B2B Appointment Setter / Cold Caller, US-Based, Full-Time (Local Event Vendor Sales)

Ace Expos is a Southern California event company that produces premium home shows and craft shows. We are booking exhibitor booths for an upcoming two-day show in the greater Los Angeles and Conejo Valley area, and we need an experienced US-based appointment setter to own our outbound calling. To be clear about the role: you are not closing the sale. You start the conversation, confirm fit and interest, and set the appointment. Our team runs the closing call. We have a proven script and a quick-reference guide, and we will train you on both. WHAT YOU WILL DO - Make a high volume of outbound B2B calls during Pacific Time business hours from the lead list we provide - Follow our call script and objection-handling guide - Qualify each prospect for fit, interest, and decision-making authority - Book qualified prospects into our scheduling link using the time slots we make available - Log every call outcome in our shared call sheet - Flag any prospect who is ready to buy on the spot so our team can send the contract and invoice while they are still hot. You do not send contracts or process payments yourself - Hit the weekly activity and appointment targets we set together - Keep calls short and consultative, usually under 7 minutes WHAT COUNTS AS A QUALIFIED APPOINTMENT - The contact is the owner or a decision-maker - Their business fits one of our exhibitor categories - They expressed real interest in exhibiting - They agreed to a specific date and time, booked on our calendar - Their name, business, email, and phone are confirmed and logged If a prospect is ready to commit on the first call and does not need a follow-up, do not book an appointment. Capture their details, mark them as ready to buy, and notify our team right away. We handle the contract, invoice, and payment. MUST-HAVES - Based in the United States, with native or near-native English - Proven B2B cold-calling, telemarketing, or appointment-setting experience - Comfortable with high call volume and with hearing no - Available during Pacific Time business hours - Reliable computer, a quality headset, a quiet environment, and stable high-speed internet - Willing to track time through the Upwork desktop app - Organized and consistent with logging notes and outcomes NICE-TO-HAVES - Experience selling to home improvement contractors, local small businesses, or event and trade-show exhibitors - Comfortable working from a shared Google Sheet and a web-based scheduling link - Familiarity with a dialer or CRM such as GoHighLevel WHAT WE PROVIDE - A structured lead list that we keep stocked - Call script, objection-handling guide, and a one-page quick reference - A login to our calling system (GoHighLevel) so you call, text, and email from our business number. No separate phone line or dialer of your own is needed. - A web scheduling link preloaded with our available slots. - A shared call sheet for logging outcomes - A paid onboarding and training session - Clear weekly targets and fast feedback Our team sends the info kit and booking confirmations, so you are not responsible for that. SCHEDULE AND TERMS - About 40 hours per week, Monday through Friday, Pacific Time business hours - Hourly contract, paid through Upwork with time tracking - We start with a paid two-week trial at full hours with clear weekly targets, then extend long-term based on results - This is an ongoing need. We run multiple shows per year, so a strong performer will have steady, repeat work HOW TO APPLY - Start your proposal with the word SPADE so we know you read this in full - In two or three sentences, describe your most relevant B2B cold-calling or appointment-setting experience and your results - Confirm you are US-based and available full-time during Pacific Time business hours - Attach a short voice sample (30 to 60 seconds) or a link to one - Confirm your equipment: computer, headset, internet, and a quiet workspace