Hire the Best German Specialists in Chemnitz, DE
Chemnitz, Germany
I help businesses save time and reduce costs – whether that's through high-converting websites, automated workflows, or delivering excellent customer support myself. With 3+ years in technical support at Mailingwork (a German SaaS company for email marketing), I've seen firsthand where businesses lose time: repetitive support tickets, disconnected tools, and manual processes that should run themselves. That's why I don't just build websites – I build systems that actually work. And when businesses need a reliable human on the front line, I bring the same mindset to direct customer support. What I Offer: ✓ Modern, responsive website development (HTML, CSS, JavaScript, React) ✓ E-commerce solutions (Shopify, WooCommerce, Amazon & eBay marketplace optimization) ✓ AI-powered automation systems (automated ticket handling, smart response workflows) ✓ Workflow automation & API integrations (Zoho, Zapier, Webhooks, Node.js) ✓ Customer support – live chat, email support, helpdesk management ✓ Website maintenance and performance optimization My Background: - IHK Certified E-Commerce Specialist (Kaufmann im E-Commerce) - 3+ years in 1st & 2nd level customer support at a SaaS company - Built AI-powered customer support automation systems processing hundreds of tickets automatically - Developed webhook integrations with Zoho Desk and custom Node.js backends - Experience with Amazon & eBay marketplace management and conversion optimization - Strong focus on user experience – because I know what makes customers happy Whether you need a high-converting website, automated workflows, or a customer support specialist who actually understands your tech stack – I deliver solutions that work for your business. 📍 Based in Germany | Available in German & English | Fast response times Let's build something great together.
- Customer Service
- Email Automation
- AI Implementation
- Ecommerce
- Website Optimization
- Web Development
- API Integration
- JavaScript
- RESTful API
- Chatbot Development
- Zoho CRM
- Shopify
- WordPress
- Node.js
- Zapier
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