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✅ ENGLISH: IELTS 7.0 ✅ 9+ years experience ✅ Expert in IT Helpdesk, MSP, M365, Outlook, Windows, Printer & Network Support ✅ Fast & Friendly Tech Support for PCs, VPN, VoIP, AD, and more! LET ME BE YOUR TECH DOCTOR !! 🔧 I specialise in diagnosing and resolving IT issues quickly, from email problems to system crashes, software installations, remote access, and everything in between. 💼 What I Can Help You With: ✅Microsoft 365 Admin Center, Outlook, OneDrive, Teams, Exchange Online ✅Windows 10/11, macOS troubleshooting & setup ✅Azure AD, Active Directory, user & group management ✅Device compliance setup via Intune (Endpoint Manager) ✅Remote desktop & VPN setup (TeamViewer, AnyDesk, RDP) ✅Ticketing tools: Freshdesk, Zendesk, Jira, ServiceNow, N-Able ✅Printer & network troubleshooting ✅Basic scripting & automation with PowerShell ✅ CCTV Setup and Troubleshoot 🌟 Why Clients Choose Me: 🔒 Security-aware & detail-oriented 🕒 Fast turnaround & responsive communication 🌍 Experience working with international teams across time zones 🎧 Fluent in English – friendly & professional support 🧠 Bonus: I'm also highly skilled in Monday.com CRM and other productivity tools. 💬 Whether you're a startup needing IT help or an enterprise seeking remote support coverage — I'm here to keep your systems running smoothly. 📅 Available for long-term contracts or hourly projects Let’s connect and solve your IT issues efficiently!

As a Top Rated Plus freelancer on Upwork, I have helped more than 100 clients build and grow successful YouTube channels. My experience includes YouTube automation, content strategy, channel optimization, and professional video editing. As an experienced YouTube Channel Manager, What I Can Do for Your Channel 📅 Daily Channel Management Schedule videos for consistent publishing Organize playlists and channel layout Manage publishing calendar 🎯 Long-Form Video Optimization Optimize videos for your target audience Write SEO-friendly titles Create keyword-rich video descriptions Add relevant tags and metadata Optimize categories, end screens, and cards 📈 YouTube SEO & Growth Strategy Advanced keyword research Competitor analysis Audience targeting strategy Search and Suggested Video optimization Content planning based on trending topics 🚀 Channel Optimization Optimize channel homepage and branding Improve playlist organization Set up featured content Apply YouTube best practices that support channel credibility and long-term growth Optimize upload consistency and channel structure Whether you manage one channel or multiple brands, I can independently oversee your YouTube operations while providing regular performance insights and actionable recommendations. I specialize in managing long-form YouTube channels by handling daily video uploads, scheduling content, optimizing titles, descriptions, tags, playlists, chapters, and channel structure. Every video is optimized using proven YouTube SEO strategies to improve search rankings, Suggested Videos, Browse Features, click-through rate (CTR), watch time, audience retention, and overall channel performance. My services include complete YouTube Channel Management, keyword research, competitor analysis, content strategy, metadata optimization, video publishing, playlist optimization, channel audits, analytics