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With 12+ years of experience, I specialize in Windows, Linux, Network & Virtualization including VMware, Hyper-v, Proxmox and enterprise IT management to deliver secure, high-performance, and scalable infrastructures.
๐ป Services that, I Provide:
1๏ธโฃ Windows Server & Active Directory Management
๐น Active Directory installation, Group Policies, and Trust Relationships
๐น Windows Server (2012, 2016, 2019, 2022) โ Setup, Configuration & Management
๐น Failover Clustering for High Availability & Disaster Recovery
๐น DNS & DHCP โ Installation, Configuration & Troubleshooting
๐น File Server & Print Server Deployment & Optimization
๐น PowerShell Scripting for Automation & Task Optimization
๐น Microsoft Exchange Server Administration
๐น Exchange Server โ Installation, Migration & Maintenance (2013, 2016, 2019)
๐น Public Key Infrastructure (PKI) & Certificate Services Administration
๐น Active Directory Certificate Services (AD CS) โ Deployment & Management
๐น SSL/TLS Configuration for Secure Communications
๐น Windows Print Server โ Installation & Configuration
2๏ธโฃ Linux & Web Server Administration
๐น Linux Administration โ RHEL, Ubuntu, Debian, CentOS
๐น User & Group Management โ Permissions, ACLs & Access Control
๐น Package Management โ Yum, APT, DNF & Zypper
๐น Web Servers โ NGINX, Apache, IHS, OHS (Proxy & SSL Configuration)
๐น Middleware โ Tomcat, JBoss, GlassFish
๐น System Performance Tuning โ Optimization & Security Enhancements
3๏ธโฃ Network Administration & Engineering
๐นRouting & Switching (Cisco, Juniper, MikroTik, Arista, Huawei)
๐นL2/L3 Network Design, NAT, VLAN, Trunking
๐นL4/L7 Firewall Policy Configuration (Cisco ASA, Fortinet, Huawei USG)
๐นVPN (IPSec, OpenVPN, WireGuard), Load Balancing & HA
๐นSD-WAN Deployment & NSX / NSX-T Micro-Segmentation
๐นTP-Link Omada EAP, Switch, Router Setup & Integration
๐นNetwork Monitoring & Optimization using SNMP, NetFlow, Syslog
4๏ธโฃVMware, Proxmox & Hyper-V Virtualization Expertise
๐น VMware ESXi, vCenter, NSX, vSAN & Horizon deployment and management
๐น High Availability, DRS, VLANs, firewall rules & AD integration in VMware
๐น Proxmox with LXC/KVM, Ceph storage & HA cluster configuration
๐น Hyper-V setup with clustering, Live Migration & Azure hybrid integration
๐น Veeam Backup for VMware & Proxmox with DR & secure backup planning
๐น iSCSI/Fibre Channel SAN, snapshot management & storage optimization
๐น Strong in VM hardening, disaster recovery & performance tuning
5๏ธโฃ Middleware, Messaging, Database & Storage Expertise
๐น Hands-on with Oracle WebLogic, IBM WebSphere & IBM MQ for enterprise deployments
๐น Skilled in SSL/TLS, clustering, JDBC, JMS & thread pool tuning
๐น Strong in log analysis, performance tuning & system hardening
๐น Database admin for Oracle, MySQL, PostgreSQL, MongoDB & Firebase
๐น Backup, replication & failover strategies for high availability
๐น Expertise in TrueNAS, Nextcloud & Tailscale for secure storage
๐น Hybrid cloud setup with file sharing, sync & redundancy features
6๏ธโฃ System Hardening, Security Automation & AI Integration
๐น Hardening Windows/Linux systems with Firewalld, IPTables, GPOs
๐น Implementing NIST & CIS benchmarks, audits & patch compliance
๐น Python/Bash scripting for automation, log analysis & threat hunting
๐น AI/ML expertise in NLP, CNN, GNN, anomaly detection & automation
๐น Chatbot & LLM integration for support, task automation & fine-tuning
๐น PydanticAI for secure AI output validation & model optimization
๐น Simulation research in AI, VANET, 4G/5G using MATLAB & OMNeT++
๐ Why Choose Me?
โ 12+ years of enterprise IT experience in Windows, Linux & Cloud
โ Proven expertise in troubleshooting & optimizing IT infrastructures
โ Strong security focus โ Ensuring system stability & compliance
โ Efficient automation โ Using PowerShell & Bash scripting
๐ฌJust hit the CHAT button and DISCUSS your custom requirements.
