I’m a Senior Network & Cloud Engineer with multiple years of experience designing, troubleshooting, and optimizing enterprise-grade networks and SD-WAN environments for global clients.
I specialize in SD-WAN (VMware VeloCloud, Cisco Meraki, Fortinet, CATO), advanced network troubleshooting (L1–L3), and hybrid cloud connectivity (AWS, Azure, GCP). I have hands-on experience working with major ISPs (AT&T, Verizon, Comcast, Spectrum) and resolving complex WAN, MPLS, and internet performance issues.
I’ve supported large-scale environments including telecom core networks (4G/5G, VoLTE, IMS), enterprise WAN infrastructures, and cloud-native Kubernetes deployments.
💼 Roles I Have Successfully Delivered:
• Leve 2 Network Engineer 'RV Wifi Parks' - Access Parks USA
• SD-WAN Engineer (Multi-vendor SASE environments) - ConfigureInc USA
• Network Engineer (Enterprise & ISP Networks) - Airespring USA
• Service Assurance Engineer (NOC L2/L3 Operations) - ATSG USA
• Cloud DevOps Engineer (Kubernetes, CI/CD, Microservices) - Freelance
• Telecom Core Network Engineer (4G/5G, VoLTE, IMS, NB-IoT) - Huawei Saudi Arabia
• Technical Lead (Network Operations & Incident Management) - Ericsson Saudi Arabia
🎓 Certifications:
• AI Solutions on Cisco Infrastructure Essentials
• AWS Solutions Architect – Associate
• Kubernetes Certified Administrator (CKA)
• Kubernetes Certified Application Developer (CKAD)
• Cisco Certified Network Associate (CCNA)
• Juniper JNCIA Certified
• CATO SD-WAN Certified
• ADTRAN Certified
• Ericsson Cloud Associate
• Ericsson 5G Core & IMS Certified
• Fortinet NSE-4 (In Progress)
• Cisco CCNP (In Progress)
🔧 What I Can Do for You:
• Design, deploy, and troubleshoot SD-WAN solutions (VeloCloud, Meraki, Fortinet)
• Resolve packet loss, latency, and routing issues (BGP, OSPF, MPLS)
• Configure site-to-site VPNs, Auto VPN, IPsec tunnels
• Optimize WAN performance using QoS, traffic shaping, and business policies
• Troubleshoot ISP/carrier issues and coordinate escalations
• Configure and manage Cisco, Juniper, Aruba, MikroTik networks
• Deploy and troubleshoot WiFi networks (Meraki, Mist, Aruba)
• Setup hybrid cloud connectivity (AWS, Azure, GCP with on-prem)
• Kubernetes deployment and networking troubleshooting (EKS, GKE)
• Network monitoring and alerting (PRTG, SolarWinds, Wireshark)
💡 Why Clients Choose Me:
✔ Fast troubleshooting & root cause analysis
✔ Strong communication (clear updates, RCA reports)
✔ Experience with real production networks (not just labs)
✔ Proven ability to reduce downtime and improve performance
If you’re facing network slowness, outages, SD-WAN issues, or need expert design/implementation — I can help you fix it quickly and efficiently.
Let’s connect and get your network running at peak performance.
🛠️ Skills
🔹 Core Networking
✔ SD-WAN (VeloCloud, Meraki, Fortinet, CATO)
✔ Routing & Switching (BGP, OSPF, VLANs, STP)
✔ MPLS, VPN, IPsec, GRE
✔ Network Troubleshooting (L1/L2/L3)
🔹 Wireless & Access
✔ Cisco Meraki (MX, MS, MR)
✔ Juniper Mist (Marvis AI)
✔ Aruba Networks
✔ Cradlepoint / Peplink (LTE/5G)
🔹 Cloud & DevOps
✔ AWS (VPC, EC2, Load Balancer, VPN)
✔ Kubernetes (EKS, GKE, YAML, Pods, Services)
✔ CI/CD (Jenkins)
✔ Microservices Deployment
🔹 Telecom & 5G
✔ 4G/5G Core Networks
✔ VoLTE / IMS
✔ NB-IoT
✔ KPI Monitoring & Optimization
🔹 Tools & Monitoring
✔ Wireshark (PCAP Analysis)
✔ SolarWinds / PRTG
✔ PingPlotter / WinMTR
✔ ServiceNow / Netcool / BMC
✔ Meraki Dashboard / VeloCloud Orchestrator
🚀 Leadership Roles I Can Take / Have Experience Supporting:
• NOC Team Lead – Leading L1/L2 engineers, managing escalations, and ensuring SLA compliance
• Service Assurance Lead – Driving incident management, RCA, and network performance optimization
• NOC Manager – Overseeing 24/7 operations, KPIs, reporting, and team performance
• Customer Support Lead (Technical) – Managing client communication, escalations, and service delivery
• Technical Lead (Network Operations) – Guiding troubleshooting, mentoring teams, and handling critical outages
• SD-WAN / Network Architect – Designing scalable WAN and hybrid cloud solutions
• Incident Manager – Managing P1/P2 incidents, bridge calls, and cross-team coordination
• Operations Manager (Network/ISP/MSP) – Improving processes, reducing MTTR, and enhancing service quality
Computer Network
Network Administration
Network Design
Network Engineering
Network Monitoring
Network Security
Technical Support
Customer Support
Incident Management
Cloud Engineering
System Administration
Network Analysis
Kubernetes
Helpdesk
Troubleshooting
Ticketing System
System Configuration
Customer Service
Tech & IT
IT Service Management
Muhammad U.
