing • Text improvement and formatting • Clarity and structure improvement ________________________________________ ✔ Core Expertise • Software Quality Assurance (SQA) • Systems Analysis • Technical Documentation • Requirements Analysis • IT Governance & Process Improvement • Compliance-oriented systems • Financial Information Systems • Risk identification & quality control ________________________________________ ✔ QA & Testing Experience • Test planning and strategy • Test case design • Functional testing • Integration testing • QA process documentation ________________________________________ ✔ Tools & Technologies Project & QA Tools Jira • SysAid • MS Project • Enterprise Architect Data & Reporting Excel • Google Sheets • Power BI Documentation & Modeling Microsoft Office • Visio • Bizagi Modeler Programming & Databases Java • Visual Basic • SQL Collaboration Microsoft Teams • Zoom • Google Workspace • Dropbox ________________________________________ ✔ Education & Certifications Master’s Degree — Strategic Management of Information Technologies Universidad Internacional Iberoamericana (UNINI) Bachelor’s Degree — Computer Science Universidad Autónoma de Santo Domingo (UASD) Lead Auditor — Integrated Management Systems ISO 37001 Anti-Bribery | ISO 37301 Compliance (2024) Scrum Product Owner Certified (SPOC) — SCRUMstudy (2024) Scrum Master Certified (SMC) — SCRUMstudy (2023) Oracle Certified Professional — Java SE 6 Programmer (2010)

  • Software Documentation
  • Software Testing
  • Software QA
  • Test Execution
  • Project Management Software
  • Project Analysis
  • Text Formatting
  • Software Specifications
  • Software Design
  • Editing & Proofreading
  • Test Case Design
  • Report Writing
  • Process Improvement
  • System Analysis
  • Technical Documentation
  • Instruction Manual
  • Training Materials
  • Academic Writing
  • Content Writing
  • Ghostwriting

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