Hire the Best Hortonworks Specialists

If you need someone who shows up, figures it out, and doesn't disappear when things get complicated — that's me. I'm a Top Rated Plus freelancer with 100% Job Success, $100K+ earned across 41 contracts, and 7,600+ hours on Upwork. Clients keep me long-term because I don't just complete tasks — I notice what's broken, flag it, and fix it before it becomes your problem. What I do: I specialize in operations coordination and virtual assistance for property management, CRM platforms, and remote teams. I keep workflows moving, vendors accountable, and nothing falls through the cracks. Where I've done it: Property management operations — dispatching contractors, tracking work orders end-to-end, coordinating with tenants and vendors, escalating urgent repairs, and reporting daily to ownership. I've handled everything from scheduling HVAC emergencies to chasing down unresponsive tenants across multi-channel outreach. CRM administration — at Pipeliner CRM I managed onboarding workflows, built automations, supported users, and handled marketing tasks. Seven years, still trusted by the same client. Process documentation & SOPs — I document what I do so it's repeatable, scalable, and doesn't live only in my head. How I work: I'm remote, independent, and reliable. I learn new software fast — my background in QA testing means I don't just use tools, I understand how they work and where they break. I flag problems early, communicate proactively, and I don't wait to be told what to do next. One client said it better than I can: "She delivered on actionable items within expectations and beyond, pointed out holes in our process that could be improved, and was always there when I needed her. HIRE HER. It would be your loss if you do not." If you're looking for someone to own a piece of your operations long-term — let's talk.

🚀 Elevate Your Business with a Solution-Hungry Assistant! 🚀 If you're seeking a dedicated professional to catapult your business to new heights on Upwork, your search ends here! I am a dynamic individual with a proven track record in administrative support and data entry, poised to optimize your operations and amplify your success. 🔍 Work Experiences: Outwit - Settlement Specialist: Adept at handling payment transactions and ensuring seamless cash flow management. Sykes - CSR (Capital One Canada): Expert in assisting customers with credit card inquiries and transactions. Convergys - Fraud Analyst (Citibank US): Skilled in analyzing and investigating suspicious transactions. Quantrics - Technical Support (Bell Canada): Providing top-notch technical assistance to customers. Yasheng Group - Operations Officer: Master of live chat support and efficient transaction processing. Agents Only - CSR (Order Entry): Assisting with orders promptly and accurately. Keywords Studios Manila - Email Support: Handling customer queries for top-tier gaming companies like Kakaogames, Discord and Ubisoft Mobile. LG Home Comfort - Admin Support (HVAC Company) - Responsible for answering calls, scheduling jobs, supporting technicians, managing paperwork, and keeping daily office operations on track. 💼 Skills Snapshot: Proficient in MS Office Suite and Google Suite. Multitasking maestro with a keen eye for detail. Communication wizard, both written and verbal. Quick problem-solver with deadline-driven dedication. Familiarity with communication and project management tools like Slack, Zoom, Jira, and more. 🛠️ What I Can Do for You: Streamline administrative tasks and boost efficiency. Manage calendars and schedules seamlessly. Execute stellar email campaigns and efficient inbox management. Deliver top-notch customer service and nurture client relationships. Proficient in Zendesk, Helpshift, and Microsoft 365 for optimal support. 💡 Tools I Know: Salesforce, Amazon Connect, ServiceTitan, Zendesk, Microsoft Office Applications, Helpshift, Deel, SharePoint, Gmail, Google Calendar, Looker Studio, Live Chat, Cronos, Jira, Wise, When I Work, Facebook, Skype, Zoom, Okta, Discord, Lark, Instagram, WhatsApp, Microsoft Teams. Availability: 20-40hrs weekly

