👨🏻💻 Looking for a dependable, detail-oriented professional to support your digital workflows, IT operations, data management, and content creation tasks? I bring hands-on experience in IT operations, administrative support, data entry, digital asset management, and AI-powered content tools such as ElevenLabs and Shutterstock.
🌟 What I Bring to Your Team
💎 Data Entry & Information Management (One of My Core Strengths)
I handle high‑volume, detail‑heavy data every day making data entry one of my strongest skills.
Here’s what I can do for you:
Fast and accurate encoding of information into spreadsheets, databases, or forms
Update, organize, and clean existing datasets
Maintain consistent formatting and structure for easier reporting
Input and categorize large numbers of tickets, tasks, or records
Real‑time data updates while monitoring ongoing activities
Extract information from reports and transfer them into organized tables
Review, double‑check, and verify entries to prevent errors
My experience dispatching and categorizing hundreds of ServiceNow tickets daily has made me efficient, accurate, and extremely detail‑oriented perfect for clients who need reliable data handling.
💎 Monitoring & Workflow Management
✦ Monitor ticket queues and service activities in real time
✦ Track updates, progress, and escalations accurately
✦ Ensure nothing falls through the cracks during operations
✦ Handle multiple dashboards and systems at once
💎 IT Service & Operations Support (ServiceNow Expertise)
✦ Dispatch tickets to the correct engineers
✦ Categorize, swivel, and manage tickets across multiple clients
✦ Facilitate Major Incident (MI) bridges
✦ Send updates using automated or manual workbenches
✦ Handle manual GCC processes when required
💎 Communication & Coordination (MS Teams & Outlook)
✦ Create and manage Teams bridges during incidents
✦ Send structured updates to entire teams
✦ Share Microsoft/Azure health advisories and weather alerts
✦ Deliver clear and timely communication during critical events
💎 Tech & General IT Support
✦ Assist with basic troubleshooting
✦ Help set up accounts, tools, or platforms
✦ Learn new systems quickly
💎 Research & Task Assistance
✦ Conduct thorough online research
✦ Summarize findings clearly and concisely
✦ Support repetitive but essential tasks
💎 Content & Digital Asset Support
✦ Create and manage AI-generated voiceovers using ElevenLabs
✦ Generate natural-sounding narration for videos, presentations, and marketing content
✦ Source high-quality stock images, videos, and creative assets through Shutterstock
✦ Select appropriate visuals that align with project requirements and branding
✦ Organize and manage digital media assets for easy access and workflow efficiency
✦ Support content creation projects by combining research, visuals, and audio resources
💎 Dependable, Flexible & Process‑Driven
✦ Strong focus on accuracy, consistency, and timeliness
✦ Thrives in fast‑paced, structured environments
✦ Open to feedback and committed to growth
❌ Don’t let data entry, monitoring, or daily admin tasks slow you down.
✅ Let me handle them so you can focus on strategy and results.
📩 Message me anytime. I’d love to discuss how I can support you.
Data Entry
Canva
Data Management
Google Workspace
Administrative Support
IT Support
ITIL
IT Management
ServiceNow
Jira
Service Management Software
Dispatch Technologies Dispatch
Troubleshooting
C++
Email Support
Hani R.
Lahore, Pakistan
$10/hr
4.3
15 jobs
I'm Hani Razo, an accomplished Energy Engineer who is highly committed to promoting renewable energy and environmental sustainability
I can do
Client Communication ( Direct Call or Text or Email)
Site inspection Scheduling
Site inspection Report creation
Acknowledgment (HOA permission is required or not and can apply for that)
Designs ( Engineering Plans, OpenSolar, Aurora, Heliscope etc.)
HOA Approval
Permitting
Interconnection (Utility)
BOM Creation
Procurement and Shipping
Install Schedule
Managing Installations
Monitoring and Commissioning
Scheduling Final inspection
Get PTO's
Handling Fianancing Companies
Lightreach ( Can upload the Installation and PTO Packages approval)
Goodleap
Moasic etc
🔹Professional Journey 🔹
As a Project Manager and Procurement Manager at a reputed USA-based solar company, I've had the privilege of overseeing end-to-end management of solar projects, utilizing a variety of cutting-edge technologies, including Enphase, SolarEdge, Generac PWRcell system, Ground mount, iron ridge racking, Unirac racking etc. From site inspections and design to interconnections and permits, I've been at the forefront of sustainable energy solutions, working with a wide variety of solar technologies to maximize efficiency and reliability.
I handle all aspects of project management, from the initial welcome emails and site inspections to designs, interconnections, permits, scheduling, and client communication. As a Project Manager, I have developed excellent communication, leadership, and organizational skills. I am proficient in various online tools such as Smart Sheets, Ring Central for calling, Google Sheets, and more, allowing me to streamline project operations and ensure seamless communication with stakeholders.
