Hire the best Zendesk Specialists in Cameroon

Check out Zendesk Specialists in Cameroon with the skills you need for your next job.

Get started

$10 hourly
Jean-Francois N.
- 4.9/5
- (100 jobs)
Hi there, I have been a Multilingual Customer support Specialist with high exposure in customer service, Virtual Assistance, and French translations for almost ten years. I'm well-versed in email handling, online chat, and telephone support when interacting with French, German, and English-speaking customers. I'm also well-versed in French and English Translations with the Language Pair (French/English), this ranges from Technical,General,Legal, Medical to IT translation. I have played different roles within the business process outsourcing industry, such as customer service executive, Live Chat Support, Virtual Assistant, and, taking ownership of translation projects. Moreover, I have also worked on different English to French Translation projects because of my exposure to translations; you can check my current profile and see my Numerous projects in this field. Kind regards

Zendesk
Zoom Video Conferencing
Providing Information to Callers
Light Project Management
Shopify
Customer Experience
Customer Retention
Administrative Support
Word Processing
Live Interpretation
French
English
$10 hourly
jordane kevine n.
- 0.0/5
- (0 jobs)
Hello and welcome to my profile! 👋 Looking to outsource your customer service? Gain efficiency with a multi-channel support expert*. I'm a Software Engineering graduate with over 5 years of experience managing international contact centers. I help businesses outsource and streamline their customer support operations, delivering efficient, high-quality and customer-centric service across phone, email, and live chat. 💡 What I can do for you: ✅ Customer Support & BPO Services • End-to-end setup and optimization of your outsourced support team • Custom workflows, SLAs, scripts, and escalation processes • Recruitment, onboarding, and management of bilingual support agents • KPI tracking and performance reporting (CSAT, FCR, AHT, SLA…) ✅ Reliable Virtual Assistance • Email and calendar management • Appointment scheduling, meeting coordination • Data entry, document formatting, file organization • Administrative support tailored to your business needs ✅ Professional Transcription Services • High-quality transcription of audio and video in French & English • Verbatim, clean-read, or subtitle-ready formats • Fast turnaround, accurate punctuation, confidentiality guaranteed 🛠️ Tools I work with: Zendesk | Freshdesk | Hermes | Ringover | Salesforce | HubSpot | Trello | Slack | Google Workspace | Notion | MS Office 💬 Why clients love working with me: • Clear and empathetic communication • Organizational skills, autonomy, and attention to detail • Fluent in French and English (spoken & written) • Quick adaptability across industries 👉 Whether you're a startup, small business, or established company, I’m here to help you save time, scale efficiently, and deliver a 5-star experience to your customers. 📩 Let’s talk about how I can support your business!

Zendesk
Booking Services
BPO Call Center
French
Customer Service
Audio Transcription
Client Management
Online Chat Support
Administrative Support
Technical Support
Telemarketing
Email Support
WordPress
CSS 3
HTML5
$20 hourly
Chafor B.
- 0.0/5
- (0 jobs)
Are you looking for a dedicated customer service expert who blends professionalism, empathy, and efficiency? With over 5 years of hands-on customer service experience, I’ve supported global companies like Shopify, Binance, and Bloomberg, managing diverse client needs across multiple time zones and industries. My core strength lies in delivering fast, personalized, and solution-oriented support that turns one-time users into loyal customers. Whether it's handling live chat, email support, help desk tickets, or onboarding new users, I thrive in fast-paced environments and always put the customer first. Here’s what I bring to your team: ✅ Fluent communication and active listening ✅ Proficiency in CRM tools like Zendesk, Intercom, Freshdesk & Gorgias ✅ Deep knowledge of eCommerce platforms and SaaS-based support ✅ Multilingual support (English, French, German, and Spanish) ✅ Consistent 5-star feedback from clients and customers alike Great customer service is more than just solving problems—it's about creating a seamless, human experience. If you're looking to enhance your support team with someone who understands the value of exceptional customer service, let’s connect!

