Welcome to Tech at Work: Upwork’s AI & Technical Blog

The world of work is changing fast, and at Upwork, we’re not just keeping up—we’re driving the transformation. I’m excited to introduce Tech at Work, Upwork’s new AI & technical blog, where we’ll take you behind the scenes of how we’re delivering the AI-powered future of work.

Why This Blog? Why Now?

Traditional models of how we hire, find work opportunities and collaborate are quickly being left in the rearview mirror. AI is ushering in a moment for work reinvention where the new work economy is powered by AI tools, talent, and infrastructure. Advancements are being made at warp speed, both in the external landscape and inside the walls of Upwork. At Upwork, technology is deeply embedded in our platform and, frankly, AI is part of our company DNA. Tech at Work will be a space where our AI, product, and engineering teams share insights into how we’re building a product and customer experience that thrives in the era of AI. 

What to Expect

Our blog will feature stories about and deep dives into:

• AI & Machine Learning Innovation – How we’re leveraging AI to make work better–delivering outcomes for customers.
• Product & User Experience – The technologies shaping Upwork’s marketplace and how they improve collaboration and outcome delivery for businesses and talent.
• Engineering & Infrastructure – Behind-the-scenes technical challenges and breakthroughs.
• Industry Trends, AI Theory & Thought Leadership – Our perspective on where AI, major players in the space  and the future of work are headed.

This blog is for you – the AI engineers, developers, product leaders, and tech enthusiasts – who want to understand how tech is reshaping work and the exciting innovation we’re creating at Upwork.

The Future of Work is AI-Powered

Upwork has always been a pioneer in the world of work, and now we’re leading the charge in AI-powered work. We’re transforming how businesses and independent professionals achieve meaningful work outcomes—faster, smarter, and with greater agility—by combining human expertise with AI technologies.

We’re excited to share our progress, learnings, best practices and an in-depth, often highly technical peek at what we’re building and why.

Welcome to Tech at Work.