27 Best Call Center Agents For Hire In England

Check out Call Center Agents in England with the skills you need for your next job.

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$250 hourly
- 5.0/5
- (17 jobs)
I have an extremely versatile recording female British voice that will suit corporate, commercials, IVR, audiobook narration, guided meditation, eLeanrning, video explainers, and I can provide spontaneous and improv. for podcasts and most other voice over requirements. I’m highly professional and take my commitment to clients very seriously, ensuring I deliver high quality and professional work on time, every time. I have trained with Gravy On The Brain and Noteable Voices - London and have experience with hundreds of voiceover works. I’ve always loved acting and public speaking, and now I earn a living doing what I love by combining them both! Voiceover and audiobook narration! My voice has been described as warm, soothing, calming, clear, engaging and relatable. I've completed hundreds of voice over projects and I look forward to hearing about yours to see how I can give your words a voice.

Telephone Handling
Elearning
Motivational Speaking
British English Accent
Voice-Over
Voice Acting
Video Narration
Narration
Female
Explainer Video
English
Children's Literature
Phone Communication
Voice Recording
Audiobook
Podcast
$50 hourly
- 5.0/5
- (88 jobs)
✅Passionate and dedicated British Voice Over Artist specialising in Audiobooks, E-Learning and Video Narration. My name's Christian and I am a British Male Voice Talent with a warm and natural voice and clarity that lends itself to E-Learning content. Although I am relatively new to Upwork, I have over 1000 5* reviews on Fiverr, which you can find here: fiverr.com/voiceover202 I have recorded British Voice Overs for everything from: ✅Audio-books, ✅E-Learning, ✅YouTube Videos, ✅TV and Radio Commercials ✅Documentaries and Narration ✅IVR and Voicemails ✅Corporate Presentations ✅Explainer Videos ✅Character/game voices Click the links in my profile to hear what I can do! If you would like me to read a sample of your text before we get started, then just get in touch. It's very important that you are happy and confident that my voice is the right fit for your project. I can create a British Voice Over to bring your story to life, create interest and leads for the product or service you are trying to sell, bring clarity and excitement to your online videos to increase subscribers and even make your tutorial or explainer video fun, clear and interesting. Message me with any questions you might have and let me help you get what you need so that we can create a great future working relationship!

Telephone Handling
Audio Editing
Phone Communication
Narration
Elearning
Male
Audiobook
British English Accent
Advertisement
$15 hourly
- 5.0/5
- (17 jobs)
Are you seeking a highly-skilled, organized, and proactive Assistant to provide comprehensive administrative support to you or your company? I am your go-to person! I have prior experience supporting a CEO and I am capable of handling a wide range of administrative tasks with professionalism and efficiency. I have excellent organizational and time management skills, with the ability to prioritize tasks effectively. I have strong written and verbal communication skills, with exceptional attention to detail. I am proficient in using productivity tools such as Google Suite (Docs, spreadsheet, Google Meet, Google Forms, Presentation, Gmail), and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). I am familiar with the use of Slack, Zoom, Trello, Canva, Figma and I can work independently with minimal supervision and be self-motivated. I have over 5 years of experience in managing calendars, scheduling appointments, data entry, coordinating meetings, and ensuring all relevant parties are informed and prepared. I centralized emails for executives and enabled easy access across all relevant devices. I arranged travel accommodations, including flights, accommodations, and transportation, and created detailed itineraries. I Prepared and edited correspondence, presentations, reports, and other documents as requested. I conducted research and handled confidential and sensitive information with utmost discretion at all times. I conducted administrative tasks, and prioritized and managed multiple projects simultaneously, ensuring deadlines were met. Feel free to message me so we can start immediately or at your convenience.

Telephone Handling
Database
Microsoft Office
Google Workspace
Email Communication
Communication Skills
Virtual Assistance
Scheduling
Slack
Data Collection
Phone Communication
Microsoft Excel
Content Editing
HubSpot
Email Marketing
Data Entry
$10 hourly
- 5.0/5
- (6 jobs)
My name is Oby, and I know everything and anything about, social media management, large data entry and analysis using Excel, content writing in all fields, extensive and in-depth research, lead generation, proofreading, medical transcription, and telehealth. What fuels my passion? The opportunity to continually learn and deliver top-notch services to my amazing client. A health care practitioner specializing in the care of the most important organ of the body"the eye". I write catchy, educating, engaging, and interesting articles and content on medical and health care without the use of AI. I am a detailed internet researcher on any topic of your choice. I use various lead generation tools like apollo.io, LinkedIn, and other paid tools to generate, timely and verified leads for various businesses as well as carrying out extensive Internet research to generate useful information needed by various firms and business setups. I am a certified language translator and transcriptionist, and I also provide email and chat support services remotely. I am available to assist you in tasks you may be struggling with.

