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I am a US citizen living abroad and a certified: • Zendesk Systems Administrator • HubSpot Sales Administrator • Gorgias Systems Administrator • Shopify Store Building Expert With nearly 20 years of experience in the customer support industry, I specialize in building strong, efficient, and scalable support operations. I am also the founder of Adams-BPO, an elite Gorgias partner and a recognized expert in Zendesk, Freshdesk, HubSpot, Shopify, and web development. At Adams BPO, we provide top-tier customer support teams for growing companies, including: • Full-time agents • Full-time managers • Quality assurance managers • Reporting and analytics professionals We structure every client relationship around proven processes and guarantee performance that exceeds industry standards. With Adams BPO managing your support, your customer service will thrive—and you’ll be free to focus on what you do best: growing your business. We are also AI specialists, offering custom-built AI agents tailored to your company’s needs. Our AI solutions enhance efficiency, automate routine tasks, and deliver exceptional customer experiences. Personally, I thrive in building out workflow systems and support infrastructure. My specialties include: • Building customer support departments from the ground up • Automations, triggers, and rule creation • Workflow processes and view structures • Chatbot mapping and knowledge base linking • Multi-platform integrations • Reporting and analytics for all major CRMs Platform-Specific Skills: Zendesk • Agent Interface • Zendesk Talk, Chat, and Guide • Custom views, automations, and integrations HubSpot • Pipeline structure • Workflow automations • Sequences and integrations • CRM account linking Gorgias • Rules, macros, views, automations, and AI configuration • Multi-store Shopify and platform integrations I’m also bilingual (native English and fluent Spanish), and I genuinely love both people and the platforms I work with. I’d love the chance to speak with you about how I can help you scale, streamline, or strengthen your customer support operation.

🌟 The best at what I do - Top - Rated 🌟 Are you trying to figure out how to automate customer service, raise engagement, and enhance sales? Look nowhere else! I can use Intercom, ManyChat, Chatbot, ChatGPT, Open AI, and Tidio to build strong chatbots for your company. Chatbots are made to facilitate smooth communication and enhance the client experience. They can respond to consumer questions, make tailored recommendations, offer round-the-clock help, and more. Your chatbots can grow and develop over time with cutting-edge technologies like machine learning and natural language processing. I'm motivated to give my clients excellent service that goes above and above. I pledge to provide customized solutions that are especially designed to meet your unique requirements. I'm here to help you accomplish your objectives and grow your business. As a freelancer, I take great pride in my professionalism and effective communication skills. Building trustworthy relationships with my clients is important to me, and I always go above and beyond to satisfy their needs. Platforms I work with include: - Intercom - Voiceflow - Botpress - Manychat - Zendesk - Uchat - Gorgias WHAT CAN I OFFER? - Chatbot Integration to website. - Personalized recommendations and suggestions for chatbot features - Ongoing support and maintenance - Frequently Asked Questions custom flow - Customized chatbots designed to meet your business need - Integration with your preferred platforms, such as Facebook Messenger and WhatsApp. - Help center Articles. - Email Series Setup - AI Fin Setup - Multichannel Integration - Product tour setup - Phone call integration - Omnichannel Helpdesk Support. - Gohighlevel Chabot setup - Open source API integration - Voice agent/Voice Bot integration setup - Chat-Gpt and Open Ai Integration. - Keyword and Growth tool setup. WHY HIRE ME? - Service Partner with CRM Tools. - Vast and experienced in using Multiple CRM and Chatbot software's. - Ability to multi-task and change across platforms. - I am always updated with every new feature as well as other Chatbot softwares. Working with me comes with Zero regrets. Looking forward to hearing from you soon. ✔Intercom Expert ✔Zendesk Expert ✔CRM Expert ✔Manychat Expert ✔Tidio Expert ✔Zendesk Expert