reporting, and performance tracking. I also optimize existing videos to help increase their visibility and continue generating views long after they are published. Whether you manage one channel or multiple brands, I can independently oversee your YouTube operations, coordinate publishing schedules, work alongside editors and thumbnail designers, monitor analytics, and provide actionable recommendations to improve channel performance. My goal is to maximize the value of every video you publish, helping you increase views, subscribers, watch time, engagement, and monetization potential. A great video deserves a high-performing thumbnail. I work closely with thumbnail designers or provide creative direction by researching top-performing competitors, analyzing click-through rates (CTR), and recommending thumbnail improvements that attract more clicks while accurately representing your content. I ensure your titles and thumbnails work together to maximize CTR and increase video performance. Core Expertise: YouTube Channel Management • YouTube SEO • YouTube Growth Strategy • Long-Form Video Optimization • Thumbnail Design • CTR Optimization • Audience Retention • Watch Time Optimization • Video Publishing & Scheduling • Keyword Research • YouTube Analytics • Metadata Optimization • Playlist Optimization • Channel Audit • Competitor Research • Organic YouTube Growth

I am a Dynamic, Dedicated, Passionate and Quickly Adaptable Freelancer with Technological innovations. I am a 🏅Upwork-Skill-Certified Freelancer with ✅100% JSS ✅ 70%+ Long-Term Clients ✅ 80%+ Clients Recommendation ✅ 90+ Active and Completed Jobs with Positive Feedback🏅Architect Certified on Sophos, Fortinet Firewalls and Endpoints Managements ✅ Others Certification on Network and Security✅ Strong and long Experiences on Fortinet, Sophos, SonicWall, Palo-Alto, PFSense Infrastructures Deployments, Migration and Managements✅ Any kinds of Wireless and Voice Solution Deployments✅ Network, System Security & Compliance Managements✅ Strong Experience on Routing & Switching🏦 Long-Experience with MSP, Corporate and Solution/Service-Provider Sectors. 🏦 Already worked with 90+ clients from different regions such as Asia, Africa, US, Europe etc. 🎖️Certifications (Completed & Enrolled) • Upwork Skill Certification - Customer Service. • Certified Architect by Sophos and Fortinet. 🏅 Sophos Certifications: • Sophos-Firewall v19.5-Engineer. • Sophos Firewall v19.5-Architect. • Sophos Firewall v19.5 to v20.0 Certified Architect Delta (AU80). • Sophos Firewall v19.5 to v20.0 Certified Engineer Delta (EU80). • Sophos Firewall v20.0 to v21.0 Certified Architect Delta (AU80). • Sophos Central Endpoint and Server v4.0-Engineer. • Central Endpoint and Server v4.0-Architect. • Sophos Central Endpoint v4.0 to v5.0 Architect Delta (AU15). • Sophos Central Engineer Delta v4.0 to v5.0 (EU15). 🏅 Fortinet Certifications: • NSE-7 (Network Security Architect) –NSE-ID:- 0Qjbf0qGSd • NSE-4 (Network Security Professional) – NSE-ID:- GThFxY1viO • NSE-5 (Network Security Analyst) on FortiAnalyzer- NSE-ID: - 8gIRCniwPN. • NSE-1 (Network Security Associate) By Fortinet License Number: OYBF7cetpL. • NSE-2 (Network Security Associate) By Fortinet License Number: FTsFjlmHck. 