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With 20+ years of experience in full-stack development, I help startups, enterprises, and Fortune companies build scalable web applications, mobile apps, and enterprise SaaS platforms that drive real digital transformation. I specialize in delivering end-to-end software development, managing the entire Software Development Life Cycle (SDLC) from product strategy and architecture to design, development, testing, and deployment. My goal is simple: build reliable, scalable, and high-performance software solutions that solve real business problems. Core Expertise Frontend Development Angular (All Versions) ReactJS TypeScript / JavaScript NgRx State Management Storybook Jest Testing Kendo UI / Telerik UI Backend Development Node.js ASP.NET MVC .NET Core REST API Development Microservices Architecture Mobile App Development React Native Xamarin Ionic Cordova Cross-Platform Mobile Apps Microsoft & Enterprise Solutions Office Add-ins Development Enterprise SaaS Platforms Custom Business Applications Cloud & DevOps Microsoft Azure Cloud Deployment CI/CD Pipelines Scalable Cloud Architecture Reporting & UI Libraries Infragistics Telerik Kendo UI Izenda Reporting Services What I Can Help You With ✔ Custom Web Application Development ✔ Enterprise SaaS Product Development ✔ Angular / React Frontend Development ✔ Node.js / .NET Backend Development ✔ Mobile App Development (React Native / Xamarin / Ionic) ✔ Microsoft Office Add-ins Development ✔ API Development & System Integrations ✔ Cloud Deployment on Azure ✔ Legacy System Modernization Why Clients Work With Me ✔ 10+ Years of Proven Development Experience ✔ Clean, Scalable & Maintainable Code ✔ Strong Communication & Transparent Workflow ✔ Agile Development Approach ✔ Long-term Support & Collaboration If you're looking for a reliable full-stack developer to build or scale your web, mobile, or SaaS product, let's connect and discuss how I can support your project.

I support MSPs in delivering faster assistance, enhanced endpoint security, and streamlined IT operations. With over 11 years of experience across Helpdesk, NOC, Microsoft 365, Intune, ConnectWise, Autotask, Datto, ITGlue, and PowerShell automation, I independently manage tickets, optimize workflows, and drive efficient service delivery from day one. My strong communication skills enable me to manage difficult customers effectively and ensure they leave satisfied with a positive experience. Key Skills - Microsoft Azure Cloud Services - Microsoft 365 / Office 365 (Exchange, SharePoint, Teams, OneDrive) - Windows Server (2003/2008/2012/2016/2019/2021) - Exchange Server (2000–2019) - Windows OS (7, 8, 10, 11) - Exchange Migrations & Tenant Management - Azure AD, Azure Portal, Virtual Machines, Recovery Services - G Suite Administration - Mac OS Troubleshooting & Integration - IT Documentation (ITGlue, HUDU) - RMM & Ticketing Tools (ServiceNow, Jira, Autotask, Quick Assist, Datto) Server Platform Services - Enterprise server hardware & OS support - L1/L2/L3 support & problem management - User & access management - Performance & capacity management - OS installation, configuration, upgrade & migrations - Mac OS integration with Windows networks Certifications MS-101 - Plan, implement, and manage Microsoft 365 services securely and efficiently. MS-203 - Microsoft 365 messaging, including Exchange Online, hybrid configurations, security, and compliance MS-500 - Identity and access management, information protection, and Microsoft 365 compliance. MS-100 - Enterprise Administrator Expert credential. MS-533 - Manage and deploy Azure services MS-663 - Exchange on premise implementation and designing. MS-662 - Mailflow and Exchange infrastructure design MCSA - Microsoft Certified Solutions Associate MCSE - The Microsoft Certified Solutions Expert Education MBA in Information Technology