Telephone Handling
Article Writing
Phone Communication
Mathematics Tutoring
Professional Tone
Administrative Support
Google Forms
Customer Service
Telemedicine
Executive Support
Virtual Assistance
Health & Wellness
Sales & Marketing
Telemarketing
Lead Generation
$9 hourly
- 5.0/5
- (8 jobs)
Anyone can answer a call, but... How QUICKLY can you address a concern? How RELIABLE and PRECISE are your solutions? How GENUINE and WARM is your customer interaction? How EFFICIENT are you in juggling MULTIPLE queries simultaneously? You're likely focused on growing your business, so why not leave the customer care to a pro? Sure! 💪 100% Success Rate 💪 98% Positive Feedback 💪 Handled 50,000+ Inquiries With over 14 years of hands-on experience in customer service for top brands in the U.S., UK, and EU, I've honed my skills to understand and meet your needs. My journey has equipped me with the knowledge and versatility to adapt to any challenge that comes my way. Why I'm Your Go-To Guy: ✅ Solid Experience: Spent 6+ years in customer service specifically for U.S. brands, learning the ins and outs of what makes customers happy. ✅ Top-Notch Communication: I’m all about clear, straightforward talk. Whether it's chat or email, I make sure we understand each other perfectly. ✅ Top Rated: My Upwork profile is packed with 5-star reviews from clients who loved working with me. ✅ Any Time, Any Place: Time zones? No problem. I work according to your clock. ✅ Team Player: I’m easy to get along with and love working with others to get things done. My Toolbox is Your Advantage: Since 2010, I've been the go-to person for anything customer service-related in the call center/BPO industry. You name it – sales, chat support, technical queries – I've handled it with ease. I'm also pretty tech-savvy, comfortable with a whole bunch of tools and platforms: ✅CRMs: Proficient in Zendesk, Freshdesk, Georgia, Jobber, HubSpot, Intercom, eDesk, and Linnworks, I manage customer interactions efficiently. ✅E-commerce Platforms: Experienced with Shopify, Wix, Shopbase, Amazon, eBay, Etsy, Walmart, and WooCommerce, I navigate these platforms with ease. ✅VoIP Services: Familiar with Ring Central, Cloudtalk, Avaya, Skype Business Phone, Vonage, and Ooma Office, ensuring clear communication. ✅Project Management Tools: Using Trello, Slack, Microsoft Meetings, Roadmunk, and Monday, I keep projects on track and teams in sync. ✅Data Management: Skilled in Google Drive, Microsoft Word, PowerPoint, Excel, and Visio, I handle data with precision and create impactful reports. Industries I've Enhanced: ✅E-commerce ✅Real Estate ✅Telecom ✅Software as a Service (SaaS) ✅Healthcare ✅Business Process Outsourcing (BPO) ✅Professional Services ✅Digital Marketing I'm here to offer my dedication and passion for top-notch customer service. I'm all about making your team stronger and your customers happier. Let's chat about how I can fit into your world and help your business shine.

Telephone Handling
Scheduling
Interpersonal Skills
Technical Support
Product Knowledge
Customer Satisfaction
Shopify
Phone Communication
Customer Support
Data Entry
Administrative Support
Customer Service
Email Communication
Zendesk
Phone Support
Online Chat Support
$15 hourly
- 5.0/5
- (4 jobs)
EMPLOYEMENT OBJECT: Seeking challenging and dynamic role to improve the capabilities for translate the impossible to accessible reach in the field. I am highly motivated Operational expert having vast experience of managing operational activities from grass root to top level. A dynamic professional having the diversified work experience in operational field of overall 30 years in aviation industry. Working on Snr managerial position for almost 16 years which my professional career developed in different field of operations, administration and management for various departments like Airside Operations, Ground Operations, Customer Services, Cargo Operations, Tech Store management, Repair and Maintenance and procurement. My expertise is coupled with managerial skills, technical experience, administrative and operational management skills based in managing Human and machine resources. Handling in making of new procedures and implementation of existing procedures (SOPs and LOPs), ensuring ISO standards and implementations of Quality Management System within department and inter departments. Familiarity of international standards of AHM, ISO, IATA, IGOM, ISAGO and OHSAS.

Telephone Handling
Environment
Risk Analysis
Performance Management
Phone Communication
Technical Support
Management Skills
Aviation
Technical Project Management
Microsoft Office
Business
Manufacturing & Construction
$15 hourly
- 4.9/5
- (2 jobs)
Post-graduate in Global Political Economy, specialise in research and writing. Over 3 years working with small businesses on a range of projects. Freelancing since January, open to work.

