✅ 10 years of e-commerce virtual assistance ✅ 100% Client Satisfaction ✅ Specializes in Dropshipping & Order Processing ✅ Upwork TOP RATED
Are you in need of a high-level, full-time Shopify Ecommerce Virtual Assistant, Customer Support Specialist, or Social Media Manager with expertise in driving growth and maximizing sales? Look no further! 💼
My name is Chakam, a native English/French speaker with over 10 years of experience in E-commerce Virtual Assistance, Customer Support, Content Creation, Social Media Management, and Translation. I have a proven track record of helping clients achieve astronomical sales figures and deliver exceptional customer experiences. 🌟
🚀 In my recent role at Blycolins' Shopify store, we generated an impressive $230K in the months of Q4. Some of my key responsibilities included:
📲 Managing and engaging with their social media platforms, including Instagram, Facebook, and TikTok, to enhance brand visibility and user interaction 📸👥.
📧 Efficiently managing and organizing email communications, promptly responding to inquiries, and effectively filtering out spam messages ✉️📩.
💼 Providing top-notch customer support, including order processing and fulfillment, while utilizing logistics tools like 17track, CJ Packet, CNE Express Tracking and YunExpress Tracking📦📋.
🔍 Conducting thorough research on winning and trending products using platforms such as Adspy, Ecomhunt, Minea, Niche Scraper, and Dropship Spy, to stay ahead of the competition 🕵️♂️📈.
💬 Incorporating customer reviews through platforms like Areviews, Looks, and Alireview, to enhance credibility and trustworthiness ✨👥.
🤝 Handling customer disputes, promptly addressing issues such as modifying delivery details, initiating refunds, and canceling orders when necessary 🙅♀️💰.
🛍️ Seamlessly managing and overseeing multiple Shopify stores through platforms like Freshdesk, Zendesk, Gorgias, and Mail1, ensuring smooth operations and customer satisfaction 🛒📊.
✍️ Creating and publishing compelling social media content, including eye-catching graphics, captivating captions, and relevant hashtags, to drive engagement and brand awareness 📸📝🔍.
🔢 Uploading products to Shopify using tools like Oberlo, DSers, and CJ Dropshipping, ensuring accurate and efficient inventory management 🔄📦.
🌐 Facilitating seamless translation between English and French for their products and entire websites, allowing for global reach and accessibility 🌍🇺🇸🇫🇷.
📝 Crafting and optimizing product descriptions with SEO techniques, ensuring maximum visibility and conversion rates ✍️🔎.
🎨 Utilizing creative tools like Canva and Photoshop to design and create professional visuals that enhance the brand's visual identity and appeal 🎨🖼️.
📚 Researching ideas for engaging blog posts on various topics, providing valuable content and driving organic traffic to the website 📝📚🔍.
📊 Monitoring and analyzing social media and website metrics to identify areas for improvement and develop strategies for growth 📈📊.
📎 Assisting with general administrative tasks, including spam filtering, organizing receipts, and other miscellaneous duties to ensure smooth operations ✉️📑.
💻 Designing and creating visually appealing Shopify product pages that showcase the brand's offerings in an attractive and user-friendly manner 🌟🛍️🎨.
Why should you work with me? Here are a few compelling reasons:
✔️ With a strong internet connection of more than 5 Gb/s, I ensure timely completion of your work. ⏰
✔️ I am available throughout the day and possess the flexibility to work during weekends and holidays to meet your business needs. 📆
✔️ I have extensive knowledge of the Canadian market, enabling me to tailor strategies and approaches that resonate with your target audience.
⭐ Testimonials:
"Chakam was a great help with our Shopify customer support. She was always responsive and helpful, and she went above and beyond to resolve our issues." - John Smith, CEO of Blycolins
"Chakam is a highly skilled and experienced Shopify customer support specialist. She is always willing to go the extra mile to help her clients, and she always gets the job done." - Jane Doe, Marketing Manager at Blycolins
With my 10 years of experience in E-commerce and Dropshipping, I am confident in my ability to surpass your customers' expectations and take your business to the next level.
🚀 Ready to elevate your company's success? Click on the green "Invite to Work" or "Hire" button in the top right-hand corner of the page to get in touch and discuss your goals! 📲
I am committed to delivering perfection in every project we undertake, aiming for nothing less than 5⭐ satisfaction. ✨
Thank you for your interest! 🙏
Chakam 🌟
Shopify