Zendesk
Data Entry
Google Sheets
Microsoft Office
Customer Service Training
Answered Ticket
Virtual Assistance
Call Center Management
Customer Satisfaction
Online Chat Support
Customer Care
Email Support
Email Communication
Customer Support
Customer Service
$4 hourly
Adamu C.
- 0.0/5
- (0 jobs)
Hello, I'm Adam’s, a skilled and results-driven Virtual Assistant with over 4 years of hands-on experience in appointment setting, e-commerce virtual assistance, and customer support. I specialize in supporting busy executives, entrepreneurs, and e-commerce businesses by handling day-to-day tasks efficiently and accurately, allowing you to focus on what matters most in your business. I am passionate about providing exceptional service and pride myself on my attention to detail, professionalism, and client satisfaction. I always aim to exceed expectations by streamlining processes, improving communication, and driving operational efficiency. Projects & Achievements: 1. Managed Appointment Scheduling for a Corporate Firm: Organized and scheduled meetings and appointments for over 20 executives, improving meeting efficiency and reducing scheduling conflicts by 35%. 2. E-commerce Virtual Assistance for a Growing Shopify Store: Assisted with product listings, order fulfilment, and customer queries, helping the business scale its operations and achieve a 20% increase in sales over six months. 3. Customer Support for an Online Retailer: Provided outstanding phone and email support, achieving a 95% customer satisfaction rating and improving response times by 40%. My Expertise Includes: ✅- Appointment Setting & Scheduling: Efficiently managing appointments, bookings and calendar coordination to ensure you stay organized and productive. ✅- Customer Support: Handling customer queries through phone, email, and live chat to ensure your customers feel heard and valued, contributing to better client retention and brand loyalty. ✅- E-commerce Virtual Assistance: Supporting your online store with order processing, inventory management, product listings, and customer inquiries, helping you run your business seamlessly. ✅- Data Entry & Management: Precise and timely data entry, ensuring accurate management of business information and operations. ✅- Administrative Support: Managing various admin tasks such as file organization, project coordination, inbox management, and more to keep operations smooth. ✅- Calendar Management: Organizing meetings, appointments, and events to optimize your time and keep you on schedule. My Key Skills and Proficiencies: - Customer Support: Phone, email, and chat support to enhance customer relationships. - ⁠Appointment Scheduling: Streamlining booking processes and calendar management. - ⁠Data Entry: Accurate and detailed input of important information. - ⁠Project Coordination: Ensuring timely execution and monitoring of project tasks. - ⁠E-commerce Assistance: Handling product listings, inventory, and orders. - ⁠Administrative Support: Ensuring smooth daily operations through organization and time management. - ⁠Why Choose Me? - I am committed to providing the highest level of support for your business. Here’s what sets me apart: - ⁠Proven Track Record: With over 4 years of experience, I have a strong understanding of e-commerce operations, customer service, and virtual assistance. - ⁠100% Client Satisfaction: I take pride in delivering top-quality work, ensuring that all tasks are completed accurately, on time, and to your satisfaction. - ⁠Flexible and Reliable: I am adaptable, always ready to take on new challenges and capable of working in dynamic and fast-paced environments. - ⁠Strong Communication Skills: I maintain clear, professional, and prompt communication, keeping you informed every step of the way. - ⁠Time Management and Organizational Excellence: I am adept at managing multiple tasks simultaneously and ensuring that deadlines are met, even in high-pressure situations. - ⁠Certifications: - ⁠Certified E-commerce Virtual Assistant - ⁠Certified Customer Service Professional - ⁠Google Workspace Proficiency Tools I Use: - ⁠Project Management: ClickUp, Asana, Monday.com, Trello. - Communication: Slack, Zoom, Google Workspace (Docs, Sheets, Gmail, Calendar). - ⁠Appointment Scheduling: Calendly. - Customer Support: Zendesk, Fresh-desk, Tawk.to, and similar platforms. - ⁠E-commerce Platforms: Shopify, Woo Commerce, and other e-commerce tools. - ⁠If you're looking for a reliable, detail-oriented, and experienced Virtual Assistant who can streamline your operations, enhance customer experiences, and manage your e-commerce tasks efficiently, I’m here to help. Let’s discuss how I can contribute to your business success. Hire me today, and let’s get started.