Telephone Handling
CRM Software
Supply Chain Management
Market Analysis
Copywriting
Customer Service
Product Development
Technical Project Management
Business
International Development
Phone Communication
Technical Support
Business Development
Sales
Tech & IT
$10 hourly
- 4.4/5
- (3 jobs)
I am ONYINYECHI, I possess extensive knowledge in the realm of administrative support. I am a highly skilled and self-motivated virtual assistant with extensive experience in ADMINISTRATIVE SUPPORT and LEAD GENERATION. What sets me apart is my genuine passion for my work and my constant drive to learn and grow. My passion is fueled by my constant pursuit of knowledge and ability to provide exceptional services to my clients. I focus on providing reliable, thorough, and honest VA work for positive impact businesses. I can adapt to the requirements of any assignment and work diligently to finish promptly. My skills include Transcription and research, Calendar management, Data Entry, Managing a client's inbox, Scheduling, Project management,t Travel research & and booking Creating travel Itineraries, Cold and warm calls, Data entry & and expense tracking, Creating meeting agendas Taking meeting minutes/notes, Transcribing Live chat and Email support Labelling & filing electron documents, Attending to customers'/clients' needs Lead generation, and Appointment setting. Depending on the client's needs, I can work independently or as part of a team. Additionally, I take pride in my ability to successfully work with clients outside of my time zone regularly. I am well-versed in streamlining operational functions and documenting processes to enhance quality, productivity, and consistency. I excel in handling mundane tasks and thrive in structured and organized environments. You can expect results-driven administrative assistance from me, all while maintaining the utmost confidentiality. I am confident of the value I will bring to your company. I look forward to working with you. I am available to hop on an interview as soon as possible.

Telephone Handling
Social Media Replies
Trello
Cold Calling
Scheduling
Customer Service
Online Chat Support
Phone Communication
Outbound Sales
Calendar Management
Slack
Data Entry
List Building
HubSpot
Lead Generation
Zendesk
$12 hourly
- 4.1/5
- (11 jobs)
Hello! I'm a dedicated professional with a passion for providing exceptional customer service and fostering positive relationships. With 8 years of experience in customer-facing roles, I excel in communication, problem-solving, and delivering outstanding support. I'm eager to leverage my skills and expertise to help your business thrive. **Key Skills:** - Proficient in verbal and written communication - Strong interpersonal skills and ability to build rapport with customers - Skilled in handling customer inquiries and resolving issues efficiently - Excellent time management and multitasking abilities - Adaptability and flexibility in dynamic work environments - Commitment to delivering top-notch service and exceeding customer expectations **Services I Offer:** 1. **Customer Support:** Providing prompt and courteous assistance to customers via email, chat, and phone to address inquiries, troubleshoot issues, and ensure satisfaction. 2. **Communication Management:** Crafting clear and professional communication materials such as emails, scripts, and FAQs to enhance customer experience and streamline processes. 3. **Feedback Analysis:** Analyzing customer feedback to identify trends, areas for improvement, and opportunities to enhance service delivery. 4. **Training and Development:** Offering training sessions and resources to empower teams with effective communication strategies and customer service techniques. **Why Choose Me:** - Proven track record of delivering exceptional customer service and resolving issues to achieve positive outcomes - Strong communication skills and ability to adapt communication style to meet diverse customer needs - Dedication to building long-lasting relationships with customers and fostering customer loyalty - Detail-oriented approach and commitment to providing personalized solutions to each customer - Enthusiastic about collaborating with clients to understand their needs and deliver results-driven solutions I'm excited about the opportunity to collaborate with you and contribute to your business's success. Let's chat about how I can help you deliver outstanding customer experiences!

Telephone Handling
Online Chat Support
Browser Extension
Database Management System
Computer
Chat Plugin
Phone Communication
Technical Support
Customer Service
$9 hourly
- 5.0/5
- (12 jobs)
For years now I have been working as a virtual assistant. Helping you handle your day to day repetitive tasks. I have well-rounded expertise, and I'm a jack of all trades, so don't hesitate to challenge me with any and every kind of work. Over the past 10years, I have done quite a bit of Data Entry (53/wpm), Copywriting, Bots development, Discord Bots, Lead Generation, Internet research, Data migration, Data conversion, Data Processing, Accuracy verification, Email management, Product listing, Content Creation, Video ads creation, Social media management, just to mention a few! Here are a few things that I can do for you to help you with your business: ・All kinds of Data Entry (including PDF conversion, image to text entry, spreadsheet data input, etc.) ・Copying data from one website to another. ・Copying data into websites ・Fetching data from web to excel/word etc. ・Administrative and Clerical Task ・Internet Research and manual data sourcing. That aside for now, I am: ・Self-motivated, goal-oriented, and good team worker. ・Fast learner and a good eye for detail. ・Excellent communication. ・Slight project management skills. Client satisfaction should not just be a word but the ultimate goal! In addition I write articles and specialized in academic writing

Telephone Handling
Drafting
Online Chat Support
Phone Communication
Data Entry
Communications
Virtual Assistance
Content Writing
Web Development
AutoCAD Civil 3D
Architectural Rendering
Search Engine Optimization
Residential Design
3D Rendering
Archicad
Lumion
$50 hourly
- 5.0/5
- (20 jobs)
I'm a professionally trained Voice Artist with my own industry-standard home studio. I'm proud to have lent my voice to Video Games, Audiobooks, ELT, AR, Radio Dramas, Corporate projects, and more! I've a naturally warm, friendly and engaging tone, with a soft East Midlands lilt. I'm also trained in RP, Northern and other regional accents. I have an ear for accents and impersonation, with a dynamic range of character voices. Highlights include -BALDUR'S GATE 3, Video Game -ASTERIX AND OBELIX XXL3, Video Game -FRANKENSTEIN, Audiobook -GULLIVER'S TRAVELS, Audiobook -THINGS THEY DON'T WANT YOU TO KNOW, Audiobook -ESCAPE FROM CAMP BORING, Audiobook -YGAM: PLAYING FOR REWARDS, Explainer -SPORTS DIRECT B2B, Corporate -ORPHEUS APP PROMO, Explainer -ELT for Cambridge Assessment, PTE, Creative Listening and others. ...and more!