In addition to my work in the renewable energy sector and project management, I've gained valuable exposure to shipping and logistics through collaborations with industry giants like FedEx, SEFL (Southeastern Freight Lines), UPS, USPS, ABF, Old Dominion, Roadrunners, Forward Air, and more. This experience has broadened my perspective on supply chain dynamics and further fueled my commitment to sustainable practices in all aspects of the energy sector.
🔹 Academic Excellence 🔹
My educational journey includes a Bachelor of Science in Energy Systems Engineering, where I focused on the very detailed dynamics of solar energy systems. I'm continually expanding my knowledge to stay at the forefront of the renewable energy field and explore emerging technologies that can revolutionize the way we harness the power of the sun.
🔹 What Drives Me 🔹
I'm fueled by a passion for leveraging technology and innovation to drive sustainable change. The pressing global challenges of climate change and environmental degradation require swift and decisive action, and I'm dedicated to being part of the solution by harnessing the potential of diverse solar technologies, including Enphase, SolarEdge, and the Generac PWRcell.
Project Management
Autodesk AutoCAD
Helioscope
CRM Software
Energy Engineering
Procurement
Solar Energy
Electrical Engineering
Purchasing Management
Solar Design
Aurora Solar
Solar Design Software
Energy & Utilities
Sustainable Energy
Energy Storage
PV System Design
Data Entry
Microsoft Office
Greene V.
Cavite, Philippines
$12/hr
5.0
1 jobs
Hi! I’m Greene, a reliable Virtual Assistant with hands-on experience in construction and HVAC operations, procurement, and administrative support.
✅ EXPERIENCE
✔ 9+ years in banking (Citigroup Business Processing Solutions)
✔ 2+ years as Executive Assistant in construction
✔ Current Purchasing Officer in Australian HVAC industry
✔ Proven experience working remotely with international teams
✅ WHAT I CAN HELP YOU WITH
✔ Purchase Orders & Procurement (Procore)
✔ Vendor coordination & follow-ups
✔ Invoice auditing & payment tracking (Lentune)
✔ Document collection (W9s, insurance, contracts)
✔ Lien waivers & compliance tracking
✔ Project coordination & updates
✔ Calendar & email management
✔ Customer support & client communication
✅ TOOLS I USE
✔ Procore
✔ Lentune
✔ Buildertrend
✔ JobTread
✔ Micro$oft Teams
✔ Outlook / Gmail
✔ Slack
✔ Monday.c0m
✔ Asana
✔ Careflo
✔ TMS
✔ Docusign
✅ WHY WORK WITH ME
✔ Strong attention to detail (important for contracts & payments)
✔ Can work independently (less supervision needed)
✔ Clear and professional communication
✔ Fast learner and adaptable to new systems
✔ Experienced with high-volume and fast-paced work
I’ve handled everything from banking operations to construction project support, so I understand both accuracy and urgency when it comes to business tasks.
If you need someone dependable who can help keep your operations running smoothly—I’m ready to support your team.
Let’s work together. 🤝
Procurement
Data Entry
Online Research
Email Marketing
Multiple Email Account Management
Email Campaign Setup
Transaction Data Entry
Camilla Marie M.
Manila, Philippines
$10/hr
5.0
2 jobs
👨🏻💻 Need someone who can build systems, automate workflows, manage data, support IT operations, and generate engaging content — all in one?
I help businesses eliminate manual processes, organize their operations, improve workflow visibility, and enhance their branding with structured systems and creative digital tools.
With hands-on experience in Power Platform solutions (integrated with SharePoint), Power Automate workflows, Azure DevOps task tracking, ServiceNow ticket facilitation, high-accuracy data management, Canva video editing, ElevenLabs voice projects, and AI-powered content generation using Copilot/ChatGPT, I bring both technical and creative value to your team.
I don’t just complete tasks — I create organized systems and content that make your business run smoother and look more professional.
