Professional Virtual Assistant | Data Entry & Research Specialist | Content Moderator | Annotation Expert | Ticket Puller | 13+ Years of Freelancing Experience
✅ Top Skills:
Amazon VA, Data Entry, Internet Research, Lead Generation, Content Moderation, Image & Text Annotation, Email Finding, Product Listing, Translation (EN/UR/HI), Ticket Puller
Are you looking for a highly experienced, reliable, and detail-oriented freelancer who delivers accurate, high-quality work on time, every time?
With over 13 years of full-time freelancing experience, I have successfully supported clients across various industries by providing professional, efficient, and precise services.
🛒 Amazon VA & eCommerce Support
Product Research using Helium 10 and Jungle Scout
Amazon Listing Optimization
Keyword Research & Competitor Analysis
Amazon Account Handling
🎟️ Event Ticket Pulling
Experienced in securing tickets on:
Ticketmaster.com, Ticketmaster.co.uk
eticketing.co.uk
chelseafc.com/en
eventim.de
fck.dk
ticket.lfv.li
…and many more platforms.
🧹 Content Moderation & Annotation
Moderating text, images, and social media content
Removing inappropriate content based on guidelines
Annotation of images, videos, and text for AI/ML training datasets
Bounding boxes, labeling, categorization, and metadata tagging
📊 Administrative & Research Services
Accurate Data Entry
Internet Research & Data Scraping
Lead Generation & List Building
PDF to Word/Excel Conversion & Transcription
Contact Information & Email Finding
🌐 Language & Translation Services
English ⇄ Urdu Translation (professional, precise, and clear)
English ⇄ Hindi (word-for-word or contextual & engaging)
Double proofreading & unlimited revisions included
⭐ Why Hire Me?
✅ 13+ Years of Proven Freelancing Experience
✅ Detail-Oriented and Self-Motivated
✅ Reliable, Organized, and Communicative
✅ Weekend Availability
✅ Fast Learner & Tech-Savvy
✅ Able to Work with Minimal Supervision
Let’s collaborate and make your project a success. I’m always ready to go the extra mile to meet your expectations.
📩 Message me now to get started!
Community Moderation
Microsoft Excel
Data Entry
Google Docs
Content Management
Quality Assurance
Data Mining
English to Urdu Translation
Content Creation
Mathematics
Social Media Management
Amazon FBA
Lead Generation
Data Extraction
Data Quality Assessment
Muhammad I.
Islamabad, Pakistan
$5/hr
5.0
23 jobs
✅ 24/7 availability!
✅ Raising Talent Badge Holder!
✅ 5 Star Ratings!
✅ Identity Verified!
✅ Highly Recommended Reviews!
✅100% job Success!
✅IELTS Certified!
✅50mbps optical fiber internet!
✅Power & Internet Backup!
✅No Timezone Limit
My goal is to obtain a job in a friendly environment where I can get the chance to fully use my skills in a field that can identify my knowledge.
I am a key guy that has the ability to work alone, with a team or lead a team when the need arises.
My Primary skills are Customer support, moderation, video editing/ 4k @ 60 fps recording and social media management.
My secondary skills are IT support, virtual Assistance and data entry.
I have worked as a Moderator as a part of a team for online academic website, social groups, facebook, orkut, etc.
I have worked for the government of Pakistan in Educational platform for National Book Foundation for 2 years.
I am currently available 24/7 including weekends.
Content Moderation
Proofreading
General Transcription
Accounting
Social Media Website
Content Writing
Discord
Customer Support
ChatGPT
Tutoring
Virtual Assistance
4K Ultra HD
Gameplay Footage
Game Testing
Amir A.
Lahore, Pakistan
$10/hr
4.9
57 jobs
Welcome to my profile. I'm Amir and a freelancer with experience in image annotation, labeling, and video tagging. I am skilled with Vast Knowledge of Image Content Moderation, Web Research & Data entry.
I CAN ALSO DO:
✅ E-commerce store data entry
✅ Web annotation / Data Operations Annotation / Data Labeling (Text and Images)/ CVAT
✅ Quality Assurance
I CAN HELP YOU WITH:
✅ General data entry work including typing, copy paste or converting and formatting files
✅ Different types of web research including Academic
✅ Email Management
✅ Data mining
✅ Verifying data on your spreadsheet for accuracy and filling in missing information
🏆 "We’ve done several projects with Amir - he did a GREAT job for us. Hardworking, diligent and always driving towards project completion. Very much looking forward to working with him again. Thank Amir!"
