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40+ Hours Available Per Week Top Rated Plus full-time freelancer Manual QA with over 8+ years of experience in Software Quality Assurance, specializing in manual testing, functional and regression testing, cross-platform mobile and web application testing, API testing, workflow validation, and SaaS application QA. Extensive experience testing AI Voice & Chat Assistant platforms including Retell, Bland, Vapi, Wishpond AI, Senior Care AI, and more, along with marketplaces, booking systems, and enterprise applications. As a Top-Rated Plus freelancer on Upwork, I have delivered QA services to clients worldwide, backed by 250+ 5-star ratings ⭐, and tested 310+ mobile apps and 120+ web applications, collaborating with organizations like UNICEF and brands I test applications across all types of network conditions, including 3G, 4G, and 5G, as well as high-speed connections (1Gbps) and low-speed scenarios down to kilobits per second (kbps), ensuring optimal performance and usability under real-world conditions. Key Achievements: 🏆 Top Rated Plus freelancer with 8+ years of professional QA experience ⭐ 225+ 5-star reviews from satisfied clients 📌 390+ Upwork projects successfully completed 🤖 10+ AI Voice & Chat Assistant platforms tested (Retell, Bland, Vapi, Wishpond AI, Senior Care AI, etc.) 🚀 Tested and launched 70+ startup products successfully to the store ⏰ Worked over 28,000+ hours on Upwork. 📱 Android: Samsung Galaxy S24 Ultra, Samsung Galaxy S21 Plus, Poco X4, RealMe GT Master Edition, OnePlus 9, OnePlus 8T, Samsung A18 📱 iOS: iPhone 16 Pro Max, iPhone 14 Pro Max, iPhone 14 Plus,iPhone 15 Plus, iPhone 13 Pro Max, iPhone 11, iPhone XR 💻 Desktop: MacBook Air, HP Pavilion X360, RealMe Book, Lenovo ThinkPad, Samsung Galaxy Book 4 & 5 Manual QA Skills: • AI Model Performance Testing • AI Agent Functional & Usability Testing • Conversational AI & Chatbot Testing • Requirement Analysis • Test Case Design & Execution • Defect Reporting & Management • SEO Testing • Functional Testing • End-to-End Testing • Integration Testing • Exploratory Testing • PWA Testing (Progressive Web App Validation) • Reverse Testing – Test with Invalid/Unexpected inputs to ensure robust error handling & stability • Regression Testing • Cross-Browser Testing • Mobile App Testing (iOS & Android) • Usability Testing • UI/UX Testing • Payment Gateway Testing • System Testing & Acceptance Testing • API Testing (Postman, Swagger) • Performance Testing (Basic manual approach using tools) 🤖 AI Testing Expertise • AI Model Performance & Response Accuracy Validation • Conversational Flow, NLP Intent & Entity Testing • Voice Agent Quality Testing (ASR, TTS, Latency, Filler Word Detection) • Knowledge-Base and Prompt Flow QA • Context Retention & Session Continuity Testing • Multi-Agent Coordination and Voice Call Testing • Real-World AI App Testing (Retell, Bland, Vapi, ElevenLabs, Play.ht, Wishpond AI, Senior Care AI) Tools & Platforms: • Bug Tracking & Management: JIRA, Trello, Asana, Linear, ScribeHow • Collaboration & Reporting: Google Sheets, Notion, Slack • Testing Platforms: BrowserStack, physical devices • Performance & Analytics Tools: GTmetrix, SimilarWeb • Documentation: Test Plans, Test Cases, Checklists, FRS, User Manuals Domains Expertise: • eCommerce (Shopify, WooCommerce) • SaaS Applications • Healthcare • Mobile Applications • Insurance • Banking & Financial Services • Gaming • Point of Sale (POS) • ERP Systems • OpenAI Integration With a strong commitment to delivering error-free, high-performing software, I aim to exceed quality expectations and provide products that users love. I am available for flexible timings across any time zone and dedicated to helping you bring your software to the highest standards of performance and user satisfaction. Why Choose Me? ✔️ Proven expertise in Manual QA testing ✔️ Comprehensive experience across web and mobile platforms ✔️ Skilled in test documentation, ensuring a structured and repeatable testing process ✔️ Ability to identify critical defects and edge cases ✔️ Adaptable to both Agile and Waterfall methodologies ✔️ Flexible work hours to meet your project needs ✔️ Expert in crawling websites to ensure flawless functionality and SEO perfection -------------------------------------------------------------------------------------------------------- Related Keywords: Manual Testing, API Testing, Web Testing, Mobile App Testing, Regression Testing, Cross-Browser Testing, Test Case Design, Jira, UI/UX Testing, End-to-End Testing, Functional Testing, Bug Reports, Quality Assurance, iOS Testing, Android Testing, Test Plan, Usability Testing, User Testing, Software Testing, Manual QA, AI Testing, Chatbot Testing, Voice AI Testing, NLP Testing, Mobile App QA, Conversational AI, AI Model Evaluation, Reverse Testing, PWA Testing, Progressive Web App Validation, AI Apps Testing, Progressive Web Application, OpenAI, AI Apps, ChatGPT, Sora, Gemini, Generative AI, Chatbot

