Hire the Best Lectora Specialists
in Serbia

Hi, I'm Ivona! For the past several years, I've been helping founders, startups, and growing businesses stay organized, improve their operations, and provide an excellent experience for their clients. I'm not just someone who completes tasks. I enjoy creating structure, improving workflows, and making day-to-day operations that keep a business moving. Here's how I can help: ⭐ Business Operations Process improvement Operations coordination SOP documentation Workflow optimization Internal organization ⭐ Team Operations Coordinating Virtual Assistants Assigning responsibilities Creating organized systems Keeping projects moving Cross-team communication ⭐ Client Operations Customer onboarding Interview scheduling Client communication CRM management Relationship management ⭐ Administrative Operations Managing multiple inboxes Documentation Internal reporting Research Data organization Some highlights from my experience: ✔ Created dozens of SOPs and internal documentation ✔ Coordinated multiple Virtual Assistants and helped define clear responsibilities across the team ✔ Conducted dozens of onboarding interviews ✔ Scheduled hundreds of client meetings and interviews ✔ Managed 10+ inboxes simultaneously while handling hundreds of emails ✔ Supported founders with daily operations, client communication, scheduling, and internal organization Tools I use regularly: ClickUp • Slack • Google Workspace • Notion • Asana • Trello • Calendly • Zoom • Canva • GoHighLevel • Stripe • Meta Business Suite • ChatGPT • Claude • Gemini • ManyChat • Fathom I'm highly organized, proactive, and enjoy improving the way businesses operate. I naturally look for ways to simplify processes, create clarity, and make work easier for everyone involved. If you're looking for someone reliable, organized, and easy to work with, I'd be happy to discuss how I can support your business.

Hi, I'm Tamara - founder of TMG Growth Agency, a B2B outbound agency helping companies in the EU, US and Middle East build predictable pipelines without hiring a full sales team. We build the whole system - ICP research, lead lists, sending infrastructure, messaging, and ongoing optimization and run it for you end to end. What TMG Growth Agency delivers: Cold email campaigns (setup, copywriting, deliverability, reporting) - using Lemlist and Instantly LinkedIn outreach automation (Aimfox, HeyReach,Sales Navigator) Google Ads - lead generation campaigns for B2B Clay-based lead research and enrichment CRM structure, follow-up sequences, and funnel reporting Recent results: 5 new clients closed for a UK analytics agency through cold email outreach in 6 weeks 40%+ open rates achieved within Month 1 Campaigns running across EU and US markets simultaneously Who we work with: B2B companies - SaaS, agencies, consulting eCommerce - that want qualified leads coming in consistently, not one-off experiments. How we work: Monthly retainer or project-based. Transparent reporting, measurable KPIs, direct communication - no fluff. 📄 Check my Service Overview for packages. Tamara Mardesic, Founder @ TMG Growth Agency

I'm experienced in: * Building system from 0 to the system for small businesses and start-ups. I'm doing a consultation on how to build your system to function by itself. * attracting new clients by innovating and overseeing the sales process for the business. * prospecting, generating leads, qualifying, processing and following up on leads and appointment setting for sales teams. * collaborative work with the sales, marketing and leadership teams. * Initated lead/demand generation strategies that include inbound and outbound sales campagines and initiatives. *solving complex technical integration solutions and issues. * proficiency in Sales and Marketing tools such as: SalesNavigator, Linkedin, Apollo, HubSpot, Salesforce, Zoominfo, RocketReach, Hunter, DiscoverLead, SalesQL, Lusha, etc. * providing consistent, consize and accurate weekly/monthly sales lead gen activity reports to the management.

I help B2B teams build the foundation behind successful outbound campaigns. My focus is on lead research, data sourcing, and outbound setup, making sure your lists are accurate, decision-makers are correctly identified, and everything is properly structured before outreach begins. I work with tools like Apollo and Airscale to source and organize data efficiently. In addition, I do manual research using websites and other resources to find the right leads and verify contact information. I pay attention to company structure, buying roles, and keyword targeting, not just job titles. This usually includes: • B2B Lead Generation & Prospect List Building • Decision-Maker Research & Data Qualification • ICP & Keyword-Based Targeting • List Building and Segmentation in Apollo • Inbox placement testing • Preparing and organizing campaigns in Instantly according to instructions I’ve worked across different B2B industries and adapt quickly to different targeting requirements. If you need someone reliable, detail-oriented, and comfortable working inside outbound systems, I’d be happy to support your team.