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With 10+ years of experience in Manual Software Testing, I help startups, SaaS companies, and growing businesses release stable, user-friendly, and bug-free applications with confidence. I have worked with web, mobile, SaaS, CRM, and enterprise applications across multiple domains including Salesforce, eCommerce, healthcare, camera systems, and business platforms. I understand what clients actually need: ✔️ Fast turnaround ✔️ Clear communication ✔️ Detailed bug reporting ✔️ Real-user perspective testing ✔️ Reliable QA support without constant follow-up ### What I Can Help You With ✅ Manual Testing ✅ Functional Testing ✅ Regression Testing ✅ Smoke & Sanity Testing ✅ UI/UX Testing ✅ Cross Browser Testing ✅ Mobile App Testing ✅ Website Testing ✅ Salesforce Testing ✅ SaaS Product QA ✅ Test Case Creation ✅ Bug Reporting & Documentation ✅ User Acceptance Testing (UAT) ✅ API Testing (Postman) ✅ End-to-End Testing ### Tools & Platforms • Jira • Trello • ClickUp • Postman • BrowserStack • Salesforce • Chrome DevTools • TestRail • Asana • Slack ### Why Clients Hire Me 🔹 10+ years of real industry QA experience 🔹 Founder mindset — I understand business impact, not just bugs 🔹 Ability to think like end users 🔹 Strong attention to detail 🔹 Quick learner for new products and workflows 🔹 Professional reporting with screenshots/videos 🔹 Flexible with time zones I don’t just test software — I help improve product quality and customer experience. If you are looking for a dependable QA professional who can quickly understand your application and start delivering value from day one, let’s connect.

