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As a dedicated and customer‑focused IT Specialist, I deliver end‑to‑end cloud, infrastructure, and security solutions that help businesses stay productive, secure, and future‑ready. With 14+ years of hands‑on experience across Microsoft 365, Azure, Intune, Windows Server, and enterprise security, I ensure every client receives reliable, efficient, and scalable IT outcomes. My approach is simple: 👉 Maximize uptime 👉 Strengthen security 👉 Enhance user experience 👉 Deliver consistent, proactive IT support 🔹 Core Areas of Expertise ☁️ Cloud & Modern Workplace Microsoft 365 / Office 365 Administration Exchange Online, Teams, SharePoint, license management, and tenant optimization. Exchange Online Migration Cutover, Staged, and Hybrid migrations — seamless mailbox transfers with zero downtime. Azure Cloud Services Virtual Machines, Web Apps, Storage, Recovery Services Vault, Service Bus, and cost optimization. Azure Active Directory (AAD) Secure identity management with Conditional Access, MFA, SSO, and role-based access. Microsoft Intune / Endpoint Manager Device compliance, security baselines, configuration profiles, app deployment, and mobile device management. Windows Autopilot Zero‑touch provisioning, standardized device rollout, automation, and endpoint readiness. Email Security Anti‑spam/anti‑phishing configuration, Defender for Office 365, DKIM, DMARC, SPF hardening, and secure mail flow. G Suite / Google Workspace Setup, migration, administration, and workflow improvements. 🏢 On-Premises Infrastructure Windows Server (2003–2025) – Installation, configuration, patching & optimization Active Directory Domain Services (ADDS) – Group Policy, DNS/DHCP, domain hardening RDS (Remote Desktop Services) – Secure remote access setup WDS (Windows Deployment Services) – Automated OS deployment File, Print & Application Servers – Centralized, secure, and optimized configurations Desktop Support (L1–L3) – Fast & proactive issue resolution for all end-user environments 🔒 Network & Security Solutions Firewall Configuration & Management Expertise in WatchGuard, Fortinet, security policies, VPN, traffic rules, and threat prevention. Azure Security Center & Microsoft Defender Threat analytics, vulnerability management, secure score improvements, and compliance enforcement. Backup & Recovery Solutions DPM, Symantec Backup Exec, Windows Server Backup, Datto, MSP360 — complete continuity planning. Access Control & System Hardening BitLocker, GPO security, RBAC, and best-practice-driven security design. ⚙️ Additional Skills Server & Network Performance Optimization Virtualization & Hybrid Cloud Integrations (On‑prem + Azure) Incident, Problem & Change Management (L1/L2/L3) Root Cause Analysis & Long-term Fix Implementation 🚀 Why Work With Me? ✔️ 12+ years of real-world IT experience ✔️ Strong Microsoft 365 & Azure technical background ✔️ Proven ability to design secure, stable & high-performing infrastructures ✔️ Excellent communication, documentation, and client service ✔️ Commitment to reliability, transparency & continuous improvement 🤝 Let’s Work Together Whether you need Exchange Online migration, Autopilot deployment, Microsoft 365 management, Azure setup, firewall configuration, Windows Server optimization, or ongoing tech support, I can help you build a secure, efficient, and future-ready IT environment. 📩 Let’s connect and elevate your IT infrastructure to the next level.