Zendesk
Email Management
Data Entry
Project Management
Calendar Management
ChatGPT
Customer Support
Email Support
Communications
Administrative Support
Virtual Assistance
$7 hourly
Che Nisafon N.
- 0.0/5
- (0 jobs)
Turning Frustrated Customers into Raving Fans—So You Can Focus on Growth Struggling to keep up with customer support tickets, manage escalations, or maintain 5-star satisfaction? I help fast-growing E-commerce, SaaS, and Fintech brands deliver seamless, human-centered support that boosts retention, builds trust, and turns customers into lifelong fans. What I Bring to the Table: ✅ 8+ Years of Proven Support Excellence I’ve managed live chat, email, and phone support for global brands—resolving 1,000+ tickets monthly with a 95%+ CSAT score. ✅ Tools I Live In Zendesk, Intercom, Gorgias, Freshdesk, HubSpot, Salesforce, Shopify, Stripe—you name it. I’m tech-savvy and quick to master any platform. ✅ Industry Know-How Whether it's walking a shopper through a refund, onboarding a SaaS user, or helping a fintech customer reset their two-factor authentication—I get it done calmly, quickly, and with a smile. ✅ Data-Driven + Detail-Oriented I don’t just solve problems—I spot trends, report insights, and help you proactively improve the customer experience. Why Clients Love Working With Me: 🕓 Reliable & Responsive – You won’t have to chase me for updates. I respect your time and communicate clearly. 🌍 Culturally Fluent – I’ve supported users across the US, UK, Africa, and Asia. Empathy and patience come naturally. 💡 Solution-Oriented Mindset– I thrive in fast-paced, evolving environments where initiative matters. ✨ A Partner, Not Just a Freelancer – I care about your business like mine. Let’s Create Outstanding Customer Experiences Together If you're looking for someone professional, proactive, and genuinely passionate about people—Che Nisafon Nicole Nanga is ready to step in. Let’s discuss how I can ease your workload and elevate your customer experience. 🚀

Zendesk
LinkedIn Profile Optimization
Business Development
Virtual Assistance
FinTech
SaaS
Customer Retention
Customer Experience
Helpdesk
Email Support
Online Chat Support
Technical Support
Customer Service
Customer Support
$10 hourly
Djuitchoko A.
- 0.0/5
- (0 jobs)
Hello! I’m a bilingual professional with a strong background in teaching English and French, complemented by recent training in virtual assistance, customer support, and IT support. I bring excellent communication skills, a keen eye for detail, and a proactive approach to solving problems. With over 7 years of experience teaching in Cameroon’s secondary schools, I have developed strong organizational and multitasking skills, and the ability to adapt quickly to new tools and environments. I’m proficient in Google Workspace (Docs, Sheets, Gmail, Calendar), CRM tools like Zendesk, Notion, Trello, Zapier, and automation platforms such as Make (Integromat). I’m fluent in English and French, with intermediate skills in German (A2 level). Whether you need help managing emails, scheduling, customer support, basic IT troubleshooting, or automating workflows, I’m ready to bring efficiency and reliability to your projects. Let’s connect and see how I can support your business!

Zendesk
French Tutoring
English Tutoring
Bilingual Education
Make.com
Zapier
Trello
Notion
Google Workspace
IT Support
Customer Service
Virtual Assistance
$10 hourly
Ethan M.
- 4.5/5
- (16 jobs)
‘’Ethan performed valuable work for our company, delivering assignments on time and meeting our internal quality standards. I would recommend him as a contractor for companies looking for a reliable network care/LinkedIn chat assistant.’’ ‘’Terrific work done in a timely manner with exceptional quality. Would work with Ethan again’’ ‘’Ethan is very professional and communicative. I highly recommend and of course, will work with him again’’ Hello, my name is Ethan. I’m an expert in SEO and I can help you promote your website and get you more leads by improving your search engine ranking. I have been working in the industry for over 4 years and have gained a wealth of experience from working with clients in the content marketing space. Here is a quick overview of my professional SEO services: 1. Keyword Research 2. Website Audit 3. Competitive Analysis 4. Content Development 5. Technical SEO Optimization 6. Superior On-Page SEO 7.Off-Page SEO - White Hat Linkbuilding 8. Monitor Rankings & Traffic 9. Mapping Optimization 10. Reporting & Refinement I’d love to hear about your project and welcome you to contact me at your convenience so we can discuss your needs and improve your online presence!

Zendesk
Stripe
Email Etiquette
Data Entry
SEM Keyword Research
Customer Service
Email Communication
SEO Writing
Search Engine Optimization
SEO Audit
Want to browse more freelancers?
Sign up