VMware NSX
VMware Administration
Windows Server
Microsoft Active Directory
Microsoft Exchange Server
Microsoft IIS
Microsoft Windows PowerShell
SSL Certificate
Linux System Administration
Network Administration
Firewall
Fortinet
Router
Cisco
Proxmox VE
Abdul R.
Lahore, Pakistan
$20/hr
4.9
33 jobs
Network and Cloud Systems Administrator with 5+ years of experience in IT infrastructure. Proficient in: | Networking & Security | Linux & Windows Servers | Hypervisors | AWS& Azure | M365 |Storage Solution
Here is a detailed breakdown of my technical expertise:
Infrastructure & Networking
Networking: I have extensive experience with L2/L3 Switches from vendors like Cisco and Huawei, as well as other managed and unmanaged switches.
Firewalls: My security expertise includes working with a wide range of firewall solutions from Cisco, Palo Alto, FortiGate, Huawei, Mikrotik, and Sophos.
Wireless: I'm proficient in deploying and managing Wi-Fi solutions from Ubiquiti (UniFi), Ruckus, TP-Link, and Tenda.
VPNs: My skills extend to implementing secure remote access using OpenVPN, WireGuard, and Cisco AnyConnect.
Network Monitoring: I use industry-standard tools like Zabbix, Nagios, Checkmk, Cacti, and Solaris to ensure network health and performance.
Systems & Virtualization
Microsoft: I have a strong background in Windows Servers, Active Directory, Office 365, Azure AD, SharePoint, Exchange Online, and Teams.
Linux: My Linux administration skills cover a variety of distributions, including Red Hat, Debian, SUSE, Kali Linux, CentOS, Ubuntu, and Fedora.
Virtualization: I am an expert in virtualization technologies, including VMware vSphere, Hyper-V, Proxmox VE, Citrix Xen, and XCP-ng.
Containerization: I am proficient in Docker, Kubernetes, and OpenShift for modern application deployment.
Storage Solutions: I have hands-on experience with Synology NAS, SAN, Unraid, and TrueNAS.
Mail Servers: My skills in email management include working with MS Exchange, Modoboa, Postfix, and Dovecot.
Cloud & Security
Cloud Computing: I am well-versed in cloud services, including SaaS, PaaS, and IaaS, and have practical experience with AWS, Azure, Hetzner, and Contabo.
Endpoint Protection: My security skills include managing endpoint protection solutions like EDR, XDR, CrowdStrike, Falcon Sensor, Vipre, and ESET.
SIEM Solutions: I have experience with Wazuh and Splunk for security information and event management.
Applications & Tools
Linux Applications: I have a strong command of common Linux applications such as Nginx, Apache, Gitlab, dhcpd, Bind9, and PowerDNS.
Ticketing Systems: I'm proficient in using ticketing and project management tools like Redmine and Jira.
VoIP: My experience includes working with VoIP platforms such as Vicidial and Issabel.
Linux
Windows Server
Amazon Web Services
Office 365
System Administration
Network Administration
Firewall
Remote IT Management
Virtualization
Proxmox VE
Docker
Network Engineering
Cloud Management
IT Support
VPN
Jamal N.
Lahore, Pakistan
$25/hr
5.0
38 jobs
Tickets piling up, users blocked, and the last support hire just followed a script? I diagnose end-to-end and fix root causes โ 10+ years in IT support, Top Rated on Upwork, 100% Job Success across 1,300+ logged hours.
I'm a senior IT professional delivering technical support across cloud environments, SaaS platforms, Microsoft 365, and on-premises infrastructure. I hold the Azure Solutions Architect Expert certification alongside VMware VCP-DCV, VCP-NV, and ISO 27001 Lead Auditor credentials โ engineering depth behind every ticket, not surface-level troubleshooting.
WHAT SETS ME APART
I operate at Tier 2/3 level. Whether it's a broken API integration, a DNS misconfiguration, a misbehaving SaaS platform, or a Microsoft 365 policy conflict, I find the root cause and fix it properly โ then document it so it stays fixed.
