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As a customer-focused Technical Support and Strategy Specialist with over a decade of experience, I bring precision, empathy, and efficiency to every project. My background spans remote IT support, data entry, and client-facing roles across diverse industries—from telecommunications to e-commerce and SaaS. What I Offer: -Fast, accurate data entry and spreadsheet management -Troubleshooting across Windows, macOS, and mobile platforms -CRM, ticketing, and remote support expertise (Zendesk, Salesforce, TeamViewer, etc.) -Clear documentation, SOP creation, and branded help guides -Strategic insights for improving workflows and customer satisfaction Why Clients Choose Me: I combine technical know-how with a systems-oriented mindset, ensuring every task is completed with clarity and care. Whether you're streamlining support processes or need reliable data handling, I deliver results that align with your goals.

I am a creative full-stack web developer that has been in the IT field for over 15 years now. I started using my skills in web & graphic design professionally at an early age. It led to many great opportunities and allowed me to work with some amazing customers since the beginning of my career. I now own a small business dealing in web based contract work. My primary focus in the web market revolves around Content Management Systems (CMS) like Joomla and WordPress. I have worked with these systems nearly every day for many years and know them very well. Although, I have also coded many projects from scratch. Skills include: General Coding / Development (front-end and back-end), PHP, JavaScript, Website Creation, Custom Development, CMS Management, Custom CMS Templates & Extensions, UI/UX, Web Design, Graphic Design, Adobe Media Server, PHP, JavaScript, MySQL, Node.js, Advanced Database Administration, Linux Server Administration, Server to Server Transfers, SEO, Social Network Development, etc..

I worked at Facebook for a year, and I am a paid media consultant who helps businesses optimize their Shopify e-commerce revenue and lead generation efforts with Facebook Advertising, Pay-Per-Click Advertising (PPC) and Social Media Marketing. I have deep experience with Facebook Ads Manager and Instagram Ads, experience with Google Ads, Twitter Ads and TikTok Ads, as well as a broad organic social media content development and strategy background, and deep experience with generative AI for content creation. In the past, I’ve run 10-12x ROAS Facebook and Instagram advertising campaigns for global sports brands (I led social media for the Boston Celtics and UFC) and have run digital ad campaigns for clients across multiple industries like live event tickets (hockey tournaments, conventions, etc.), DTC/e-commerce, luxury soap, premium pet food (Purina) and pet products, baby furniture, women’s designer clothing, book releases, real estate, designer chocolate, and more. I also have a background in lead generation campaigns and helping marketers understand what their cost per lead should look like on Facebook and Instagram. My work in-house at Facebook provided me with insider insight into effective ads strategies on the platform. I’ve also worked in the paid media space for a pharmaceutical company and the retail media space for Fortune 500 CPGs. I’ve managed monthly budgets of up to $1 million on Facebook, and I can work with any business, including start-ups, wedding photographers, real estate agents, small businesses, restaurants, and e-commerce/Shopify stores, as well as local services businesses (cleaning companies, etc.) who need help with lead generation. Whether you need help with Facebook pixel installation, organizing Facebook Business Manager, lead gen and landing page optimization, or lookalikes and audience retargeting, I can help optimize your ad spend and enhance your tactics. If you just need an extra set of eyes on your account for some pointers, or you need a full-on account audit, I’m your guy. I can also help with Wordpress, Shopify and GoHighLevel integrations with your Meta Ads. I have deep experience with event marketing through Facebook Ads, including professional sports ticket sales, networking, conferences and conventions marketing via Eventbrite, and webinar marketing via Zoom and other platforms. I manage Meta Ads for multiple clients and can manage yours as well. I can also help you design ad creative with generative AI tools for rapid creative testing and iteration, including Gemini, NanoBanana, Claude and more. If you need help in these areas of your social media marketing, Facebook Ads or Instagram marketing, let’s chat.

