Hire the Best Mirus Restaurant Solutions Enterprise Specialists

I help restaurants grow; whether you're launching new revenue streams, tightening operations, or building a stronger, more reliable team. I apply proven enterprise level strategies and tailor them to your business size, creating systems that scale with you. Here’s how I can support your business: • Strategic & financial planning, manager coaching, and F&B program optimization • Custom training materials and retention plans to improve team performance and reduce labor waste • AI integration for restaurant operations Whether you're solving a problem or planning for growth, I bring hands on industry experience and practical solutions that deliver results. Let’s talk, your restaurant’s next stage starts here.

Technical Business Analyst, Product Manager & Project Management Consultant with 16+ years of experience delivering data-driven digital solutions in 4 core industries: 🔹Banking 🔹Fintech 🔹Insurance 🔹Human Resources My tenure with Tier-1 organizations like JP Morgan Chase ( 7 Years) , Capgemini (4 Years ) , and Aon Hewitt (2 Years) has endowed me with: 🔹Deep domain expertise 🔹A proven track record of driving results in high-stakes enterprise environments I specialize in: 🔹Evaluating systems, processes, and user experiences 🔹Bridging the gap between business stakeholders and technology teams 🔹Translating ambiguous business problems into clear, structured requirements, process designs, and actionable delivery plans Whether you need: 🔹 A Business Requirements Documentation (BRD) crafted from scratch 🔹 Functional Requirements Documents (FRD) 🔹 User Stories & Acceptance Criteria 🔹 Agile/Scrum Documentation 🔹 An Agile team led through a complex sprint cycle 🔹 A system implementation managed end-to-end 🔹 UAT Planning & Support 🔹 Process Flow Diagrams 🔹 Gap Analysis 🔹 Data Mapping & Workflow Documentation 🔹 Stakeholder Communication 🔹 Project Coordination & Delivery Support I bring structured thinking, strong communication, and enterprise-level execution to every engagement. 𝗞𝗘𝗬 𝗘𝗫𝗣𝗘𝗥𝗧𝗜𝗦𝗘 📌 Business Analysis Requirement Gathering • Functional Analysis • Documentation • Technical Writing • Workflow Analysis • Process Improvement • UAT • Functional Testing • Production Support • Business Process Design • SOPs • Roadmap Delivery 📌 Agile & Project Management Sprint Planning • User Stories • Backlog Management • Stakeholder Management • Risk Assessment • Status Reporting • Vendor Coordination 📌 Domain Expertise Banking • Credit Cards • Fintech • Insurance • HR Systems • Clinical Research • Data Management 📌 Data & Technical Skills SQL • SAS • Informatica • Teradata • ETL • Data Mapping • Data Quality • Reporting 📌 Tools & Platforms Jira • Confluence • MS Excel • MS Project • SharePoint • Tableau • Power BI • Salesforce CRM • ERP Oracle HCM, SAP HR 📌 Methodologies Agile • Scrum • Waterfall • SAFe ✅ Why clients work with me: ✔ I offer a unique combination of Business Analyst, Project Manager, Product Manager, Client Engagement Manager, Client Interview, Operation Consultant, Operation Manager, Business Manager, Technical Business Analyst, Operation Team Member, Business Development Manager and communication leadership roles which are typically handled by separate resources. ✔I serve as a central coordination partner across clients, stakeholders, and delivery teams — simplifying collaboration and improving execution efficiency across projects. ✔ Clear and structured documentation ✔ Strong business-to-technology communication ✔ Enterprise project experience ✔ Reliable stakeholder management ✔ Fast learning and problem-solving ability ✔ Detail-oriented delivery approach In addition to delivery roles, I have participated in hiring panels, helping organizations evaluate candidates and align talent with business and team needs. Clients consistently value my ability to clarify complex requirements, bridge business and technology teams, and drive projects towards successful outcomes, as reflected in my portfolio items Let’s discuss how I can help streamline your requirements and bring delivery excellence to your next project. Thank you!

