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I am a network engineer with over 10 years of experience. I specialize in desing and configuring data, voice, and video systems. I have expertise in Microsoft Teams Direct Routing, PBX, SBCs, Ribbon Communications, AudioCodes, Genesys, Avaya, Zoom Phone, Zoom Contact Center, Cisco Collaboration Technologies, Sangoma, Gateways, IP Phones, and Core Infrastructure. I have a strong background in VoIP solutions and integrating audio and video with Microsoft Teams. I can set up Microsoft Teams Direct Routing alongside Microsoft Dynamics 365 Contact Center and Zoom Phone services, as well as Cisco CUCM, CUBE, and more.

I help businesses plan, migrate, secure, and support Microsoft 365 and Azure environments without downtime or confusion. I am a Senior Microsoft 365 and Azure Cloud Architect with 20+ years in IT infrastructure, 12+ years in Microsoft cloud, $30K+ earned on Upwork, and 175 completed jobs. I work across Exchange Online, Exchange Hybrid, Azure AD / Entra ID, Intune, Microsoft Defender, Teams Phone / Direct Routing, SharePoint, OneDrive, backup, disaster recovery, and Windows Server modernization. What I can help with: - Microsoft 365 tenant audit, cleanup, licensing review, and security hardening - Exchange Online, Exchange Hybrid, mailbox migration, shared mailbox, DNS, SPF, DKIM, and DMARC fixes - Intune setup for Windows and Mac, device compliance, app deployment, and endpoint security - Teams Phone, Direct Routing, Ribbon SBC, calling policies, and PSTN troubleshooting - Azure migration, identity, networking, storage, backup, disaster recovery, and cost optimization - SharePoint, OneDrive, Teams governance, permissions cleanup, and data protection - Veeam, MSP360, Azure Backup, and recovery readiness planning Clients choose me because I combine architecture-level planning with hands-on engineering. I document what I change, explain risks clearly, and leave environments stable, secure, and easier to manage. If you are not sure what is wrong yet, send me a message. I can review the situation, identify the best path, and help you move forward safely.

• Microsoft Certified: Azure Solutions Architect Expert. • Microsoft Certified: Azure Security Engineer Associate. • Microsoft Certified: Azure Administrator Associate. • Microsoft 365 Certified: Messaging Administrator Associate • Microsoft® Certified Solutions Expert: Cloud Platform and Infrastructure. • Microsoft® Certified Solutions Associate: Windows Server 2012. • AZ-400Designing and Implementing Microsoft DevOps Solutions “Not Certificated” • VMware Certified Professional 6.7 - Data Center Virtualization (VCP-DCV). • ITIL foundation V3. • Microsoft Exchange Server 2013 • Microsoft System Center Configuration Manager 2012. • Cisco Certified Network Associate.

🌟 IT Specialist with Over 15 Years of Experience in IT 🌟 Hello there! 👋 I'm your trusted IT specialist, and I'm here to bring over a decade of expertise in IT to the table. 🖥️ Let's dive into what I can offer: 🔹 Proactive Maintenance and Monitoring: I've got your servers and workstations covered, ensuring they run smoothly. Plus, I handle backups and antivirus security patches like a pro. 🔹 System Installations: I design, coordinate, and supervise system installations, making sure everything runs seamlessly. 🌟 What Sets Me Apart 🌟 I'm not your average IT specialist. Here's why: 🔹 Multi-Tasking Guru: I excel at multitasking, and I'm a project management whiz. Handling multiple projects under pressure? No problem! 🔹 Innovative Problem Solver: I'm resourceful and results-focused. I love aligning technologies with an organization's performance needs, capabilities, and resources. 🔹 Technical Expertise: My skills cover technical architecture, security, system and network design, and administration. I'm also a top-notch problem solver with strong analytical skills. 💡 🔹 Training and Support: I'm passionate about creating engaging learning environments where employees thrive in the learning and development process. Need help with any of the following? 🚀 🔹 IT Support 🔹 Help Desk 🔹 IT Specialist 🔹 Domain and Hosting setup and Migration 🔹 Services Desk 🔹 Desktop Support 🔹 Microsoft Office 365 🔹 Microsoft Exchange & SharePoint Administration 🔹 Email Migration and New Setup 🔹 Google Workspace (formerly G Suite) Migration to Office365 🔹 G Suite Migration 🔹 Google Workplace Migration & Setup 🔹 Google Business to O365 Migration 🔹 Setting up Google Workspace 🔹 Migrating G-Suite Accounts 🔹 Azure Active Directory 🔹 Hardware & Software Solutions 🔹 IT Technical & Customer Support 🔹 End-User Support 🔹 Network & System Configuration 🔹 Windows & Mac OS 🔹 Network Security 🔹 Application Support 🔹 Software/Hardware Installation & Configuration 🔹 Business Analysis 🔹 Technical Support 🔹 Client Relations 🔹 Microsoft Servers 2008/2012 🔹 GSuite to M365 Migration 🔹 Office 365 to Google Apps Migration 🔹Configuring Domain and Google Mail - G Suite Basic 🔹 Migrating Existing Siteground Email to New Google Email 🔹 Email O365 and IT Support 🌟 Technologies at My Fingertips 🌟 I'm well-versed in: 🔹MDM 🔹Intune 🔹SCCM 🔹Microsoft, O365 🔹Azure, AWS 🔹G Suite Administrator 🔹 Microsoft Exchange Server 🔹 DNS Configuration 🔹 Email Communication 🔹 Microsoft Outlook 🔹Windows 🔹Mac, IOS 🔹CyberSecuirty 🔹 Email Technical Support 🔹 Office 365 🔹 Google G Suite 🔹 Google Workspace 360 IT Expert: Your Ultimate IT Tech Support Solution 🔧💼 Ready to take your IT experience to the next level? Let's connect and get things done! 🚀🌐