⭐️ Web Accessibility Expert | ADA, WCAG 2.2 AA, Section 508 Aloha, I am a front-end developer with a passion for web accessibility. I have experience working as an ADA Coordinator at the University of Hawaiʻi, where I ensured all digital content met ADA and WCAG compliance. As a freelancer, I've worked with a wide range of organizations, including global corporations, federal, state, and local government agencies, and universities. Through Upwork, I help businesses and individuals worldwide create accessible, compliant, and user-friendly digital experiences. 💡 How I Can Help You: ✔ Website & App Accessibility Audits – Identify and resolve compliance issues ✔ Remediation Development – Fix accessibility barriers in code & design ✔ Document Remediation – PDFs, Forms, Word, Excel, PowerPoint, InDesign ✔ VPAT Audit & Certification – Detailed reports for compliance verification 🛠 My Skillset: 🔹 Front-End Development: HTML, CSS, JavaScript (Vanilla, React, TypeScript, Next.js, Angular, jQuery) 🔹 Platforms: WordPress, Shopify, Squarespace, BigCommerce, Magento, Wix 🔹 Screen Readers: NVDA, JAWS, VoiceOver, Google TalkBack 🔹 Compliance Standards: WCAG (A, AA, AAA), ADA / Section 508 / HHS (US), EN 301 549 (EU), PDF/UA 📌 Why Work With Me? 🛡 Experience Across Industries: Extensive experience collaborating with corporations, government agencies, and educational institutions. 💡 Expert in Web Accessibility: Proven track record in compliance & remediation 🛠 Hands-On Approach: I apply real-world experience, not just theory, to create practical and effective solutions. ❤️ Genuinely Committed: I truly believe in making the web accessible for everyone, and that commitment drives every aspect of my work. If you need help making your website, app, or digital documents more accessible, I’d love to work with you. Mahalo (thank you)! 🌺

🏆 DHS Certified Top Rated Plus ❇️ Top 3% Talent💯 Top 1% 25Years Worldwide IAAP Member ⭐ Managed a wide range of projects, overseeing contracts worth over $30 million ⭐ Led Multiple U.S. President's inaugural week Programs at SBA.Gov and other US Gov Agencies ⭐ TOP RATED PLUS WCAG/Accessibility Consultant on the platform ⭐ Certifications:⭐ Department of Homeland Security DHS / IAAP - 508 Certification / Remediation (ADA / AODA /KWCAG / (BFSG), GDPR ,EAA FOIA WCAG ) - Accessibility Tools: CommonLook, JAWS, NVDA, Voiceover, Talkback, AXE, WAVE. PAC 2026, - Descriptive Video Services (DVS) | DVS Script Writer - VPAT (Voluntary Product Accessibility Template) Reports / Accessibility Training - Articulate Storyline 360, Captivate LMS Courses WCAG - OSHA Occupational Safety and Health Administration. - CCPA compliance - Certified Google Partner in Adverts and Media Productions - Google AI-Powered Shopping Ads Certification - Google Analytics - Google Ads Creative and Search Certification - Amazon Ads Certification - Twitter for Creatives/Ads Manager - SEO and SEMRUSH PPC Strategy Certification - HubSpot SEO II - LinkedIn Content and Marketing - Influencer Partnerships Certified - Proficient in TikTok, Instagram, and Meta platforms for Business Management - Expert in Opensource CMS, specializing in Sharepoint MOSS/WSS and Oracle UCM - Microsoft Certified Professional (MCP), CCNA, CompTIA A+, Adobe Certified - Expertise in Oracle UCM and trained in Sony's Acid Studio products Web accessibility testing experience on Section 508 ADA / AODA / KWAG / requirements and Web Content Accessibility Guidelines (WCAG) ● Use Assistive Technologies, such as screen reader software (NVDA, JAWS), and accessibility test tools, such as ANDI, Microsoft Inspect Object, Color Contrast Analyzer, etc. Document Accessibility: My skills include a11y testing and remediation for online and offline documents like PDF, MS Word, MS Excel, and MS PowerPoint. ● Keep current on Section 508 Standards and requirements ● Experience tagging PDF documents for accessibility using Adobe Acrobat, CommonLook, PAC3, PAC 2026, etc. ● Experience adding close captions to web videos ● Able to work independently or within a team ● Ability to successfully work with concurrent deadlines and multiple priorities ● Proficient with Microsoft Office products (Word, Excel, PowerPoint, Outlook) Mr. Hashmi is a seasoned Business Development professional and serial entrepreneur. He Excels in Marketing, Sales, and effective leadership, showcasing exceptional planning and problem-solving skills. His expertise extends to staying abreast of contemporary Marketing Trends and integrating them into enterprise systems. With 25 years of experience, he has managed diverse projects, including contracts exceeding $30M.