Telephone Handling
Phone Communication
Character Design
Trailer
Elearning
Voice-Over
Audiobook
Advertisement
Adobe Audition
Male
British English Accent
Teen
$35 hourly
- 5.0/5
- (1 job)
Greetings! I am Abdullah, a seasoned professional specializing in the art of high ticket sales. With a proven track record of driving revenue for businesses across diverse industries, I bring a unique blend of strategic thinking, persuasive communication, and an unwavering commitment to results. **Why Choose Me:** *1. Expertise in High Ticket Sales:* - My deep understanding of high ticket sales strategies empowers me to confidently navigate complex sales cycles and close deals at premium price points. *2. Persuasive Communication Skills:* - I possess the ability to articulate value propositions in a compelling manner, ensuring prospects not only understand the benefits, but also see the undeniable value in your offerings. *3. Relationship Building:* - I believe in forging lasting relationships with clients, creating a foundation of trust that paves the way for successful partnerships and repeat business. *4. Market Insight and Research:* - A keen eye for market trends and a thorough understanding of buyer behavior allow me to identify lucrative opportunities and position your offerings for maximum impact. *5. Results-Oriented Approach:* - My focus is on tangible outcomes. I thrive on exceeding targets, consistently surpassing sales quotas, and driving revenue growth. **Let's Elevate Your Sales Game:** If you're seeking a dedicated professional with a proven track record in high ticket sales, I'm here to help you achieve your revenue objectives. Let's connect and explore how we can amplify your business together!

Telephone Handling
Conversion Rate Optimization
Sales Copywriting
Telemarketing Scriptwriting
Zoom Video Conferencing
Phone Communication
Inbound Marketing
Sales Funnel
Sales & Marketing
Sales Strategy
Sales
High-Ticket Closing
Sales Call
Online Chat Support
Analytical Presentation
$35 hourly
- 4.9/5
- (4 jobs)
Hi, I’m Fraser Russon 🙌. I am a High Ticket Closer and Sales Consultant. Watch my Profile Video to see how i can help you close more sales, Stress less about your booked calls and Win Back your Time. I've helped - Digital marketing agencies - Agile Coaches My sales Process? 1. Priming: Prior to appointments I message your prospects ensuring their attendance and sending any extra information they need to convert on that first call. 2. Approach: My style of sales isn’t pushy. I ask questions that make prospects come to their own conclusion to get on board, this approach reduces refunds and increases the commitment, referrals and certainty when a prospect gets onboard. 3. Follow up: I always follow up periodically with prospects to ensure a higher close rate. 4. Relations: Creating good connections with prospects is important, being a real human is key and listening to what a prospect says pays dividends. This is why I always prioritise building relations and gathering feedback. —————————— MY CORE SERVICE Joining your team as a High Ticket Closer. Taking pre-booked appointments and closing them. Extra services within this role can be discussed as appropriate.

Telephone Handling
Conversion Rate Optimization
Sales Copywriting
Telemarketing Scriptwriting
Zoom Video Conferencing
Phone Communication
Inbound Marketing
Sales Funnel
Sales Strategy
Sales Call
Virtual Assistance
High-Ticket Closing
Sales
Sales & Marketing
Appointment Setting
$36 hourly
- 5.0/5
- (4 jobs)
I am a confident individual who can help you build and set up your CRM software, including email marketing, automation, workflows, triggers, funnels and landing pages, website design, logo design as well as lead and sales generation. - Knows CRM, Wordpress, GoDaddy, Wix and SEO - Full project management from start to finish - Full updates and communication on status of project - I work in the health and fitness industry, so I am confident with coaching/lead generation software like Pipeline Pro, GoHighLevel etc.

Telephone Handling
Personal Administration
Virtual Assistance
Travel Advice
Travel
Canva
Customer Onboarding
CRM Software
CRM Automation
Technical Project Management
Google
Mailchimp
Phone Communication
Technical Support
Customer Service
Tech & IT
$999 hourly
- 5.0/5
- (0 jobs)
PERSONAL PROFILE A highly motivated and conscientious person with an open and friendly disposition. Proactive, ambitious and success driven individual with proven ability to establish client focused, service orientated environments, positioned to maximising client satisfaction and retention. Accomplished at identifying potential business needs and planning to eliminate problems. A diplomatic, energetic, delivery focused, dedicated & self-motivated professional who uses his customer service skills in banking and finance to assist and support teams to successfully deliver business objectives. Currently seeking a new challenge which will enable me to excel within the banking and financial sector.