👍"Very successful cooperation. Tasks completed according to the requirements. No setbacks."
👍"Amir is a quick learner and helped on finishing the project soon."
👍"Job completed in an effective and timely manner."
✍️✍️✍️✍️✍️
Let us identify exactly what you need and your timeframe. I am here to help. We can do a trial work to see if we are a good fit before proceeding to the rest of the project.
Good communication is VERY important for me.
You can contact me any time and would love to see how I can help. 🙂
Content Moderation
Accuracy Verification
Microsoft Excel
Microsoft Word
Data Entry
Editing & Proofreading
Research Methods
Data Scraping
Mathematics
Fact-Checking
Data Annotation
Data Labeling
Ticketing System
Ticketmaster Entertainment, Inc.
Ticking
Haider I.
Karachi, Pakistan
$7/hr
5.0
33 jobs
Helping businesses hire exceptional talent, deliver outstanding customer experiences, and build safe, trusted platforms.
I bring 11+ years of professional experience, including 6+ years in HR & Talent Acquisition and 5+ years in Trust & Safety, Customer Support, and Risk Operations, helping global companies build high-performing teams while delivering exceptional customer experiences.
My background combines two areas that are essential for growing businesses: people and operations. Throughout my career, I have successfully managed full-cycle recruitment while also supporting customers through high-volume case management, Zendesk ticket handling, fraud investigations, policy enforcement, and customer escalations.
As an Upwork Talent Sourcer, I partnered directly with clients to understand hiring needs, create job postings, source qualified professionals, review applications, conduct interviews, coordinate hiring, and build strong talent pipelines. I have also served as an HR Manager and recruited for healthcare, eCommerce, technology, customer support, sales, marketing, creative, and operations roles across remote teams.
On the customer operations side, I have extensive experience handling Zendesk support tickets, investigating account and payment-related issues, reviewing ID verification (KYC), detecting fraud patterns, enforcing platform policies, managing escalations, and maintaining detailed case documentation while consistently meeting quality and productivity targets.
Core Expertise
✔ HR & Talent Acquisition
✔ Full-Cycle Recruitment & Upwork Talent Sourcing
✔ Customer Success & Customer Support
✔ Zendesk Ticket & Case Management
✔ Trust & Safety & Risk Operations
✔ Fraud Detection, KYC & Policy Enforcement
✔ ATS, CRM & Recruitment Pipeline Management
✔ Candidate Screening, Interviewing & Onboarding
I’m known for being organized, dependable, and proactive. Whether I'm helping a company hire exceptional talent, supporting customers through complex issues, or protecting a platform from fraud, I take ownership, communicate clearly, and focus on delivering results with minimal supervision.
If you're looking for someone who can contribute from day one, adapt quickly, and become a reliable long-term member of your team, I'd love to discuss how I can help your business succeed.
Content Moderation
Customer Service
Recruiting
Human Resources
Candidate Sourcing
Candidate Evaluation
Candidate Interviewing
Applicant Tracking Systems
LinkedIn Recruiting
Customer Support
Customer Satisfaction
Zendesk
Email Support
Customer Onboarding
Customer Engagement
Know Your Customer
Fraud Detection
Risk Analysis
Case Management
Risk Management
Ali S.
Rawalpindi, Pakistan
$7/hr
5.0
5 jobs
Stop stressing about empty miles, low-paying loads, and endless paperwork. I’ll handle it for you.
(Small Straight, Large Straight, Power Only, LTL, Sylectus, DAT, Truckstop, Motive)
Hi, this is Ali, a US truck dispatcher & virtual assistant with 4+ years of experience keeping carriers, fleets, and owner operators moving profitably. My focus is simple: maximize your revenue, keep your trucks loaded, and free you from admin headaches.
