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A versatile, detail-oriented communication and marketing professional following "The Chicago Manual of Style" (CMOS), "Associated Press Stylebook" (AP), and the "American Psychological Association Style" (APA), or an organization's standards as required for a project. Experienced writing winning proposals, copywriting, technical writing, press releases, web and newsletter writing, editing, and proofreading. Translated complex data into consumable content for print, training manuals, and private and government proposals. Core Skills • Writing styles for various industries, sectors, and document types. • Proposal writing, technical writing, web and newsletter writing, editing, and proofreading. • Microsoft Office Suite: Word, Excel, PowerPoint, Publisher, SharePoint, Outlook, and Teams. • Google Workspace: Docs, Forms, Sheets, Slides, and Google Meet. • Adobe Creative Suite: Adobe Acrobat, Adobe Cloud, InDesign, Illustrator, and Photoshop. • Social media and Website platforms: Instagram, Facebook, X, WordPress, Blogger, and Wix. • On-page SEO writing with keyword research, competitor analysis, and performance metrics. • SEO tools: Ahrefs, Google Analytics and Search Console, Moz, and SEMrush. • Organizing and scheduling projects and tasks with Microsoft Planner and Lists. PROFESSIONAL EXPERIENCE May 2021 to October 2024 Marketing and Proposal Coordinator Hawaiian Dredging Construction Company, Inc. - Honolulu, Hawaii • Prepared proposals following the Shipley method to ensure clarity, persuasiveness, and compliance. • 90% of the proposals I prepared were either awarded a contract, selected for interviews or invited to participate in the next phase. • Collaborated with the proposal teams and subject-matter experts (SME) for content accuracy and to identify winning themes. • Followed "The Chicago Manual of Style" and "The Associated Press Stylebook" for writing, editing, proofreading, and formatting. • Formatted proposals to the requirements of the request for proposal (RFP) or request for qualification (RFQ). • Project management via Microsoft Planner and Microsoft Lists. • Developed Standard Operating Procedures (SOP) for the Marketing and Proposal department. • Designed PowerPoint presentations (Pitch Decks) for business development presentations. • Drafted and organized materials to update the company website. • Created print-ready artwork for advertising and marketing collateral using Adobe InDesign and Photoshop. • Wrote and compiled materials for industry award submissions. • Wrote and distributed press releases as needed for special events. September 2013 to Present Marketing and Communications Consultant Of Value Marketing, LLC - Honolulu, Hawaii • A self-employed part-time role. • Writing services include press releases, technical writing, direct response email campaigns, newsletters, social media, web, and blogging. • Internet marketing includes WordPress web design, content marketing, social media campaigns, email campaigns, digital marketing, keyword research, and search engine optimization (SEO). • Social media for small business coaching to manage social platforms, develop social network schedules, and generate social media content. November 2016 – April 2021 CMS Software Trainer and Accountant I Honolulu Authority for Rapid Transportation (HART) – Honolulu, Hawaii • Created user training for the HART Contract Management System (CMS), which included the Oracle Primavera Contract Management System and Microsoft SharePoint. • Translated complex data into user-friendly text for training manuals and supplemental educational materials such as workflows, FAQs, help guides, and knowledge articles for member-facing users. • Wrote text and selected layouts, graphics, drawings, tables, exhibits, illustrations, and graphic images for Contract Management System (CMS) training materials. • Prepared data and distribution of expenditures to proper accounts and funds. • Classified expenditure transactions per CGI Advantage® code structure. • Prepared deposits with appropriate codes and classifications. • Assisted with compliance and internal controls with reports and analysis of inconsistencies. October 2010 – September 2013 | Sr. Provider Relations Specialist APS Healthcare / Universal American – Honolulu, Hawaii • Outreach and communication to healthcare professionals, including coordination of in-service training sessions for healthcare providers to provide functional support to member operations and provider operations training teams. • Wrote behavioral health services materials and developed informational PowerPoint presentations, followed APA style standards for writing, editing, proofreading, and formatting. • Maintained tone, language, and branding consistency across all health member and health provider communication materials.