🔥 20,000+ Hours | 300+ Jobs | Tier 3 Technical Support & System Administrator Are technical bugs, software glitches, or system downtime disrupting your business operations? I am a veteran Technical Support Engineer and Desktop Administrator with over 17 years of hands-on experience diagnosing, troubleshooting, and resolving complex IT infrastructure issues. My career is anchored by delivering enterprise-grade, Tier 3 (L3) support for global technology leaders like Sony VAIO, AT&T, and McAfee. From cross-platform desktop management to enterprise cloud environments, I provide rapid, highly reliable remote helpdesk support to ensure your business-critical systems maintain maximum uptime. 🛠️ CORE TECHNICAL EXPERTISE: =========================== • Tier 1–3 Technical Support: Advanced remote troubleshooting for proprietary software, desktop applications, operating systems, and digital products. • Desktop Support & Administration: Comprehensive system configuration, optimization, performance tune-ups, and OS patch management for Windows 11, macOS, and Linux. • Remote Endpoint Management: Fast, secure remote access and incident resolution utilizing enterprise tools like ConnectWise, TeamViewer, LogMeIn, and AnyDesk. • Cloud & Workspace Administration: End-to-end management of Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive) and Google Workspace environments. • Network & Email Diagnostics: Configuring and troubleshooting secure email deliverability (DNS, MX, SPF, DKIM, DMARC) and implementing robust multi-factor authentication (MFA) via Microsoft Entra ID (Azure AD). 🔬 DEDICATED HARDWARE & TESTING LAB: ==================================== To guarantee safe, accurate troubleshooting without disrupting your live environment, I maintain a fully equipped physical and virtual testing lab to replicate your exact issues: ✔ Operating Systems: Workstations running native Windows 11, macOS, and isolated Linux Virtual Machines (VMs). ✔ Mobile Ecosystems: Physical iPhone, iPad, and Android devices for mobile application and MDM testing. 🏆 A PROVEN HISTORY OF RELIABILITY: ================================== ✔ 17+ Years of deep, real-world IT support industry experience. ✔ 20,000+ Logged hours on Upwork with a flawless long-term job success history. ✔ Enterprise Background: - 3 Years: Technical Support Engineer for McAfee Antivirus products. - 2 Years: L3 Technical Support for SONY VAIO Computers. - 2 Years: Technical Support Specialist for AT&T ConnecTech. Whether your team needs a dedicated technical expert to clear out a backlogged helpdesk ticket queue, or you need an on-call administrator to handle an urgent system outage, I deliver elite results with zero friction.

With a specialized focus on systems administration, I returned to Upwork after a long time.I have accumulated over 4 years of dedicated experience as a RMM Administrator(SuperOps ,ConnectWise Automate, Continuum,Nable and Datto). My professional journey has been enriched through significant tenure with Managed Service Providers (MSPs), where I have not only honed my expertise but have also become intimately familiar with the intricacies of MSP processes and products. I have accumulated a solid four years of comprehensive experience as a skilled System Administrator. During the last three years, I dedicated myself to advancing my proficiency within the IT industry while actively contributing to an esteemed IT company. This period allowed me to deepen my technical expertise, broaden my skill set, and stay abreast of the latest industry trends. Having recently returned to the Upwork platform, I am now eager to leverage my enhanced capabilities and extensive background in system administration to deliver exceptional services to clients. My commitment to continuous learning and professional growth ensures that I bring a well-rounded and up-to-date skill set to any project. Below are my following skills : 1. ConnectWise Automate/Datto Administrator/ SuperOps:-  Setup for Startup MSPs  Alerting and automation  Customized Monitoring : Monitor creations as per requirements for different issues.  Patching : Patching setup via RMM. I always make sure that machines are getting patched by schedule, Patches are getting approved or deny according to policies. I always keep my eyes on faulty patches and then deny them immediately to avoid any issue on machines.  Reports : Creating report and modifications  Migrations : Automate/LabTech, Control/ScreenConnect , Antivirus, Backup Migrations.  Plugin Integrations : Integrate Automate/LabTech with various available plugins. Connectwise Manage Integration.  Antivirus Management, Integrations (webroot, Sophos, Symantec, ESET , Trend Mirco) and custom infection definitions  Virtualization Manager arrangement  Backup Integration and Monitoring (Acronis, Datto, Symantec and Veeam and so on)  Customized alerting  User permissions and groups permission , security  Windows Server 2008/R2,2012,2016 2.Office 365:- Migrate from on premise exchange, google or imap system to O365 Implement MFA, manage O365 admin for MSPs, Powershell for report and update mailbox 3. ConnectWise Manage Administrator: -  Setup for Startup MSPs  Create Agreements, Workflows, Custom Reports , Project Templates, Quotes. Tickets dispatching and handling  Upgradation and migrations. 4. Desktop Support: -  Desktop Support  Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines.  Documenting hardware and software usage.  Participate in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction.  Update and maintain computer inventory and surplus equipment.  Ensure desktop computers interconnect seamlessly with diverse systems.  Maintain passwords, data integrity and file system security for computing environment.  Interact with vendor support contacts to resolve technical problems with desktop computing equipment and software.  Recommend and implement upgrades on systems to ensure longevity.  Identify and repair hardware and network connectivity issues.  Assist in technical upgrading and maintaining of entire desktop systems.  Support in testing and deployment of new applications and systems. I have worked with following projects: - 1. Continuum to Automate migrations 2. Windows 7 to windows 10 migrations 3. ConnectWise Manage On premise to Cloud migration. 4.Created customize dashboards on Brightgauge. Throughout my career, I have had the privilege of collaborating with more than 15 MSPs, contributing to the optimization of their operational efficiency by streamlining ConnectWise Automate (LabTech),Datto, SuperOps, N-Able configurations. My efforts have consistently aimed at enhancing system stability and driving profitability for these organizations. If I got a chance to work with you and your team, I'd be managing your infrastructure 24 hours. I look forward to the opportunity to discuss how my skills and experiences align with your needs. Thank you for considering my application Thank you

