Senior Operations Director (Mission Control)

Most companies hire Operations Managers. We're looking for someone different. We're looking for the person who makes sure the mission succeeds. We're a fast-growing company building an innovative business at the intersection of real estate, AI, and education. You'll be the "Flight Director" of our Mission Control. Instead of owning activities, you own outcomes. Your Mission: You'll become the operational heartbeat of our company. You'll ensure that commitments become completed outcomes across multiple departments. You'll oversee execution across areas such as: • Sales execution • Client experience • Event readiness • KPI dashboards & Team accountability • Quality assurance • Cross-functional coordination. You won't necessarily perform every task. You'll make sure every critical task gets done - and gets done well. What Success Looks Like - The Founder/CEO should never have to ask: • "Did this get done?" • "Has anyone followed up?" • "Is the team on track?" • "What's falling behind?" You'll already know. You'll have the dashboards. You'll own the accountability. When the visionary CEO/Founder walks away for 2 weeks, he'll be able to return and find things are better than when he left. You're Probably a Great Fit If... • You naturally organize complexity into simple systems. • You hold people accountable with clarity and professionalism. • You notice bottlenecks before others do. • You think in dashboards, scoreboards, and measurable outcomes. • You take ownership without waiting to be asked. You're Probably NOT a Fit If... • You prefer being told exactly what to do. • You avoid accountability conversations. • You wait for problems to become obvious before acting. • You believe your job ends when your own tasks are complete. Our Culture: We're inspired by organizations like SpaceX that move quickly, learn continuously, simplify relentlessly, and build systems that outperform larger competitors. To apply, please reply with a cover email explaining why you consider yourself the ideal candidate.