As a dedicated and customer‑focused IT Specialist, I deliver end‑to‑end cloud, infrastructure, and security solutions that help businesses stay productive, secure, and future‑ready. With 14+ years of hands‑on experience across Microsoft 365, Azure, Intune, Windows Server, and enterprise security, I ensure every client receives reliable, efficient, and scalable IT outcomes.
My approach is simple:
👉 Maximize uptime
👉 Strengthen security
👉 Enhance user experience
👉 Deliver consistent, proactive IT support
🔹 Core Areas of Expertise
☁️ Cloud & Modern Workplace
Microsoft 365 / Office 365 Administration
Exchange Online, Teams, SharePoint, license management, and tenant optimization.
Exchange Online Migration
Cutover, Staged, and Hybrid migrations — seamless mailbox transfers with zero downtime.
Azure Cloud Services
Virtual Machines, Web Apps, Storage, Recovery Services Vault, Service Bus, and cost optimization.
Azure Active Directory (AAD)
Secure identity management with Conditional Access, MFA, SSO, and role-based access.
Microsoft Intune / Endpoint Manager
Device compliance, security baselines, configuration profiles, app deployment, and mobile device management.
Windows Autopilot
Zero‑touch provisioning, standardized device rollout, automation, and endpoint readiness.
Email Security
Anti‑spam/anti‑phishing configuration, Defender for Office 365, DKIM, DMARC, SPF hardening, and secure mail flow.
G Suite / Google Workspace
Setup, migration, administration, and workflow improvements.
🏢 On-Premises Infrastructure
Windows Server (2003–2025) – Installation, configuration, patching & optimization
Active Directory Domain Services (ADDS) – Group Policy, DNS/DHCP, domain hardening
RDS (Remote Desktop Services) – Secure remote access setup
WDS (Windows Deployment Services) – Automated OS deployment
File, Print & Application Servers – Centralized, secure, and optimized configurations
Desktop Support (L1–L3) – Fast & proactive issue resolution for all end-user environments
🔒 Network & Security Solutions
Firewall Configuration & Management
Expertise in WatchGuard, Fortinet, security policies, VPN, traffic rules, and threat prevention.
Azure Security Center & Microsoft Defender
Threat analytics, vulnerability management, secure score improvements, and compliance enforcement.
Backup & Recovery Solutions
DPM, Symantec Backup Exec, Windows Server Backup, Datto, MSP360 — complete continuity planning.
Access Control & System Hardening
BitLocker, GPO security, RBAC, and best-practice-driven security design.
⚙️ Additional Skills
Server & Network Performance Optimization
Virtualization & Hybrid Cloud Integrations (On‑prem + Azure)
Incident, Problem & Change Management (L1/L2/L3)
Root Cause Analysis & Long-term Fix Implementation
🚀 Why Work With Me?
✔️ 12+ years of real-world IT experience
✔️ Strong Microsoft 365 & Azure technical background
✔️ Proven ability to design secure, stable & high-performing infrastructures
✔️ Excellent communication, documentation, and client service
✔️ Commitment to reliability, transparency & continuous improvement
🤝 Let’s Work Together
Whether you need Exchange Online migration, Autopilot deployment, Microsoft 365 management, Azure setup, firewall configuration, Windows Server optimization, or ongoing tech support, I can help you build a secure, efficient, and future-ready IT environment.
📩 Let’s connect and elevate your IT infrastructure to the next level.
Microsoft Windows
System Administration
Microsoft Exchange Server
Microsoft Exchange Online
Windows Server
Microsoft Server
Office 365
Google Workspace
SSL Certificate
Microsoft Azure
Microsoft Outlook
Microsoft IIS
Network Administration
DNS
Troubleshooting
Didar H.
Ilford, United Kingdom
$25/hr
5.0
1 jobs
IT Support | Intune | Jamf Pro | M365 | SCCM | macOS & Windows
🎓 MD-102 Certified | Jamf Certified Admin
I help businesses keep their devices secure, compliant, and running — across Windows, macOS, iOS, and Android — with 10+ years of hands-on endpoint management experience and 5,000+ devices managed across enterprise, education, healthcare, and government environments.
If you need someone who can hit the ground running, I've done it across some of the most demanding sectors — from zero-touch Autopilot rollouts in corporate environments to tightly regulated healthcare and government deployments.