I support MSPs in delivering faster assistance, enhanced endpoint security, and streamlined IT operations. With over 11 years of experience across Helpdesk, NOC, Microsoft 365, Intune, ConnectWise, Autotask, Datto, ITGlue, and PowerShell automation, I independently manage tickets, optimize workflows, and drive efficient service delivery from day one. My strong communication skills enable me to manage difficult customers effectively and ensure they leave satisfied with a positive experience. Key Skills - Microsoft Azure Cloud Services - Microsoft 365 / Office 365 (Exchange, SharePoint, Teams, OneDrive) - Windows Server (2003/2008/2012/2016/2019/2021) - Exchange Server (2000–2019) - Windows OS (7, 8, 10, 11) - Exchange Migrations & Tenant Management - Azure AD, Azure Portal, Virtual Machines, Recovery Services - G Suite Administration - Mac OS Troubleshooting & Integration - IT Documentation (ITGlue, HUDU) - RMM & Ticketing Tools (ServiceNow, Jira, Autotask, Quick Assist, Datto) Server Platform Services - Enterprise server hardware & OS support - L1/L2/L3 support & problem management - User & access management - Performance & capacity management - OS installation, configuration, upgrade & migrations - Mac OS integration with Windows networks Certifications MS-101 - Plan, implement, and manage Microsoft 365 services securely and efficiently. MS-203 - Microsoft 365 messaging, including Exchange Online, hybrid configurations, security, and compliance MS-500 - Identity and access management, information protection, and Microsoft 365 compliance. MS-100 - Enterprise Administrator Expert credential. MS-533 - Manage and deploy Azure services MS-663 - Exchange on premise implementation and designing. MS-662 - Mailflow and Exchange infrastructure design MCSA - Microsoft Certified Solutions Associate MCSE - The Microsoft Certified Solutions Expert Education MBA in Information Technology

A dynamic and self - motivated System and Network Administrator aspiring for a bright and challenging career in the field of System Administration and Networking Technology which would enable me to upgrade myself with emerging trends and technologies. More than 12 years' experience in working with MSPs to provide remote technical support to end users. Responsible for completing OnBoarding tasks with new clients and deploy all the RMM tools that are required for remote management. Familiar with Office 365 configuration, creating mailboxes, resetting passwords, troubleshooting office 365 activation issues. Good hands-on RMM tools like Datto RMM, ConnectWise RMM, Solar-Winds. Kaseya, Ninja RMM. I have good understanding of ticketing systems like Autotask, ConnectWise manage, Zoho, Freshdesk, Kaseya, Zendesk, etc. Familiar with cloud backup tools like Intronis and Autotask workplace. Responsible for deploying backup agents and configure backup according to client infrastructure needs. Also, responsible for monitoring and troubleshooting failed backups. (Veeam Backups, etc) More than 12 years' experience in providing phone based, chat & email support to international clients. Have been responsible for collaborating with third party vendors and end users to resolve issues related to application support and hardware warranty. Have contributed to improving the company's documentation work by modifying changes as and when they occur and create documentation for newly resolve issues. I have good hands-on documentation tools like IT glue, Hudu cloud, Confluence, Podio, etc. I have worked on after-hours support projects that included monitoring alerts and respond to emergency issues as and when they arise.

I am having more that 6 years of experience in IT Industry and Business administration. Here below are my Skillsets: - Windows server Administration Backup administration Network Administration and Monitoring 24*7 VOIP Administration (3cx) Cybersecurity and Disaster Recovery End User Helpdesk Support Remote RMM Tools for Infrastructure Management MCSA CCNA, CompTIA Security+ Technical support Customer Support

