Hire the Best Customer Support Freelancers in Western Australia

Most clients don't want “support.” They want someone who understands the problem and solves it quickly and efficiently. I’m a Top Rated Plus freelancer on Upwork (Top 3% of talent), with over 15 years of experience in customer service, technical support, and dispatching. I have worked in high-pressure environments handling customer emails, phone calls, chat communication, scheduling issues, and CRM management. What I do: • Customer Support (Phone, Email & Chat) • Technical Support & Ticket Resolution • Dispatcher & Scheduling Coordination • CRM Management & Data Entry Cleanup • Customer Success & Issue Resolution My strengths are staying calm under pressure, communicating clearly, and making sure clients get the right answers without unnecessary back-and-forth. Over $100K earned on Upwork with long-term clients and consistent 5-star feedback. If you need someone reliable who can handle customers and keep operations moving smoothly, I’m ready to jump in. Let’s talk.

I am a full-stack web developer specialising in AI, Python and Django. I help businesses use AI practically — not hype, not experiments — to save time, reduce manual work, and improve results. My focus is on building AI-powered systems that work quietly in the background so you don’t have to think about them daily. What I can help with: AI automation for repetitive tasks (emails, data handling, workflows) AI chatbots for customer support, lead qualification, or internal use AI integrations with tools like CRM, email, ecommerce, or databases Custom GPT / AI assistants trained on your business data AI workflows for marketing, content, and customer communication Optimization of existing processes using AI (faster, cleaner, cheaper) How I work: I start by understanding your business goals (not just the tech) I design simple, reliable AI systems — no overengineering Clear setup, documentation, and handoff Focus on long-term usability, not one-off demos Best for: Founders, ecommerce owners, and small teams Businesses that want AI to save time or increase output Clients who value clarity, reliability, and results.

Most teams don't need another engineer. They need someone who keeps the operations around the product running: documentation, support systems, AI workflows, and the process work that holds everything together. That's what I do. My background sits between enterprise support and independent operations. At Microsoft and HP, I wrote knowledge base content and support documentation used across large teams. After that, I spent over a decade self-employed running a data-heavy operation: bulk processing, automation, quality control, contractor coordination, and shipping logistics. I learned to build processes that don't fall apart when no one is watching. My longest Upwork contract was 200+ hours of AI model training support: triaging alerts, evaluating outputs, and sorting real signals from noise for a detection model. It earned a 5.0 rating, and clients across my contracts have endorsed me as reliable and a clear communicator. What I can own for your team: - AI workflow automation and AI-assisted internal tooling - Technical documentation, SOPs, and knowledge base setup - Support operations, ticket triage, and process improvement - Project coordination and contractor workflow management - Data processing, quality control, and output evaluation - Admin and back-office operations when the project needs it I'm not a software engineer and I don't price like one. I'm an operator who uses AI coding tools like Cursor to prototype scripts and automations when that's faster than doing things by hand. I'm comfortable at the Linux command line, I document what I build, and I prefer clear async communication over meetings. U.S.-based (Pacific Time), fully remote, and open to long-term engagements up to 40 hours a week. If you need someone who can own a process and finish things without micromanagement, send me a message.

I am a native Japanese individual living in Washington state USA for the past 13 years. I was born and fully educated in Hokkaido Japan. Studied and worked in Sydney Australia for 12 years. As a freelancer, the area of my expertise is Japanese language related tasks and communication with people. The customer support The virtual assistance The project manager Translation Voiceover With the job success rate(100%) for over 100 clients and numerous positive feedback from them, I have earned an Upwork Top Freelancer title. I have been actively collaborating with Upwork clients since 2012. - Personality I am a mature and fair thought person. I can relate and make a good relationship with anyone from the professional individuals to the consumers.I believe that the customer related jobs are one of my strength and I trust my people skills. I also enjoy researching tasks on various fields. I love discovering the new information and delving deeper. I make an effort to find the best information that the audience seek. My time zone is Pacific time but the work hours can be flexible based on the demand. Indicated service fee on the profile is sample only. Please suggest your budget for the project.

Hello! I'm Melissa, a passionate individual with a diverse range of interests and skills. As a freelancer, I have had the opportunity to explore various fields and work on exciting projects. From content writing and graphic design to social media management and web development, I thrive on the freedom and flexibility that freelancing offers. In addition to freelancing, I have a keen interest in e-commerce. I love exploring different online platforms and discovering new ways to generate income. Whether it's setting up my own online store or utilizing dropshipping methods, I enjoy the challenge of finding profitable opportunities in the digital marketplace. Finding new side hustles is another area where I excel. I am constantly on the lookout for innovative ways to supplement my income and expand my skill set. Whether it's participating in market research studies, taking on odd jobs, or exploring new business ventures, I am always eager to explore new avenues for financial growth. One of my favorite hobbies is flipping furniture and engaging in DIY projects. I find immense satisfaction in transforming old, worn-out pieces into beautiful and functional items. From refinishing wooden furniture to repurposing vintage finds, I love the creativity and hands-on nature of these projects. It's not just a hobby for me; it's a way to express my artistic side and create unique pieces that bring joy to others. Overall, I am a motivated and versatile individual who thrives on the excitement of freelancing, the opportunities in e-commerce, the thrill of finding new side hustles, and the satisfaction of flipping furniture and engaging in DIY projects. I am always seeking new challenges and opportunities to grow both personally and professionally.

Hello! I'm a versatile and dedicated freelancer with a passion for delivering high-quality results tailored to your unique needs. With a diverse skill set and a commitment to excellence, I thrive on tackling a wide range of projects, from creative tasks to technical assignments. Whether you need assistance with writing, data entry, virtual support, project management, or any other task, I'm here to provide reliable, professional, and timely solutions.