🏅 Other Certification: • CNSS (Certified Network Security Specialist) By ICSI, UK License Number: 18427811 • Cisco Certified Network Associate (Routing & Switching) Cisco-ID: - CSCO13303817 Here, I would like to share my Working experiences, fields of expertise and much more- ✅ I have 9 years plus hands-on experiences on Network, System, Security administration, Deployment and Migrations on different Infrastructures along with direct involvements/cooperation on different known issues from Deployment stage to end-user’s support. ✅ Fields of Specialization: 1. Because of having 9 years plus exclusive experiences on different Fortinet, Sophos, SonicWall, PFSense, Palo-Alto and other Infrastructures Deployments and Administration I can work with the Complete Design, Deployments, Migrations and Integrations on these Different types of Infrastructures such as- • Fortigate, Forti-APs, Forti-Switches, FortiVoice-Enterprise, Forti-Manager, Forti-EMS,FortiAnalyzer, FortiAuthenticator, FortiNAC, Fortinet Security Fabric Devices, FortiSandbox, FortiToken/Mobile/Service. • Sophos Infrastructures Managements such Firewalls, Endpoints, Switches, APs etc. • SonicWALL Infrastructures Managements such as Firewalls, NSM, Capture-Clients Endpoints etc. • Palo-Alto, Barracuda, PfSense, Cisco-Firepower, Firepower-Thread Defence and FMC and Others Firewalls Managements. • Migration To/From any of these above Infrastructures. 3. Long experiences on the Network and System Administration on these Infrastructures- • Routing & Switching on Cisco, Mikrotik, Juniper, HP, Dell, Aruba etc. • Wireless Implementation on Cisco, Aruba, Ruckus, 4Ipnet, Unifi/Ubiquiti, Forti-AP, Cambium, Altai, TP-Link-Omada, Teltonika etc. • Mail-Server Administration on Office365, G-Suite by Google, Zimbra etc. • Windows Server Managements. • Virtualization & Datacentre Managements on VMware, ESXi, vSphere or VCenter, Hyper-V, Synology-NAS/SAN and Others. • Voice Solution implementation on renowned Voice Solution Providers such as FortiVoice Enterprise, Grandstream, 3cX, Synway, Yeastar-PBX, FreePBX etc. • Endpoint Solution Deployments on TrendMicro, Sophos Endpoint Protection, FortiClient by Forti-EMS (Endpoint Management Server), ESET etc. • Complete Video Conferencing Solution on Dahua, Polycom etc. • Surveillance, Attendance reader solution on Hikvision, Dahua, ZKTecho, Handuri etc. 4. I am a quick and dynamic learner. I can adjust myself with the Technological innovation within a very short amount of time. 5. I am a technical person with a Never Give-Up character. I have multiples valuable feedback with great reviews on Upwork. You can also have a look at that. If you have any further query on me just send "Hi" in Upwork.

𝗩𝗲𝘁𝗲𝗿𝗮𝗻 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗔𝘇𝘂𝗿𝗲, 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝟯𝟲𝟱, 𝗮𝗻𝗱 𝗪𝗶𝗻𝗱𝗼𝘄𝘀 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁 𝘄𝗶𝘁𝗵 𝟭𝟴+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲, 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝗶𝗻𝗴 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝗮𝗰𝗿𝗼𝘀𝘀 𝗱𝗶𝘃𝗲𝗿𝘀𝗲 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗲𝘀, 𝗶𝗻𝗰𝗹𝘂𝗱𝗶𝗻𝗴 𝗣𝘂𝗯𝗹𝗶𝗰 𝗦𝗲𝗰𝘁𝗼𝗿, 𝗕𝗮𝗻𝗸𝗶𝗻𝗴, 𝗘𝗻𝗲𝗿𝗴𝘆, 𝗡𝗚𝗢𝘀, 𝗥𝗲𝘁𝗮𝗶𝗹, 𝗧𝗲𝗹𝗲𝗰𝗼𝗺, 𝗠𝗦𝗣𝘀, 𝗮𝗻𝗱 𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻. 