As a software tester with 6+ years of extensive experience in website and mobile app testing , I am confident that I can help bringing your ideas to life .Please take a look at my portfolio to see some of my previous work , and let me know how I can assist you .I would love to hear from you ! Please don't hesitate to reach out to me at any time . ✅ I have experience using variety of software testing tools include : ✨Jira ✨Trello ✨Mantis ✨Lambda Test ✨Browser Stack ✨Apache Jmeter ✨Postman ✅ I have work skills include: ✨ Manual Testing ✨ Functional/non-Functional testing . ✨ Writing effective bug reports . ✨ Testing web applications. ✨ Testing mobile applications ( Android-IOS). ✨ Test cases design and development ✅ I have work skills include: ✨ Article writing, Content writing, Blog writing

Quality Assurance is more than finding bugs; it's about building reliable products, reducing release risks, and delivering exceptional user experiences. With 30,000+ hours of hands-on Software Quality Assurance experience, I've helped Startups, SaaS companies, enterprises, and AI product teams deliver stable, scalable, and production-ready applications through Manual Testing, Automation Testing, API Testing, AI Testing, and End-to-End Quality Assurance. Over the years, I've tested a wide range of products, including web applications, mobile applications (iOS & Android), desktop software, enterprise solutions, AI-powered platforms, APIs, and cloud-based SaaS products. My goal is simple: identify issues before your users do and help your team release with confidence. Recently, I've been actively involved in testing AI-powered products, including conversational AI, AI chatbots, AI agents, and LLM-based applications. My work includes validating AI workflows, prompt behavior, response quality, integrations, edge cases, and real-world user scenarios to improve reliability, consistency, and overall user experience. 🚀 Services I Provide • Manual Testing • Automation Testing • API Testing • AI Product Testing & Validation • Web Application Testing • Mobile App Testing (iOS & Android) • Functional Testing • Regression Testing • End-to-End Testing • Integration Testing • Exploratory Testing • Smoke & Sanity Testing • User Acceptance Testing (UAT) • Cross-Browser & Cross-Platform Testing • UI/UX & Usability Testing • Payment Gateway & Subscription Flow Testing 🧠 AI Testing & Validation • AI Chatbot Testing • AI Agent Testing • Conversational AI Testing • LLM Testing & Validation • Prompt & Response Validation • AI Workflow Testing • AI Integration Testing • Voice AI Testing • AI Feature Validation • Context Retention & Session Testing • Hallucination & Edge Case Validation • Human-in-the-Loop Testing 🤖 Automation Testing • Playwright • Selenium WebDriver • Cypress • Appium • TestNG • Cucumber (BDD) • Maven • Automation Framework Development & Maintenance • Automated Regression & Smoke Testing • CI/CD Integration (Jenkins, GitHub Actions, GitLab CI/CD, CircleCI, Bitbucket Pipelines) 🔗 API Testing • REST API Testing • Postman • Swagger / OpenAPI • Request & Response Validation • Authentication & Authorization Testing • API Integration Testing • API Regression Testing • JSON Validation 💻 Programming Languages • Java • JavaScript • TypeScript • Python • Ruby 🛠 QA Tools & Platforms • Jira • Azure DevOps • TestRail • Zephyr • BrowserStack • Sauce Labs • Postman • Swagger • GitHub • GitLab • Bitbucket • Trello • Asana • ClickUp • Linear • Slack • Notion 🏢 Industry Experience • SaaS Applications • AI & Generative AI Products • FinTech • Healthcare • E-commerce • ERP / CRM / HRMS • WordPress & CMS Platforms • Real Estate • Enterprise Applications • Social Networking Platforms 📋 QA Deliverables • Test Strategy & Test Planning • Test Cases & Test Scenarios • Test Execution & Release Validation • Bug Reporting & Defect Management • API Test Documentation • Test Summary Reports • Regression Test Suites • QA Documentation & Release Sign-off Support ⭐ Why Clients Choose Me ✔ 30,000+ Hours of Professional QA Experience ✔ Top Rated Plus Freelancer with Proven Delivery Record ✔ Expertise in Manual, Automation, API & AI Testing ✔ Strong Focus on Product Quality & Release Readiness ✔ Clear, Reproducible & Developer-Friendly Bug Reports ✔ Experience Working with Agile Development Teams ✔ Flexible Communication & Time Zone Overlap Whether you're launching a new product, improving an existing application, building an automation framework, validating APIs, or testing AI-powered features, I can help ensure your software is reliable, scalable, and ready for production. Let's connect and discuss how I can help improve the quality of your next release. 🔑 Core Skills & Keywords Software Quality Assurance, Software Testing, Manual Testing, Manual QA, Automation Testing, QA Automation, Selenium, Playwright, Cypress, Appium, API Testing, REST API Testing, Postman, Swagger, Functional Testing, Regression Testing, Integration Testing, End-to-End Testing, Exploratory Testing, Smoke Testing, Sanity Testing, Cross-Browser Testing, Cross-Platform Testing, Mobile App Testing, Web Application Testing, AI Testing, AI QA, AI Product Testing, AI Chatbot Testing, AI Agent Testing, LLM Testing, Prompt Validation, Conversational AI Testing, Voice AI Testing, SaaS Testing, QA Engineer, Software Tester, Quality Assurance.

