Linda van den Hout

My name is Linda and I've been working in customer service for over 15 years. During this time period, I started as an agent, and moved up to trainer, supervisor and manager. Along the way, I found that my talents were in setting up completely new customer service departments, including the software, and training and managing customer service agents. However, anything and everything adjacent to these areas of expertise holds my interest and I love expanding my knowledge and finding new ways to delight the customer. 

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