🚛 Here’s how I can help support your business:
1. Load Planning & Route Optimization : Dry Van, Reefer, Flatbed, Power Only
2. Broker Negotiation : securing the best possible rates on DAT, Truckstop, 123Loadboard
3. 24/7 Driver Support: real-time communication & issue resolution
4. Paperwork & Compliance : rate confirmations, invoicing, carrier packets, IFTA, ELD monitoring
5. Customer Support & Admin Assistance : calls, emails, CRM updates, appointment scheduling
💡 Why clients choose me:
# 4+ years of hands on dispatching & logistics expertise in the U.S. market
# Proven track record of keeping trucks moving without downtime
# Professional communicator who builds trust with drivers and brokers , insurance, and clients.
# Organized, proactive, and fully dedicated to your success
I’ve dispatched:
• Power Only (PO)
• 26ft Box Trucks
• 53’ Dry Vans & Reefers
• Flatbeds & Hotshots
Administrative Support (BOL, POD, Factoring documentation preparation, Email and Phone Communication).
Dispatch Technologies Dispatch
Truck
Dispatch & Tracking Solutions LETS
Internet Truckstop ITS Dispatch
Load Calculation
Virtual Assistance
Outbound Call
Customer Support
Inbound Inquiry
Sales
Email
Data Entry
Freight Forwarding
Ammar A.
Lahore, Pakistan
$7/hr
4.6
27 jobs
Professional Offerings:
👨🏼✈️ Team Lead,
💻 Technical Support
💰 E-commerce,
💻 Shopify,
💻 Woo Commerce,
💻 Chat Support,
🕺🏼 Social Media Management,
📧 Email management
💵 Email Marketing,
💻 Project Management,
- Dispute management,
Klarna, PayPal ,Stripe
- Administrative tasks,
Order Processing, Handling PayPal and Klarna disputes, Internet
Research, and Social Media Handling.
- Customer Services Software,
Zendesk, Zoho Mail, Gorgias, Tawk.to, Intercom, Gsuit, Outlook, Salesforce, Hubsport, and Jira
- Tools and Internal communication software:
Slack, Skype, Shopify, Alibaba, Google Docs, Excel, Google Spreadsheet, Notion, Clickup, and Trello.
I am a seasoned customer support specialist with over 7 years of experience, recognized as a Top Rated Plus freelancer on Upwork. Throughout my career, I have excelled in managing customer interactions and ensuring high satisfaction levels. My expertise lies in team management, quality assurance, and delivering exceptional service promptly. I’m a professional in Business Administration (MBA degree).
I have also developed fluency in the English Language along with a good command of Listening, Writing, and speaking. I will streamline your processes and help you remove blocks that are hindering your vision, mission, and goals.
Key Skills and Specializations:
- Customer Support Management:
Proven ability to lead and mentor teams to deliver outstanding customer service.
- Customer Retention
Customer retention is the difficult part of customer service and I’m quite good at it as I have able to reduce churn to 85%.
- CRM Expertise:
Proficient in utilizing advanced CRM platforms such as Zendesk, Freshdesk, Salesforce, Gorgias, and Intercom to streamline support processes and maximize efficiency.
- Services as a VA:
Provide a comprehensive range of services tailored to support businesses and professionals across various industries, excel in administrative tasks such as managing emails, calendars, and travel arrangements, ensuring efficient organization and seamless scheduling.
- Dispute Resolution:
Successfully managed disputes on PayPal, Klarna, and Stripe, mitigating risks and achieving favorable outcomes for clients and customers alike.
- Quality Assurance:
Implementing rigorous QA standards to maintain service excellence and uphold client satisfaction.
- Flexibility and Adaptability:
Adapting swiftly to evolving customer needs and operational requirements to ensure seamless service delivery.
- Order Management : (Shopify, OBERLO, Obordesk, Ali Express and Amazon)
- Klaviyo
- Sms Bumps
Client Commitment:
I am dedicated to exceeding client expectations by delivering prompt, personalized support and fostering long-term relationships based on trust and reliability. My proactive approach to problem-solving and commitment to quality ensures that all customer interactions are handled with professionalism and efficiency.
I believe that the customer is always right and hence forwarding my belief I will achieve and maintain my 99.9% client satisfaction and constantly work on improving my skill set.
If you're looking for an experienced Virtual Assistant I'm the person you need. I will suggest you try my services which are highly affordable yet flexible and up to your mark.
Your satisfaction is my criterion for success :)
Customer Service
HubSpot
Zendesk
Technical Support
Online Chat Support
Email Support
Shopify
SaaS
Gorgias
Intercom
Freshdesk
Notion
Zendesk API
HighLevel
Email Communication
Customer Retention
Customer Retention Strategy
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