🔹Upwork 𝗧𝗼𝗽-𝗥𝗮𝘁𝗲𝗱, 𝟭𝟬𝟬% Job Success Rate, 𝟱2000+ Hours, 𝟮𝟬+ Projects Completed 🔹Full-time freelancer, 𝗠𝗖T, and 𝗔𝘇𝘂𝗿𝗲 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 🔹Saving deployment time and man-hours and focusing on quality of delivery 🏆 𝗖𝗼𝗿𝗲 𝗖𝗼𝗺𝗽𝗲𝘁𝗲𝗻𝗰𝗶𝗲𝘀: ☑️ 𝗦𝘆𝘀𝘁𝗲𝗺 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻: Managing and maintaining critical IT infrastructure to ensure optimal performance and reliability. ☑️ 𝗠𝗮𝗻𝗮𝗴𝗲𝗱 𝗜𝗧 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀: Providing comprehensive IT support and management to keep systems running smoothly. ☑️ 𝗖𝘆𝗯𝗲𝗿𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀: Implementing advanced security measures to protect against threats and vulnerabilities. ☑️ 𝗖𝗹𝗼𝘂𝗱 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀: Leveraging cloud technologies to enhance scalability, flexibility, and efficiency. ☑️ 𝗘𝗻𝗱-𝗨𝘀𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: Delivering exceptional support to users, ensuring seamless operation and satisfaction. 🏆 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: ☑️ 𝗪𝗶𝗻𝗱𝗼𝘄𝘀 𝗦𝗲𝗿𝘃𝗲𝗿 (𝟮𝟬𝟬𝟯-𝟮𝟬𝟮𝟮): Extensive experience managing and configuring Windows Server environments. ☑️ 𝗔𝘇𝘂𝗿𝗲 & 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝟯𝟲𝟱: Proficient in deploying and managing cloud services, including Azure and Microsoft 365. ☑️ 𝗕𝗮𝗰𝗸𝘂𝗽 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀: Skilled in using Veeam Backup, Carbonite Backup, and Acronis Backup to ensure data integrity and availability. ☑️ 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: Expertise in DNS, DHCP, File Server, Print Server, Remote Desktop Services, and WSUS. ☑️ 𝗩𝗶𝗿𝘁𝘂𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻: Proficient in VMware and Hyper-V, ensuring efficient resource utilization and management. ☑️ 𝗧𝗶𝗰𝗸𝗲𝘁𝗶𝗻𝗴 𝗦𝘆𝘀𝘁𝗲𝗺𝘀: Experienced in managing IT support through various ticketing systems Datto RMM, Autotask PSA, ITGlue, NinjaOne, ensuring timely and effective resolution of issues. 🏆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀: ☑️ Successfully executed numerous projects involving data center migrations, network design, and system upgrades. ☑️ Implemented comprehensive cybersecurity frameworks to safeguard client assets and data. ☑️ Delivered scalable cloud solutions that enhanced business operations and reduced costs. ☑️ Provided ongoing support and maintenance for complex IT environments, ensuring high availability and performance. 🏆 𝗪𝗵𝘆 𝗖𝗵𝗼𝗼𝘀𝗲 𝗠𝗲? ☑️ 𝗣𝗿𝗼𝘃𝗲𝗻 𝗧𝗿𝗮𝗰𝗸 𝗥𝗲𝗰𝗼𝗿𝗱: Over 8 years of delivering successful IT solutions and services. ☑️ 𝗖𝗹𝗶𝗲𝗻𝘁-𝗖𝗲𝗻𝘁𝗿𝗶𝗰 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵: Dedicated to understanding and fulfilling each client's unique needs. ☑️ 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗣𝗿𝗼𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆: Extensive knowledge and experience across various IT domains. ☑️ 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗩𝗶𝘀𝗶𝗼𝗻: Ability to design and implement solutions that drive business growth and efficiency. “𝗟𝗲𝘁'𝘀 𝘄𝗼𝗿𝗸 𝘁𝗼𝗴𝗲𝘁𝗵𝗲𝗿 𝘁𝗼 𝘁𝗮𝗸𝗲 𝘆𝗼𝘂𝗿 𝗜𝗧 𝗶𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗻𝗲𝘅𝘁 𝗹𝗲𝘃𝗲𝗹. 𝗪𝗵𝗲𝘁𝗵𝗲𝗿 𝘆𝗼𝘂 𝗻𝗲𝗲𝗱 𝗲𝘅𝗽𝗲𝗿𝘁 𝗮𝗱𝘃𝗶𝗰𝗲, 𝗰𝗼𝗺𝗽𝗿𝗲𝗵𝗲𝗻𝘀𝗶𝘃𝗲 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀, 𝗼𝗿 𝗼𝗻𝗴𝗼𝗶𝗻𝗴 𝘀𝘂𝗽𝗽𝗼𝗿𝘁, 𝗜 𝗮𝗺 𝗵𝗲𝗿𝗲 𝘁𝗼 𝗵𝗲𝗹𝗽. 𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝗺𝗲 𝘁𝗼𝗱𝗮𝘆 𝘁𝗼 𝗱𝗶𝘀𝗰𝘂𝘀𝘀 𝘆𝗼𝘂𝗿 𝗽𝗿𝗼𝗷𝗲𝗰𝘁 𝗻𝗲𝗲𝗱𝘀 𝗮𝗻𝗱 𝗵𝗼𝘄 𝗜 𝗰𝗮𝗻 𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗲 𝘁𝗼 𝘆𝗼𝘂𝗿 𝘀𝘂𝗰𝗰𝗲𝘀𝘀.”

