Technical Writer and Software QA Specialist with 15+ years of experience in information systems, software quality assurance, and technical documentation.
I help organizations transform complex technical information into clear, structured, and professional documentation that improves usability, quality control, and operational clarity.
My background in Software Quality Assurance (SQA), systems analysis, and financial information systems allows me to produce highly accurate technical materials for software teams, technology companies, and organizations that require reliable documentation and quality processes.
In addition to technical documentation, I also work as a ghostwriter, content writer, and Spanish proofreader, supporting professionals and organizations in creating clear and engaging written content.
I combine technical precision with professional writing, ensuring that every document is well-structured, easy to understand, and aligned with the client's objectives.
✔ Clear communication
✔ Structured documentation
✔ Professional quality
✔ On-time delivery
If you need technical documentation, QA documentation, or high-quality written content, I would be happy to collaborate with you.
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✔ Services
✅ Technical & IT Documentation
• User manuals and system guides
• Software documentation
• Technical reports
• System process documentation
• Requirements documentation
• IT and project documentation
• Workflow and process documentation
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✅ Software QA Documentation
• Test plans
• Test cases and test scenarios
• QA documentation
• Functional testing documentation
• Quality assurance reports
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✅ Writing & Content
• Ghostwriting (articles, blogs, ebooks)
• Technical writing
• Content writing
• Academic writing
• Business documentation
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✅ Editing & Proofreading
• Spanish proofreading
• Document editing
• Text improvement and formatting
• Clarity and structure improvement
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✔ Core Expertise
• Software Quality Assurance (SQA)
• Systems Analysis
• Technical Documentation
• Requirements Analysis
• IT Governance & Process Improvement
• Compliance-oriented systems
• Financial Information Systems
• Risk identification & quality control
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✔ QA & Testing Experience
• Test planning and strategy
• Test case design
• Functional testing
• Integration testing
• QA process documentation
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✔ Tools & Technologies
Project & QA Tools
Jira • SysAid • MS Project • Enterprise Architect
Data & Reporting
Excel • Google Sheets • Power BI
Documentation & Modeling
Microsoft Office • Visio • Bizagi Modeler
Programming & Databases
Java • Visual Basic • SQL
Collaboration
Microsoft Teams • Zoom • Google Workspace • Dropbox
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✔ Education & Certifications
Master’s Degree — Strategic Management of Information Technologies
Universidad Internacional Iberoamericana (UNINI)
Bachelor’s Degree — Computer Science
Universidad Autónoma de Santo Domingo (UASD)
Lead Auditor — Integrated Management Systems
ISO 37001 Anti-Bribery | ISO 37301 Compliance (2024)
Scrum Product Owner Certified (SPOC) — SCRUMstudy (2024)
Scrum Master Certified (SMC) — SCRUMstudy (2023)
Oracle Certified Professional — Java SE 6 Programmer (2010)
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