Hire the Best Virtual Assistants in Covina, CA

Virtual Assistant and Medical Administrative Specialist/Medical Biller/Scheduler with extensive experience supporting clients in administrative, personal, and healthcare environments. Recognized for exceptional organization, attention to detail, responsiveness, and the ability to anticipate needs while keeping workflows running smoothly. Proven ability to manage complex scheduling, and maintain clear, effective communication. Strong background in customer service with a commitment to delivering efficient, client-focused solutions. Extensive medical background allows me to confidently manage sensitive information, complex workflows, and time-critical tasks while maintaining the highest standards of professionalism, accuracy, and confidentiality. Available for part-time opportunities (20 hours/week). Professional Experience Highlights: Virtual Assistant/Administrative support Real Estate Transaction Coordinator AI trainer (Worked on AI project to train AI on medical scheduling procedures). Manage patient scheduling, intake, and front office operations in healthcare settings Medical claim submission and follow up with insurance companies for families Medical transcriptionist E-mail management and correspondence Customer care specialist Handle high-volume inbound/outbound calls, providing customer and patient support Set up and maintain EHR systems and patient databases Check patient insurance Schedule appointments. CRM Management & Cold/Warm Calling Subject Matter Expert - Upwork - Completed numerous testing assessments for Indeed Call Center - Upwork - (Enrollment Manager/Medical Screener) - patients Call Center - Medical patient care, customer support Product review/marketing feedback Mystery/Secret Shopper (10 years experience) Virtual Assistant Over 30 years of experience. Programs used: Outlook, Excel, Word, Google Docs spreadsheets and Calendar, Hubspot, Acuity (scheduling), Web PT (EMR), Heno (EMR), Dialpad (phone software), Aircall (phone software), I Plum (Phone software), Skype For Business, Google Voice, Slack, Microsoft Teams, Go High Level, Chat GPT Medical Billing Software: Magellan, Optum, Availity. Classes: Medical Receptionist Class on Udemy completed 8/5/25, Medical Scheduler, Virtual Assistant Courses.