I am an experienced QA Engineer with 8+ years of expertise, having worked with top-tier clients such as Credit Suisse, Kohl's, Walmart, Tommy Hilfiger, Ray-Ban, Pizza Hut, and others. My focus is on Functional QA and User Testing, ensuring that every project I undertake meets business and technical expectations. Experience & Projects Notable Clients: Credit Suisse: Functional QA and UAT for critical banking applications. Kohl's: Ensured seamless user experience in retail systems. Walmart: Regression testing for e-commerce platforms. Tommy Hilfiger & Ray-Ban: Cross-browser testing for web stores. Pizza Hut: QA for customer-facing mobile apps. and many top e-commerce websites has been tested from Europe and USA. Devices I Work With iPhones: iPhone 16, iPhone 15 Pro Max, iPhone 14, iPhone 12 Pro Max, iPhone XR. Apple Devices: iPad, Mac. Android Devices: Samsung, Moto, Redmi, Realme, OnePlus. Other: Android Tablets, Windows systems. My role extends beyond testing; I am actively involved in the entire project lifecycle, including: Gathering and understanding requirements. Collaborating with developers. Testing implementations. Ensuring the final product aligns with business goals. Expertise & Skills Testing Areas: Functional Testing. Regression Testing. Cross-Browser Testing. GUI, SIT, UAT Testing. Black Box and Grey Box Testing. Front-End Testing. Platforms: iOS App Testing. Android App Testing. Web App Testing. Additional Skills: Business QA/BA. Reporting and Documentation. Why Choose Me? I bring a combination of experience, technical expertise, and business acumen to deliver high-quality, optimized applications across platforms. Let’s connect to discuss how I can contribute to your next project!

Thanks for vising my upwork profile. Refer below for more details Automation SDET Engineer I specialize in building custom automation frameworks and ensuring software quality across various platforms using various tools and technologies. Automation Frameworks Used: - Playwright - Cypress - Selenium Webdriver - Apache Freemarker Tool - Katalon Studio - TestNG Programming Languages: - Java - JavaScript - TypeScript - Python Testing Types: - GEN AI Testing - Manual Testing - Automation Testing - API Testing - Performance Testing - Mobile Testing (Appium) - Website Testing DevOps Tools: - Jenkins - Bitbucket/GIT - GitHub - AWS QA Processes: - Writing clear, detailed test cases with comprehensive test data - Ensuring thorough test coverage for all scenarios Working Model: - Agile/Kanban for streamlined collaboration and delivery Bug Reporting Tools: - Jira - ClickUp Test Case Writing Tools: - TestRail - qase io - qTest - Zephyr Scale - Excel Database Experience: - MySQL - MongoDB - Oracle Leadership Experience: - Led QA teams of 5-10 members with a focus on delivering high-quality software Other Tools: - Apache Jmeter (for performance testing) - Postman, Newman (for API testing) - GIT, Bitbucket for version control **Let’s Connect**: I’m excited to join your team and give my best to deliver bug free Softwarev Applications to end users.

Greetings Thanks for posting a job on Upwork platform. I have analysed and reviewed the job description carefully. I have around 7+ years of work experience as a QA. During this experience I have tested various websites and mobile applications. In Websites, I have performed below types of testing GUI Testing Functional Testing Cross Browser Testing Responsive Testing Performance Testing Load/Stress Testing I have great experience in using various tools of testing, some of them on which I have worked are listed below For Bug Logging : JIRA, TFS, Google Spreadsheet, Clickup For Test Cases : JIRA, Test Rail, Google Spreadsheet For Broken Link Checking : Web link Validator, Xeno For Automation : Selenium IDE For API Testing: Postman, JMeter For Load/Stress Testing: JMeter I am following below approach Requirement analysis Documenting Acceptance Criteria / Use Cases Documenting Test Cases based on Requirements / Acceptance Criteria Test Execution based on requirements / Test Cases in Lower Environment [SIT] Bug logging if any of requirements does not meet or Test Cases are failed Regression / Retesting Test Execution on Higher environment [UAT] Sanity / Smoke Testing on PRODUCTION environment once build is pushed Preparing Test Closure report once UAT is completed Client / Customer support once PRODUCTION environment is published with live build I have below strength Always deliver quality work Always deliver work on time Always available on urgent basis for client Always give prompt reply to client Always available for client call to resolve critical issue Nice Team / leadership skills. I hope based on my above experience / skills / strength / approach, you will definitely consider me for this job and will give me the opportunity to work with you for the long term. Let’s Hop in. Thanks Nitasha B.