Hire the Best Infragistics Specialists

100% Positive Feedback!! With over 5 years of experience in the IT field, I specialize in a wide range of technical and leadership skills: Core Competencies: Leadership & Support: • Team Leadership • Technical Support Engineering Documentation & Knowledge Sharing: • Writing Technical Documentation • Creating Knowledge Base Articles (IT Glue, Passportal, Wiki, ClickUp, etc.) Email & System Management: • Email Setup (Office365, Google Workspace, Squarespace, Bluehost, etc.) • Email Migrations • System Administration (Windows 10 to 11 Pro) • Server Administration (Windows 2008 R2 to Windows Server 2025) Network & Security: • Network Administration • Advanced Cyber Security (Todyl, Threatlocker, Microsoft Defender XDR, SentinelOne, BitDefender, etc.) Cloud & Remote Assistance: • Cloud: Azure AD • Remote Desktop Assistance (WebEx, GoTo Assist, Zoho Assistant, TeamViewer, AnyDesk, Screen Connect, Splashtop, etc.) Software & RMM Tools: • MS Office (all versions) + M(O)365 Administration • RMMs: N-ABLE, Ninja RMM, Syncro, ScreenConnect, Splashtop, Kaseya, Atera Personal Attributes: I am a quick learner with a strong ability to transfer knowledge. Known for being flexible, inventive, and innovative, I am analytical, dedicated, and dependable. I thrive under pressure and excel in both independent and collaborative environments. I am committed to continuous learning and improvement, both personally and professionally.

I help companies design, build, and maintain intranet platforms, knowledge bases, and internal documentation systems that are stable, secure, scalable, and easy to use. With 10+ years of hands-on experience in enterprise knowledge management, including 7.5 years as a software engineer at the company behind XWiki, I’ve worked deep inside the architecture of large documentation platforms (how they are built, secured, extended, and maintained long-term). Today, as an Independent Intranet & Knowledge Base Architect, I work with organizations that need: - A modern internal documentation platform - A replacement for Confluence, MediaWiki, or SharePoint - A scalable company intranet - Secure knowledge sharing for distributed teams - Long-term platform stability and predictable maintenance What I Deliver - Intranet & Knowledge Base Architecture: the right structure from day one - Platform Setup & Upgrades: stable installs, smooth upgrades, minimal downtime - Custom Development & Integrations: SSO, APIs, workflows, automation - Migrations: from Confluence, SharePoint, MediaWiki, or legacy systems - Long-Term Support & Maintenance: monitoring, troubleshooting, performance tuning I primarily implement projects using XWiki, a powerful open-source platform that offers full customization and avoids vendor lock-in. That said, my focus is always on your business needs first, not on pushing a specific tool. If you're planning a new intranet, improving documentation workflows, or migrating away from your current platform, I’d be glad to discuss your use case and recommend the right technical approach.

I am an IT Support Specialist and Cloud Systems Administrator specializing in Infrastructure Operations. I bridge the gap between traditional hardware and modern cloud environments, ensuring your tech stack runs seamlessly without downtime. From managing virtual servers to configuring enterprise workspaces and troubleshooting hardware bottlenecks, I handle your IT operations so you can focus on scaling. 🛠️ Direct Services & Expertise Cloud & Infrastructure: Provisioning Virtual Machines (VMs), firewalls, Linux Server Administration (CLI maintenance), and Web/App Deployment. Workspace & Identity: Full tenant setup and migrations for Microsoft 365 and Google Workspace, including user provisioning and access control. Domain & DNS Management: Expert configuration via Cloudflare, nameserver routing, and vital email authentication (SPF, DKIM, DMARC) for flawless deliverability. Desktop & Peripheral Support: Advanced hardware troubleshooting, network connectivity, and driver configuration for specialized/large-format enterprise printing. 🌟 Why Work With Me? Full-Stack IT Support: I provide end-to-end technical coverage—from high-level cloud architecture and workspace administration to hands-on desktop software configuration and hardware troubleshooting. Clear Communication: I deliver fast, reliable updates, translating complex technical infrastructure and hardware issues into clear, actionable terms for non-technical clients and executive teams. 🎯 Client Focus I act as your complete, on-demand IT department for growing businesses and digital agencies. Let's optimize your technology and operations today. Click "Invite to Job" to get started!

