Hire the Best Sigma Software Solutions OmniCare Specialists
West Palm Beach, Florida
🚀 SENIOR FULL-STACK AUTOMATION ENGINEER — AI · CRM/ERP · DevOps I build production AI agents, automation workflows, and end-to-end integrations as ONE technical partner — instead of clients juggling 3-4 specialists who blame each other when systems break. Trusted across 20+ verticals since 2019. 📊 TRACK RECORD (6+ years on Upwork) ✅ $1M+ earnings · 462 projects ($2K → $500K range) · 16,635 hours logged ✅ 100% Job Success Score · Top Rated Plus ✅ 5,000+ workflows deployed · $5M+ saved · 100K+ hours of manual work eliminated ✅ AI agents in production handling 10,000+ calls/month ✅ Certified partners: Monday, Make, Vapi, Retell AI, Palantir Foundry ✅ Supported by Retailbox team (15K+ combined hours) for surge capacity ✅ Average response under 4 hours · US East Coast (West Palm Beach, FL) ✅ Available 10-30 hrs/week or full-time burst engagements 🏆 RECENT WINS (anonymized) • AI Copilot for $500M+ investment portal — Salesforce + SharePoint + RAG, 4-month build • Multi-tenant AI SaaS for elder care lead intelligence — scraping + AI scoring + dashboard • Healthcare wound care platform — HIPAA-compliant, mobile + EMR + AI transcription • Estate Planning AI Copilot — Claude + custom legal workflows for law firm • B2B Outbound System — Apollo + Clay + Smartlead + AI personalization, 1,000+ leads/week • ERP transformation — QuickBooks → Tryton migration, custom Python pipeline • AI Acquisition Engine — Multi-source enrichment + LLM scoring for B2B sales team 🌐 INDUSTRIES Home Services & Trades (HVAC · Plumbing · Electrical · Roofing · Solar · Pool · Painting) · Healthcare & Medical (Clinics · Pharmacy · Health Insurance · EMR · HIPAA) · Financial Services (Mortgage · Insurance · Investment · Crypto · Payments) · Manufacturing (Cabinet · Furniture · Steel · Civil Engineering) · Real Estate & Property · Marketing & Sales Agencies (GHL · HubSpot) · Construction & Contractors · Legal & Compliance · Retail & E-commerce (Shopify · Amazon · WooCommerce) · SaaS & Tech Startups · Telecom · Trucking · and more. 🤖 WHAT I DELIVER AI Engineering • Custom AI agents (Claude, GPT, Gemini) with tool calling • MCP server development for enterprise systems • RAG with vector databases (Pinecone, Weaviate, Qdrant, pgvector) • LangChain, LangGraph, CrewAI orchestration • I use Claude Code, Cursor, Codex daily — ship 5× faster Workflow Automation • n8n, Zapier, Make, Windmill, Power Automate • Custom Python/Node replacing fragile no-code chains • ETL pipelines (CRM ↔ data warehouse, AI training data, ERP migrations) • Event-driven systems, drip campaigns, scheduled reports CRM/ERP Integration & Architecture • HubSpot, Salesforce, Zoho, Monday, Pipedrive, Dynamics 365, GHL, Close CRM • NetSuite, Odoo, QuickBooks, Xero, Stripe • Field service — ServiceTitan, Jobber, Housecall Pro • Healthcare — eClinicalWorks, FHIR, HL7 • Multi-system architectures (5+ platforms unified) Full-Stack Development • React, Next.js, Node.js, Python, FastAPI, Django • Mobile — React Native, native iOS/Android • AI dashboards, admin panels, internal tools • PostgreSQL, MongoDB, Redis DevOps & Cloud • AWS, GCP, Azure · Docker, Kubernetes, CI/CD • Production monitoring, observability, security • HIPAA / SOC2 / PCI-aware integrations Voice AI — Vapi, Retell AI, Bland AI, Twilio (when use case fits) 🎯 COMMON ASKS • Claude/GPT integration into your app or CRM • AI SDR that books meetings (Apollo + Clay + Smartlead + Claude) • RAG chatbot trained on your company data • CRM automation with AI lead scoring (HubSpot/SF/Zoho/GHL) • Field service workflow (ServiceTitan/Jobber + AI) • Internal AI dashboard for ops team (Retool/custom) • Migrate Zapier/Make spaghetti to maintainable code • AI-powered mobile MVP (React Native + Claude) • Voice AI receptionist (Vapi or Retell + CRM sync) • ETL pipeline (QuickBooks/NetSuite ↔ data warehouse) • Custom MCP server for your team's Claude 🎯 IDEAL FIT I serve all sizes: • SMB ($1K-$10K) — small but specific automation that pays back fast • Mid-market ($10K-$100K) — multi-month engagements, multi-system builds • Enterprise ($100K-$500K+) — strategic platform builds, AI-native systems Engagement models: • $2K-$15K fixed scope (1-6 weeks) • $50K+ for AI/full-stack platform builds • $95-125/hr fractional (10-30 hrs/week, weekly Slack sprints) • Long-term Tech Support retainers 💼 HOW I WORK Week 1 — discovery + architecture · Week 2-N — weekly build sprints with daily Slack · Final week — production deploy with docs, tests, handoff. You own the code (zero agency lock-in). Available for ongoing maintenance OR clean handoff to your in-house team. 💬 NEXT STEP Send a 2-3 sentence brief: what you're building, your current stack, and the specific problem you want solved. Loom walkthroughs, existing repos, and architecture diagrams welcome.