Multan, Pakistan
$40/hr
5.0
30 jobs
Network & Security Engineer (CCNP) | Network Administration | MikroTik (MTCNA) | Fortinet | pfSense | VPN | Firewall | Monitoring | IT Support | Windows server
I help businesses design, troubleshoot, and secure reliable networks so operations stay stable and risk stays low. I’m a hands-on Network & Security Engineer with 9+ years of experience delivering real-world solutions across Cisco, MikroTik, Fortinet, pfSense, VPNs, and monitoring.
I focus on scalable, documented, long-term fixes (not temporary patches), and I communicate clearly throughout the project.
What I can help you with
• Network Design & Troubleshooting (LAN/WAN/Wi‑Fi): routing, switching, VLANs, inter-VLAN routing, performance tuning, site-to-site connectivity
• Firewall Setup & Hardening: Fortinet / pfSense / Cisco ASA, NAT, security policies, segmentation, best practices
• VPN Setup: IPsec / SSL / Site-to-Site / Remote Access, user access control, multi-site tunnels, secure remote work
• MikroTik RouterOS Services: routing, firewall, bandwidth/QoS shaping, ISP/WISP setups, wireless optimization, network troubleshooting
• Server & Virtualization Support: Windows/Linux administration, VMware / Hyper‑V (support, integration, migrations)
• Cloud Support: AWS / Google Cloud (GCP) connectivity, migration support, hybrid networking
• Monitoring & Alerts: PRTG / Zabbix, dashboards, alerts, proactive issue detection
Example results delivered
• Ransomware recovery + security hardening: recovered 91% of encrypted files and implemented protective controls
• Multi-site network (50+ employees): reduced downtime 87% and saved $15,000/year through optimized architecture
• Secure VPN rollout (3 countries): enabled remote work for 30+ users across multiple locations
How I work
• Quick assessment → clear plan → controlled changes → testing → full documentation
• Secure-by-default approach and clean, maintainable configurations
• Available for one-time projects, ongoing managed services, and urgent troubleshooting
Send me a short summary of your environment (devices, number of sites/users, ISP links, current issues/goals), and I’ll reply with a practical plan and next steps.
Network Architecture
Network Engineering
Network Security
VPN
Network Analysis
Information Technology
IT Support
Server Operating System
Firewall
Configuration Management
Cloud Database
Information Security Audit
Linux System Administration
Server Administration
Automation
Vulnerability Assessment
System Monitoring
SSH
Docker
Git
Ummer I.
Lahore, Pakistan
$60/hr
4.9
72 jobs
👑 Expert Vetted - Top 1% of talent on Upwork
⭐️ Top Rated Plus - Highly rated for work on large projects
🎯 100% Job Success Score
🕒 3000+ hours on Upwork
✅ 14+ years of experience
✅ 50+ projects delivered
✅ Excelling in delivering Fortune 500-scale projects
Over 13 years of extensive experience in Cloud Environment, Corporate Network, FinTechs and ISPs.
In Summary, my credentials include,
Cloud Expertise
Amazon Web Services (EC2, S3, VPC, IAM, Security-Groups, DirectConnect, Transit Gateway, WAF etc)
Oracle Cloud Infrastructure (VCN, Subnets, Route Tables, Compute, IAM etc)
Google Cloud Platform (IAM, Compute Engine, Firewall, Partner Interconnect, VPN, VPC etc)
Security:
Cisco FMC, FTDs & ASA, Palo Alto Network Firewalls and Panorama, Fortinet, FortiManager, Fortigate Firewalls, F5 BigIP LTM WAF, IPSec & Remote Access VPNs, NGIPS, Threat Prevention, URL Filtering, Cisco ISE, Cisco DUO, TACACS & Radius Authentication, SIEM, Cortex XDR, Wazuh, Rapid7, Security Onion
Routing:
OSPF, BGP, MPLS, Policy Base Routing using Route Maps, TCP/IP, Layer 3 Redundancy (HSRP), IP Spoofing, Virtualization (VRF), IP SLA, NAT/PAT, GRE Tunnels.
Switching:
Nexus VPC, Cisco Stack, Catalyst VSS, VXLAN, Spanning Tree Protocol, EtherChannels (LACP, PAGP), Access-Maps.
DevOps:
Terraform, Ansible, Python, Git, BitBucket, Docker, Jenkins, Linux, Netbox, Wireshark
PCNSE, PCNSA
CCNA 200-120
CCNA Security 640-554
CCNP R & S
Network Design
Network Engineering
Network Security
VPN
Firewall
Ansible
Palo Alto Firewalls
Cisco Firepower Threat Defense
Google Cloud Platform
Amazon Web Services
Oracle Cloud
Cisco ISE
Cisco Certified Network Professional
Fortinet
FortiGate Firewall
Zaheer M.