CORE TECHNICAL STRENGTHS
โข Support & Troubleshooting โ application issues, API/webhook failures, subscription and access logic, payment and data anomalies, browser debugging
โข Microsoft 365 & Azure โ Intune, Defender for Endpoint, Entra ID, Exchange, email deliverability (DMARC/SPF/DKIM), tenant migrations
โข Infrastructure โ Azure, VMware, physical server builds, networking, Cloudflare, DNS
โข Web & Monitoring โ WordPress (build/maintain/secure), Zabbix, PostHog, HTTP debugging
โข Security & Compliance โ ISO 27001, CMMC, PCI DSS, Microsoft security stack
โข Scripting & Automation โ Python, JavaScript, shell scripting, AI-powered workflow automation
โข Tooling โ HubSpot, JIRA, Linear, GitHub, MySQL, SSH/Linux
RECENT LONG-TERM ENGAGEMENTS
โข 735 hours as a Support Engineer for a US SaaS company โ "incredibly reliable and consistently delivers high-quality work" (5โ )
โข 472 hours as an IT Support Specialist โ "professional and responsive throughout" (5โ )
โข Azure infrastructure migration planned and executed with minimal downtime (5โ )
HOW I ENGAGE
Detail-oriented, reliable, and async-friendly. I've supported US-based clients across SaaS, MSP, and enterprise environments, I work comfortably across time zones, and I keep clients informed without needing to be chased. Average response time on Upwork: under 4 hours.
If you need someone who goes beyond ticket responses โ someone who investigates deeply, documents thoroughly, and strengthens your support operations over time โ send me a message and tell me what's breaking. I'll tell you how I'd fix it.
VMware Administration
VMware vSphere
Azure Cosmos DB
Linux
Virtual Machine
Azure App Service
OpenVPN
Containerization
Microsoft Azure
Python
CentOS
cPanel
Microsoft 365 Copilot
API Integration
Umair G.
Lahore, Pakistan
$15/hr
4.6
4 jobs
I am an IT Support Engineer and System Administrator with 7+ years of experience providing technical support, Microsoft 365 administration, network administration, and infrastructure management for businesses across the US, UK, and Canada.
I specialize in Microsoft 365, Azure, Windows Server, Active Directory, Microsoft Intune, Exchange Online, Entra ID (Azure AD), SharePoint, Teams Administration, and 3CX VoIP systems. I help businesses maintain secure, reliable, and high-performing IT environments while minimizing downtime and improving operational efficiency.
My expertise includes:
โ IT Support & Help Desk Support (Tier 1, Tier 2 & Tier 3)
โ Microsoft 365 / Office 365 Administration
โ Azure Administration & Cloud Infrastructure
โ Windows Server Administration
โ Active Directory & Group Policy Management
โ Microsoft Intune & Device Management
โ Exchange Online Migration & Administration
โ Network Administration (DNS, DHCP, TCP/IP, VPN)
โ Firewall Configuration & Network Troubleshooting
โ Remote Desktop & End-User Support
โ Virtualization (Hyper-V & VMware)
โ 3CX VoIP, SIP Trunking & PBX Administration
โ MSP Support & Ticket Management
โ Email Migration & Domain Management
โ System Monitoring & Infrastructure Support
In addition to hands-on technical expertise, I have successfully supervised and managed IT support teams of 30+ engineers, implemented efficient support workflows, improved SLA performance, and maintained high levels of customer satisfaction.
Whether you need ongoing IT support, Microsoft 365 administration, Azure management, network troubleshooting, server administration, 3CX support, or a dedicated MSP engineer, I can help keep your systems running smoothly and securely.
๐๐ค๐ข๐ฅ๐ฅ๐ฌ: IT Support, Technical Support, Help Desk, Service Desk, Microsoft 365, Office 365, Azure, Windows Server, Active Directory, Entra ID, Microsoft Intune, Exchange Online, SharePoint, Teams Administration, Network Administration, VPN, DNS, DHCP, VoIP, 3CX, VMware, Hyper-V, MSP Support, System Administration, Desktop Support, Remote Support.