QA Engineer | Cybersecurity Specialist | Manual QA Tester | Test Automation Engineer | Playwright Expert | Web Application Security | API Testing Specialist | VAPT | Penetration Testing | Mobile App Tester | Regression Testing | Payment Gateway Testing | FinTech QA | SaaS QA | Postman Expert | TypeScript Automation | Security Testing I’m a QA Engineer and Cybersecurity expert with 100% Job Success Score and 15+ years of experience across SaaS and CRM platforms, mobile applications, POS systems, fintech, healthcare, and e-commerce. I help web, mobile, and API teams find bugs, vulnerabilities, and usability issues before their users or attackers do. My approach combines Quality Assurance with security-focused testing. I validate products against requirements, test them through real-user scenarios, and identify functional defects, security weaknesses, payment issues, API problems, and UX friction before they reach production. On a recent mobile project, I identified 100+ bugs before release, helping the application launch with zero critical issues. What I Work On: ✅ Manual QA & Functional Testing I thoroughly test applications across critical user journeys, business requirements, edge cases, and real-world scenarios. * Manual QA Testing * Functional Testing * Regression Testing * Exploratory Testing * End-to-End Testing * Smoke & Sanity Testing * User Acceptance Testing * Test Case Design * Cross-Browser Testing * Responsive Testing ✅ Playwright Test Automation I build maintainable automation suites that reduce repetitive manual regression work and help teams release faster. * Playwright + TypeScript * JavaScript Test Automation * End-to-End Automation * Cucumber / BDD * Automated Regression Suites * Cross-Browser Automation * GitHub Actions CI/CD Integration * Reusable Test Frameworks ✅ Cybersecurity & Application Security Modern products need more than functional testing. I help identify security weaknesses and reduce risk across web applications, APIs, networks, and infrastructure. * Web Application Security Testing * OWASP Top 10 Assessment & Mitigation * API Security Testing * Authentication & Authorization Testing * Vulnerability Assessment * Penetration Testing * Vulnerability Assessment & Penetration Testing (VAPT) * Security Audits & Risk Analysis * Access Control Testing * Security Configuration Review ✅ Network & Infrastructure Security I help assess infrastructure security and identify weaknesses that could increase exposure to cyber threats. * Network Security Assessment * Firewall Security Review * IDS/IPS Review * Network Segmentation * Secure Configuration Review * Endpoint Security * Access Control * Security Hardening * Infrastructure Risk Assessment ✅ Threat Monitoring & Security Operations Security requires continuous visibility, not just one-time testing. * Log Monitoring * Threat Detection * Security Event Analysis * Incident Response Support * Risk Identification * Security Policy Development * Security Best Practices Implementation * Preventive Security Recommendations ✅ API & Database Testing I validate APIs, integrations, databases, and backend workflows from both functional and security perspectives. * Postman API Testing * REST API Validation * Endpoint & Response Testing * API Integration Testing * Error Handling Validation * Webhook Testing * SQL Data Verification * MySQL & PostgreSQL * API Security Validation ✅ Mobile App Testing * iOS Testing via TestFlight * Android App Testing * Play Store Closed Testing * Real Device Testing * Android Emulator Testing * Mobile Web Testing * Cross-Device Testing * Responsive UI Validation ✅ SaaS, Website & E-Commerce QA * Registration & Login * User Onboarding * Checkout & Shopping Cart * SaaS Dashboards * Admin Panels * Role & Permission Testing * Subscription Workflows * CRM Workflows * E-Commerce User Journeys ✅ UX & Usability Testing A feature can technically work and still frustrate users. I identify friction that traditional functional testing can miss. * First-Time User Experience * Registration & Onboarding Friction * Checkout & Payment Drop-Off Analysis * Navigation & Information Clarity * Error Messages & Empty States * UI Consistency * Figma Design Validation * UX Improvement Recommendations I don’t just check whether a feature works. I test whether it works correctly, remains secure, handles real-world scenarios, and delivers a reliable user experience. If you’re building a web application, mobile app, SaaS platform, API, fintech product, or e-commerce system, I can help you identify bugs, security weaknesses, and UX problems before they impact your users or your business.

Windows Server 2008R2/2012 R2/2016/2019, MS Exchange server 2003/2007/2010/2013/2016/2019, MS Lync Server 2010/2013, SFB 2015/2019, SCCM 2007/2012, SCVMM, Hyper-V, PKI,SSL, ADFS, Virtualization, Private Cloud, Office 365/DirSync/SSO, Windows Clustering/NLB. VMWare, ESXi,DRS, ESXi Cluster, VMotion, Azure Infrastructure