Hi, I’m Vishnu. I have over 5 years of experience in fiber planning, drafting, and telecom permitting using AutoCAD, Civil 3D, and tools like OCALC, Quick Pole, and GIS. I’ve worked with major telecom outsourcing companies and have hands-on experience in: 🔧 Key Skills & Services: ✓OSP Fiber Routing with section profiles ✓FTTx/FTTH Design & OSP Implementation ✓Fiber distribution planning & drafting ✓Pole load analysis (OCALC, Quick Pole, Katapult Pro) ✓Aerial & Underground (UG) permit drawings ✓Floor plans & redlines/markups Survey & data collection ✓AutoCAD, ProgeCAD, Civil 3D drafting ✓Image/PDF to DWG conversions Telecom CAD drawing QA/QC 🧠 Tools & Software: ✓AutoCAD / Civil 3D / ProgeCAD ✓OCALC / Quick Pole / Katapult Pro ✓Google Earth Pro / ArcGIS / QGIS ✓Excel / PowerPoint / Word ✓ Drafting ✓Microsoft Power Bi ✓MySQL ✓Python ✓Data analysis ✓Google Earth Studio 💼 Why Hire Me? ✓Deep understanding of telecom fiber design standards ✓Fast, accurate drafting with attention to detail ✓Reliable communication and on-time delivery ✓Always focused on meeting client expectations 100%

With nearly two decades of experience in enterprise software development using ASP .NET, I am a seasoned software professional. I have held various roles throughout my career, ranging from developer to solutions architect. I possess an excellent understanding of software architecture, object-oriented programming, and design principles, which allows me to confidently address complex requirements. I have been hands‑on in technical delivery, including design, coding, documentation, unit and integration testing, troubleshooting, bug fixing, and generating test plans. In addition, I have taken on leadership and mentorship responsibilities, guiding junior developers through coding standards, design patterns, and best practices to ensure quality and consistency across projects. Summary of my skills below: Backend - C#, ASP .NET (Core, MVC, Web Forms), REST API, Microservices - Azure, AWS - Entity Framework, Dapper - iText Pdf Library, Stripe Integration Frontend - Web: Angular, React, TypeScript, JavaScript, jQuery, HTML 5, CSS3, Bootstrap 5/4, Saas - Mobile: Xamarin Forms, React Native Databases - MS SQL Server, PostgreSQL, MySQL, MongoDB Third Party Controls - Telerik & Kendo UI, Dev Express, Syncfusion, Infragistics Certifications - Microsoft Certified Professional (MCTS, MCAD, MCP) - Scrum Alliance Certified Scrum Master (CSM) Let's collaborate to bring your project to life with innovative solutions that drive business success. Contact me to discuss how I can contribute to your next project!