Himanshi | Growth Systems Engineer | AI Marketing Automation | Revenue Architecture | Performance Marketing Consultant I don't sell services. I build growth engines. Over 5+ years I've helped businesses generate $487M in revenue - not through isolated campaigns, but by engineering interconnected growth systems where every piece compounds over time. One wellness brand closed 147 deals in a single month through a structured sales automation system. Another ecommerce brand hit 7x ROAS on $2M in ad spend, generating $14M+ through performance marketing and funnel infrastructure. If your business has disconnected tools, rising acquisition costs, untested funnels, or no clear feedback loop between spend and revenue - that's a systems problem. That's exactly what I solve. What I Build Run Chatgpt ads Revenue & Sales Generation Systems End-to-end sales infrastructure - paid traffic, landing pages, conversion funnels, post-purchase flows, and performance dashboards - engineered to turn cold audiences into paying customers predictably and at scale. AI-Powered Marketing & Automation Systems The same AI infrastructure Accenture, McKinsey, and Deloitte deploy for Fortune 500 clients - built for fast-growing businesses at a fraction of enterprise cost. AI agent deployment, LLM-powered ad and content production, intelligent process automation, and machine learning decision systems that replace manual judgment with scalable logic. Performance Marketing Systems Meta, Google, and TikTok ecosystems built around structured creative testing, awareness-stage targeting, and data feedback loops that continuously lower CPA and improve ROAS - for brands spending $50K to $2M+ monthly. CRM & Workflow Automation Systems Custom CRM architecture, lead scoring, pipeline automation, and cross-platform integrations that eliminate manual work, shorten sales cycles, and make revenue teams 60–80% more efficient. Digital Transformation & Tech Stack Architecture What EY, BCG, and Deloitte charge seven figures to implement - a unified ecosystem where CRM, marketing automation, data warehouse, and analytics connect into one operational system with a single source of truth. Data & Revenue Intelligence Systems Custom BI dashboards, cohort analysis, multi-touch revenue attribution, and predictive analytics pipelines. Enterprise-grade visibility into exactly where growth is coming from and where to invest next - without enterprise overhead. Customer Data Platforms & Personalization Engines Unified customer profiles across every touchpoint powering hyper-personalized marketing, predictive churn prevention, and LTV optimization - a practice now leading engagements at Accenture, Capgemini, and Salesforce consulting divisions. Go-To-Market & Demand Generation Systems Complete GTM infrastructure - ICP definition, channel strategy, messaging frameworks, sales enablement, and the full system that takes a product from zero to consistent, scalable revenue across paid, organic, and outbound. Shopify DTC & Ecommerce Growth Systems Full DTC channel buildouts - Shopify landing pages, PDP optimization, AI-assisted ad production, email lifecycle systems, and CRO frameworks. Specialized in helping Amazon-first brands build profitable owned channels. Full-Stack Development for Growth Custom web applications, Shopify builds, API integrations, and backend infrastructure engineered for speed, scalability, and seamless connection with your entire marketing and sales stack. Lead Generation & Email Marketing Systems Multi-channel lead engines, Klaviyo lifecycle flows, abandoned cart recovery, post-purchase sequences, and retargeting infrastructure - all aligned to maximize pipeline consistency and customer lifetime value. The difference between hiring a freelancer and hiring me: A freelancer completes a task. I engineer a system that gets smarter over time - testing, learning, and compounding results without requiring your constant attention. Top consulting firms charge $500K–$5M to build this infrastructure for Fortune 500 companies. I build the same caliber of revenue architecture for ambitious businesses that need enterprise-grade results without enterprise budgets or timelines. I don't hand you deliverables and disappear. I build infrastructure that generates revenue while you sleep. Results: - $47M+ revenue generated across industries - 147 deals closed in one month via sales automation - $14M+ ecommerce revenue from $2M ad spend - 7x ROAS - 100+ daily orders through structured funnel systems - 60–80% manual workload reduction via CRM automation Hire me for: Growth Systems Engineering, AI Marketing Automation, Revenue Architecture, Performance Marketing, Shopify DTC Growth, CRM Development, Sales Funnel Optimization, Lead Generation, Digital Transformation, Full-Stack Development, Demand Generation, Customer Data Platforms, Business Intelligence, Go-To-Market Strategy, Conversion Rate Optimization, Intelligent Process Automation.CHATGPT ADS MANAGER

⭐️ Reliable support for founders who don’t want to babysit I help e-commerce brands manage customer support efficiently while keeping operations organized behind the scenes. From handling high-volume inboxes to resolving order issues and preventing chargebacks, I focus on creating a smooth customer experience without requiring constant oversight. I have hands-on experience supporting growing Shopify brands using tools like Zendesk, Gorgias, Re:amaze, Front, and Shopify. I manage email and chat support, coordinate with fulfillment partners, resolve shipping and account-related concerns, and help maintain organized support workflows during busy periods. Beyond daily customer support, I also support workflow organization through macros, tagging systems, routing rules, and basic automations inside Gorgias and Re:amaze to help reduce repetitive tasks and improve response efficiency. I’m especially comfortable working in fast-paced e-commerce environments where strong communication, problem-solving, and operational support directly impact customer satisfaction and brand reputation. ⭐️ What I Can Help With Customer Experience Management • Email, chat, and ticket support via Gorgias, Re:amaze, and Front • Managing high-volume support inboxes efficiently and accurately • De-escalating frustrated customers and resolving issues professionally • Handling refunds, replacements, cancellations, and order modifications • Supporting ecommerce workflow optimization through macros, tagging systems, routing rules, and basic automation setup in Zendesk, Gorgias and Re:amaze Ecommerce Operations Support • Shopify order management and troubleshooting • Address updates, order edits, and customer account assistance • Coordination with suppliers, fulfillment partners, and internal teams • Monitoring operational issues such as shipping delays, tracking problems, and delivery concerns Fulfillment & Logistics Support • Working with fulfillment partners like ShipBob • Investigating shipment delays, lost packages, and tracking issues • Communicating with logistics teams to resolve delivery-related concerns efficiently Subscription Support • Managing customer subscriptions through Recharge, Seal, and similar platforms • Updating billing details, skipping orders, processing cancellations, and resolving subscription-related concerns • Familiar with subscription retention workflows and cancellation handling Account Health & Risk Management • Chargeback monitoring and dispute response preparation • Refund decision handling with customer experience and business impact in mind • Customer retention and issue resolution to help reduce disputes and escalations ⸻ ⭐️ Tools & Platforms Zohodesk Salesforce Shopify Gorgias Re:amaze Front Helpscout ShipBob Recharge Seal / subscription platforms Google Workspace Slack Seal Discord Shipstation zendesk Asana Rise.ai Klaviyo

