Country Manager - Manage customers in your country, take the leadership.

Company Description: OriginDetector.com is a community-based global consumer awareness platform focused on transparency in product origins. The platform empowers consumers by providing clear information about where products come from and how they are made. It facilitates direct feedback channels from consumers to manufacturers, encouraging better communication and more responsive product improvements. By connecting informed consumers with brands, OriginDetector.com aims to foster trust, improve product quality, and support ethical purchasing decisions. Role Description: The Country Manager will manage OriginDetector.com users and business relationships within their assigned country in a part-time, remote capacity. This role involves overseeing customer interactions, ensuring a positive user experience, and addressing inquiries or concerns related to product origin information. The Country Manager will promote OriginDetector.com in their local market, identify opportunities for growth, and support outreach to manufacturers and partners. Daily activities include monitoring customer feedback, analyzing local trends, coordinating with the global team, and contributing ideas to improve engagement and platform adoption in the country. Qualifications 1. Customer-focused skills such as Customer Satisfaction and Customer Support to maintain a positive user experience. 2. Customer Service Management capabilities to oversee interactions, resolve issues, and manage local customer processes. 3. Analytical Skills to interpret user feedback, identify trends, and propose data-informed improvements. 4. Strong Communication skills to engage consumers, collaborate with manufacturers, and coordinate with internal teams. 5. Experience in community management, consumer advocacy, or platform promotion is beneficial. 6. Ability to work independently in a remote environment, with strong organizational and time management skills. 7. Familiarity with digital platforms, online support tools, and basic reporting is an advantage. 8. Proficiency in the primary language(s) of the country and good written and spoken English is preferred.