Hire the Best Skype Specialists in Cairo, EG

Cloud Geek with a strong legal foundation, I've been mastering the Microsoft 365 ecosystem for the past 5 years. A fast learner with a passion for continuous improvement and a knack for tackling new challenges. Multilingual and always eager to expand my knowledge.

My objective is to secure a challenging position in reputable organization to expand my learnings, knowledge, and skills.

As an Operations Manager at Verto Wave, a leading provider of customer experience solutions, I oversee the delivery and implementation of various projects, ensuring high-quality standards, timely completion, and customer satisfaction. I also manage a team of system engineers, providing them with guidance, training, and feedback. With six years of experience in operations and service management, I have developed strong skills in agile project management, technical support, and presentations. I hold certifications in CCNA, ITIL, and CSM, and, CSPO which demonstrate my proficiency and knowledge in networking, service design, and scrum methodologies. I graduated with a bachelor's degree in Computer Science from Ain Shams University, where I learned the fundamentals of programming, data structures, and algorithms. My goal is to leverage my skills and experience to contribute to the growth and success of Verto Wave and its clients, as well as to continue learning and developing as a professional. I am passionate about delivering innovative and effective solutions that enhance customer experience and satisfaction. I value collaboration, communication, and continuous improvement, and I strive to embody these principles in my work.

Decisive, result-focused highly motivated person offering experience in Supply chain, Contact with suppliers, find suppliers worldwide, factories as well! and Administrative assistance, Data Mining, Project Management, Lead Generation, Microsoft Excel, Word projects, PowerPoint presentations, Internet Research, Market research, voice-over, video editor, Data analysis, virtual assistant, Shopify, Etsy and Amazon Product Lister and management. Most of my clients are repeat/long-term projects. Expert Power BI, Office365 Virtual Assistant/E-Commerce Assistant Virtual Assistant for e-commerce store and order management, experience in Dropshipping Personal and Video Production i'm willing to deliver my project with high quality and organization and time effective, communication 24/7 Very good soft-skills and feedback from whom i work with Dedicated to my job and working at least 17 Hours daily/week including weekend Kindly ask for more. your dream job should be true once you order it.

I am an IT Infrastructure & Cloud Engineer with extensive hands-on experience in Microsoft 365, Azure, Entra ID (Azure AD), Exchange Online, and enterprise identity & security solutions. I help organizations modernize their infrastructure, migrate to the cloud, and secure their environments using Microsoft best practices. 🔹 Microsoft 365, Entra ID & Security Microsoft 365 (O365) tenant setup, migration, and administration Exchange Online (EXO): mailbox management, permissions, mail flow, and migrations Entra ID (Azure AD): users, groups, guest accounts, and identity lifecycle management Conditional Access policies design and implementation (MFA, location-based access, device compliance) Identity security hardening and access governance 🔹 Azure & Cloud Solutions Azure tenant administration and hybrid identity integration Azure Automation using PowerShell, Microsoft Graph, and Managed Identity Cloud migration projects from on-premises to Azure and other cloud providers Experience with Azure, AWS, Google Cloud, SoftLayer, and Linode Infrastructure migration leadership for enterprise environments (Amer Group, Fawry, Sarmady) 🔹 Infrastructure & Virtualization Active Directory, DNS, DHCP design and administration Hyper-V and Failover Cluster design and implementation VMware ESXi deployment and virtualization projects MS SQL Server installation and configuration SharePoint 2013/2016 deployment and administration Exchange Server 2010/2013/2016 migrations 🔹 Automation & System Administration PowerShell-based automation for AD, Azure, and M365 User, group, and computer management via GUI and scripting Reporting, auditing, and cleanup of inactive accounts File server management and access control 🔹 Networking & Support CCNA-level networking knowledge (VPN, VoIP, wired & wireless networks) Linux & Red Hat administration (RHCA training completed) ISP-level experience with ADSL services Enterprise support using Remedy Ticketing System I bring a cloud-first, security-focused mindset, strong troubleshooting skills, and real-world enterprise experience. My goal is to reduce operational overhead, improve security posture, and deliver reliable Microsoft-based solutions.

I am an Experienced Customer Support Specialist with over 16 years of experience in customer service. I have developed excellent communication skills, strong problem-solving abilities, and a proven record of delivering fast, accurate, and empathetic support that keeps customers satisfied. I also have a strong background in handling customer inquiries and resolving issues through live chat, email, and phone support. What I can help you with: Live Chat & Email Support Ticket Management (Zendesk, Freshdesk, Intercom, etc.) Technical Support & Troubleshooting CRM Tools & Data Entry Conflict Resolution & Customer Retention I understand that customer experience is key to your business success, and I always go the extra mile to ensure clients and their customers are happy. Let’s work together to build trust, improve response times, and create a seamless support experience.