✨ Third-Party Integrations Expert | SellerCloud, ChannelAdvisor, NetSuite & More ✨ Hello! My name is 𝐀𝐬𝐚𝐝 𝐊𝐡𝐚𝐰𝐚𝐣𝐚 and I’m a Third-Party Integration Specialist with over 6 years of experience helping eCommerce businesses automate and scale their operations. I specialize in integrating and optimizing SellerCloud, SellBrite, Baselinker, ChannelAdvisor/Rithum, CommerceHub, DSCO, Marketplace Connect, CED Commerce, NetSuite Oracle, GoFlow, Easy Commerce, SellerChamp, LitCommerce, Channable, Channel Gate, SPS Commerce, Zoho Inventory, and other marketplace automation tools. I have successfully streamlined inventory, orders, and multi-channel listings across platforms like Amazon, eBay, Walmart, Etsy, Shopify, BigCommerce, TikTok Shop, and more, ensuring seamless operations and maximum efficiency. --------------------------------------------------------------------------------------------------------------------------- 💼 𝐖𝐇𝐀𝐓 𝐈 𝐂𝐀𝐍 𝐃𝐎 𝐅𝐎𝐑 𝐘𝐎𝐔: ◆ Third-Party Integrations – Seamlessly connect marketplaces and automation tools to streamline your operations. ◆ Marketplace Integration – Link Amazon, eBay, Walmart, Shopify, and more to SellerCloud & other tools. ◆ Bulk & Manual Listing Creation – Optimize and manage listings, including variations. ◆ Product Mapping & Bundles – Ensure accurate mapping and create bundle/shadow listings for better exposure. ◆ Inventory & Warehouse Management – Automate stock updates and sync with FBA, 3PL, and in-house warehouses. ◆ Order & Shipping Automation – Optimize fulfillment, carrier integrations, and tracking across platforms. ◆ Custom Reports & Analytics – Generate insightful reports to enhance efficiency and boost sales. ◆ Ongoing Maintenance & Support – Handle system updates, troubleshoot issues, and provide continuous improvements. …and much more, tailored to your business needs! --------------------------------------------------------------------------------------------------------------------------- 💼 𝐖𝐇𝐘 𝐖𝐎𝐑𝐊 𝐖𝐈𝐓𝐇 𝐌𝐄? ◆ Integration-First Approach – Focused on seamless automation to improve business efficiency. ◆ Step-by-Step Execution – Well-planned strategies to minimize risks and maximize results. ◆ Transparent Communication – Regular updates and progress reports to keep you in the loop. ◆ Deadline-Driven – I meet deadlines without compromising on quality. ◆ Professional Work Ethic – Dedicated, detail-oriented, and committed to success. --------------------------------------------------------------------------------------------------------------------------- ✨ 𝐅𝐑𝐄𝐄 𝐓𝐑𝐈𝐀𝐋 𝐀𝐕𝐀𝐈𝐋𝐀𝐁𝐋𝐄 - Let my work speak for itself before you commit! ✨ 💰 Rate is negotiable depending on the project scope💰 📅 𝐀𝐕𝐀𝐈𝐋𝐀𝐁𝐋𝐄 𝟕 𝐃𝐀𝐘𝐒 𝐀 𝐖𝐄𝐄𝐊: Let’s schedule a call and discuss how I can help grow your eCommerce business! Best Regards, Muhammad Asad K. 𝐘𝐨𝐮𝐫 𝐞𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 & 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭!

Experienced Affiliate Manager with history of building and scaling affiliate channels on both sides of brand and publishers. I am able to identify how to obtain results from your affiliate efforts, including recruiting new affiliates, cultivating existing affiliates, and optimizing for click & conversion rates. Skilled in Digital Marketing Strategies, Data Reporting, Microsoft and Google Suites, and Team Management.