EU Consumer Law Specialist Needed - E-commerce Returns Policy & Withdrawal Button Compliance

Hello! I operate a made-to-order luxury brand selling across nine EU country-code domains via Shopify (Netherlands, Sweden, Finland, Denmark, Luxembourg, Portugal, Czech Republic, Poland, Austria, Belgium). I need an EU consumer law specialist to advise on compliance with the new EU withdrawal button requirement (EU Directive 2023/2673, effective June 19, 2026) and to ensure my returns policy correctly applies the made-to-order exemption under Article 16(c) of the Consumer Rights Directive. What I need: Confirmation that my products qualify for the Article 16(c) made-to-order exemption and advice on how to correctly state this at checkout and in my returns policy Review and redrafting of my existing EU returns policy to ensure the exemption language is legally watertight Guidance on whether the withdrawal button is still required despite the exemption, and what a compliant implementation looks like for my specific situation Advice on whether the policy needs to vary per country across my nine stores Important context: Legal entity is registered in the Netherlands All products are printed to order and cannot be resold Deliverables: Written legal opinion and revised returns policy copy ready to publish. Please only apply if you have demonstrable experience in EU consumer law and e-commerce. I look forward to hearing from you :)