Construction Manager | Civil Engineer | Permit Sets | Pool & Deck Design | Estimation Expert | USA Construction Specialist YOUR COMPLETE CONSTRUCTION SOLUTION IN ONE PROFILE.. Hello! I’m Rashadujjaman, a highly experienced Civil Engineer & Construction Manager with 21+ years of professional work, including 10+ years specializing in U.S. construction, permit approvals, estimation and residential/commercial project management. I provide construction management, permit drawings, pool permit sets, deck permit sets, quantity takeoff, estimation, and full construction documentation services for contractors, homeowners, real estate investors, developers, and construction companies. My work is focused on accuracy, fast turnaround, code compliance, and long-term client success. 🔹 Construction Manager | Management & Project Coordination Construction Manager, Coordinator & Operations Project scheduling, construction workflow, procurement Procore, Buildertrend, Co-Construct, STACK, PlanSwift Bid preparation, tender documentation, CSI codes USA residential & commercial construction management 🔹 Permit Sets & Construction Drawings (USA Code Compliant) Pool Permit Sets (site plan, Architectural, structural, MEP details) Deck Permit Sets (construction plan, framing, elevation, sections & details) Landscape Permit, Fence Permit, ADU Permit Floor plans, construction drawing sets, blueprint drafting AutoCAD, redline corrections, county-specific requirements 🔹 Design Services Swimming Pool permit Design & construction sets Deck Design, Patio Design, Outdoor Living Landscape & Hardscape Design Architectural Plans & 3D Concept Design Building Plans, Interior/Exterior Layouts 🔹 Estimation & Quantity Takeoff Construction estimation (residential & commercial) Pool estimation, deck estimation, repair estimate Material takeoff (Foundation, framing, lumber, concrete, finishes, MEP) Real estate research (Zillow, county sites, GIS) ⭐ Tools, Platforms & Software Expertise AutoCAD, SketchUp PlanSwift, STACK, Bluebeam Buildertrend, Co-Construct Construction Connect, PlanHub, Bluebook SmartSheets, MS Projects, Zoho CRM, Zoho Books ⭐ Top Reasons Clients Hire Me: 21+ years professional engineering & construction experience 11+ years working experience as construction manager Deep knowledge of USA building codes and permit requirements Fast, accurate & detail-driven construction documentation Ability to manage small to large-scale construction projects Strong communication, reliability & commitment to deadlines Supportive team of Architects, Engineers & Construction Experts 🔥 My Mission To deliver high-quality, code-compliant, professionally drafted construction plans and permit sets with accuracy, transparency, and long-term value. I build strong partnerships with clients and aim to provide the best engineering & construction support on Upwork. Let’s work together to complete your project with professional engineering excellence. — Rashadujjaman Construction Manager | Civil Engineer Top Rated Freelancer

Hello, Are you looking for a seasoned QA Engineer and Manual Tester with over 5 years of hands-on experience ensuring the delivery of high-quality, bug-free software products? Then I am here to assist you. I am specialized in manual testing for web, mobile, and desktop applications, with a sharp eye for detail, strong analytical skills, and a passion for uncovering hidden issues before your users do. ✅ What I Offer: → Comprehensive manual testing (Functional, Regression, UI/UX, Usability, Cross-browser, and Compatibility) → Test case creation and execution based on business and technical requirements → Bug reporting with clear steps to reproduce (using tools like Jira, Trello, Bugzilla, etc.) → Test documentation: Test plans, test cases, test reports → Agile/Scrum environment experience → API testing using Postman → Strong understanding of SDLC/STLC and defect lifecycle 🧰 Tools & Technologies: → Test Management: Jira, TestRail, Zephyr → Bug Tracking: Jira, Mantis, Trello → Collaboration: Slack, Asana, Confluence → Browsers: Chrome, Firefox, Safari, Edge → Platforms: Windows, macOS, Android, iOS 🎯 Why Choose Me? → Detail-oriented, methodical, and committed to high-quality outcomes → Strong communication and timely delivery → Client-focused mindset with a dedication to understanding product goals Let’s make your website/application reliable, stable, and user-friendly! Feel free to invite me to discuss your QA/testing needs. Best regards, Md Tasnimul Hasan