Hire the Best TeamViewer Specialists in Chennai, IN

To obtain a position as agricultural specialist where my special skill set can be utilised to its fullest potential to help and improve the farming community. having a hands on experience in organizing and facilitating training sessions to diverse farmers. Having skill set to handle farmers queries. I am producing multilingual agricultural videos which are extremely beneficial for the farmers. I worked as an employee of a reputed agro chemical company.so i have honed deep agrochemical skills. I am a professional agriculturist and have more than five years of experience in M.S Swaminathan research foundation. Overall I am a 'Hard-working achiever, dedicated to on-time delivery. I ensure that I will never let your hopes down. Thank you

Experienced across Zendesk, Freshdesk, Salesforce, Jira, Intercom, Gorgias, Typeform and Zapier, with a focus on implementation, administration, integrations, workflows and platform optimization. I help businesses build, improve and manage customer support systems that are practical, scalable and easy for teams to use. ZENDESK SPECIALIZATION Zendesk is my primary specialization, with hands-on experience across implementation, administration, workflows, automation, ticketing, forms, reporting, Help Center customization, integrations, routing and ongoing platform optimization. PLATFORMS & EXPERIENCE • Zendesk Implementation & Administration • Freshdesk Setup & Workflow Management • Salesforce Support Operations • Jira Workflows & Service Management • Gorgias & Intercom • Typeform & Zapier • Ticketing Systems & Support Processes • Workflow Automation • Multichannel Support Setup • Reporting & Analytics • Help Center & Form Customization • API & Third-party Integrations • System Migration & Process Improvement Whether you are setting up a new support platform, improving an existing one, connecting multiple systems or simplifying complex support processes, I can help build a setup that works smoothly for both your team and your customers.

L2/L3 technical support is the strongest part of my background. Most of my work has been in escalations, troubleshooting, and issue ownership — cases that were no longer straightforward and needed proper investigation. My approach is to check logs, understand system behavior, reproduce the issue where possible, document findings clearly, and coordinate with engineering when deeper analysis or a code-level fix is needed. I stay with cases through to resolution. I have worked across cloud and on-prem environments on issues involving APIs, authentication, SSO/LDAP/MFA, ETL and data workflows, storage integrations, and recurring production problems. I have also worked in Zendesk-driven environments where response quality, follow-up, and clear communication mattered alongside the technical fix. My customer-facing experience includes large enterprise organizations across the US and Europe — banking, telecom, insurance, and other high-scale sectors — where the technical issue mattered, but so did clarity, pace, and ownership. My approach on every case: understand the issue properly, gather the right evidence, keep communication clear, document what matters, and move it forward. --- TOOLING AND PLATFORMS - Support platforms: Zendesk · Jira · Salesforce · ServiceNow · Intercom - Log and diagnostic tools: Kibana · Splunk · Elasticsearch · New Relic - Identity and access: Azure AD / Entra ID · ADFS · Okta · LDAP · SAML · MFA - Cloud platforms: AWS · Azure · GCP (across supported environments) - Infrastructure exposure: Docker · Kubernetes · TCP/IP · VPN · Load Balancers - Content and storage integration: SharePoint · Box · S3 SCRIPTING, AUTOMATION, AND DATA - REST API — integration troubleshooting, structured request/response analysis, consumption scripting - SQL, PostgreSQL and MS SQL Server; database-level investigation, query-driven root cause analysis - PowerShell - file system automation, metadata extraction, CSV/JSON export pipelines, operational scripting - Power Query (M) - multi-source ETL, schema normalization, incremental refresh, reconciliation workflows - Excel VBA — orchestration, validation, reporting automation, self-service operational tooling - Power BI — dashboard-ready data preparation, operational reporting, visualization - Automation — Zendesk and Jira triggers, webhooks, workflow automation, AI-assisted routing

🏆 12+ Years experience in Customer Engagement/success & Technical Support 📈 Proven records of effective Project management and delivering Quality results 🎯 Detail-Oriented | Proactive & Tech-Savvy . Fast learner with Exceptional Communication Skills! 💎100% Job Success and Top Rated in Upwork!💎 🌟 Tenured veteran in the field of Customer handling and Technical support providing exceptional customer experience. 🌟SAAS project management with in-depth knowledge of Tech industry to support brands in elevating their Team/customer management. 🌟Specialized in Remote support, Onboarding and Customer Relationship Development. 🌟 A team player, Fast Learner and go-getter who can work without little to no supervision 🌟 Worked under various roles including Quality assurance and Team leader managing 20+ team members overseeing their calls,chats and coach them towards improvement. 🌟 Proficient Phone, email, and Live chat handling skills 🌟 Hand-on experience using Salesforce,Zendesk,Freshdesk, Zoho desk, Intercom, JIRA, AWS, Athena,Postman and various other CRM's and advance software applications required for the process. 🌟Experience working for various E- Commerce projects which includes managing multiple Shopify stores (Inventory,Order fulfillment, customer support, shipping, refund and returns etc...) 🚀 I have experience with Team management, Queue/SLA management, phone support, email support, and live chat. I've handled multiple accounts in the USA, Canada, United Kingdom, Australia, Singapore and assisted different clients from all walks of life. I am always willing to commit to whatever additional training or education might be necessary to meet the company's present and future needs. Have worked under various roles within an Organization and have experience working well with all kinds of internal teams maintaining smooth and effective communication. 👉Hiring me will not only provide a solution to your business needs but also help you improve the process, retain customers and convert them to happy, loyal buying ones. 📞 I'd be Happy to connect over a quick zoom call or Teams call to discuss more about my experience and answer any additional questions you might have for me! Cheers, Vijay Nagarajan