Available to start immediately. I build and fix real .NET & C# software. Click on Invite button to start conversation I’m a .NET Developer and C# Developer with 13+ years of experience working on production systems built in C#/.NET. Most of my work is focused on helping teams make their existing software more stable, scalable, and easier to evolve without risky rewrites. I’ve worked in long-term roles as a C#/.NET developer, often joining projects where the codebase already exists and needs structure, performance improvements, or careful modernization. 🧠 How clients usually come to me Very often, teams reach out to me as a .NET developer when they already have a product written in C#/.NET, but something isn’t working as it should. Changes are slow, bugs appear in unexpected places, or the architecture feels fragile. In those cases, I step in as a C# .NET Developer who understands how real systems grow over time and how to improve them without breaking production. Depending on the scope, I work either as a backend developer focused on logic and performance, or as a .NET Full Stack Developer when both backend and UI decisions need to be handled together. ⚙️ What I do in real projects Day to day, my work as a .NET Developer is very practical. I write and refactor C#/.NET, clean up .NET architecture, improve async flows, and make sure the application behaves predictably in production. In many projects, this naturally turns into .NET full stack work handling backend services, APIs, and UI integration where I step in as a .NET Full Stack Developer. When teams want a modern .NET Full Stack direction without splitting the codebase, I build new features or full applications using .NET MAUI/WPF/WinForms. I’ve worked with .NET apps both for new products and for migrations from older stacks like, where stability matters more than speed. 🧩 Types of systems I’ve worked on Over the years, I’ve worked as a .NET Developer, across different environments: 💻 Desktop software written in C#/.NET 🌐 Web platforms where I worked as a full stack developer on .NET backends 📱 Cross-platform apps built with .NET MAUI (Windows & Android only) 🧱 Larger products that required a true full stack developer approach 🔗 Mixed systems where .NET AI integration was part of the stack 🎮 Internal tools and simulators developed with C# 🤖 Careful use of .NET AI where it actually added value In several projects, I worked in React .NET setups, connecting React frontends to .NET backends while keeping responsibilities clean and clear. 🛠️ How I work with teams and data I’m comfortable joining existing teams and reading unfamiliar C#/.NET codebases. I focus first on understanding why decisions were made, then improving things step by step. I regularly work with SQL server, collaborate with Azure Data Engineer roles, and support data-heavy systems where performance & reliability are critical. This mix of responsibilities often places me in a .NET Full Stack Developer role even when the original task starts as pure backend work. 🛠️ Tech Stack .NET Framework, .NET 6 / 8 / 9 / 10 App Development - WPF, WinForms, WinUI, Blazor, .NET MAUI, MVVM Concurrency & Performance - Multithreading, async/await, Task Parallel Library Hardware & Protocols - Serial, Bluetooth LE, TCP/IP, UDP, RS232, RS422 Architecture & Quality - Clean Architecture, OOP, refactoring, performance tuning Security & Testing - Unit testing, Polaris, Coverity, SAST, DAST, threat modeling Data & Cloud - SQL Server, Azure Tooling - Visual Studio, VS Code, GitHub, GitHub Actions, Docker ✅ Why clients choose to work with me ✨ I think like a long-term .NET Developer, not a short-term task runner ✨ I write C# code that other C# developers can actually maintain ✨ I’m comfortable owning systems as a .NET Full Stack Developer ✨ I communicate clearly and avoid surprises ✨ I leave .NET full stack codebases cleaner and more stable than I found them 📌 Availability ✅ Available now 🌍 Remote-only ⏱️ Open to long-term collaboration If you’re looking for a .NET Developer, who can step into an existing system and improve it safely let’s chat. 👉 Send a message and we’ll review your setup together.

Experienced in Microsoft technologies, C,C++, Dot Net, VSTO Add-ins, SCM, Build management, and Installers. Highly skilled, experienced, and working full-time individually, with 14,000 hours of work. I have developed more than 20 commercial-grade Office add-ins for the desktop edition of Microsoft Office. I am skilled in enhancing and fixing web-based MS Office add-ins. Besides development and design, have strong troubleshooting and debugging skills and exposure to the Windows stack - from Office Addins, traditional Windows applications, client/server applications, windows services, COM components, Win 32 API, COM, ATL, installer technology, etc. Languages/Frameworks - Dot Net, C#, Python, VB.Net, C/C++, Win32 SDK/API, COM/ATL, MFC. SCM tools - Git, SVN, TFS, Perforce, Dev Tools - Visual Studio, Eclipse Database - Microsoft SQL Server, Microsoft Access, MySQL Web - ASP, JavaScript, IIS, COM/DCOM, HTML/DHTML, XML, CSS, Installation tools : InstallShield, Install, NSIS, Advanced Installer, InstallAnywhere, Inno Setup, Wix, ClickOnce, MSI, Orca Tools/Others - MS Office automation, VSTO Add-ins for Outlook, Excel, Word, PowerPoint