Hire the Best Virtualization Specialists
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Hi! Thank you for visiting my profile :) I’m a Virtual Assistant and Account Manager with over 5 years of experience supporting clients and teams remotely. Throughout my career, I have played an integral role in administrative support, customer service, and data management. I specialize in providing personalized customer support, solving problems efficiently, and keeping operations organized and running smoothly. I also have experience working with eCommerce businesses, handling customer support inquiries, order follow-ups, and ensuring a positive customer experience. Additionally, I have knowledge of social media management, including TikTok and content-focused platforms, understanding what makes engaging and effective content. I have also worked with mockup editing using Photoshop, supporting product presentation and visual content needs. Here’s how I can support your business: Customer Support (email & client communication) Account Management and client coordination Email and calendar management Data entry and report creation Team coordination and task organization Process improvement and workflow optimization Social media support and content assistance eCommerce customer support and operations I’m an organized and detail-oriented professional with strong problem-solving skills. I have developed my administrative expertise through hands-on experience working with multiple clients and teams. 🌟 HIGHLIGHTS 🌟 ✅ Experience preparing accurate and timely presentations and reports ✅ Ability to complete data entry and transcription tasks within deadlines ✅ Strong problem-solving skills with an analytical and proactive approach ✅ Proven experience providing efficient remote administrative support ✅ Daily management of multiple email accounts ensuring excellent customer service ✅ Experience supporting eCommerce operations and customer interactions ✅ Familiarity with social media platforms and content workflows ⚒ Tools & Platforms I Use ✅ Google Workspace (Gmail, Drive, Docs, Sheets, Slides) ✅ Slack, Zoom, Trello, Notion, Asana ✅ CRM & Helpdesk Systems (HubSpot, Zoho CRM) ✅ Design tools (Canva, Photoshop, Adobe Acrobat) Thanks to my professional experience, I have developed the ability to manage client accounts, coordinate teams, and improve internal processes to increase efficiency and results. I will be happy to help you achieve your goals and support your business growth. Thank you for your time and consideration. Rosangel A.

Greetings! Are you searching for a proficient and communicative QA professional who can undoubtedly enhance your team? I'm here to provide assistance to businesses in delivering software that functions flawlessly, resulting in a positive user experience. With my experience as a QA specialist, I prioritize the establishment of effective test processes and the development of comprehensive test documentation, encompassing front-end, back-end, API testing, and maintenance. Here are the testing approaches I employ: ➡️ Thorough manual test coverage and execution within bug tracking systems such as Jira, Trello, Asana, Zephyr, and TestRail. ➡️ Creation of customized test plans, strategies, test cases, and bug reports as part of test documentation. ➡️ Proficiency in working with SQL, MySQL, and Postgres databases. ➡️ Familiarity with major cloud platforms, including AWS, Google Cloud, and Azure. ➡️ Expertise in compatibility testing using BrowserStack and real mobile devices (iOS and Android). ➡️ Proficient in automated QA using Cypress and JavaScript frameworks. ➡️ Competence in exploratory, functional, system, regression, BDD, IoT, black/grey box testing. ➡️ Proficiency in API testing using Postman. ➡️ Skilled in load/performance testing with JMeter. 🎖️ Over the years, I have honed my technical and management skills, enabling me to possess a comprehensive understanding of business flow, feature usage/priority, and product strategy. I have in-depth knowledge of cross-functional applications, processes, and procedures. Additionally, I can analyze business requirements and translate them into a test plan that aligns with the project's testing scope. ✉️ If you require professional quality assurance testing, feel free to reach out to me anytime. I am dedicated to delivering effective solutions that cater to your needs!