Integrated systems rarely break on the first successful API call. They break three weeks later: a failed Shopify webhook, an ERP order that never synced, a CRM contact missing from the pipeline, or POS inventory that no longer matches the store. I build and fix the middleware/API layer behind those systems. My strongest work is around Shopify, ERP, CRM, POS, and Laravel-based backend systems where product data, orders, inventory, customers, payments, and reporting all need to stay aligned. What I usually handle: - Shopify / Shopify Plus integrations and custom commerce workflows - ERP and CRM syncs: Acumatica, Salesforce, Zoho, HubSpot, SAP-style systems - POS and inventory workflows: Clover, store operations, loyalty, order flows - Laravel/PHP middleware, APIs, webhooks, queues, cron jobs, retries, and logs - Admin dashboards, reporting panels, and operational data models - Production debugging where the issue is hidden across multiple systems Relevant background: - Built and supported systems handling 24k+ products, 3M+ users, and 2,000+ locations - Led technical delivery across teams of 20+ - Worked across Shopify, Shopify Plus, Magento, BigCommerce, Acumatica, Salesforce, Zoho, Clover POS, Laravel, REST/GraphQL APIs, PostgreSQL, MySQL, AWS, Firebase, and payment systems I also take on SaaS MVPs and React Native app work when the project depends on backend architecture, integrations, subscriptions, analytics, or production stability. If your store, ERP, CRM, POS, or internal dashboard is held together by fragile syncs and unclear data flow, I can help trace where it breaks and make the system reliable.

🚀 SENIOR FULL-STACK AUTOMATION ENGINEER — AI · CRM/ERP · DevOps I build production AI agents, automation workflows, and end-to-end integrations as ONE technical partner — instead of clients juggling 3-4 specialists who blame each other when systems break. Trusted across 20+ verticals since 2019. 📊 TRACK RECORD (6+ years on Upwork) ✅ $1M+ earnings · 462 projects ($2K → $500K range) · 16,635 hours logged ✅ 100% Job Success Score · Top Rated Plus ✅ 5,000+ workflows deployed · $5M+ saved · 100K+ hours of manual work eliminated ✅ AI agents in production handling 10,000+ calls/month ✅ Certified partners: Monday, Make, Vapi, Retell AI, Palantir Foundry ✅ Supported by Retailbox team (15K+ combined hours) for surge capacity ✅ Average response under 4 hours · US East Coast (West Palm Beach, FL) ✅ Available 10-30 hrs/week or full-time burst engagements 🏆 RECENT WINS (anonymized) • AI Copilot for $500M+ investment portal — Salesforce + SharePoint + RAG, 4-month build • Multi-tenant AI SaaS for elder care lead intelligence — scraping + AI scoring + dashboard • Healthcare wound care platform — HIPAA-compliant, mobile + EMR + AI transcription • Estate Planning AI Copilot — Claude + custom legal workflows for law firm • B2B Outbound System — Apollo + Clay + Smartlead + AI personalization, 1,000+ leads/week • ERP transformation — QuickBooks → Tryton migration, custom Python pipeline • AI Acquisition Engine — Multi-source enrichment + LLM scoring for B2B sales team 🌐 INDUSTRIES Home Services & Trades (HVAC · Plumbing · Electrical · Roofing · Solar · Pool · Painting) · Healthcare & Medical (Clinics · Pharmacy · Health Insurance · EMR · HIPAA) · Financial Services (Mortgage · Insurance · Investment · Crypto · Payments) · Manufacturing (Cabinet · Furniture · Steel · Civil Engineering) · Real Estate & Property · Marketing & Sales Agencies (GHL · HubSpot) · Construction & Contractors · Legal & Compliance · Retail & E-commerce (Shopify · Amazon · WooCommerce) · SaaS & Tech Startups · Telecom · Trucking · and more. 🤖 WHAT I DELIVER AI Engineering • Custom AI agents (Claude, GPT, Gemini) with tool calling • MCP server development for enterprise systems • RAG with vector databases (Pinecone, Weaviate, Qdrant, pgvector) • LangChain, LangGraph, CrewAI orchestration • I use Claude Code, Cursor, Codex daily — ship 5× faster Workflow Automation • n8n, Zapier, Make, Windmill, Power Automate • Custom Python/Node replacing fragile no-code chains • ETL pipelines (CRM ↔ data warehouse, AI training data, ERP migrations) • Event-driven systems, drip campaigns, scheduled reports CRM/ERP Integration & Architecture • HubSpot, Salesforce, Zoho, Monday, Pipedrive, Dynamics 365, GHL, Close CRM • NetSuite, Odoo, QuickBooks, Xero, Stripe • Field service — ServiceTitan, Jobber, Housecall Pro • Healthcare — eClinicalWorks, FHIR, HL7 • Multi-system architectures (5+ platforms unified) Full-Stack Development • React, Next.js, Node.js, Python, FastAPI, Django • Mobile — React Native, native iOS/Android • AI dashboards, admin panels, internal tools • PostgreSQL, MongoDB, Redis DevOps & Cloud • AWS, GCP, Azure · Docker, Kubernetes, CI/CD • Production monitoring, observability, security • HIPAA / SOC2 / PCI-aware integrations Voice AI — Vapi, Retell AI, Bland AI, Twilio (when use case fits) 🎯 COMMON ASKS • Claude/GPT integration into your app or CRM • AI SDR that books meetings (Apollo + Clay + Smartlead + Claude) • RAG chatbot trained on your company data • CRM automation with AI lead scoring (HubSpot/SF/Zoho/GHL) • Field service workflow (ServiceTitan/Jobber + AI) • Internal AI dashboard for ops team (Retool/custom) • Migrate Zapier/Make spaghetti to maintainable code • AI-powered mobile MVP (React Native + Claude) • Voice AI receptionist (Vapi or Retell + CRM sync) • ETL pipeline (QuickBooks/NetSuite ↔ data warehouse) • Custom MCP server for your team's Claude 🎯 IDEAL FIT I serve all sizes: • SMB ($1K-$10K) — small but specific automation that pays back fast • Mid-market ($10K-$100K) — multi-month engagements, multi-system builds • Enterprise ($100K-$500K+) — strategic platform builds, AI-native systems Engagement models: • $2K-$15K fixed scope (1-6 weeks) • $50K+ for AI/full-stack platform builds • $95-125/hr fractional (10-30 hrs/week, weekly Slack sprints) • Long-term Tech Support retainers 💼 HOW I WORK Week 1 — discovery + architecture · Week 2-N — weekly build sprints with daily Slack · Final week — production deploy with docs, tests, handoff. You own the code (zero agency lock-in). Available for ongoing maintenance OR clean handoff to your in-house team. 💬 NEXT STEP Send a 2-3 sentence brief: what you're building, your current stack, and the specific problem you want solved. Loom walkthroughs, existing repos, and architecture diagrams welcome.

