Outreach Specialist - B2B Phone Outreach for Product Sampling (Remote, Hybrid Pay)

Job Description: I am an e-commerce seller with my own online store, Amazon presence, and influencer partnerships. I’m expanding by introducing our consumer wellness product to local physical retail stores across the US. I’m looking for a reliable and professional Outreach Specialist for phone-based outreach (starting as a trial project with potential for long-term collaboration). What You Will Do: Receive targeted lists of US retail store contacts (sourced from public directories like Yelp and Google Maps). Make outbound calls to introduce our product and offer free samples shipped from California. Use a shared Google Sheet to track every call result clearly (connected, wrong number, interested, not interested, etc.). When you reach the right person, politely request basic store information (shipping address, contact email) so we can send samples for them to evaluate. Goal: Secure stores willing to receive and test the product, potentially leading to future shelf placement. You will be provided with a ready-to-use call script, product information sheet, and clear guidelines. This is not high-pressure sales — it’s professional outreach focused on offering free samples. Requirements: Clear, professional, and friendly English communication skills Experience with outbound calling or customer outreach (preferred but not mandatory) Reliable internet, quiet workspace, and attention to detail Comfortable working independently and updating tracking sheets accurately Phone Setup: We can use a VoIP solution (I can provide access or you can use your preferred tool). Compensation (Hybrid Model): $5 per hour (tracked via Upwork Time Tracker) +$3 per successful sample request (store agrees to receive free samples and provides shipping + contact details) This combines stable pay with performance incentives. Volume is flexible — you can work 15–30 hours per week depending on your availability. We can adjust rates after the initial trial based on results. Next Steps: The exact nature of the product (a consumer wellness item) will be shared privately with serious candidates only. If you’re interested, please apply and tell me briefly: Any previous experience with phone outreach or customer service How many hours per week you can commit Whether you have used any VoIP calling tools before Looking forward to working with someone reliable and communicative. This is a great opportunity to grow together as we expand the business.