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✔️ PUTTING SOFTWARE & DATA TO WORK, AT THE INTERSECTION OF BUSINESS & TECH Entrepreneurs, CxOs, and VPs rely on me to improve their organization with better tools, data, and processes. Together we design and roll out solutions that align operations with strategy, remove bottlenecks, shed light on blind spots, and open up growth opportunities. I've been selected by Upwork's Enterprise team as one of only a few Expert-Vetted talents, placing me among the top 1% consultants on the platform. Think of me as a seasoned business and technology co-pilot who will bring clarity to complex situations and help you make and execute the right choices. My skills include business intelligence, digital marketing, ecommerce, and B2B sales. My clients appreciate the practical and incisive perspective I bring, gained through more than two decades of hands-on experience as an executive, entrepreneur, and adviser. I'm highly adaptable thanks to my varied track record working with large enterprises and small startups, across North America, South America, EMEA, and Asia/Pacific. Because I've built a $1M+/year B2B online business from scratch with a 100% remote team, I know firsthand about bootstrapping, agility, and getting the most out of limited resources. And thanks to my work with large multinationals, I'm well versed in structure, processes, and scaling. I'm familiar with many industries including retail/FMCG, software/tech, healthcare, education, manufacturing, real estate/construction/trades, energy/commodities, publishing/media, government, and aerospace/defense. Past and current clients include 3M, Koch Enterprises, HP, Johnson & Johnson, Microsoft, Novo Nordisk, Procter & Gamble, and many more. ✔️ HERE'S WHAT I CAN DO FOR YOU: USING TECH AS A MEANS TO AN END I can help you choose and use the most suitable applications to collect the most relevant data, monitor the right metrics, and make the best business decisions. 🢂 Design and develop BI solutions. Please consult my Data Visualization profile for details. 🢂 Compare options then select, implement, and automate the tools and processes most suitable for functions such as CRM, marketing automation, inbound/content marketing, account-based marketing, email marketing, search engine marketing, conversion rate optimization, ecommerce, and workflows. 🢂 Integrate SaaS & APIs to build a best-of-breed toolset meeting functional requirements within your constraints. Please consult my Business Analysis profile for details. 🢂 Architect Data as a Service (DaaS) / "data as a product" and B2B partner collaboration platforms. 🢂 Review your business plan, model, and execution. I will poke for holes, question your assumptions, and act as a sounding board. In some cases I'm effectively an accountability coach. ✔️ ACTING AS A CATALYST TO EMPOWER YOUR ORGANIZATION & ENSURE ADOPTION I work not just as a problem solver but also as a coach so that you and your team get systematic reusable know-how from our collaboration. This includes easy-to-follow written procedures and workflows, as well as training sessions via screensharing or on site. ✔️ WORKING TOGETHER I'm fluent in English/French/Spanish and easy to connect to during US working hours. I'm used to juggling time zones, with some of my clients located halfway around the world. I look forward to receiving invites to jobs that fit my skills and will respond promptly. ✔️ USING & INTEGRATING THE BEST SOFTWARE I've contributed to building well-oiled operations using many SaaS, APIs, and on-premises apps including: 📊 Dashboards / Mapping / Spreadsheets / Databases [see Data Visualization profile for details] - Microsoft stack: Power BI, Azure, Office 365 - Relational databases: SQL Server, MySQL, PostgreSQL, Access, Airtable - Online tools: Smartsheet, Datatables - Mapping/GIS: Mapbox, ArcGIS, Kepler/Unfolded Studio, Google Maps, WMS servers, TomTom, MapQuest, HERE 💬 Customer Relationship Management, Marketing Automation, Email Marketing: Salesforce.com, Pipedrive, Desk.com, Dynamics 365 Customer Engagement, Hubspot, Mailchimp, Bronto, Drip 📣Live Chat, Helpdesk, VOIP, Call Centers: Intercom, Spoke Phone, RingCentral 🔗 iPaaS: Zapier, MS Flow/Power Automate, Workato, Tray, webhooks 🔁 APIs & Data Sources: Enigma, Quandl, Fixer, Last10K, Comtrade, US Census, Eurostat, Elexon, ENTSOE, OpenStreetMap, CKAN, JSON/XML/CSV etc. 💳 Payments, Subscriptions, Accounting, Ecommerce, Field Service: Recurly, Authorize.net, Xero, QuickBooks, Amazon Seller Central, Aroflo, ServiceM8 📅 Collaboration, Project Management, Intranets: SharePoint, Teams, GSuite/Gmail, Planview, Trello, Asana, Basecamp 📈 Web & Mobile Analytics: Google Analytics, Mixpanel, Segment 📁 File Storage: Google Drive, OneDrive

A proficient and dedicated writer, editor, and translator who has more than three years of experience in writing, editing articles (news, blog), and transcribing in English, and translating from Spanish to English and vice versa. Contributed English articles to a number of news websites and publications. Currently based in Santiago, Chile. Una escritora, redactora y traductora competente, con mas de tres anos de experiencia en escribir, editar articulos (noticias, blog), y transcribir en Inglés, y traducir desde Español a Ingles y viceversa. Ha aportado articulos ingleses a algunas paginas web de noticias y las publicaciones. Se ubica en Santiago, Chile.