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👋 Hi, my name is Mitchell, and I'm new here on Upwork! I am a Data Analyst & Data Entry Specialist. I'm proficient with Microsoft Excel, SPSS, Google Sheets, and Microsoft Word 🖥️—these are some of the software I regularly use for data entry, analysis, and data cleaning tasks. I've worked as a Data Analyst in my local town, handling data entry, cleaning, and analysis for a property valuation company during a valuation roll in our capital city, Gaborone, Botswana 🏙️. I'm also a Customer Service Agent specializing in E-commerce 🛒. For the past 4 - 6 years, I've worked with several businesses as a Virtual Assistant and Customer Support specialist 🧑‍💻. Most of these businesses were using WordPress, HubSpot CRM, and Live Chat (Tawk.to) 💬. With my experience in Virtual Assistance and Customer Support, I’m confident in my skills with WordPress, CRM, Live Chat support, and Email Support 📧😊.

Business and Data Analyst with a strong technical background and a deep love for creative storytelling. My work combines logic and data with culture and expression. Tech Skills: - Python programming (data analysis, regression models) - SQL (Oracle Live SQL) - Web development (HTML, CSS, Django) - Business Intelligence & dashboards (Power BI, Excel) - Database design (ER diagrams, relational systems using MS Access) I’ve built systems like a loan management database for a microfinance company and a Django-based church management platform with event tracking, donation predictions, and member analytics. Creative Work: I’m also a multidisciplinary artist and storyteller. I write, rap, produce music, and document cultural stories through audio and text. I’ve contributed to archives like Batho Archives, scored music projects, and crafted cultural content that reflects African life with honesty and soul. Whether it’s building a dashboard, writing a story, or crafting a beat, I aim to create work that’s real, useful, and rooted in experience. Let’s build something together.

🙋𝗦𝘁𝗿𝘂𝗴𝗴𝗹𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝘀𝗹𝗼𝘄, 𝗰𝗹𝘂𝘁𝘁𝗲𝗿𝗲𝗱 𝗱𝗮𝘀𝗵𝗯𝗼𝗮𝗿𝗱𝘀 𝗢𝗥 𝗧𝗶𝗿𝗲𝗱 𝗼𝗳 𝗗𝗔𝗫 𝗳𝗼𝗿𝗺𝘂𝗹𝗮𝘀 𝗯𝗿𝗲𝗮𝗸𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗿𝗲𝗽𝗼𝗿𝘁𝘀? I’m Sandile - a Microsoft Power BI Developer specializing in turning complex data into clear, actionable dashboards that drive smarter business decisions. With a 𝗙𝗶𝗿𝘀𝘁-𝗖𝗹𝗮𝘀𝘀 𝗛𝗼𝗻𝗼𝘂𝗿𝘀 𝗱𝗲𝗴𝗿𝗲𝗲 in Business Intelligence and hands-on experience delivering high-impact BI solutions for organizations like First National Bank of Botswana, I’m here to help you unlock the full potential of your data—quickly, cost-effectively, and with zero headaches. 𝗪𝗵𝘆 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 𝗠𝗲 (𝗮𝗻𝗱 𝗞𝗲𝗲𝗽 𝗖𝗼𝗺𝗶𝗻𝗴 𝗕𝗮𝗰𝗸): 🚀 𝑰 𝒔𝒐𝒍𝒗𝒆 𝒚𝒐𝒖𝒓 𝒑𝒂𝒊𝒏 𝒑𝒐𝒊𝒏𝒕𝒔 𝒇𝒊𝒓𝒔𝒕: Slow dashboards? Confusing data models? Inaccurate reports? I fix them. 💡 𝑰 𝒇𝒐𝒄𝒖𝒔 𝒐𝒏 𝒚𝒐𝒖𝒓 𝑹𝑶𝑰: My dashboards aren’t just pretty—they’re built to save you time, reduce costs, and answer your toughest business questions. ⏱️ 𝑭𝒂𝒔𝒕, 𝒆𝒇𝒇𝒊𝒄𝒊𝒆𝒏𝒕 𝒅𝒆𝒍𝒊𝒗𝒆𝒓𝒚: I prioritize delivering value fast so you see results sooner. 🤝 𝑵𝒐 𝒋𝒂𝒓𝒈𝒐𝒏, 𝒋𝒖𝒔𝒕 𝒄𝒍𝒂𝒓𝒊𝒕𝒚: I translate technical details into plain language so you stay informed and in control. 𝗛𝗼𝘄 𝗜 𝗛𝗲𝗹𝗽 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗟𝗶𝗸𝗲 𝗬𝗼𝘂 Specialized Power BI Services ✅ Dashboard Optimization - Fix slow, cluttered reports and rebuild them for speed and usability. - Optimize DAX formulas and data models to reduce load times by up to 70%. ✅ Data Storytelling & Visualization - Design intuitive, user-friendly dashboards that highlight key metrics at a glance. - Replace confusing charts with visuals that stakeholders actually understand. ✅ End-to-End BI Solutions - Build automated ETL pipelines (SQL, Power Query) to keep your data fresh and accurate. - Create scalable data warehouses in Microsoft SQL Server or Azure. ✅ Troubleshooting & Support - Debug broken DAX calculations, resolve data discrepancies, and improve report performance. - Train your team on best practices for maintaining dashboards long-term. 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗦𝗸𝗶𝗹𝗹𝘀 What I Do -->Tools I Use 1️⃣ Dashboard Development: Power BI, DAX, Power Query, Power BI Report Builder 2️⃣ Data Engineering: SQL Server, SSIS, T-SQL, Python (ETL automation) 3️⃣ Data Modeling: Star schema design, performance optimization, aggregation techniques 4️⃣ Collaboration & Delivery: GitHub, Azure DevOps, Agile workflows 𝗪𝗵𝘆 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗧𝗿𝘂𝘀𝘁 𝗠𝗲 🔹 Proven Results: 🔹 Certifications & Education: 🔹 Client Love 👇 ⭐⭐⭐⭐⭐ "Very knowledgeable in data analytics. Has completed multiple projects successfully. Highly recommend... A+++++" 𝗞𝗲𝘆𝘄𝗼𝗿𝗱𝘀: Power BI Developer, Dashboard Design, DAX Expert, Data Visualization, Business Intelligence, ETL, SQL, Azure, Financial Reporting, Healthcare Analytics

~ I'm a Tswana native and English is my first and official language that I speak and write perfectly. ~ English transcriber ~ Content writer ~ Proofreader ~ Certified data analyst - programmer using Python language - data analysis using SQL - data visualization using Microsoft Excel