🏆Highlight: Successfully led Windows Autopilot zero-touch deployment programmes, eliminating manual device setup and dramatically reducing provisioning time at scale.
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🛠 WHAT I WORK WITH
─────────────────────────────
Endpoint & Device Management
Microsoft Intune, Intune, SCCM, Microsoft Endpoint Configuration Manager, Windows Autopilot, Zero-Touch Provisioning, Jamf, Jamf Pro, MacOS, Mac OS X Administrator, Windows 10 Administrator, Windows 11 Administrator, Application Packaging, Software Packaging, System Configuration, Automation
Cloud & Identity
Microsoft Azure, Cloud Computing, Cloud Engineer, Microsoft Active Directory, Microsoft Entra ID (Azure AD), Amazon Web Service, Google Workspace Administrator
Microsoft 365 & Email
Office 365, Microsoft 365, Microsoft Exchange server, Exchange Online, Microsoft Outlook, Email, Email System, Email Support, Email Communication, Email Migration, Gmail
Systems & Infrastructure
System Engineer, System Administrator, Microsoft Windows, Microsoft Server, Microsoft Windows PowerShell, PowerShell, Computer Network, DNS, Web Hosting, SSL, Domain Migration, Website Migration, Cisco Router
Support & Service Delivery
Technical Support, IT Support, IT Support Technician, Tech & IT, Helpdesk, Desktop & Laptop Support, End User Technical Support, Remote Connection Support, Troubleshooting, Ticketing system, Incident Management, Administrative support
─────────────────────────────
✅ WHERE I'VE DELIVERED
─────────────────────────────
• Enterprise & corporate IT environments
• Education institutions (K-12 and Higher Ed)
• Healthcare organisations (compliance-focused)
• Government and public sector deployments
─────────────────────────────
💬 HOW I WORK
─────────────────────────────
I communicate clearly, respond fast, and treat every engagement — whether it's a quick troubleshooting fix or a full-scale deployment project — with the same attention to detail. My goal is simple: minimum downtime, maximum reliability, and solutions that actually stick.
Ready to get your endpoints under control? Let's talk.
System Administration
Microsoft Intune
Microsoft SCCM
JAMF
Windows Server
Microsoft Active Directory
Microsoft Endpoint Manager
Technical Support
IT Support
macOS
Microsoft Exchange Server
Email System
System Configuration
DNS
Troubleshooting
Office 365
Microsoft Windows PowerShell
Data Migration
Mac OS X Administration
Google
Kyle E.
Elsberry, Missouri
$130/hr
4.8
417 jobs
With over a decade in IT and a specialization in Jamf and mobile device management, I deliver top-notch expertise to streamline your deployments and automation processes.
🥇Expert-Vetted
✅ Highest earnings & rating for Jamf Freelancer
✅ 100+ Jamf Pro deployments
✅ 60+ Intune deployments
⚙️ Zero-Touch Deployments: Expert in macOS setups with DEPNotify & Jamf Connect Notify
⚙️ Advanced Scripting: Enhance Jamf workflows with custom scripts
⚙️ Jamf Connect & SSO Integration: Seamless workflows with Okta, Entra ID, and GSuite
⚙️ Custom Scripting & pkg Creation: Tailored solutions for your unique needs
💼 Okta SSO | 💼 Entra ID SSO | 💼 Google Workspace Federation
⏱ Full-time Independent Freelancer
🏢 Supporting deployments and automation for 5 large Jamf MSPs.
🗣 Communication is key – I prioritize clear and consistent communication to ensure project success.
A diverse Systems Engineer with 11+ years of experience in developing and maintaining IT systems, and 10 years of experience in mobile device management. Technical expertise spreads across server and backup administration, cloud security, software support, asset management, vendor management, and customer support. Specializes in saving man-hours and money for the enterprise.
Microsoft Windows
Microsoft Windows PowerShell
Systems Engineering
Mobile Device Management
Mac OS X Administration
Solution Architecture Consultation
Technical Support
OKTA
JAMF
Microsoft Intune
macOS
Microsoft Endpoint Manager
Scripting
Mobile Device Management Software
Microsoft Power Automate
Matti Ur Rehman K.