As a seasoned 𝗙𝘂𝗹𝗹-𝗦𝘁𝗮𝗰𝗸 Web Developer, I leverage modern technologies with a 𝗿𝗲𝘀𝘂𝗹𝘁𝘀-𝗳𝗼𝗰𝘂𝘀𝗲𝗱 mindset to build powerful, scalable, and efficient web and mobile solutions tailored to meet unique business goals. Having 𝗼𝘃𝗲𝗿 𝟮𝟯 𝘆𝗲𝗮𝗿𝘀 in the field, I’ve delivered over a hundred successful projects for startups, SMEs, and large enterprises across multiple industries—consistently developing high-performance applications that provide outstanding user experiences. 𝗪𝗵𝗮𝘁 𝗜 𝗢𝗳𝗳𝗲𝗿 - 𝗖raftmanship, Websites - Webapps - Templates - Plugins - 𝗥enewal, Malware Removal - Setup Security Measures - 𝗘fficiency, Speed Optimization & SEO - 𝗔ssurance, If you imagine it. I will build it - 𝗧emperance, Eye for detail - Refined Perfectionism - 𝗘xpertise, Highly experienced Debugging Professionalism 𝗟𝗮𝗻𝗴𝘂𝗮𝗴𝗲𝘀 🌐🟣⚙️☕🌙 ✴️ 🔷 🟥 🟦 🐬🧩🧾🗂️ 🔖 🗽🐉 PHP | C# | ASP.NET | Java | Lua | MySQL | T-SQL JS JavaScript | TS TypeScript | HTML5 | CSS3 JSON | XML | XHTML | English | 中文 𝗟𝗶𝗯𝗿𝗮𝗿𝗶𝗲𝘀 ⅋ 𝗣𝗿𝗲𝗽𝗿𝗼𝗰𝗰𝗲𝘀𝘀𝗼𝗿𝘀 WordPress Framework + Theme + Plugin Bootstrap UI | Corona SDK | WeChat FW jQuery | Vue.JS | Angular.JS | Sass | SCSS 𝗣𝗿𝗼𝗴𝗿𝗮𝗺 ⅋ 𝗪𝗲𝗯𝘁𝗼𝗼𝗹𝘀 WP WordPress | ChatGPT | FileZilla | WinSCP Google Analytics + AdSense + AdMob | FB Ads PS Photoshop | AE After Effects | AU Audition AI Illustrator | LR Lightroom | Unity | Android Studio cPanel | WHM | AWS S3 | XAMPP | PhpMyAdmin Visual Studio Code | Visual Fox Pro | Notepad++ FileZilla | WinSCP | MS Office | Toad | MS SQL Git | Get Response | Bower | Node.JS 𝗠𝗶𝘀𝗰𝗲𝗹𝗹𝗮𝗻𝗲𝗼𝘂𝘀 𝗦𝗸𝗶𝗹𝗹𝘀 Responsive Design | SEO | Speed Optimization | UI/UX REST API | aJax | Virus Elimination | Server Management E-Commerce | Web-App | PDF Conversion | Landing Pages PayPal API | Ontraport API | Sassquatch API | Facebook API Datatables API | YouTube API | Wistia API | Baidu Maps API Google Maps API | Stripe API | Zoom API