- Python
- Artificial Intelligence
- AI Agent Development
- API Integration
- API
- Machine Learning
- AI Development
- AI Model Integration
- Amazon Web Services
- Automation
- n8n
- Claude
- HubSpot
- Salesforce CRM
- Zoho CRM
- Zapier
- CRM Software
- DevOps
- ETL Pipeline
- Mobile App Development
West Windsor Township, New Jersey
Technical Business Analyst, Product Manager & Project Management Consultant with 16+ years of experience delivering data-driven digital solutions in 4 core industries: 🔹Banking 🔹Fintech 🔹Insurance 🔹Human Resources My tenure with Tier-1 organizations like JP Morgan Chase ( 7 Years) , Capgemini (4 Years ) , and Aon Hewitt (2 Years) has endowed me with: 🔹Deep domain expertise 🔹A proven track record of driving results in high-stakes enterprise environments I specialize in: 🔹Evaluating systems, processes, and user experiences 🔹Bridging the gap between business stakeholders and technology teams 🔹Translating ambiguous business problems into clear, structured requirements, process designs, and actionable delivery plans Whether you need: 🔹 A Business Requirements Documentation (BRD) crafted from scratch 🔹 Functional Requirements Documents (FRD) 🔹 User Stories & Acceptance Criteria 🔹 Agile/Scrum Documentation 🔹 An Agile team led through a complex sprint cycle 🔹 A system implementation managed end-to-end 🔹 UAT Planning & Support 🔹 Process Flow Diagrams 🔹 Gap Analysis 🔹 Data Mapping & Workflow Documentation 🔹 Stakeholder Communication 🔹 Project Coordination & Delivery Support I bring structured thinking, strong communication, and enterprise-level execution to every engagement. 𝗞𝗘𝗬 𝗘𝗫𝗣𝗘𝗥𝗧𝗜𝗦𝗘 📌 Business Analysis Requirement Gathering • Functional Analysis • Documentation • Technical Writing • Workflow Analysis • Process Improvement • UAT • Functional Testing • Production Support • Business Process Design • SOPs • Roadmap Delivery 📌 Agile & Project Management Sprint Planning • User Stories • Backlog Management • Stakeholder Management • Risk Assessment • Status Reporting • Vendor Coordination 📌 Domain Expertise Banking • Credit Cards • Fintech • Insurance • HR Systems • Clinical Research • Data Management 📌 Data & Technical Skills SQL • SAS • Informatica • Teradata • ETL • Data Mapping • Data Quality • Reporting 📌 Tools & Platforms Jira • Confluence • MS Excel • MS Project • SharePoint • Tableau • Power BI • Salesforce CRM • ERP Oracle HCM, SAP HR 📌 Methodologies Agile • Scrum • Waterfall • SAFe ✅ Why clients work with me: ✔ I offer a unique combination of Business Analyst, Project Manager, Product Manager, Client Engagement Manager, Client Interview, Operation Consultant, Operation Manager, Business Manager, Technical Business Analyst, Operation Team Member, Business Development Manager and communication leadership roles which are typically handled by separate resources. ✔I serve as a central coordination partner across clients, stakeholders, and delivery teams — simplifying collaboration and improving execution efficiency across projects. ✔ Clear and structured documentation ✔ Strong business-to-technology communication ✔ Enterprise project experience ✔ Reliable stakeholder management ✔ Fast learning and problem-solving ability ✔ Detail-oriented delivery approach In addition to delivery roles, I have participated in hiring panels, helping organizations evaluate candidates and align talent with business and team needs. Clients consistently value my ability to clarify complex requirements, bridge business and technology teams, and drive projects towards successful outcomes, as reflected in my portfolio items Let’s discuss how I can help streamline your requirements and bring delivery excellence to your next project. Thank you!