๐๐๐ / ๐๐ ๐๐ฉ๐๐ซ๐๐ญ๐ข๐จ๐ง๐ฌ
- ConnectWise Manage
- ConnectWise Control (ScreenConnect)
- Hudu
- Atera
- Syncro
- NinjaOne
- Datto RMM
- Remote Monitoring & Management (RMM)
- PSA (Professional Services Automation)
- Documentation
- Onboarding
- Offboarding
๐๐ข๐๐ซ๐จ๐ฌ๐จ๐๐ญ / ๐๐๐๐ง๐ญ๐ข๐ญ๐ฒ
- Microsoft 365
- Exchange Online
- Microsoft Intune
- Entra ID (Azure AD)
- Active Directory
- SharePoint Online
- Microsoft Teams
๐๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ & ๐๐ง๐๐ฉ๐จ๐ข๐ง๐ญ ๐๐๐ง๐๐ ๐๐ฆ๐๐ง๐ญ
- Remote Dsktop Support
- Endpoint Management
- Device Management
- User Provisioning
- User Onboarding & Offboarding
- Patch Management
- Asset Management
๐๐ข๐๐ค๐๐ญ๐ข๐ง๐ ๐๐ฒ๐ฌ๐ญ๐๐ฆ๐ฌ
- ConnectWise Manage
- Autotask
- Freshservice
- Zendesk
- Jira Service Management
๐๐๐๐ค๐ฎ๐ฉ & ๐๐๐๐จ๐ฏ๐๐ซ๐ฒ
- Datto Backup
- Acronis
- Veeam
Customer Service
Tech & IT
Server
Technical Support
Network Administration
Microsoft Azure
Jamshed A.
Lahore, Pakistan
$30/hr
4.8
93 jobs
๐ Availability
๐ Available 24/7/365
๐ Global Time Zone Coverage
โก Urgent & Priority Projects Accepted
๐ Instant Communication via Upwork, Email, Teams, Zoom
I provide round-the-clock support for critical IT systems, ensuring fast response, zero downtime, and business continuity.
๐ Overview
With 18+ years of global experience supporting MSPs and enterprise clients, I deliver secure, scalable, and future-ready IT solutions. As a Microsoft, Google, and AWS Certified Professional, I specialize in cloud, hybrid, and automation workflows that keep businesses running seamlessly.
I am a Microsoft Certified System Administrator with deep expertise in Windows Infrastructure, Cloud Administration, AI-driven automation, and collaborative platforms like Nextcloud. My solutions ensure compliance, resilience, and efficiency across diverse environments.
๐ป Core Expertise
Microsoft Windows Server (2003โ2025): Active Directory, DNS, DHCP, Group Policy, File/Print Services.
Active Directory Migration: Schema updates, trust relationships, seamless upgrades.
Microsoft Intune & Endpoint Manager: Device enrollment, compliance, app deployment.
Microsoft Exchange Server (2003โ2019): On-prem, Hybrid, Microsoft 365 migrations.
IIS Hosting: SSL, secure web applications, load balancing.
DFS: Enterprise namespace and replication.
SQL Server (2008โ2022): Always On, Failover Clustering, Performance Tuning.
Azure Services: VMs, networking, identity, and conditional access.
VPN Solutions: OpenVPN, IPsec, L2TP, PPTP.
Remote Desktop Services: Secure hybrid deployments.
Disaster Recovery: Veeam, Acronis, automated failover.
NAS & Storage: Synology, QNAP, enterprise storage.
VMware Infrastructure: ESXi, vCenter, HA clusters.
Hyper-V Virtualization: Cluster setup, failover, DR planning.
Nextcloud: Secure file sharing, collaboration, enterprise cloud storage.
n8n Automation: Workflow automation, API integrations, business process optimization.
AI Workflows: Intelligent automation, predictive monitoring, AI-driven ITSM.
๐ MSP & IT Management Tools
ConnectWise Manage โ PSA & ticketing
LabTech / ConnectWise Automate โ Remote monitoring & automation.
Datto RMM โ Endpoint management & patching.
Splashtop Business โ Secure remote access.
Jira ITSM โ Ticketing & workflow automation.
๐ฆ Portfolio & Achievements
Global MSP Projects: Delivered end-to-end infrastructure solutions across North America, Europe, and Asia.
