Hire the Best XM Software Solutions Telos Specialists

I am a certified developer with experience in building contact center IVR's for small and large sized businesses. If you're trying to win work, list your services or call flows that you want for you to expand or improved your line of business - I can help! *I'm experienced in Studio Building basically on Java language. *I'm experienced and certified in building RingCentral UCaaS and CCaaS IVRs and Call Flow logics. *I can also do digital assistant for your needs. *Helpdesk and Support for Technical Tickets related to platforms issue. *Can fully managed the Unified Comms and Contact Center platform all at once. *I'm fully project manage your brief from start to finish. *Regular communication is a must, so let's keep in touch!

I specialize in VoIP solutions with a focus on RingCentral (EX & CX) and Zoom (Phone & CC) project implementation and ongoing support. As a subject matter expert in the field, I work with businesses of all sizes to streamline communication systems, resolve complex technical challenges, and deliver seamless transitions to cloud-based telephony. Here's what you can expect when working with me: Deep Roots in VoIP: I'm not just certified; I'm passionate about what I do. With experience in RingCentral, Avaya, Zoom and Vonage, I'm well-versed in the intricacies of these platforms both in its UCaaS and CCaaS versions. Your Time Matters: I understand that every second counts in your business. That's why you can rely on me for prompt responses and effective solutions. Who I Serve: From small startups to large enterprises, I've had the privilege of assisting businesses of all sizes. My expertise spans various industries, including law firms, universities, fitness, and finance, to name a few. Here is a list of the most common tasks I perform within a VoIP platform: Call queues / Auto Attendant - IVR Call Forwarding / Call Routing Voicemail Setup / Custom Answering Rules Porting / User setup / Limited extensions SMS Automation** (10DLC) Multi Site Call logging expert / Audit trail Announcement / Audio greetings - Voice over Desk Phone Provisioning I'm here, ready to be your partner in enhancing your communication systems. Reach out to me here on Upwork and let's start a conversation, looking forward to understanding your unique needs and finding the perfect solution for you!

Helped businesses deploy Microsoft Teams Phone, Genesys Cloud CX, SIP Trunks, and AudioCodes SBC solutions, reducing telephony issues and improving call reliability for contact centers and enterprise environments. Specialized in Microsoft Teams Phone, Genesys Cloud CX, SIP Trunking, and AudioCodes SBC with experience delivering cloud voice and contact center solutions for SMB and enterprise customers. 🔹 Microsoft Teams & Voice Solutions ✔️ Microsoft Teams Direct Routing ✔️ Operator Connect & Calling Plans ✔️ Auto Attendants & Call Queues ✔️ PSTN Integration & SBC Configuration ✔️ Multi-provider SIP failover routing 🔹 VoIP & Contact Center Expertise ✔️ SIP, E1, PRI integrations ✔️ AudioCodes SBC configuration & troubleshooting ✔️ Genesys Cloud CX (BYOCC, SIP Trunks, Routing) ✔️ Call recording & voice security ✔️ VoIP troubleshooting (RTP, TLS, SRTP, QoS) 🔹 Cloud & Infrastructure ✔️ AWS & Azure deployments ✔️ Hybrid cloud architecture ✔️ VPNs, Firewalls, Load Balancers ✔️ DNS, SPF, DKIM, DMARC & Email deliverability ✔️ High-availability & secure network design

I help businesses build reliable, scalable communication systems and web applications by combining deep expertise in VoIP (3CX & Yeastar) with full-stack development and API integrations. With 6+ years of experience in 3CX, hands-on expertise in Yeastar Cloud PBX, and 3+ years in full-stack development, I specialize in delivering end-to-end solutions — from telephony infrastructure to CRM integrations and custom dashboards. 🔥 What I Can Do For You ☎️ VoIP & PBX Solutions (3CX + Yeastar) 3CX setup, configuration & troubleshooting (V18/V20) Yeastar Cloud PBX deployment & management SIP Trunk integration (Twilio, Telnyx, Flowroute, etc.) IVR, Call Queues, Ring Groups, Call Routing Predictive / Progressive Dialer setup Call recording, reporting & analytics Multi-tenant PBX architecture DID management & call flow optimization 💻 Full Stack Development Backend: PHP, Node.js, Golang Frontend: JavaScript, HTML, CSS, Bootstrap, Tailwind Database: MySQL, PostgreSQL Build scalable CRM systems & dashboards WebRTC / SIP dialer development Real-time systems & automation workflows 🔗 API Development & Integrations (Swagger/OpenAPI) REST API design & development Swagger/OpenAPI documentation CRM integrations (Zoho, Salesforce, Monday, etc.) Webhooks, automation, and data sync systems 🌐 WordPress Development Custom theme & plugin development Website optimization & speed improvements API integrations with WordPress Business websites & landing pages 💡 Why Clients Choose Me ✔ 6+ years in VoIP & telephony systems ✔ Strong backend + infrastructure understanding ✔ Fast troubleshooting & problem-solving ✔ Clean, scalable, production-ready solutions ✔ Excellent communication & long-term support 📌 Recent Work Highlights Built multi-company 3CX dialer system with CRM integration Deployed Yeastar Cloud PBX for international clients Developed VoIP analytics dashboards & call tracking systems Integrated Twilio / Telnyx with custom applications Created API-driven automation workflows using webhooks 🎯 Let’s Work Together If you need help with: Setting up or fixing your 3CX / Yeastar PBX Building a custom dialer or VoIP system Integrating APIs or CRM systems Developing a scalable web application 👉 Send me a message — I’ll provide a clear solution quickly.