🌟 What I Bring to Your Team
💎 Power Platform Solutions & Workflow Automation
✔ Build Power Platform solutions with SharePoint integration
✔ Create automated workflows using Power Automate
✔ Automate approvals, notifications, and task assignments
✔ Replace manual trackers with digital systems
✔ Standardize and streamline internal processes
✔ Improve visibility through structured tracking tools
💎 Data Entry & Excel Management
✔ Fast and accurate data entry into spreadsheets and systems
✔ Advanced Microsoft Excel knowledge (formulas, formatting, structured tables)
✔ Clean, organize, and standardize datasets
✔ Create task trackers and reporting sheets
✔ Categorize and input high volumes of tickets or records
✔ Perform real-time updates and verification
💎 Task & Project Tracking (Azure DevOps)
✔ Manage and monitor work items in Azure DevOps
✔ Track task progress and updates
✔ Maintain structured documentation
✔ Ensure alignment of deadlines and deliverables
✔ Support workflow transparency across teams
💎 IT Service & Ticket Facilitation (ServiceNow)
✔ Facilitate and manage ServiceNow tickets
✔ Dispatch and categorize service requests accurately
✔ Track ticket progress and maintain documentation
✔ Support incident coordination and communication
✔ Ensure organized workflow handling
💎 Administrative & Operational Support
✔ Schedule and calendar management
✔ Email coordination and follow-ups
✔ Documentation and reporting assistance
✔ Process documentation and organization
✔ General administrative support
💎 Research & Process Support
✔ Conduct structured online research
✔ Summarize findings clearly and concisely
✔ Support recurring operational tasks
✔ Assist with reporting and documentation needs
💎 Creative & AI-Powered Content Support
✔ Canva video editing for presentations, social media, and branded content
✔ ElevenLabs for voice and audio projects
✔ Copilot/ChatGPT for content generation, documentation, and creative writing
✔ Enhance workflow documentation with engaging visuals and audio
✔ Support teams with professional content aligned to brand identity
🚀 Why Clients Choose Me
✔ Detail-oriented and process-driven
✔ Strong technical + creative combination
✔ Quick learner of new systems and tools
✔ Comfortable in fast-paced IT environments
✔ Focused on efficiency, accuracy, and professional results
You’re not just hiring an admin.
You’re hiring someone who can build systems, support IT operations, and create content that elevates your brand.
❌ Manual processes and disorganized workflows cost time and money.
✅ Let me help you automate, structure, and streamline your operations — while making them look professional.
📩 Message me — I’d be happy to discuss how I can add value to your team.
Data Entry
Data Management
Microsoft Excel
Microsoft PowerApps
Microsoft Power Automate
IT Management
ServiceNow
Administrative Support
Email Support
Team Management
Microsoft 365 Copilot
Hassan A.
Islamabad, Pakistan
$10/hr
5.0
1 jobs
As a GTM (go-to-market), Systems and Order Management Analyst, I thrive on driving operational efficiency and business continuity across enterprise sales platforms. I bring in-depth expertise in end-to-end Quote-to-Cash (QTC) processes; supporting CPQ, Salesforce, Partner Management tools and Zuora Billing integration and ensuring no deal is ever blocked and every order flows seamlessly from quote to revenue recognition.
My background includes:
• PartnerStack Administration: Primary administrator for PartnerStack, overseeing the partner referral lifecycle, commission attribution, and program health for expansion, affiliate, and franchise groups.
• Conducting advanced root-cause analysis for CPQ issues, cross-system mismatches, and order blocks; proactively troubleshooting and collaborating across Sales, Engineering, Billing, Audit, and ESYS to deliver timely, scalable solutions.
• Leading UAT testing and workflow validation for new product launches, system/process changes, and automation initiatives, while maintaining strict SOX1 compliance for IPO readiness.
• Automating order processing to reduce errors and increase efficiency, and developing comprehensive technical design documentation for user enablement and team best practices.
• Supporting process and system audits, identifying trends and process gaps, and architecting SOP improvements that drive measurable reductions in risk and boost operational quality.
• Providing training and mentorship to OM and Finance Ops teams, including onboarding new hires, answering cross-team questions, and building accessible process documentation to ensure flawless execution at scale.
• Serving as a trusted point of escalation and problem-solving, both in high-volume situations and for technical issues on customer orders or checkout links; recognized for consistently delivering resolutions that protect revenue and customer satisfaction.
• Bringing strong domain expertise in subscription lifecycle management, user data synchronization, and system integration, especially for Salesforce, CPQ, and Zuora; paired with a continuous improvement mindset and hands-on experience driving process automation and business transformation.
I’m passionate about translating technical complexity into business results; improving workflows, strengthening compliance, and enabling teams to perform at their best. Looking forward to connecting with peers and organizations committed to operational excellence, scalable systems, and customer success.
