Hire the Best Technical Support Specialists
in Tunisia
Tunis, Tunisia
With over 5 years of experience in technical support and customer service, I specialize in providing IT support and enhancing customer experiences across various platforms. My background includes working as a technical support agent at Orange France, GigSky and Binance, as well as gaming support agent at Ubisoft, where I resolved complex issues related to internet connectivity, gaming accounts, and product support. Proficient in chat, email, and voice support, I offer multilingual assistance in English, French, and Arabic to meet the needs of diverse global customers. In addition to my customer service skills, I am well-versed in system administration and cloud technologies like Microsoft Azure, along with DevOps tools such as Docker, Kubernetes, and Jenkins. My programming experience with Java, SQL, and Python, combined with my knowledge of eCommerce CMS platforms and customer support tools like Zendesk and Salesforce, enables me to provide seamless, efficient solutions. I also bring advanced document management skills, including PDF conversions, form creation, and document formatting. With expertise in network configurations, troubleshooting, and VoIP systems, I am prepared to deliver exceptional service and technical support for any task. I am highly adaptable, resourceful, and ready to tackle new challenges with precision and dedication.
- Technical Support
- French
- Arabic
- English
- American English Accent
- Data Entry
- Data Engineering
- Microsoft Power BI
- System Monitoring
- DevOps Engineering
- Web Scraping
- Automation
- Helpdesk
- Data Analysis
Ariana, Tunisia
I am Sywar and I have three years of experience as a technical support specialist in the field of IT, cutting-edge technologies such us: Microsoft 365, Office365, Exchange Online, Exchange on-prem, ADConnect, SharePoint Online, Azure, PowerShell, Windows Server, Windows, Outlook,.. I have acquired important skills to take on new challenges and to be meeting your expectations!
- Technical Support
- Microsoft Windows PowerShell
- Microsoft Active Directory
- Office 365
- Microsoft Azure
- Microsoft Exchange Online
- Microsoft SharePoint
- Windows Server
- Microsoft Outlook
- Microsoft Office
- Microsoft Teams
- Microsoft Exchange Server
- Computer
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