⭐️ Self-Storage, Rentals, Mobile Home Parks & HOA Property Operations Manager with 6+ years of experience 🎯 Specialized in tenant and homeowner management and operational efficiency 💎 Proficient in multi-state property management oversight and revenue optimization 🤑 Achieved significant ROI through delinquency reduction strategies ✅ Managed 100+ property portfolios and tenant accounts 📈 Oversaw $2MM+ in annual property revenue 𝗪𝗵𝘆 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 𝗠𝗲? 𝙋𝙧𝙤𝙥𝙚𝙧𝙩𝙮 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 𝙀𝙭𝙥𝙚𝙧𝙩, I oversee your daily property operations with a focus on property upkeep, security, and operational efficiency. I handle tenant communication, lease administration, billing, payment reconciliation, maintenance coordination, and PMS updates to keep records organized and operations running smoothly. 𝙆𝙣𝙤𝙬𝙡𝙚𝙙𝙜𝙚𝙖𝙗𝙡𝙚 𝙞𝙣 𝙩𝙝𝙚 𝙚𝙫𝙚𝙧-𝙚𝙫𝙤𝙡𝙫𝙞𝙣𝙜 𝙨𝙚𝙡𝙛-𝙨𝙩𝙤𝙧𝙖𝙜𝙚 𝙞𝙣𝙙𝙪𝙨𝙩𝙧𝙮, Experienced in managing the full tenant lifecycle, including move-ins, move-outs, reservations, payment processing, delinquency follow-ups, maintenance coordination, auctions, market analysis, and revenue management. I handle collections, lien processes, tenant support, and account updates while maintaining high occupancy and current accounts. 𝘿𝙚𝙙𝙞𝙘𝙖𝙩𝙚𝙙 𝙩𝙤 𝙩𝙚𝙣𝙖𝙣𝙩 𝙨𝙖𝙩𝙞𝙨𝙛𝙖𝙘𝙩𝙞𝙤𝙣, Happy tenants and homeowners are the key to long-term success. I prioritize clear communication, fast issue resolution, and a sense of community, ensuring your properties are places tenants want to stay. 𝙄'𝙢 𝙖 𝙎𝙤𝙡𝙪𝙩𝙞𝙤𝙣𝙨 𝙉𝙞𝙣𝙟𝙖, Unexpected challenges? No problem. I tackle issues head-on to keep your properties running smoothly and ensure they remain profitable assets. Below are the software I have expertise in: ✅ 𝗣𝗿𝗼𝗽𝗲𝗿𝘁𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲: Cubby, storEDGE, Sitelink, Easy Storage Solutions, Buildium, Appfolio, RentRedi, Yardi & DoorLoop ✅ 𝗩𝗼𝗜𝗣: DialPad, OpenPhone, Ring Central, Google Voice, Vonage, and Amazon Call Control Panel, Spoke ✅ 𝗖𝗥𝗠: Salesforce, Pipedrive, Zendesk, Gorgias & Freshdesk, Sparefoot ✅ 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Asana, Notion, Trello, ClickUp & Connecteam ✅ 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲: Teams, Slack, Zoom, Google Meet, & Skype ✅ 𝗘𝗺𝗮𝗶𝗹 𝗮𝗻𝗱 𝗖𝗮𝗹𝗲𝗻𝗱𝗮𝗿 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Gmail, Outlook, Google Calendar, & Google Drive ✅ 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗢𝗳𝗳𝗶𝗰𝗲 & 𝗚𝗼𝗼𝗴𝗹𝗲 𝗪𝗼𝗿𝗸𝘀𝗽𝗮𝗰𝗲: Docs/Microsoft Word, Sheets/Excel, Slides Powerpoint ✅ 𝗔𝗿𝘁𝗶𝗳𝗶𝗰𝗶𝗮𝗹 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲: ChatGPT, Bard, Jasper.ai & Gemini ✅ 𝗢𝗧𝗛𝗘𝗥 𝗧𝗢𝗢𝗟𝗦: Canva, WordPress, Alibi, & SpiderDoor Ready to go to the next level? Let’s talk about how I can transform your self-storage facilities and rentals into high-performing, income-generating assets. 💬 Message me today!