✌✌Top Rated Professional + 100% Job Success Ratio✌✌ If 15 years as a lead developer turned solution architect sounds amazing, I am still learning while keeping a keen watch on technological advances. From SAAS-based business automation (ERP, CRM, industry-specific applications) to building a portfolio in niche domains like: 👉👉Healthcare and Logistics, Aviation, and AI, I have worked as a freelancer, team lead, and technical advisor as and when required. **Though I love developing applications from scratch, I have an ample amount of work that includes** ✔ Working in collaboration with remote teams, offsite and onsite (Global Clients, Australian/US clients) ✔Migration of legacy applications as per Object Oriented Design, intuitive Single Page Application (SPA) interface with Angular 6, .NET Core, SQL SERVER 12/14, and Azure services. ✔Data analytics: PowerBI, SSRS, Tableau, DevExpress Reporting, Upscaling existing applications (features and performance enhancement, database management, etc.) ✔Entity Framework, ADO.NET, and API/ Microservices development **Withstanding a decade-long technology advancement, there is more to what I can offer if you are a well-established business having a large customer base.** 👉Setting up your cloud infrastructure with Azure and AWS to avail shared and multi-tenant services so that you can handle unpredictable changes in user demand and balance across servers. 👉 Set up proper logging and monitoring to catch any performance problems or errors before they affect your business negatively. 👉 Set up continuous integration or track down and eliminate bugs to eliminate the possible human errors while deploying the new versions. Apart from this, on-time delivery, a quick turnaround, and no-fuss behavior have earned me a good reputation and consistent client collaborations/Projects worth a few weeks to years🤗 And what's better than client feedback? Check reviews and the volume of work on my profile for various projects undertaken and successfully delivered. Please ping me for a great work experience, I look forward to helping you scale!

With more than 18 years of experience - I represent a team of professionals that specializes in the healthcare and business and workflow automation domains. The team consists of experienced full-stack developers supported by senior system analysts who have developed multiple bespoke applications for Healthcare, Business Automation, Retail ,IOT , Ed-tech domains for startups and Enterprise Level clients. Our Healthcare expertise includes - Development of Cloud-based EHR Telehealth and Telemedicine Platform Development Electronic Medical Record (EMR) Development Electronic Health Record (EHR) System Development Practice Management System Billing Solutions Billing Management and EDI Processing Systems (EDI 837, 835, 270, 271, 276, 277, 999 etc.) Care Management Communication System Tele-Health, Tele-Medicine, Remote Monitoring SAAS Based Healthcare Systems Patient Portal and Document Management System Revenue Cycle Management SAAS Based Virtual Patient Monitoring System E-Prescription IoT remote monitoring Home Care Solution Mobile Applications and Device Integration Integrations like - Apple Health Samsung Health GoogleFit FitBit BlackBox RPM iHealth Devices (Glucometer, Oxymeter, BP Monitor) Workflow Automation Solutions Business automation & workflow development B2B/B2C Marketplace development POS Application Development CRM Development Retail Solutions Energy Management Systems (IOT Based) Lightning Control Systems (IOT Based) Real Time Dashboards MVP Development In sync with the latest standards and technologies in the industry, you can expect the excellence in all the aspect of IT Services & Solutions, be it Security (from HIPAA point of View), Turn Around Time (for innovative products), Cost-Effective, Industry-oriented, and User-Friendly. • Achievements - HIPAA Compliant Wellness and telehealth systems.WorkFlow Automation Solutions for healthcare segments , HIPAA Compliant Tele-Health Portal, Remote Patient Monitoring system • Onsite Visits (National/International both) I can demonstrate the applications, I have worked on and shall be happy to proceed further. Looking forward to a positive response.