Telephone Handling
Techno
Server
Technical Project Management
Phone Communication
Business
Technical Support
Customer Service
Tech & IT
Payment Processing
$100 hourly
- 5.0/5
- (2 jobs)
I thrive on versatility. With a solid background in range management, compliance, customer service, and marketing, I bring a wealth of skills to the table. From handling administrative tasks to ensuring regulatory compliance, I excel in delivering top-notch results. My knack for problem-solving and attention to detail have led to numerous successful projects and satisfied clients. Let's collaborate and make something great together! - Assisted in the rebranding of Microsoft Enterprise’s website - 2018 - Worked alongside Social team at Microsoft UK to help launch the NHS birthday celebration campaign - 2018 My most recent accomplishments are: - Learning the basics of the coding language “Python”. - Developing my skills on apps within Adobe Creative Cloud. I can also provide compelling user-generated content (UGC) that captivates audiences worldwide. With over 10k followers on TikTok, I've honed my talent for storytelling and authenticity, crafting content that sparks meaningful conversations and resonates deeply with my community. Join me on this journey and experience the magic of my UGC firsthand.

Telephone Handling
Logistics Coordination
Quality, Health, Safety & Environment Management
B2B Marketing
B2C Marketing
Creative Direction
Microsoft Office
SAP
Sales & Marketing
Client Management
Marketing Advertising
Marketing
Communication Skills
Adobe Creative Cloud
Phone Communication
Spreadsheet Software
$50 hourly
- 5.0/5
- (98 jobs)
Hello! I'm Martin, a British male voiceover artist based in the south-east of England. If you need a natural, warm, friendly, fun guy next door, then look no further! My training in VO is from the very best in the business - Peter Dickson and Hugh Edwards, with mentoring from Tanya Rich and Penelope Rawlins. I've worked on a wide variety of projects including commercials, promo, corporate narration, explainers, IVR, video games, e-learning, VR, short films and many more. I pride myself on efficiency, tenacity and professionalism. As well as natural, warm and friendly voices, I can go way over the top if needed - take a listen to my reels to get an idea of what I can do. Hope to speak with you soon!

Telephone Handling
Phone Communication
Voice Recording
Podcast Production
Voice-Over
English
Audio Editing
Voice Acting
Middle-Aged Adult
British English Accent
Male
$18 hourly
- 5.0/5
- (9 jobs)
Hello! Xin chào! I am Hương Đào, a dedicated and multifaceted professional with a rich background in English-to-Vietnamese translation, digital marketing, and copywriting. A proud graduate of a leading UK university, my journey has taken me through roles at Hostinger International Ltd., YouTube Partnership, and Transperfect, equipping me with a unique set of skills that blend linguistic mastery, marketing expertise, and compelling copywriting. 📝 Translation Mastery: As a native Vietnamese speaker fluent in English, I specialize in delivering culturally resonant and linguistically precise translations. My experience as a localization specialist and lead Vietnamese Translator has honed my ability to adapt a wide range of content — from technical documents to creative narratives — ensuring they speak directly to the heart of the Vietnamese audience. 🚀 Marketing Strategist: With my tenure at Zyro in market research, SEO, and marketing, I have developed a keen understanding of the digital landscape. I create and execute marketing strategies that amplify your brand's presence, ensuring it not only reaches but also resonates with your target audience in Vietnam. ✍️ Compelling Copywriting: My flair for creative writing is backed by a deep understanding of what captures the Vietnamese market's attention. Whether it's persuasive ad copy, engaging blog posts, or informative articles, I deliver content that is not just read but remembered. 🌐 Cultural Connector: Having worked closely with global teams and local communities, I understand the intricacies of cross-cultural communication. My approach goes beyond mere translation; I ensure that every piece of content is culturally appropriate, respecting and reflecting the values and norms of the Vietnamese audience. Partnering with me means tapping into a wealth of knowledge, experience, and passion. I am here to help you bridge linguistic gaps, craft winning marketing strategies, and create compelling content that drives results. Let’s connect and explore how we can make your project resonate with the Vietnamese market and beyond!

Telephone Handling
Content Writing
Vietnamese to English Translation
English to Vietnamese Translation
Audio Recording
Phone Communication
Technical Translation
Content Localization
Copywriting
Blog Content
Social Media Marketing
English
Vietnamese
Translation
$12 hourly
- 4.9/5
- (12 jobs)
o I am reliable and organised with extensive adminstration and recruitment experience. o I have outstanding experience of organising and supervising all administrative activities in a busy office environment. o I have developed numerous skills from working in a variety of jobs. This has allowed me to have a unique advantage of dealing with different clients. It has also given me the opportunity to use my full potential, whether it is to successfully meet daily and monthly targets, dealing with a difficult situation efficiently or work as a part of a team. o Experience of arranging meetings rooms, venues and also special events for the company. o Experience of arranging overseas visits, including arranging hotels both in the UK and overseas, booking travel and other PA duties. o Knowledge of using a range of office software, including, Microsoft office packages (Word, Excel, Access, Outlook, PowerPoint), SAP (HR administrator) and other in-house databases. o I also have knowledge of WordPress (website templates) and maintaining company websites and creating social media pages and accounts. o Touch type skill at 52 words per minute.