Microsoft 365 Migration: 5,000+ mailboxes migrated with zero downtime.
Exchange Server Expertise: Managed all versions from 2003 to 2019.
DFS Implementation: Designed enterprise-level replication & namespace.
SQL Server HA: Mission-critical clustering & performance tuning.
Intune Deployment: 2,000+ endpoints secured & compliant.
Hybrid Cloud Architecture: Azure AD Connect for seamless identity sync.
VMware HA & DR: Automated failover with Veeam.
Nextcloud Deployment: Secure collaboration platform for enterprise teams.
n8n Workflow Automation: Automated ITSM processes, reducing manual overhead.
AI Workflow Integration: Predictive monitoring & intelligent IT operations.
๐ Certifications
Microsoft Certified: Azure Administrator Associate
Microsoft 365 Certified: Enterprise Administrator Expert
AWS Certified Solutions Architect โ Associate
ITIL Foundation Certified
๐ฅ Why Hire Me?
With 18 years of proven success across Microsoft Windows Server, Active Directory, Exchange, SQL, Azure, VMware, NAS, VPN, RDS, Google Workspace, AWS, Nextcloud, n8n, and AI workflows, I deliver fast, reliable, and cost-effective solutions.
Whether you need cloud migration, endpoint security, workflow automation, high availability, or disaster recovery, I am available 24/7/365 for urgent projects across any time zone.
๐ Letโs work together to make your IT infrastructure secure, automated, and future-ready.
VMware Administration
Microsoft Active Directory
Microsoft Windows PowerShell
Windows Server
Microsoft Exchange Server
System Administration
Microsoft Azure
VMware vSphere
Google Workspace Administration
Windows Administration
Helpdesk
Microsoft Hyper-V Server
Technical Support
Office 365
Microsoft Intune
Remote IT Management
Microsoft Endpoint Manager
Backup & Migration
Storage Area Network
n8n
Muhammad R.
Lahore, Pakistan
$12/hr
5.0
6 jobs
Hi. This is Muhammad Rameez here:
System/Network and Cloud Engineer with more than 6 years of experience in IT operations. Advanced expertise in technical support, implementation, installation & maintenance, security, Windows Server, and client computers, with the โdriveโ and โget it doneโ attitude.
I also specialize in Microsoft 365 administration, including domain and email migrations, account setup, security configuration, and user training. With hands-on experience in planning, implementing, and optimizing cloud-based productivity environments, I ensure smooth transitions with minimal downtime and no data loss.
Proven track record in effectively planning and optimizing IT infrastructure to consistently achieve high availability, streamline collaboration, and facilitate organizational growth.
Moreover: I am Providing Information Technology Consultancy & Providing the services mentioned below.
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Windows Servers:
Active Directory, DNS, IIS, FileServer, RDP, RDWeb etc
---------------------------------------------------------------------------------------------------------
Virtualizations:
VMWare, Hyper-V
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Firewalls:
Mikrotik: Load Balancing, Open and site-to-site VPN, DHCP, PPOE, Bandwidth Management
PFSense: Advanced Firewall, VPN, and Routing functionality in cloud-based Detection and Prevention, Load Balancing, Traffic Shaping, GeoIP blocking, Dual-stack IPv4 and IPv6 Support, DHCP and DNS Server, Domain Name blacklisting, Multiple VPN tunnels using IPsec and OpenVPN, Web Content Filtering,
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Backup Services โ On Hands experience in implementing the Backup Utility of Veeam & SPX.
Veeam Backup and Replication
Veeam Cloud Connect
Veeam Service Provider Console
Designing a Disaster Recovery Plan using Veeam
Physical to VM Migrations VM to Physical Migration
---------------------------------------------------------------------------------------------------------
Implementation and configuration of VMware, ESXI, Clustering, Hyper-V, replication, and Live Migration without Failover in a virtual environment
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O365 Implementation, Customization, Migration, Integration, Office 365 support, and Merged services.
Microsoft Active Directory
Office 365
Microsoft Azure
System Administration
Computer Network
Microsoft Server
VMware ESX Server
Storage Area Network
Palo Alto Firewalls
End User Technical Support
Tech & IT
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