Rawalpindi, Pakistan
$14/hr
4.9
23 jobs
As a highly experienced IT professional with over 12 years of expertise in Helpdesk IT Support Tier 2, I am dedicated to providing exceptional technical support to businesses of all sizes. My service encompasses a wide range of activities aimed at ensuring the efficient functioning of your IT environment. Here's what you can expect from my Helpdesk IT Support Tier 2 service: Advanced Troubleshooting: I have a deep understanding of IT systems, networks, and software applications. When issues arise, I can quickly identify the root cause and provide effective solutions, minimizing downtime. User Assistance: I offer prompt and friendly assistance to end-users, helping them with technical issues, software installations, account setups, and general IT-related inquiries. Ticket Management: I am well-versed in ticketing systems and can efficiently manage and prioritize support requests, ensuring that critical issues receive immediate attention. Remote Support: With the ability to provide remote support, I can resolve issues efficiently without the need for on-site visits, reducing costs and minimizing disruptions. Documentation: I maintain comprehensive documentation of support activities, including solutions to common problems, to facilitate knowledge sharing and future reference. Escalation Handling: In cases that require Tier 3 support or specialized attention, I am proficient in escalating issues to the appropriate teams or experts. Software and Application Support: I am experienced in supporting a wide array of software and applications, including Microsoft Office Suite, Adobe products, email clients, QuickBooks, Sage and more. Service 2: Server Administration Tier 3 With over a decade of hands-on experience in Server Administration Tier 3, I offer specialized expertise in managing and optimizing server environments. My service is tailored to meet the specific needs of your organization's server infrastructure. Here's what you can expect from my Server Administration Tier 3 service: Microsoft Azure Cloud Services: I am well-versed in Microsoft Azure, including the provisioning, configuration, and management of virtual machines, storage, and other Azure services. I can help you leverage the cloud for scalability, cost-efficiency, and flexibility. Server Deployment and Maintenance: I have a proven track record in setting up, configuring, and maintaining Windows and Linux servers, ensuring they operate at peak performance. Security and Compliance: I implement robust security measures to protect your servers and data, including regular updates, firewall configuration, access controls, and compliance with industry standards. Backup and Disaster Recovery: I design and implement reliable backup and disaster recovery solutions to safeguard your critical data and minimize downtime in case of unforeseen events. Performance Optimization: I continuously monitor server performance and fine-tune configurations to ensure optimal resource utilization and response times. Firewall Expertise: I have extensive experience working with various firewall technologies, including Pfsense, Fortinet, Sophos, WatchGuard, and SonicWALL. This expertise allows me to secure your network infrastructure effectively. Patch Management: I handle patch management, applying updates and security patches to servers in a timely manner to mitigate vulnerabilities. 24/7 Monitoring: I offer round-the-clock monitoring to detect and address server issues proactively, reducing the risk of service interruptions. Documentation and Reporting: I maintain detailed documentation of server configurations, changes, and performance metrics. Regular reporting keeps you informed about the health and status of your server infrastructure. Scalability Planning: I work with you to plan for future growth, ensuring your server infrastructure can scale seamlessly to accommodate your organization's evolving needs. My commitment to excellence, in-depth technical knowledge, and extensive experience makes me the ideal partner for all your Helpdesk IT Support Tier 2 and Server Administration Tier 3 requirements. I will provide you Free IT Security Audit and IT Awareness Trainings to staff and implementations of recomendatons of report. I look forward to collaborating with you to optimize your IT environment and drive your business's success. I’m ready willing to help as much as possible in your organization/Business tech issues. Looking forward to reply your queries.
Windows Administration
Technical Support
IT Support
System Administration
Office 365
Windows Server
Microsoft Active Directory
Desktop Support
Google Workspace Administration
Microsoft Outlook
Information Security Audit
Email Support
Troubleshooting
Microsoft Azure
Helpdesk
Oladeji O.
Chester, United Kingdom
$20/hr
5.0
8 jobs
I simplify complex Microsoft 365, Entra ID, Azure, and Intune environments. With over 10 years of experience and advanced certifications like SC-100, MS-102, and Microsoft Certified Trainer (MCT), I provide secure, compliant, and efficient cloud and endpoint solutions tailored to modern businesses.