Telephone Handling
Human Resources
Staff Recruitment & Management
Project Scheduling
Phone Communication
Office Administration
Letter Writing
Online Writing
Writing
Receptionist Skills
PRINCE2
Project Management
Project Plans
$30 hourly
- 5.0/5
- (11 jobs)
Passionate content creator with 7 years of experience, who loves to bring ideas to life, thinking outside the box, and producing innovative and eye catching marketing. Specialising in email marketing (MailChimp etc), Copywriting (blog posting, social media posting/creation/captions, article writing etc), Design (Canva, Canva pro, Wordpress, Squarespace). Proficient in the use of Microsoft Programming (Excel, Word, PowerPoint) and Google course certified (Google ads, google suite). Qualified Recruitment Consultant, with a heap of experience in phone communication, cold calling, inbound and outbound calls, job advert writing, interviewing, research, B2B and B2C communication, and data entry. Currently employed as a Senior Content Writer for global fashion brand, Nadine Merabi. A 1st class graduate from Bournemouth University, having studied International Business Marketing. As well as a Masters degree in English Literature. Now having 5 years experience as a dedicated Virtual Assistant. I welcome the opportunity to learn, as well as utilise my already existing skills, so please get in touch! :)

Telephone Handling
Phone Communication
Staff Recruitment & Management
Email Marketing
Copywriting
Creative Writing
Microsoft Excel
Innovation Strategy
Marketing Plugin
Data Analysis
Time Management
Administrative Support
Social Media Content Creation
$250 hourly
- 0.0/5
- (1 job)
Jessona is a British Voice Over Artist and Vocalist with more than 10 years of experience in the Broadcasting Industry. She has voiced projects for clients globally – including radio and TV commercials, video narrations, e-learning, audiobooks, children animation, jingles and phone voicemails. She has an authentic and distinctive London accent that's fun, fresh, friendly and conversational. Her youthful voice can bring your project to life! The versatility in her tone means that she can provide anything from a professional and calm corporate tone, to a cool, edgy, and lively British accent (Neutral - standard British, Urban). Additionally, with a family background from Nigeria, she can also provide a strong, confident and emotional Nigerian (West African) accent too. Her work has involved working as a TV Producer with the renowned UK Broadcasters like the BBC, ITV, Channel 4, MTV UK and Huffington Post UK Publisher. Recording Set-Up: Professional Home Recording Studio Send through a message and let's get started on your project!

Telephone Handling
Phone Communication
Video Commercial
Voice Acting
Logic Pro
Voice-Over
Elearning
Advertisement
Young Adult
British English Accent
South African English Dialect
Female
$16 hourly
- 5.0/5
- (3 jobs)
As a customer service specialist with over 4 years of experience in telemarketing, customer support, and sales, I have honed my skills in communication, problem-solving, and relationship-building. My ability to understand the needs of customers and deliver exceptional service has consistently resulted in high customer satisfaction rates and increased sales. With a passion for helping customers achieve their goals, I am committed to delivering exceptional service and building lasting relationships. My expertise in handling customer inquiries, managing customer accounts, and resolving issues efficiently and effectively make me a valuable asset to any team. If you're looking for a customer service specialist who can deliver results and provide exceptional service, look no further. Let's work together to achieve your goals and exceed your customers' expectations. Some of the Tools that I am proficient with include: CRM: Salesforce, Hubspot, Vanilasoft, Zendesk, Freshdesk, VOIP, Mojo Dialer, Xencall, Call Pro, Intercom, Klaviyo, Zoom, Google workspace, Microsoft Suite, Slack, Meet, Skype, Project Management Tools: Asana, Trello, ClickUp, Monday.com

Telephone Handling
Ticketing System
Problem Solving
Email Support
Online Chat Support
Phone Communication
Administrative Support
Phone Support
Telemarketing
English
Customer Service
Outbound Sales
B2B Marketing
Sales
$25 hourly
- 4.9/5
- (14 jobs)
PROFESSIONAL SUMMARY I was in the music business for 18 years as a songwriter and singer. I am still signed to Universal Music Publishing until 2026. I signed record deals with Creation, Ministry of Sound, Mercury and GUT Records. I moved into corporate sales in 2006. I am a very experienced appointment maker and telesales man. I generated over 1 million pounds in sponsorship for leading UK technology events company Whithall Media from 2010 to 2020 part time. I moved to Hong Kong in 2012 to work for Devere Group and then moved to Thailand to start my teaching career in 2014. I then moved to China to teach English and then back to Hong Kong to teach English in learning centres and public schools. I then moved back to the UK to work for Whitehall Media in 2019. I moved to Istanbul in Turkey, in September 2020 to teach English. I have now been teaching online for Native Camp for 2 and a half years. I have also been making appointments for a New York Health Care provider Isaac Health for the last 14 months. I book appointments for them and I have helped them grow. I am also an experienced blogger. I DON'T WORK FOR COMMISSION ONLY.