With over 18 years of experience in the food and beverage industry, I am a highly skilled professional in the areas of operations management, planning, budgeting, recruitment, P&L analysis, menu development, new store launch, and supervision of MEP system implementation. As a computer and communications engineer, I bring a unique set of technical skills and knowledge to the table, and have a proven track record in digital transformation planning and implementation for large chains. My analytical skills allow me to identify opportunities for improvement and optimize operations for increased efficiency and exceptional customer service. Consistency is a key principle that underlies all my work. In addition to my expertise in operations management and engineering, I also offer a wide range of pre- and post-opening services such as: Restaurant Concept Development Menu Costing and Development Recruitment Staff Training Performance Analysis Digital transformation and implementation Marketing and Advertising strategy development Inventory Management Cost Control and Budgeting Supply Chain Management Customer Service Training Point of Sale system integration and training Data Analysis and Reporting Loyalty Programs and Customer Retention strategy Business and Financial Planning Technology and Automation integration Continual improvement and best practices implementation Feasibility Studies Training Manuals and SOPs

I help companies design, build, and automate scalable digital systems using AI, cloud architecture, and modern SaaS platforms. With 20+ years of experience in software engineering, product development, and startup leadership, I’ve built and scaled multiple platforms used by 500+ businesses across the MENA region in industries including e-commerce, fintech, retail, healthcare, and SaaS. I specialize in AI-driven automation, system architecture, and digital transformation, helping companies replace manual processes with intelligent, scalable systems. What I Can Help You With : AI & Automation AI workflow automation Chatbots and conversational AI AI-powered recommendation engines AI marketing automation Predictive analytics and decision systems System Architecture & Platforms SaaS platform architecture Cloud infrastructure (AWS / Kubernetes / Microservices) High-scale backend systems API architecture and integrations DevOps pipelines and CI/CD Business Automation Systems CRM and marketing automation ERP integrations (Odoo, Shopify, custom) E-commerce automation WhatsApp / omnichannel communication automation Sales and customer lifecycle automation Product & Startup Consulting MVP architecture and launch strategy SaaS product development Technical leadership for startups AI product strategy Scaling platforms to thousands or millions of users Proven Track Record Founder & CEO of Appgain, an AI-powered marketing automation platform used by hundreds of businesses to improve growth, engagement, and retention. Built multiple platforms including: AI marketing automation systems E-commerce and retail SaaS platforms Mobile apps and cloud platforms Omnichannel communication automation Platforms I built have helped businesses: Increase retention and engagement Automate customer communication Recover lost e-commerce sales Scale operations with intelligent automation Technologies I Work With AI / Data TensorFlow, LLMs, AI automation, recommendation systems Backend & Cloud Python, Node.js, Microservices, Kubernetes, AWS, Docker Frontend & Apps React.js, Flutter Systems & Integrations Odoo, Shopify, WhatsApp Business API, CRM systems, marketing automation Who I Work Best With Startups building AI-powered products Companies needing automation and system architecture Businesses scaling SaaS platforms E-commerce companies building automation and growth systems Founders needing technical product leadership If you're looking for someone who understands both technology and business strategy, I can help you design systems that actually scale and generate ROI. Let’s build something powerful.