✔ IT Professional with 16 years of knowledge and hands-on experience in IT ✔ Technical Knowledge and Skills: Microsoft: - Operating Systems -- Windows Server: 2003 / 2003 R2, 2008 / 2008 R2, 2012 / 2012 R2 / 2016 / 2019 -- Client: Windows XP / Vista / 7 / 8 / 8.1 / 10 - Messaging & Office: -- Microsoft Exchange: 2003, 2007, 2010, 2013, 2016, Office 365 -- Microsoft Office:2003/2007/2010/2013/2016/2019/365 - Windows Server Roles: Active Directory, Group Policy, Failover-Clustering, Remote Desktop Services, RRAS, DNS, DHCP, WDS, File Services, WSUS Virtualization & Cloud - Cloud: Microsoft Azure - Hyper-V: 2008 / 2008 R2 / 2012 / 2012 R2 / 2016 / 2019 - VMware: vCenter 4.x, 5.x, 6.x (Basic Experience) Other (OSs, Backup, RMM, Firewalls, AVs, Hosting, Automation): - Operating Systems -- Linux (Basic Experience): Ubuntu, openSUSE, Fedora - Management / Monitoring -- Recent - NinjaRMM, ConnectWise Manage/Automate/Control, ComodoOne -- Other - Naverisk, Atera - Automation: Azure ARM Templates, Ansible (Basic Experience), PowerShell Scripting - Backup Solutions - Arcserve UDP, Ahsay OBS, Veeam Backup & Restore Security (Firewalls, Antiviruses, Email Filtering): - Firewalls: -- Recent: Kerio Control, pfSense (Basic Experience) -- Other: Dell SonicWall, Barracuda, FortiGate, Checkpoint, Sophos - Antivirus and Email Filtering: -- Recent: Inumbo Anti-Spam, ESET – Remote Administrator/Endpoint Security/File Security, Trend Micro - Worry-Free Business Security -- Other: Avast! Endpoint Protection Suite / Enterprise Administration Console Other Applications/Products NextCloud, FileCloud, Passwordstate, SolidCP, WordPress, VMware Mirage, Hosting Controller, Certificates: - VCP - VMware Certified Professional – VCP-410, VCP-510 - MCITP – Enterprise Administrator - MCITP – Enterprise Messaging Administrator - MCITP – Virtualization Administrator Service Description: - Projects - Planning, Design, Management, and Implementation. - Professional Services, System Administration and Network Administration - Management and Support of Microsoft Information Systems, Virtualization Technologies, Information Security, Storage Systems and Backup Solutions. - Managed Services and On-Call Support Languages: - English: Fluent - Hebrew: Native - Spanish: Conversational

I am good at: - solving complex, cross-functional issues that may involve many different technologies in reasonable time. - delivering expert knowledge about technologies and products to fulfill clients' needs for a specific business purpose. Technology-wise this sounds as: Expert knowledge of Windows-based networks and other products and technologies by Microsoft (Windows Server, Active Directory, Exchange, Teams, Azure, Office 365, Intune, Defender) with 20+ years of experience in the area including systems administration. Good knowledge of virtualization (VMware ESX, Microsoft Hyper-V) and cloud solutions (Azure, AWS EC2). Strong knowledge of TCP/IP networking technologies. Expert knowledge of various Identity Management solutions (Microsoft ILM/FIM/MIM (also DirSync and GALSync)+MIMWAL, Oracle Identity Manager, NetIQ (Novell) Identity Manager) and RBAC with 15 years of experience in the area.

I am a professional in AWS with 5 years of proven experience working as an IT support agent and cloud engineer leading all types of projects (app migrations, infrastructure setups, DaaS implementation, cloud server creation, managament and administration) in Amazon Web Services and most recently, Microsoft Azure, for insurance companies within the US. Some of my work skills include: - AWS Infrastructure Configurations (Virtual Private Cloud). - AWS Workspaces Setups. - Migration of local physical environments to the cloud through AWS. - Amazon EC2 configurations and deployments. - Amazon EC2 System Administration. - Microsoft Azure.

I'm an IT Infrastructure and Systems Administrator with over 6 years of hands-on experience managing on-premises and cloud environments. I have worked extensively with Microsoft 365, Azure, and Amazon Web Services (AWS), including services such as S3, EC2, ECS, and CloudWatch. I have a strong foundation in networking fundamentals and infrastructure design. My experience includes administering Windows Server environments, scripting and automation with PowerShell, and managing virtualization platforms such as VMware, vSphere, and Hyper-V to deliver scalable and reliable services. I specialize in server administration and cloud service management, focusing on performance optimization, high availability, and operational reliability. I have successfully managed virtualization infrastructures to deploy servers and services efficiently, supporting business continuity and growth. I'm passionate about continuous learning and keeping up with emerging technologies to design secure, scalable, and resilient IT infrastructures. I communicate effectively with both technical and non-technical stakeholders, work well under pressure, and consistently meet tight deadlines by delivering rapid and effective solutions while maintaining a proactive and preventive operational approach. I'm a collaborative team player with a strong sense of ownership and responsibility, committed to enabling business objectives through stable and well-managed IT services. Overall, I'm a motivated and results-driven IT infrastructure professional with a proven ability to add value to any IT team.