Telephone Handling
Blog Development
English
Content Writing
Music
Phone Communication
Blog Content
Blog Writing
Business Development
Customer Acquisition
Sales
Outbound Sales
Sales & Marketing
Cold Calling
$25 hourly
- 4.9/5
- (8 jobs)
Finding the best Customer Service Support who is genuinely excited to help customers, who is patient, empathetic, and passionately communicative is hard these days. Many so-called Customer services support get irritated over a mere display of an irate customer when they were supposed to put themselves in their customer's shoes and advocate for them when necessary. Here is a quick overview of my skills and strength. I am well organized, efficient, and self-motivated. I learn very fast and then reach higher personal and professional standards by seeking more challenges. I have worked in a cooperative and consultancy company for over 5 years as a customer service manager and customer service supervisor respectively, and I was awarded the best customer service rep in PUREGen Africa in the year 2021. I spearheaded all customer service duties like processing customer’s orders, Telemarketing (inbound/outbound calls), applications, forms, and requests, resolution of customer complaints and swift response to inquiries, record-keeping of customer transactions and interactions, and reports on feedback from a customer in response to service rendered. I successfully doubled customer satisfaction by 50% resulting in an overall increase in customer satisfaction score from 70% to 93% by offering excellent customer service and support. I built and maintained customer relationships which positively impacted the number of orders, sales, and the level of profit actualized. I am grounded in knowledge of CRM tools needed to work as a freelancer, which are Zendesk, Trello, Slack, Asana, Google suite, Microsoft office suite, Freshdesk, Salesforce, ClickUp, Monday.com, and Calendarly. My goal has always been to exceed the expectations of both my employer as well as my customers.

Telephone Handling
Communication Skills
QuickBooks Online
Google Calendar
Trello
Client Management
Customer Support
Technical Support
Phone Communication
HubSpot
Online Chat Support
Email Communication
Inbound Marketing
Customer Service
$7 hourly
- 4.7/5
- (3 jobs)
I position your business for 90% Productivity and Growth Here’s how: 1️⃣ Simplify: With me, you'll see your to-do list get shorter as I handle those admin tasks that pile up. 2️⃣ Streamline: I introduce systems and tools that make everything from Marketing to scheduling and to sales seamless. 3️⃣ Succeed: With the important tasks managed, you’re free to focus on growing your business and having a work life balance. Review of a client: 🏆 Thank you Israel because your efforts didn't go unnoticed I will say you are good at what you do Your inputs brought this Award( Healthcare Brand of the year) to us , I love your ownership mentality Continue to excel. Pharm Bolaji. My name is Israel, and I am an exceptional virtual assistant with over 3 years of progressive experience in supporting business owners across different industries to build a sustainable and thriving business, with my expertise in executive administrative support, operational management, and team management. I have contributed to the expansion of the organisations I have worked with by creating new processes, improving on existing processes, and supporting team members to achieve amazing work results while reducing operational costs. Services I offer to my clients include: ♻️ Administrative Support ♻️ Executive Support ♻️ Customer Support (Email, Phone and Live Support) ♻️ Email and Calendar Management ♻️ Travel Management ♻️ Data Entry and Scrapping ♻️ Appointment Management ♻️ Quality App Testing ♻️ Event Management ♻️ Social Media Management ♻️ Business Development Strategy ♻️ Inbound and Outbound Marketing Strategy Exclusive tools that I am proficient with includes: Cloud storage tools Google drive Outlook Dropbox Email management/Travel / Appointment: Google calendar Calendly Pick time Kayak Expedia TripAdvisor Project Management, CRM Tools, and Communication: Notion Trello Monday.com Zoho Hubspot Salesforce Slack Chabot Zapier Surveymonkey Zoom Click up Acuity Teachable Qpulse Microsoft 365 Reviews from clients who have used my service 🏆 Thank you israel because your efforts didn't go unnoticed I will say you are good at what you do, Your inputs brought this Award( Healthcare Brand of the year) to us , I love your ownership mentality Continue to excel. (Pharm Bolaji) 🏆 I hired Israel as my virtual personal assistant his expertise helped boost my business sales . He makes the administrative tasks seamless and handles them better than I usually do. Most of my customers say good things about him I would recommend him to anyone. (Carmelin) Let's Get Started! Kindly send me a direct message on Upwork, click the invite to job button, or Hire me now to enjoy my exceptional service because your business deserves to have an exceptional administrative touch so you can have a work life balance. See you soon.

