Hire the best Certified CompTIA Certified professionals

I have over 10 years of experience in Customer Service and Technical Support. I am highly motivated, I learn quickly and I am extremely task orientated. I like to build a routine or a process and work around it and through my years of experience, I have developed excellent customer service skills and rapport building. I give everything I do 100% commitment and dedication. I have a professional and positive phone manner, I can provide email support, ticket, and phone support and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout my years of experience, I have developed excellent...

Top-rated freelancer with 10 Years of experience as a Technical Support / MSP Help Desk Technician. - Office 365 (Microsoft Office, OneDrive, SharePoint, Exchange Online) - Helpdesk support through phone, chat or email - Windows Server / Active Directory (Setup, Configuration, and migrations) - Network troubleshooting - Maintenance and troubleshooting of Microsoft Servers and Workstations - Configuration, maintenance, and troubleshooting of Sonicwall, Cisco, Netgear, and other similar firewalls or network equipment. - Email migration (IMAP, Exchange on-premise and Office 365) - Laptop, Desktop, and MAC troubleshooting - Virtualization...

I am a highly motivated type of individual solid determination, 15 years experienced in IT Helpdesk customer support specialize in computers and network support. had been part with one of the worlds leading company. Strong initiative skills and problem solving. Has a wide range of technical skills and knowledge on computers, Servers, Network and Telecoms, Rest assured I am very flexible and can work with minimal supervision. Being a Top Rated Plus IT Technical support Specialist and having 15 years of experience in IT industries, expect a timely and quality accomplishment of tasks and projects delivered accordingly. Key services:...

I worked with customer support in several sectors, from the call center to my own little home computer repair shop. I have always taken care of the client as if I were in his place, as I understood that for some people the ability to learn is easier than in others and, being a person with easy learning, I feel that I need to share my knowledge, thus facilitating an better communication and understanding of both parties, also gaining experience aiming at other angles of everyday situations, there is always something we learn on a daily basis too, so I always tried to share to evolve. With that, I was able to develop great teamwork on a...

As a Senior IT Helpdesk professional with over 10 years of experience in the field, I am highly motivated and dedicated to providing excellent customer service. I have a strong command of written and spoken English and am an excellent communicator, able to effectively communicate with users at all levels. I am also able to work under pressure and can work independently or as part of a team. My strong organizational and time management skills, as well as my ability to work with minimal supervision and manage others, have allowed me to excel in this role. In my previous positions, I have developed a wide range of technical skills, including...

I am a highly motivated and dedicated professional with a proven track record in delivering exceptional customer service and technical support. With over 9 years of experience in providing efficient and high-quality support to clients from various industries, as well as 4 years of experience managing home health aspects, I possess the skills and expertise necessary to excel in the roles of Service Desk, Q.A. Manager, and Home Health Therapist Coordinator. In my previous roles, I have effectively communicated with clients and employees through phone calls, emails, and text messages, covering a wide range of areas such as telecommunications,...

Worked Extensively on Framework's Like Cakephp, Smarty, Laravel, Codeignitor, Symfony Worked on various successful web applications and delivered it by working in team & as an individual. The few of the application includes: Online Examination Survey Management Appointment Management Bidding Portal Performance Evaluation IoT based Beacon enabled solutions Chat Applications using Websocket, Laravel pusher Having great expertise working on Google ads API and facebook ads API Expertise with Angular js, Node.js, Vue.js, React.js, Angular 8, Angular 2 Special expertise with Analytics and APIs which includes Integration of charts using Highcharts,...

I'm seeking opportunities where I can put my 5 years of IT experience to work, multilingual abilities and my team work commitment. In the last two years I moved from Help Desk service to start a new developer path where I could perform activitiest hrough agile methodologies. I used to work remotely with dynamic teams developing software engineering projects. Technologies used: PHP | Javascript | React.js | Redux | HTML | CSS | jQuery | Git | NodeJS | Express | NPM | Webpack | Bootstrap | MySql | OOP | MVC | Yarn | Tailwind | MongoDB | SASS | Postman | Jest |

I’m a Mechatronic Engineer who was attracted to the dark side of software development early in my career. I have real-world work experience with some of the most popular software development technologies (full list at the bottom). I always take the time to understand the business and technical aspects of your project before writing any code, but still just charging you for development time only. That gives you the confident that you will only pay for code that actually works, pushing your project in the right direction on every release. I'm not the typical dumb Code! Code! Code! programmer. I have worked as software developer since 2006,...

WHAT CAN I DO FOR YOU? API Development and integration with POS, Payment processing etc Custom solutions development System administration in Windows client and Server OS Data work in Word and Excel (data entry, formatting, manipulation, consolidation, creating templates with formulas, macros etc) Customer services / Help Desk support Installation, initial staging and maintenance of NCR products such as Aloha POS, Connected Payments, EDC, Aloha To Go, Aloha Online Ordering, Aloha Kitchen Database prepping for restaurants - initial staging and maintenance Etc MY KNOWLEDGE AND EXPERIENCE: Over 20 years of experience in IT industry Experience...

Professional freelancer with a broad variety of experience in customer service, technical support, Web development and Full Stack development. A hard worker and fast learner, I am always attentive to client needs in order to meet their requirements meticulously. Dedicated smart worker, a pure valuable asset for the success of your projects.