- Business Analysis
- Stakeholder Management
- Agile Project Management
- Dev & IT Project Management
- Digital Project Management
- IT Project Management
- Customer Experience Management Software
- Product Backlog
- Requirements Specification
- Product Requirements Document
- Requirement Management
- Requirement Analysis
- Enterprise Architecture
- Business Process Management
- Agile Software Development
- AI Product Management
- Jira
- Software Design
- Qualitative Research
- Software Consultation
Skopje, North Macedonia
Is your Zendesk set up properly - or just set up? Most support teams are using 20% of what Zendesk can do. I help companies unlock the rest. I've spent 4+ years as the sole Zendesk owner for Proton one of Europe's fastest-growing privacy tech companies managing a full CS operation for 100+ agents across 8 product lines. I built it from scratch and kept it running at scale for handling 2K tickets monthly and rasing Here's what I can do for you: Full Zendesk setup from zero - channels, routing, SLAs, automations, macros, ticket fields ✅ AI chatbot configuration complex multi-turn dialogues, Zendesk AutoAssist copilot ✅ Integrations REST API, webhooks, Slack, Freshdesk, Calendly and more ✅ Knowledge base structure self-service that actually deflects tickets ✅ KPI dashboards and reporting data your team can act on ✅ Ongoing admin and optimisation retainer or one-off I work fast, document everything, and hand over solutions your team can actually maintain. Based in North Macedonia (CET timezone). Available now. Let's talk about what you need. Rate: Change to $40/hour
- Technical Project Management
- Zendesk API
- Zendesk
- API Integration
- Jira
- Analytics Dashboard
- Excel Formula
- Pivotal Software Pivotal Tracker
- Power Query
- Microsoft Excel
- Excel Macros
- Data Cleaning
- Data Entry
- Data Analysis
- Freshdesk
- AI Chatbot
- Claude
Darmstadt, Germany
You know your business. I know how to make AI work for it. I am an AI Consultant and Automation Enabler bridging the gap between complex technology and practical business needs. My focus is on HR departments and SMBs that want to stop talking about AI and start seeing actual ROI from it. I am an "AI Enabler." I don't just build automations and hand them over. I make sure your team actually understands them, adopts them, and uses them to eliminate bottlenecks. WHAT I DO: Custom AI Agents & Automation: I build workflows integrated with OpenAI, Claude, and Gemini that can reduce your manual workload by 90% and cut your costs at the same time. HR Technology & Process Optimization: I bring 10+ years of enterprise experience in HR tech, talent acquisition, and digital transformation, including managing global TA platforms across 40+ countries. AI Training & Workshops: I make AI tangible for non-technical teams. From C-suite strategy down to everyday prompt engineering, I train teams on how to actually use AI without the overwhelming jargon. End-to-End Execution: I don't just consult - I build. I am the founder of Lube AI and recently built and launched Certyme, a fully automated, multi-model AI SaaS platform from scratch. MY APPROACH: "You talk business, I do the job." I skip the buzzword bingo and focus on what matters: saving you time, cutting costs, and making your daily operations smoother. Whether you need a high-level AI strategy, a custom n8n workflow, or hands-on team training, I can deliver it. Native in German, fluent in English (Cambridge Business English Certificate), and fully equipped to handle global, cross-timezone projects. Let’s figure out where AI can make the biggest impact in your business today.