IT Support and Customer Support Specialist with experience supporting end users, business clients, and customers across MSP, Microsoft 365, SaaS, e-commerce, POS, and remote business environments. I provide support through phone, email, live chat, Slack, ticketing systems, and remote-access sessions. I troubleshoot technical issues, manage support queues, support onboarding and offboarding, document work clearly, and maintain ownership through resolution or appropriate escalation. My technical experience includes Microsoft 365, Exchange Online, Outlook, Teams, SharePoint, OneDrive, Entra ID, MFA, Active Directory, Windows, Windows Server, user accounts and permissions, endpoint support, printers, VoIP, DNS, DHCP, VPN, networking, RMM tools, EDR, backups, and Tier 1–2 end-user support. I also contribute to IT projects involving Microsoft 365 administration, endpoint security, application approvals, monitoring policies, user migrations, documentation improvements, SOPs, knowledge base articles, and user training. I have worked with ConnectWise, Autotask, HaloPSA, NinjaOne, N-able, Datto RMM, IT Glue, Hudu, ITBoost, Scribe, AutoElevate, TeamViewer, AnyDesk, ThreatLocker, Huntress, Proofpoint, Mimecast, Zendesk, Freshdesk, Gorgias, HubSpot, Jira, Slack, 3CX, and RingCentral. My customer-support experience includes SaaS onboarding, account assistance, product guidance, e-commerce orders, delivery issues, returns, refunds, exchanges, and customer follow-up through phone, email, and chat. I am looking to join a remote team on a long-term, part-time, or full-time basis. I am comfortable working across different time zones and have a quiet workspace with reliable fibre internet offering 250 Mbps download and 200 Mbps upload speeds. I am dependable, detail-oriented, calm under pressure, and focused on clear communication, accurate documentation, ownership, and follow-through.

SC-300 Certified | OKTA Certified | AWS Certified | CISSP | 10+ Years IAM Experience Microsoft Entra ID Expert | Conditional Access, PIM & Identity Governance I help organizations secure access, stop identity-based attacks, and implement Zero Trust in Microsoft 365 environments. 🚀 What I Can Help You With 🔹 Microsoft Entra ID (Azure AD) Tenant design & security hardening Conditional Access & Zero Trust implementation Privileged Identity Management (PIM) Identity Governance (Access Reviews, Access Packages, Entitlement Management) Role-Based Access Control (RBAC) Cross-tenant collaboration (B2B / B2B Direct Connect) Hybrid identity (Entra Connect, Pass-through Auth, Federation) 🔹 Security & Compliance MFA & passwordless authentication strategy Identity risk & sign-in risk remediation Security architecture aligned with Zero Trust Least privilege access model design Identity lifecycle management Governance controls for SOC2 / ISO 27001 readiness 🔹 Enterprise Integrations SSO (SAML / OIDC) integrations Okta ↔ Entra migration & coexistence Application consent & enterprise app security Automation using Microsoft Graph & PowerShell 🛡 Why Work With Me? ✅ SC-300 Certified (Deep Entra ID expertise) ✅ CISSP Certified (Security-first mindset) ✅ 10+ years real-world IAM implementation experience ✅ Strong understanding of governance & compliance frameworks ✅ Business-oriented approach ✅ Clear communication & structured delivery

Telecom and OSP drafting specialist with 4+ years of experience supporting underground and aerial fiber permitting projects. I specialize in: ✔ Underground and Aerial Permit Drafting ✔ IKEgps pole annotations ✔ MREs ✔ Plan & Profile Sheets ✔ Existing utility drafting ✔ Redlines & Revisions ✔ Traffic Control Plan ✔ Directional Bore Typicals ✔ Quality Control ✔ GIS, KMZ, and Aerial Imagery Drafting ✔ Autocad and Map3d workflows Whether you need support for production drafting, revisions, or ongoing permitting workflows, I’m ready to integrate with your team and help deliver quality results consistently.