Growing businesses don't struggle because of bookkeeping—they struggle because finance operations become inefficient as they scale. Manual invoice processing, disconnected systems, delayed reconciliations, inconsistent workflows and poor financial visibility can slow growth and consume valuable time. I help businesses streamline Finance Operations by optimizing Accounts Payable & Receivable (AP/AR), integrating ERP and accounting systems, automating financial workflows, and implementing standardized processes that improve accuracy, strengthen internal controls, and give business owners real-time visibility into their financial operations. Whether you're scaling an eCommerce business, managing multiple properties, or running a growing SaaS company, I build finance systems that are efficient, reliable, and designed to grow with your business. 🚀 𝗛𝗼𝘄 𝗜 𝗛𝗲𝗹𝗽 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 I partner with growing businesses to build finance operations that are efficient, scalable, and built for long-term success. Whether you need day-to-day financial support or a complete finance operations overhaul, I help simplify complex processes, improve visibility, and reduce manual work. ⚙️ 𝗙𝗶𝗻𝗮𝗻𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 & 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁 • Design and optimize end-to-end finance workflows • Improve month-end close processes and financial controls • Develop Standard Operating Procedures (SOPs) • Standardize finance processes across teams and entities • Strengthen internal controls and operational efficiency 💳 𝗔𝗰𝗰𝗼𝘂𝗻𝘁𝘀 𝗣𝗮𝘆𝗮𝗯𝗹𝗲 (𝗔𝗣) • Full-cycle AP management (PO & Non-PO) • Invoice processing, GL coding, and approval workflows • Vendor onboarding and supplier relationship management • Payment scheduling and spend management • Employee reimbursements and expense processing 💰 𝗔𝗰𝗰𝗼𝘂𝗻𝘁𝘀 𝗥𝗲𝗰𝗲𝗶𝘃𝗮𝗯𝗹𝗲 (𝗔𝗥) • Customer invoicing and billing • Collections and AR ageing management • Payment application and cash receipt reconciliation • Revenue tracking and customer account maintenance 🤖 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 & 𝗦𝘆𝘀𝘁𝗲𝗺 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀 • Automate invoice capture and document management • Streamline AP/AR workflows to reduce manual processing • Integrate accounting, banking, and operational platforms • Build automated Google Sheets dashboards and KPI reporting • Improve financial visibility through connected systems 📊 𝗕𝗼𝗼𝗸𝗸𝗲𝗲𝗽𝗶𝗻𝗴 & 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻 • Monthly bookkeeping and financial maintenance • Catch-up and clean-up bookkeeping • Bank, credit card, and vendor reconciliations • Journal entries and month-end support • Financial reporting and administrative support 🏆 𝗦𝗲𝗹𝗲𝗰𝘁𝗲𝗱 𝗙𝗶𝗻𝗮𝗻𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗿𝗼𝗷𝗲𝗰𝘁𝘀 🇩🇪 𝗚𝗲𝗿𝗺𝗮𝗻 𝗲𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 | 𝗙𝗶𝗻𝗮𝗻𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 & 𝗗𝗔𝗧𝗘𝗩 𝗨𝗻𝘁𝗲𝗿𝗻𝗲𝗵𝗺𝗲𝗻 𝗢𝗻𝗹𝗶𝗻𝗲 Supported a German eCommerce business in modernizing its finance operations by implementing email-based invoice processing with DATEV Unternehmen Online (DUO). Streamlined preparatory bookkeeping, standardized Accounts Payable documentation, improved collaboration with the external tax advisor (Steuerberater), and enhanced the accuracy and efficiency of financial document management. 🏡 𝗦𝗵𝗼𝗿𝘁-𝗧𝗲𝗿𝗺 𝗥𝗲𝗻𝘁𝗮𝗹 | 𝗙𝗶𝗻𝗮𝗻𝗰𝗲 𝗦𝘆𝘀𝘁𝗲𝗺𝘀 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 & 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 Designed and implemented a connected finance ecosystem by integrating QuickBooks Online, Ramp, Clearing, Guesty, Breezeway, Vrbo, Booking,com, Chase Bank, and a centralized accounting inbox. Developed finance SOPs, automated invoice and receipt management, streamlined reconciliation workflows, and improved operational efficiency through connected financial systems. ⚙️ 𝗙𝗶𝗻𝗮𝗻𝗰𝗲 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 Supported growing businesses by optimizing Accounts Payable and Accounts Receivable operations, automating financial reporting with Google Sheets dashboards, improving reconciliation processes, and implementing standardized workflows that increased financial visibility while reducing manual effort. 🛠️ 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 & 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 𝗘𝗥𝗣 & 𝗔𝗰𝗰𝗼𝘂𝗻𝘁𝗶𝗻𝗴: NetSuite, QuickBooks Online, Xero, DATEV Unternehmen Online (DUO), R365 𝗙𝗶𝗻𝗮𝗻𝗰𝗲 & 𝗦𝗽𝗲𝗻𝗱 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Ramp, Bill,com, Tipalti, Stampli, Concur, Clearing, Wise, Quickpaid, Wire, ACH 𝗣𝗿𝗼𝗽𝗲𝗿𝘁𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Guesty, Breezeway, Buildium, AppFolio, TurboTenant, Apartments,com, 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝘃𝗶𝘁𝘆 & 𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴: Google Workspace, Google Sheets, Microsoft Excel 💬 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗧𝗼𝗼𝗹𝘀: Google Chat, Slack, CRM tools If you're looking for a Finance Operations specialist who can optimize workflows, automate financial processes, and build scalable finance systems—not just maintain the books—I'd be delighted to discuss how I can support your business.

I can do Xactimate/Symbility Estimates, Claims Management and Contents Inventories. I can write detailed Xactimate Estimates for higher buy rates and profits. I can do Claims Management for you and send in Supplement requests and follow up with adjusters until ACV, RCV checks are sent out.

Hello! I’m a Top Rated Plus Xactimate Estimator with a proven track record of delivering accurate, timely, and budget-conscious estimates. My primary goal is to support restoration and construction professionals by providing realistic and reliable estimates that align with project goals and insurance requirements. I’m committed to high-quality, detail-oriented work and maintaining strong communication with my clients to ensure every project moves forward smoothly and efficiently. ✅ Software & Tools I Use: Xactimate Symbility Matterport Docusketch Roofr EagleView JobNimbus Salesforce DASH Encircle CompanyCam XactAnalysis Whether you're a contractor, adjuster, or restoration firm, I’m here to help streamline your estimating process and make sure your documentation is clean, compliant, and claim-ready.