Order Management
Account Reconciliation
Order Fulfillment
Salesforce CPQ
Salesforce Lightning
Internal Auditing
Automated Workflow
Automated Testing
CRM Automation
SAP ERP
Team Management
Sales Operations
Order Processing
Partnership Development
M. Ammar A.
Karachi, Pakistan
$16/hr
5.0
99 jobs
✅ 14+ years of Experience
✅ ISO Consultant (9001:2015/27001:2022/FSSC/FDA/UL-94-181/Food/HACCP/CCP/PRP's)
✅ Proven Results in ISO 9001, 27001, 14001, 45001, 22000, FSSC, SQF, 14064, 14065, 21001, 42001, ISO 51001:2024
✅ ISO 13485 and MDSAP-aligned Medical Device QMS readiness
✅ ISO 13485 implementation and certification
✅ Software as a Medical Device (SaMD)
✅ Medical Device Quality Management Systems
✅ ISO 14971 Risk Management
✅ ISO AS9100D, EN9120 Specialist
✅ SOC 2 and CMMC Specialist
✅ CCPA/CPRA Compliance Specialist (Opt-Out Mechanisms, Data Sharing/Selling Controls)
✅ Legal and Regulatory Copywriter for Packaging Compliance
✅ Certified Quality Professional
✅ Secure SDLC & Privacy-by-Design Implementation
✅ ISO 14064-14065 Greenhouse Gas Emission (Certification & Accreditation)
✅ ISO 14064-1,14064-2,14064-3 (Verification and Validation)
✅ SAP S4/HANA QM Certified
✅ SQFI Implementation Expert
✅ Sustainability Data Management
✅ Internal Audit Expert
✅ Policy Writing
✅ SOP Specialist
✅ Company Policies and Procedures Manual
✅ Work Instruction & Checklist Draft Specialist
✅ FDA Regulations (Food, BRC, REACH, RoH)
✅ Data Visualization Expert
✅ Process Optimization Pro
✅ Process Mapping
✅ Document Control
✅ Manufacturing Data Specialist
✅ Virtual Assistance
✅ Operations & Process Structuring Consultant
⚡ Comprehensive Auditing: In-depth audits for ISO 9001 (Quality Management Systems) and ISO 27001 (Information Security Management Systems), ensuring compliance and identifying areas for improvement.
⚡ Customized Solutions: Tailored advice and strategies to meet your specific organizational needs, while aligning with international standards.
⚡ Continuous Improvement: Guidance on implementing best practices for ongoing quality and security enhancements.
⚡ Risk Management: Expert analysis and recommendations to mitigate risks, ensuring robust and resilient systems.
⚡ Training and Support: Providing staff training and support to understand and effectively implement ISO standards.
🚀Specialized Expertise🚀 in Quality Control, Assurance, and Audit Management across diverse sectors including manufacturing, healthcare, food, petrochemical, and automotive industries, I have consistently demonstrated leadership in achieving ISO 9001, BRC, ISO 27001, and ISO 14001 certifications. My proficiency extends to Data Visualization, where I leverage advanced techniques to drive insights and informed decision-making.
In addition to my certification leadership, I have successfully spearheaded process safety initiatives and optimized business processes. My adeptness in SAP implementation and Quality Management (QM) ensures seamless operations and adherence to best practices. Furthermore, I possess a strong track record in complaint handling and process optimization.
As an ISO Consultant and Writer, I am dedicated to crafting meticulous Policy & Procedure Documentation aligned with ISO standards, while ensuring full compliance with GDPR requirements. My commitment to excellence is evident in my punctual delivery and relentless pursuit of customer satisfaction, reinforced by consistently positive client feedback.
In all my endeavors, I priorities not only quality and efficiency but also the safeguarding of data protection and privacy, thereby fostering trust and confidence in every project undertaken.
ISO 9001
ISO 27001
ISO 14001
Quality Management System
Quality Assurance
Internal Auditing
Audition Preparation
Master Data Management
Quality Audit
Policy Writing
Procedure Development
Food Packaging
Compliance
Regulatory Compliance
Environment & Green Technology
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Summa Linguae
At A Glance: AVEVA PDMS
When it comes to plant design, one of the top suites of software currently used is the AVEVA PDMS, a three-dimensional design software package that can allow users to create wholly accurate and clash-free plant design for any requirements. It includes full interactions and color-shaded environments, and it also allows a large number of workers to collaborate on a project. This means a business can hire AVEVA PDMS specialists from around the world on Upwork and have them all work on the same project through the software. Using the global talent pool allows for the perfect collaboration without concerns about where in the world they are located.
The software allows the creation of an intelligent design that is created by selecting and positioning parametric components from the large catalog that the software utilizes. It also allows designers to check for right-time design, and integrity checking rules help ensure everything works harmoniously. There is even a standard model library to use as a basis for designs when something less complex is required, along with a configurable status management function. All of this means the software is highly configurable, has its own powerful, programmable language, and integrates with other applications and products simply and easily. To create the perfect plant design no matter where in the world you are based, hire freelancers who specialize in this software and rest assured that the design produced will be ideal for the project you are undertaking.