I'm a senior customer service professional, with more than 12 years of working experience as a customer and technical support supervisor and manager. I am dependable and detail-oriented, I excel at completing projects within time and budget constraints. I am a highly motivated, confident and dedicated individual. ✅ Bilingual English and Arabic. ✅ 9 years of proven experience. ✅ 100% commitment to deadlines. ✅ Using most of the known software in the field, such as Intercom and zendesk. ✅ Communication on the go. ✅ Experience with urgent jobs. ✅ Willingness to sign NDAs. I'm Specialize at: ✓ Zendesk ✓ Intercom ✓ Zopim ✓ LiveChat ✓ Stripe ✓...

🏆 One of the Top Rated Freelancers by clients on Upwork ✔ 13 years of experience in the customer support industry ✔ 7 years and counting on Upwork ✔ Fluent in English, Spanish, and French ❤️ Passionate about delivering top-notch service Seeking a Trusted Partner for Customer Support? When it comes to customer support, choosing a provider that acts as a true partner is vital. As a committed partner, I am dedicated to helping my clients succeed by delivering exceptional service and continuous improvement. I work closely with clients to understand their needs and develop custom support solutions that drive their business forward. Don't...

Aim for Perfection. My goal is to help e-commerce brands to increase their revenue by retaining customers through providing excellent customer service/support. I can work independently and with minimal supervision. Here are the following tasks that I can handle and manage with: ✅Email Customer Support ✅Email Management ✅Help Desk/Ticket Support ✅E-commerce Customer Service ✅Live Chat Support ✅Shopify Support ✅Online Community Moderation ✅Amazon Customer Service ✅eBay Customer Service and Listings ✅Virtual Assistance I work with the following software and tools: 👍 Filevine Law Case Software, Tettra, Zendesk, Shopify, Gorgias, Intercom...

With my 7 years of experience in the field of Freelancing, equipped with excellent skills in Customer Service, Product Outsourcing, Social Media Marketing, Email Handling, Purchasing, Selling, Order Fulfillment, Product Research, Lead Generation, Data Entry, and other Administrative tasks, hence, I know that I can provide quality services to the client. Had experience in using Freshdesk, Shopify, Mailchimp, QuickBase, Amazon Seller Central, eBay, Zendesk, Magento, Alibaba, madeinchina.com, Asana, Oberlo, Reamaze, Helpscout, Dropified, Aliexpress, Etsy, Dropbox, Front App, CommerceHQ, Trello, Google Docs, Sellbright, Freshworks, Channel...

Hello! I'm Aaron Jeremy, I have my expertise for Business IT Structure specially for a startup company, I can implement ITILv4 Business Processes, Application Tools (SaaS or 3rd party), Cloud Infrastructure, User Administration, System Administration and a lot more. Kindly check my CV for more info 😉

If you require assistance with any of the following tasks, feel free to reach out to me. I would be delighted to provide my expertise. ▸ Customer/user support ▸ Product messaging (crafting FAQs, Knowledgebase Articles & tutorial explainer videos) ▸ Building CRM process workflows, automations, templates & canned messages ▸ Content ideation & development, writing ▸ User Research, Fact-finding & checking ▸ Cryptocurrency Transactions Auditing, Analysis & Reporting ▸ Optimizing your landing pages and Email copies for conversion ▸ Customizing WordPress website theme to convert visitors ▸ App testing, reproducing bugs & giving feedback ▸ Social...

I am a born tech guy and a natural troubleshooter at heart. I see this as a great opportunity, but even more than that, this industry is tailor-made for my skill sets and will challenge me to grow in the job I love. I also see this as a way to help others and deepen my understanding of my field on a larger scale. I am very flexible with my available work hours, and others always describe me as an enthusiastic team player! Here is a brief summary of some of my current skills that might be of use to you: NOC - VoIP • Support small to enterprise-grade customers in NY, PA, MD, CT, and FL in On-net and off-net environments providing VoIP...

⭐⭐⭐⭐⭐ "Very knowledgeable and a great person to work with. Thank you for your help." - Upwork Client My over 7 years of experience supporting and using various CRM software can provide value and expertise to your business and clients! CRM software that I've supported has varied in industry from human resources and recruiting to insurance sales. I can provide your clients with a white glove help desk experience as well as top notch training on your CRM! A few of my accomplishments supporting CRM software include: - Training 5 divisions of recruiters (about 150 people) for a Fortune 100 healthcare company on automation features in a...

✅As a highly rated and experienced Managed Service Engineer with a focus on IT Project Management and Technical Support, I have honed my skills over the past 6+ years by delivering results for companies globally. My expertise in L1 & L2 operations has been instrumental in driving growth and improving performance for my clients. I have proven expertise in software, internet service providers (ISP), logistics, and the transportation industry. I have a track record of successfully coordinating, evaluating, and implementing networks, cybersecurity, telecommunications, and IT projects. I'm self-motivated and have a business-minded approach,...

Highly motivated and experienced IT professional with expert proficiency in providing desktop, server, and application technical support in a dynamic, fast paced environment; offers over five years of experience supporting executives and senior leaders in an enterprise environment. Comprehensive understanding of the skills needed to quickly identify and resolve issues with hardware, software, and network access.  Well versed in providing end users with the necessary training and knowledge to empower full use and benefit from technology. Regarded for the ability to deliver outstanding results with the highest degree of expertise and...