- Project Management
- Change Management
- Digital Strategy
- Process Optimization
- Process Development
- Implementation
- HR & Recruiting Software
- Data Analysis
- Leadership Development
- Business Analysis
- Strategic Planning
- Coaching
- Web Design
- SAP
- Stakeholder Management
Lahore, Pakistan
I have 9 years of experience as an ERP consultant, specializing in SAP B1, Dynamics 365 Business Central, Odoo, and Sage 300. 1. SAP Business One it's implementation, Customization, and Integration with any third-party system. 2. Dynamics 365 Business Central, it's implementation, Customization and Integration with any third-party system. 3. Odoo, its implementation, Customization, and Integration with any third-party system. 4. I've also worked on mobile applications, both on cross-platform Mobile applications by using React Native and Native IOS Mobile applications by using Swift Areas of expertise: My SAP Business One Expertise Includes: • SAP Business One ERP Integration (EDI with all of these eBay, POS, WMS, iOS, Microsoft Dynamics CRM, Microsoft Dynamics Business Central /NAV, MS Office, SharePoint, Magento, Shopify, Big Commerce, Salesforce, Seller Cloud, UPS, FedEx, Task Centre, HubSpot, 3PL). • Writing stored procedures, Data Validations, views, and T-SQL queries in SAP Business One (SAP B1), Microsoft Dynamics Business Central /NAV • SAP Crystal Reports (v8.5, v2008, v2011, v2013) • Microsoft Power BI (advanced level) with Microsoft Dynamics Business Central /NAV, SAP, and NetSuite • Databases: SQL Server (v2008R2, v2012, v2014, v2017) and SAP B1 Hana DB • Customized add-ons (SAP B1 SDK, Microsoft Dynamics Business Central /NAV, DI API, UI API, Server DI, B1 integration framework(B1if), C#, VB.NET, RESTful API, Integration through Service layer API) • Data Migration from legacy systems ( Microsoft Dynamics Business Central /NAV, NetSuite, and Other) to SAP Business One (SAP B1) , SAP ByDesign ( ByD), using Data Transfer Workbench(DTW), Copy Express, and other tools and Solution Packages. • Data Migration from legacy systems to S4 Hana, using LSMW, Copy Express, and other tools and Solution Packages • Customization of print layouts using the Print Layout Designer(PLD) and Crystal Reports. • Dashboarding and Report Tools like Crystal Reports, Pervasive Analytics, SSRS, Tableau, Power BI, Xcelsius, DOMO, QlikView, Boyum Dashboards, and SAP Fiori. • Boyum B1 Usability Package (B1UP) and Core suite good knowledge • SAP Business One and Microsoft Dynamics Business Central /NAV, ECC functional, implementation, and development. Proficiency in JavaScript, Shopify, NetSuite SCA, and NetSuite Implementation. Customization, administration, and training in NetSuite, including Suite Scripting 1.0 & 2.0 (Restlet, Client Script, User Event Script). Microsoft Dynamics 365 Business Central Expertise | Microsoft MVP | SharePoint Online | Dynamics 365| Power Apps | Power Automate | Power BI || Chatbot || Gen AI || LLM ⦁ I specialize in Microsoft 365, including SharePoint Online, Azure, Power Apps, Power Automate, Power BI, Microsoft Teams, and OneDrive. ⦁ I design intranets, extranets, and collaboration solutions using SharePoint and employ a diverse tech stack that includes SharePoint 2013/2016/2019/Online, SPFx, Angular, C#, .NET Core, JavaScript, TypeScript, and more. ⦁ My focus is on optimizing operations, automating processes, and enhancing reporting. I leverage the Power Platform for no-code solutions, custom development, and cloud migrations. ⦁ My expertise includes: - Dynamics 365 (Business Central, Sales, Finance and Operations, Finance, Supply Chain Management, AX 2012, GP, CRM). - Custom Development, Data Migrations, Automations, Custom Integrations. - MS SQL Server, .NET Framework, C#, JavaScript. - Business Analysis, Consulting, Project Management. - Microsoft Fabric, Azure AD, SharePoint, Power BI, Data Integrations. - Business Central, Finance, Human Resources, Power Apps, Power Automate, Power Pages. - Integration between the website and Microsoft Dynamics 365 Business Central using API. - Experience for upgrading from NAV2013, NAV2016 to the latest version of Business Central. - Experience in NAV 2009, 2013, 2015, 2016, 2017, 2018 & Business Central. - Experience with C/AL and AL languages. - Coding and debugging to fix the errors, add new/modify existing features and functions for pages, tables, code units, reports, and queries. - Customization and maintenance for modules: Sales, Purchase, Inventory, Warehouse. My Odoo ERP Skills: Odoo ERP Consultant & Developer specializing in Odoo implementation, customization, integration, migration, and support. Experienced with CRM, Sales, Accounting, Inventory, MRP, HR, POS, and E-commerce. Skilled in Python, PostgreSQL, REST APIs, workflow automation, reporting, and business process optimization. Technical Skills: -Languages & Frameworks: .NET, ASP.NET, Python, Swift, CocoaPods, Storyboards, Xib, SnapKit -APIs & Services: RESTful APIs, Stripe, Google Maps, OpenAI/ ChatSonic, MultiPeer Connectivity, Social Logins, OneSignal -Databases: Firestore, Hana, Core Data, Keychain, File Manager Let's connect to discuss your specific requirements in detail and review my roadmap tailored to your needs.