Peshawar, Pakistan
$20/hr
4.9
99 jobs
I'm a network and System Engineer with 12 years of experience in various environments, including both home and corporate networks.
I can help you with the following areas
Protocols and IP Services: VLANs, Etherchannel, LACP, Spanning Tree STP and RSTP, ACLs, VPNs, RADIUS, PPPoE, DNS, DHCP, Proxies, SNMP, Host and Network-based Firewalls.
Servers and IT Infrastructure
- VMware ESXi, hyper V, citrix XEN
- Active Directory, Windows Servers, print, file.
-Red Hat, CentOS, Debian, and Ubuntu configuration and deployment
- VOIP Servers Free PBX(Asterisk, Elastix, FreePBX, 3CX)configuration and deployment
-Office 365 configuration and administration
- Microsoft Azure cloud services
-AWS Solution Architect
Microsoft Azure
Firewall
macOS
Office 365
Microsoft Active Directory
VoIP Administration
Citrix Hypervisor
Red Hat Certified Engineer
Cisco Certified Network Associate
VMware ESX Server
Microsoft Certified Information Technology Professional
Asterisk
Web Server
Sophos Sophos UTM
Fortinet
Waqas Q.
Islamabad, Pakistan
$35/hr
4.9
37 jobs
Top Rated Plus IT Professional with 15+ years of enterprise experience helping businesses design, troubleshoot, secure, and optimize networks, Microsoft 365 environments, Windows servers, VPNs, and cloud infrastructure.
I have worked with leading organizations including Accenture, Hewlett Packard (HP), Cisco, and Australian Managed Service Providers such as BaseHost, MACIT, and Easy Internet Services, supporting businesses ranging from small offices to large enterprise environments.
I specialize in helping businesses keep their IT infrastructure secure, reliable, and running efficiently through proactive support and practical solutions.
Core Expertise
Managed IT Services (MSP)
Level 1–3 Help Desk Support
Microsoft 365 Administration
Active Directory & Entra ID
Windows Server Administration
Windows 10/11 & macOS Support
User Onboarding & Offboarding
VPN Configuration & Troubleshooting
Printer & Peripheral Support
Remote Desktop Support
Email Migration & Administration
Networking
Cisco Routing & Switching
Enterprise Wireless (Cisco & Aruba)
VLANs, STP, OSPF, BGP
VPN & Site-to-Site Connectivity
Firewall Configuration
DNS, DHCP & TCP/IP
Cisco Meraki
Network Troubleshooting
Network Documentation
Cloud & Infrastructure
Microsoft 365
Exchange Online
SharePoint
Teams
Intune
Azure Fundamentals
Google Workspace
Virtual Machines
Backup & Disaster Recovery
Automation
Python for Network Automation
Ansible
Network Monitoring Scripts
Configuration Automation
Operational Reporting
Process Automation
Services I Offer
✔ Microsoft 365 Administration
✔ Windows & macOS Support
✔ Active Directory & Entra ID
✔ Network Troubleshooting
✔ VPN Setup & Support
✔ Cisco Networking
✔ Firewall Configuration
✔ Python Network Automation
✔ WordPress Support
✔ Technical Documentation
✔ Remote IT Support
Cisco Router
Network Engineering
VPN
Python
Virtual LAN
IPv6
ITIL
JNCIA-Junos
Cisco IOS
Aruba
Ansible
Juniper
Cisco Certified Network Associate
Faizan S.
Multan City, Pakistan
$20/hr
4.8
21 jobs
Network Engineer & Architect with 6+ years of experience designing, deploying, and securing enterprise, data center, and cloud networks.
CCNP & MCSA certified, delivering high-availability, cost-efficient, and secure network solutions.
Hands-on expertise with Cisco, Huawei, Juniper, MikroTik, Dell, HP, Ruckus, and UniFi networks, along with firewalls including Palo Alto, Fortinet, Sophos, and Cisco ASA.
I help businesses design, secure, and optimize enterprise and cloud networks. From network design and firewall configuration to VPN setup and complex troubleshooting, I solve your challenges quickly and professionally, ensuring your systems run smoothly and securely.
Certifications:
- Cisco Certified Network Professional (CCNP)
- Cisco Certified Network Associate (CCNA)
- Microsoft Certified Solutions Associate (MCSA)
Tools:
- Nagios
- Cacti
- OpManager
- Zabbix
- PRTG Network Monitor
- Solar Winds NPM
- Packet Tracer
- GNS3
- EVE-NG
- Microsoft Visio
- Lucidchart
Network Architecture
Network Administration
Network Design
Network Engineering
Network Monitoring
Network Security
VPN
Cisco
Routing
Cisco Certified Network Professional
Mikrotik RouterBOARD
WiFi
FortiGate Firewall
System Administration
Microsoft Server
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