Hire the Best Technical Writers in Western Australia

I've spent 25 years in software, including as a software engineering manager at Microsoft and AWS. I've also written technical content for decades, from three-day training courses to technical documentation libraries for products such as the .NET Framework, Visual Studio, AWS, and Azure. I do more than just write docs. I run companies' technical content programs, building the tools required to automate content production, publication, and maintenance with humans in the loop. My services include: PLANNING. Identifying gaps and creating a content roadmap. WRITING: Authoring new content from scratch, working with SMEs, and using my own deep technical knowledge to develop content and code samples. REPORTING: Providing weekly or even daily reports on content performance. MAINTENANCE: Identifying stale content, fixing what ought to be saved, and retiring what no longer works. I specialize particularly in data, AI, and DevOps content. I'm fluent in multiple programming languages, particularly Python, PHP, and JavaScript/HTML/CSS. I've deeply familiar with WordPress and have used a dozen+ content management systems in my career; I've even written my own publication automation tooling for Amazon and others.

I’m a technical writer with a Master’s in Technical Communication and 11+ years of experience creating clear, structured, user-focused documentation for complex products and systems. What makes my work unique is that I combine technical writing with professional documentation design. Many writers produce strong text but rely on others for layout and visuals. I create complete manuals from start to finish (writing, structure, diagrams, and layout), resulting in documentation that is both technically accurate and easy to use. My documentation is designed to help installers, operators, and other end-users complete tasks quickly and correctly while reducing support questions and confusion. ⭐️ Documentation I Commonly Produce____________ • Installation manuals • Assembly instructions • Product user manuals • Quick start guides • Technical datasheets • Troubleshooting guides • Service and maintenance manuals • Software user documentation ⭐️ Product/Industry Experience ____________ • Industrial ignition and control systems • CNC machinery and manufacturing equipment • Motorized security shutters • Night-vision optics and technical devices • Sports and fitness equipment • Consumer hardware and household products ⭐️ My Services Include____________ • Writing clear step-by-step installation and assembly instructions • Translating engineering drawings and technical specs into user-friendly documentation • Creating diagrams, callouts, and illustrations • Layout design and production in Adobe InDesign and Illustrator • Documentation audits and improvement recommendations • Developing troubleshooting guides and FAQs • Editing and proofreading technical content ⭐️ Typical Documentation Workflow____________ 1. Review existing materials (drawings, photos, videos, draft instructions). 2. Identify missing steps, safety considerations, and knowledge gaps. 3. Develop a clear structure for the manual. 4. Write step-by-step instructions and supporting content. 5. Design diagrams, callouts, and page layout. 6. Deliver a polished manual in InDesign, PDF, or Word. ⭐️ Tools & Software____________ • Adobe InDesign • Adobe Illustrator • Adobe Photoshop • Cadasio (CAD to technical illustrations) • Markdown • Microsoft Word

vCISO, AI-Cyber specialist, and technical writer helping organizations manage AI risk and complete audits for CMMC Level 2 (NIST 800-171), SOC 2, HIPAA, NIST 800-53, and NIST AI RMF. I deliver audit-ready security architecture across AWS and Azure, practical SSP/POA&M execution, compliance automation in Drata, Vanta, and Sprinto, plus security operations visibility using Microsoft Sentinel (SIEM). I support organizations in banking and financial services, healthcare, SaaS, defense-related environments, and energy/utilities, aligning security and compliance programs to regulatory, contractual, and operational requirements. I am especially effective when engagements require both strategic leadership and detailed execution across people, process, and technology. What clients hire me for: AI Risk and AI Compliance: NIST AI RMF adoption, AI use-case inventories, AI risk assessments, control mapping, AI policy development, vendor governance, and alignment to ISO/IEC 42001 CMMC / NIST 800-171: readiness assessments, SSP/SAR/POA&M, remediation roadmaps, mock assessments, and implementation support SOC 2 (Type I/II): gap assessments, control design, evidence strategy, audit support, and continuous compliance operations HIPAA: risk analysis, safeguard mapping, policy development, vendor security documentation, and audit preparation NIST 800-53: baseline alignment, control tailoring, implementation guidance, and governance operating models Banking / Financial Services: security and compliance programs aligned to FFIEC expectations and GLBA safeguards requirements Energy / Utilities: security governance, risk management, and control support for resilience-focused environments Enterprise Security Architecture: security program architecture, control architecture, reference designs, threat modeling, and secure enterprise patterns AWS and Azure Security Architecture: cloud security posture, IAM design, network segmentation, logging and monitoring strategy, encryption and KMS, platform hardening, and audit-ready evidence models Microsoft Sentinel: SIEM architecture, log integration strategy, detection and monitoring support, incident visibility, and security operations alignment in Azure and hybrid environments Platforms and tooling: I work with compliance and audit-readiness platforms including Drata, Vanta, Sprinto, Secureframe, and Scrut for control mapping, evidence collection, remediation tracking, and ongoing compliance workflows. I also support security operations visibility using Microsoft Sentinel where monitoring and audit evidence need to align. How I engage: vCISO advisory: security leadership, compliance strategy, risk management, executive reporting, incident readiness, and continuous oversight Project-based engagements: targeted assessments, audit readiness projects, control implementation, security architecture initiatives, and documentation packages including SSPs, policies, standards, and procedures I also bring a strong background in technical writing and technical editing, which means clients receive deliverables that are accurate, clear, organized, and audit-ready. If you need a consultant who can help you manage AI risk, improve audit readiness, strengthen security architecture, and deliver documentation that supports compliance outcomes, I can help.

I write to make a difference—from helping communities heal through writing obituaries as a journalist to bridging the gap between patients and clinicians as a copywriter, and to creating clear documentation to ensure personnel perform their work safely as a technical writer—I believe everyone should have access to information necessary to make informed decisions about their lives. I have over 7 years of experience in writing, content creation, and management including AP style journalism, APA style copywriting, technical writing, website and document management, and project management. My content creation experience spreads across long-form (100+ page) safety documents, short-form social and email media copy, HTML-coded, SEO-optimized website copy, and much more! In my free time, I love to play rugby, travel, hike, practice mixology, watch Seattle Reign soccer games, and play guitar (very badly). Contact me for any freelance, full-time, or part-time opportunities.

As an editor for 10+ years, I've copyedited full-length manuscripts, cover letters, blogs, articles, and research papers, and more. My expertise is in providing valuable feedback and edits on written work with a sharp eye for proofreading and catching errors. My experience also includes teaching and tutoring English at the college level. I am quite tech & social media savvy with experience in online publishing and formatting styles.

I’m a freelance writer and educator with experience creating user-focused knowledge bases, help guides, and technical documentation. I specialize in making complex information easy to understand and enjoy helping both teams and individuals learn new tools or build on existing skills. • Excited by learning new skills and tech • Technical skills: HTML, CSS, GitHub, Drupal, WordPress • Library skills: LCC, DDC, RDA, MARC21, AARC2, Dublin Core, BIBFRAME, Library Online, Evergreen, FOLIO, Koha, Aspen Discovery, CORAL ERM, LibGuides, BookWare, WorldCat