- C#
- API Integration
- SAP BusinessOne
- Sage 300
- ERP Software
- Solution Architecture
- C++
- Microsoft Dynamics ERP
- .NET Framework
- Microsoft Dynamics 365
- Microsoft Power BI
- Microsoft Power Automate
- n8n
- Integration Framework
- RESTful API
Tirana, Albania
I help companies avoid failed ERP implementations by turning messy requirements into clear GAP analysis, implementation plans, UAT structures, go-live control, and delivery management. If your Odoo or ERP project has unclear workflows, weak documentation, scope confusion, missing ownership, or no proper delivery plan, I can help you bring structure before the project goes off track. I am a certified Business Analyst and experienced Project Manager with 3+ years of hands-on experience across ERP implementation support, business process analysis, project delivery, documentation, stakeholder communication, and operational improvement. As a Team Lead / Delivery Lead on Odoo implementation projects, coordinating requirements, GAP analysis, implementation planning, sprint delivery, client communication, issue tracking, change requests, UAT, go-live preparation, and hypercare support. What I can help you with: ✅ ERP / Odoo GAP Analysis — current state, future state, process gaps, system gaps, risks, recommendations ✅ Implementation Plans — phases, sprints, timelines, workstreams, milestones, owners, sign-offs ✅ Project Management — task tracking, delivery control, stakeholder updates, meeting notes, status reporting ✅ Business Analysis — requirements gathering, SRS, BRD, functional specifications, user stories ✅ UAT Planning — test cases, validation checklists, issue logs, sign-off documents ✅ Go-Live & Hypercare — readiness checklists, issue trackers, change request logs, support structure ✅ Process Mapping — BPMN, UML, current-state and future-state workflows ✅ SOPs & User Guides — operational documentation, process guides, training materials ✅ Business-to-Tech Translation — turning business needs into clear tasks for consultants and developers Odoo / ERP areas I can support: CRM, Sales, Inventory, Purchase, Accounting, Warehouse, Manufacturing, Reporting, Data Migration, Integrations, UAT, Go-Live, and Hypercare. Real experience and results: 📉 Reduced task processing time by 40% through workflow automation for a real estate operations firm ⚙️ Supported and coordinated Odoo implementation work across CRM, Sales, Inventory, Purchase, Accounting, Manufacturing, Warehouse, Reporting, and integrations 📋 Created GAP analysis reports, implementation plans, sprint plans, UAT structures, issue trackers, change request logs, and sign-off documents for live ERP projects 🧩 Managed communication between clients, functional consultants, developers, and internal stakeholders 🏆 1st place winner — B4Students Business Challenge for digital adoption and retention strategy 📑 Delivered audit-ready compliance documentation for regulated auction environments I work best with businesses that need someone who can understand the real process, identify the gaps, structure the project, control delivery, and keep business and technical teams aligned. Whether you need a full ERP GAP analysis, an Odoo implementation plan, SRS, SOPs, process maps, UAT support, a go-live checklist, or someone to manage delivery between business and technical teams, I can help you get it done clearly and professionally. I keep communication simple, structured, and reliable. Let’s discuss your project.
- Business Analysis
- Needs Assessment
- Business Intelligence
- Flowchart
- Class Diagram
- Requirement Analysis
- Software Documentation
- Business Plan
- Business Proposal
- User Acceptance Testing
- Request for Proposal
- Odoo Administration
- Web Development
- Website
- Website Builder
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