Telephone Handling
Persuasive Tone
Copywriting
Product Marketing
Phone Communication
Digital Marketing
Google Workspace
Scheduling
Affiliate Marketing
Time Management
Email Communication
Microsoft Office
$30 hourly
- 5.0/5
- (6 jobs)
I am an enthusiastic and highly motivated people manager with experience of delivering high quality training and development to a wide range of age and skill levels, project management and problem solving. With almost 20 years of teaching writing and grammar in all subject areas, I am able to check through, edit and improve all your documents with ease.

Telephone Handling
Data Entry
Project Management
Business Presentation
Call Center Management
English
Phone Communication
Editing & Proofreading
Physical Fitness
Customer Service
Training
Teaching English
Error Detection
Proofreading
People
SEO Writing
Education
$20 hourly
- 4.9/5
- (10 jobs)
🚀 Welcome to My Professional Journey! Are you in need of a multitalented, versatile, and tech-savvy assistant who can handle all your tasks with precision and professionalism? Someone adept at handling both project management and day-to-day tasks, supporting your team, and fostering business growth? Look no further! As a highly multi-skilled and experienced Professional Virtual assistant, I am here to provide you with top-notch support and help you achieve your goals. 👩‍💻 Who Am I? With over 4 years of experience both in B2B, E-Commerce, or SaaS environment, I specialize in aiding executives, startup founders, CEOs, and entrepreneurs in reclaiming time, reducing organizational stress, and achieving success. I achieve this by maximizing productivity, enabling focus on business growth, goals attainment, and maintaining work-life balance. 📈 Why Choose Me? * Results-Driven: A track record of exceeding client expectations and delivering exceptional results. * Adaptability: Swiftly adapt to new challenges and industries, ensuring versatility in project execution. * Effective Communication: Clear and transparent communication to keep clients informed at every stage. 🔍 SEO-Optimized Services: * Google Search Optimization: Elevate your online presence with strategic SEO techniques for improved Google search rankings. * Blog Post Creation: Craft engaging and SEO-friendly blog posts to drive traffic and enhance your online authority. * List Creation: Develop comprehensive lists tailored to your specific needs, contributing to efficient data organization and utilization FOR EXECUTIVE AND ADMINISTRATIVE TASKS: ✍️ Data Entry & data collection, team collaboration, using tools such as Excel, Google Sheets, or Airtable. 🔬 Web Research and analysis, lead generation, using tools such as Google Search, Bing, or Wikipedia and LinkedIn. ✔️ Handling Email & phone support/ communication Calendar, using tools such as Google Calendar, Outlook, or Gmail 👩‍🎨 Graphic Design via Canva ✔️ Social Media Management 📆 Microsoft office ( word, excel, PowerPoint), Document and presentation creation and formatting, using tools such as Word, Google Docs, PowerPoint, or Canva 🛂 Customer Support via Email, ticket handling, chat, Customer service and communication, using tools such as Zendesk, LiveChat, or Slack✅ ✔️ Presentation, arranging meetings, interviewing clients, file management, and ✔️ Other Administrative tasks 💻 E-commerce product listing (Shopify, Aliexpress, Facebook marketplace, Amazon) and e-commerce store support ✏️ Lead Generation and Email marketing PROJECT MANAGEMENT SKILLS: ✔️ Project planning, initiation and execution 🖊️ Agile methodologies approach of project management ⛔️ Risk Management & Risk Mitigation 🎦 Develop project scopes and objectives within the organization's service level 🧑‍💼 Act as the liaison between client and internal teams. 📝 Assist in responding to incoming leads and developing creative proposals. 🤝 Comprehensive SOPs, project documentation, and analysis 👩‍🏫 Send client contracts, invoices, weekly updates on job progress. 💵 Financial and accounting management ✅ CRM system setup and integration 🛠️ Tools I Excel With: Quickbooks, Salesforce, Zapier, WordPress, Shopify, Instagram, Twitter, Google Workspace/Suit, Microsoft Office (Word, Excel, PowerPoint), Canva, Calendly, DocuSign, Dropbox, Trello, Asana, ClickUp, Notion, Mailerlite, TikTok, Mailchimp, Zoho, Zendesk, Buffer, Publer, Meta Business Suite, Slack, Zoom, Skype, Acuity, Hubspot, Hootsuite, LinkedIn, Monday.com, Hubspot, Zoho, Skype, ChatGPT, and various other AI tools. As well as lead generation tools including LinkedIn sales navigator, Apollo.io, Snovio, Contactout, lead scraper and Pipedrive Ready to work with me? Feel free to SEND AN INVITATION OR A DIRECT MESSAGE 😊 I am eager to engage in a conversation with you, exploring additional avenues where I can offer my assistance. Anticipating the opportunity to collaborate with you soon. Thanks!

Telephone Handling
Social Media Management
Light Project Management
File Management
Phone Communication
Ecommerce
Virtual Assistance
Market Research
Scheduling
Executive Support
Personal Administration
Administrative Support
Customer Service
Communications
Data Entry
Email Communication
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