🔹 Expertise Highlights
✅ Microsoft 365 & Exchange Online
Tenant configuration, email/domain migrations, Office 365 setup and troubleshooting
Deliverability improvement (SPF, DKIM, DMARC)
Spam filtering, header analysis, alias routing, and DNS via GoDaddy
✅ Microsoft Intune & Endpoint Management
Intune MDM/MAM, Autopilot deployment, Conditional Access policies
Apple/Windows/Android/macOS device support via JAMF, Defender, and Entra
✅ Azure & Entra ID
Azure AD, Entra ID identity management, Conditional Access, SSO (Okta, ADFS)
Hybrid/cloud server migrations, VM provisioning, federation services
✅ Security, Compliance & Governance
Microsoft Purview (DLP, encryption labels, retention/eDiscovery)
Endpoint protection (Defender, BitLocker), ISO/NIST security frameworks
SC-100-level cloud security architecture and policy enforcement
✅ Tier 2/3 IT Support & MSP Experience
Remote support for Windows/macOS/Linux, VPNs, DHCP/DNS
Ticketing & RMM (ServiceNow, Jira, ConnectWise, Autotask, Atera)
IT Glue, SharePoint KB, end-user documentation, onboarding/offboarding
✅ PowerShell & Automation
Scripting for mailbox/user provisioning, policy enforcement, licensing
Intune Win32 App deployment, REST API automation, bulk updates
💬 Extras
Clear, fluent English (verbal & written)
Hands-on experience with UK, US, and international clients
MSP-ready and client-facing with rapid, high-quality delivery
Strong documentation discipline and troubleshooting mindset
Professional demeanor, proactive communication, and knowledge sharing
🏅 Certifications:
SC-100 – Microsoft Cybersecurity Architect
MS-102 – Microsoft 365 Administrator Expert
SC-300, MS-500, MS-100, PL-900, AI-900, AZ-900, DP-900
Microsoft Certified Trainer (MCT)
AWS Cloud Practitioner, Power Platform Fundamentals
🕘 Availability: Flexible — available for project-based and ongoing support across AEST, GMT, and EST time zones🧰 Tools: ServiceNow, JAMF, SuperOps, IT Glue, TeamViewer, Autotask, Splashtop📄 Approach: I provide detailed documentation, SOPs, and training to support sustainable IT operations
If you need help with Microsoft 365, Exchange, Intune, Azure, Entra ID, or general IT support, I’m ready to deliver fast, secure, and effective results.
Let’s work together to elevate your tech stack.
Microsoft Active Directory
Microsoft Azure
Office 365
Microsoft Outlook
Technical Support
Incident Management
Ticketing System
Customer Support
System Administration
Troubleshooting
Email Deliverability
Microsoft Exchange Server
Email Support
Helpdesk
Communication Etiquette
Dejan D.
Belgrade, Serbia
$30/hr
5.0
107 jobs
⚡️⚡️⚡️TOP rated IT Specialist⚡️⚡️⚡️
Need quick IT support or a reliable expert for long-term projects?
Extensive background in system administration, server and network architecture, security, endpoint protection, and data center operations. Proven problem-solving skills and decisiveness enable effective direction and resolution of complex technical issues on a global scale, even under strict time constraints and budgetary limits. Assistance with securing IT environments (NIST, GDPR, NIS2, ISO 27001) or implementing infrastructure.
Here are some feedback:
- Excellent work. Very flexible and knowledgeable.
- So strong skill and very quick to help me with my vpn setting on windows server with AD integration. Will work with him again and again.
- Dejan's understanding of Windows Server Administration and AWS is amazing..
- Dejan, your knack for untangling Windows Group Policy and Domain issues saved our project. Top-notch work!
- Executed quickly, highly responsive. Great experience and a true professional.
- Windows server security - Very impressed with Dejan's work. Will hire him again.
- Dejan was great expert and help us a lot. He gave us a whole picture and advice what to do next. Thank him a lot !
- Dejan was very responsive and supportive! He was willing to take up topics of research that were new/ unfamiliar and troubleshoot issues. I would definitely recommend him!
- Very knowledgeable with VMWare, helped me get my server back online and added additional protections to prevent any further complications. Not to mention he was able to help with my situation right away! Will be hiring again with anything related to VMware.
- Dejan made a great and fast troubleshoot for our Windows Server 2012 R2. He has a lot of knowledge and experience. Our problem was solved under 30 minutes.
Microsoft Windows
Linux
Network Security
Microsoft Active Directory
Web Hosting
VMware vSphere
System Administration
VMware ESX Server
Server & Virtualization Software
Server Virtualization
Server Administration
Troubleshooting
Windows Server
Windows 10 Administration
IT Support
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