40+ Hours Available Per Week Top Rated Plus full-time freelancer Manual QA with over 8+ years of experience in Software Quality Assurance, specializing in manual testing, functional and regression testing, cross-platform mobile and web application testing, API testing, workflow validation, and SaaS application QA. Extensive experience testing AI Voice & Chat Assistant platforms including Retell, Bland, Vapi, Wishpond AI, Senior Care AI, and more, along with marketplaces, booking systems, and enterprise applications. As a Top-Rated Plus freelancer on Upwork, I have delivered QA services to clients worldwide, backed by 250+ 5-star ratings ⭐, and tested 310+ mobile apps and 120+ web applications, collaborating with organizations like UNICEF and brands I test applications across all types of network conditions, including 3G, 4G, and 5G, as well as high-speed connections (1Gbps) and low-speed scenarios down to kilobits per second (kbps), ensuring optimal performance and usability under real-world conditions. Key Achievements: 🏆 Top Rated Plus freelancer with 8+ years of professional QA experience ⭐ 225+ 5-star reviews from satisfied clients 📌 300+ Upwork projects successfully completed 🤖 10+ AI Voice & Chat Assistant platforms tested (Retell, Bland, Vapi, Wishpond AI, Senior Care AI, etc.) 🚀 Tested and launched 70+ startup products successfully to the store ⏰ Worked over 27,600+ hours on Upwork. 📱 Android: Samsung Galaxy S24 Ultra, Samsung Galaxy S21 Plus, Poco X4, RealMe GT Master Edition, OnePlus 9, OnePlus 8T, Samsung A18 📱 iOS: iPhone 16 Pro Max, iPhone 14 Pro Max, iPhone 14 Plus,iPhone 15 Plus, iPhone 13 Pro Max, iPhone 11, iPhone XR 💻 Desktop: MacBook Air, HP Pavilion X360, RealMe Book, Lenovo ThinkPad, Samsung Galaxy Book 4 & 5 Manual QA Skills: • AI Model Performance Testing • AI Agent Functional & Usability Testing • Conversational AI & Chatbot Testing • Requirement Analysis • Test Case Design & Execution • Defect Reporting & Management • SEO Testing • Functional Testing • End-to-End Testing • Integration Testing • Exploratory Testing • PWA Testing (Progressive Web App Validation) • Reverse Testing – Test with Invalid/Unexpected inputs to ensure robust error handling & stability • Regression Testing • Cross-Browser Testing • Mobile App Testing (iOS & Android) • Usability Testing • UI/UX Testing • Payment Gateway Testing • System Testing & Acceptance Testing • API Testing (Postman, Swagger) • Performance Testing (Basic manual approach using tools) 🤖 AI Testing Expertise • AI Model Performance & Response Accuracy Validation • Conversational Flow, NLP Intent & Entity Testing • Voice Agent Quality Testing (ASR, TTS, Latency, Filler Word Detection) • Knowledge-Base and Prompt Flow QA • Context Retention & Session Continuity Testing • Multi-Agent Coordination and Voice Call Testing • Real-World AI App Testing (Retell, Bland, Vapi, ElevenLabs, Play.ht, Wishpond AI, Senior Care AI) Tools & Platforms: • Bug Tracking & Management: JIRA, Trello, Asana, Linear, ScribeHow • Collaboration & Reporting: Google Sheets, Notion, Slack • Testing Platforms: BrowserStack, physical devices • Performance & Analytics Tools: GTmetrix, SimilarWeb • Documentation: Test Plans, Test Cases, Checklists, FRS, User Manuals Domains Expertise: • eCommerce (Shopify, WooCommerce) • SaaS Applications • Healthcare • Mobile Applications • Insurance • Banking & Financial Services • Gaming • Point of Sale (POS) • ERP Systems • OpenAI Integration With a strong commitment to delivering error-free, high-performing software, I aim to exceed quality expectations and provide products that users love. I am available for flexible timings across any time zone and dedicated to helping you bring your software to the highest standards of performance and user satisfaction. Why Choose Me? ✔️ Proven expertise in Manual QA testing ✔️ Comprehensive experience across web and mobile platforms ✔️ Skilled in test documentation, ensuring a structured and repeatable testing process ✔️ Ability to identify critical defects and edge cases ✔️ Adaptable to both Agile and Waterfall methodologies ✔️ Flexible work hours to meet your project needs ✔️ Expert in crawling websites to ensure flawless functionality and SEO perfection -------------------------------------------------------------------------------------------------------- Related Keywords: Manual Testing, API Testing, Web Testing, Mobile App Testing, Regression Testing, Cross-Browser Testing, Test Case Design, Jira, UI/UX Testing, End-to-End Testing, Functional Testing, Bug Reports, Quality Assurance, iOS Testing, Android Testing, Test Plan, Usability Testing, User Testing, Software Testing, Manual QA, AI Testing, Chatbot Testing, Voice AI Testing, NLP Testing, Mobile App QA, Conversational AI, AI Model Evaluation, Reverse Testing, PWA Testing, Progressive Web App Validation, AI Apps Testing, Progressive Web Application, OpenAI, AI Apps, ChatGPT, Sora, Gemini, Generative AI, Chatbot

Need a QA engineer who catches the bugs your users would have found first? I'm a Top Rated Plus Manual QA Engineer with 7+ years of experience, a 100% Job Success Score, and $60K+ earned across 87 projects on Upwork — testing web apps, mobile apps, SaaS platforms, and AI products for startups and enterprise teams in fintech, healthcare, and e-commerce. I don't just run through a checklist. I test the way a real user would — including the edge cases, broken flows, and payment/checkout failures that get missed when testing is treated as a formality. My bug reports include exact reproduction steps, screenshots, and screen recordings, so your developers can fix issues in one pass instead of going back and forth guessing what happened. What you can expect working with me: Detailed, structured test cases before I start, not just ad-hoc clicking around Bug reports developers can act on immediately, no clarifying questions needed Daily progress updates so you're never wondering where things stand Testing across browsers, devices, and real payment/checkout flows I work with Jira, TestRail, Postman, BrowserStack, and Trello/Asana/ClickUp depending on your setup, and I'm comfortable validating data at the database level (SQL) when a bug needs to be traced back to its source. If you're preparing for a release and want to know exactly what's broken before your customers do, let's talk.

PROFESSIONAL EXPERIENCE I'm an experienced QA Engineer with a passion for ensuring high-quality software products. I have experience working with clients across various industries, from startups to large enterprises, and have gained expertise in manual testing, test automation. As an automation tester, I can help you with: 1) Creating and maintaining test automation frameworks. 2) Proficient in Selenium and Java, with a strong understanding of test automation frameworks. 2) Developing and executing automated test scripts. 3) Integrating automated tests into the CI/CD pipeline. 4) Ensuring that the test automation is reliable, maintainable, and scalable. As a manual tester, I can help you with: 1) Creating test plans and test cases 2) Executing manual tests and recording test results 3) Reporting and tracking defects 4) Performing regression testing and user acceptance testing 5) Ensuring that the software meets the client's requirements and is user-friendly Here are some of my skills and qualifications: 1) Proficiency in testing tools such as Selenium, and Postman 2) Experience in programming languages such as Java, Python, and JavaScript 3) Familiarity with Agile methodologies and DevOps practices 4) Strong analytical and problem-solving skills 5) Excellent communication and collaboration skills 6) Attention to detail and accuracy 7) Ability to work independently and meet deadlines 8) Positive attitude and willingness to learn I'm committed to delivering high-quality work and ensuring that the products I test meet the client's requirements and are user-friendly. Let's connect and discuss how I can help you achieve your testing goals.

About me 🚀 I’m Harsha Patel, an ISTQB-certified quality assurance professional with 11+ years of hands-on experience in the IT industry, working across e-commerce, healthcare, e-learning, digital payments, automobile rentals, gaming, and social media platforms. I’ve tested web apps, mobile apps, game apps, and enterprise systems, with strong exposure to React-based applications, Shopify platforms, and AI-driven products. For me, QA is not just about finding bugs- it’s about preventing production risks, improving usability, and protecting business reputation. If you need reliable website testing, mobile app testing, usability validation, or end-to-end manual QA support, I’m ready to deliver value from day one. 🌐 Domain expertise - E-commerce – Shopify stores, checkout flows, payment gateways, order lifecycle - Healthcare – Compliance-focused testing, workflows, data accuracy - Education (e-learning) – Course journeys, learner engagement, content delivery - Article curation & AI platforms – Workflow validation, AI output verification - Digital payments – Secure transactions, cards, wallets, gateway integrations - Social media apps – UI consistency, performance, cross-device compatibility - Game applications – Performance, responsiveness, usability (web & mobile) - Automobile rental systems – Booking, pricing logic, availability, payments 🚀 Training & additional expertise - Selenium WebDriver fundamentals - Business analysis & requirement clarity - Writing user stories, BRD, and FRD documents - Sprint planning, backlog grooming, and QA reporting - Agile collaboration with stakeholders and developers 🏅Work experience & achievements - Strong command of SDLC, STLC, and bug life cycle - End-to-end test planning, execution, and reporting - Database validation using SQL for backend accuracy - Extensive cross-browser & mobile compatibility testing - Creation of RTM, defect metrics, and QA dashboards - Close collaboration with developers for fast issue resolution - Hands-on experience in Agile (Scrum & Kanban) teams 💡 Proficiencies - Writing clear user stories, requirements, and user guides - Preparing test plans, detailed test cases, and defect reports - Deep experience testing React-based applications - Coordinating QA activities with dev & product teams - Sprint management, prioritization, and demo support - Delivering QA results in fast-paced, deadline-driven environments 🔍 Testing specializations - Web application testing - Windows-based application testing - Cross-browser & responsive testing - API testing - Regression, smoke, and ad-hoc testing - Usability feedback & UX improvement - Performance and load testing 🌟 Project highlights - phelix.AI – Tested an AI-powered platform focusing on functional accuracy, workflow validation, UI consistency, and real-world user scenarios - Tested large Shopify-based e-commerce platforms with secure payment flows - Validated healthcare websites focusing on data integrity & compliance - Improved usability and flow coverage for e-learning platforms - Streamlined QA for article curation & publishing systems 🤝 Why choose me? I combine strong attention to detail, business-oriented QA thinking, and proactive communication.
I don’t just test features I test real user scenarios, edge cases, and failure points that truly matter. Let’s work together and raise the quality bar for your product.

Software Tester with 1.7 years of experience, specializing in Manual Testing (Web, Mobile, Desktop applications) Hands-on experience in test case design, execution, regression, sanity, and bug reporting using real project workflows Basic Automation knowledge in Selenium (Java) with experience in framework development and maintenance AWS Cloud trained, capable of supporting cloud-based application testing and validation 3.5 years of Data Annotation experience, delivering high-quality, detail-oriented labeling and content evaluation