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Senior Product Designer with 8+ years in high-complexity B2B SaaS and a 𝗣𝗵𝗗 𝗶𝗻 𝗖𝗼𝗺𝗽𝘂𝘁𝗲𝗿 𝗦𝗰𝗶𝗲𝗻𝗰𝗲 (Distributed Systems, University of York, published at SC'23). I design from the data model up, not the screen down: my background is software engineering, so I understand database schemas, API structures, and system architecture - and my designs hold up when engineers implement them. 𝗪𝗵𝗮𝘁 𝗜 𝗱𝗼: - Enterprise product design → multi-role systems, compliance-heavy workflows, legacy modernization - Design systems at scale → most recent: 58 component sets, 6,880 variants in 3 months, published as an npm library with Storybook documentation - Sole-designer ownership → 0-to-1 from data model to shipped screens - Complex domains → ERP, logistics, circular commerce, document workflows 𝗥𝗲𝗰𝗲𝗻𝘁 𝘄𝗼𝗿𝗸: - SpecTec Middle East (maritime ERP) → unified crew management across 3 applications and 11 React sub-projects; adopted on 44 vessels for 2,000+ crew, replacing spreadsheet coordination - Okret (circular fashion SaaS) → sole designer, B2C mobile + B2B operations platform; first campaign: 2,551 validated takebacks, 39% account conversion; second campaign launched with near-zero support volume - Duxre (CRE SaaS + AI) → Design Lead; design system from scratch, React migration delivering 3 modules in 5 months - United Nations (gDoc 2.0) → unified global document workflow system, ~10,000 users 𝗛𝗼𝘄 𝗜 𝘄𝗼𝗿𝗸: Directly with founders, PMs, and engineers. I'm comfortable in the technical layer - schemas, API structures, system constraints - so my designs account for how things will actually be built, and handoff doesn't need reinterpretation. I'll push back on scope that creates technical debt. 𝗔𝘃𝗮𝗶𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆: 20–25h/week 𝗣𝗼𝗿𝘁𝗳𝗼𝗹𝗶𝗼: amarkovic.me

I am a Consultant / IT expert with current focus on Microsoft Cloud technologies (Office 365, Azure) and vast experience and certification with Microsoft SharePoint, Exchange, Windows Server and Microsoft Hyper-V virtualization. Nowadays, my focus mainly is on complex migrations to and from M365 cloud. I have more than a decade of experience in Information Technology on a variety of positions from first line of support to IT project management. Strong technical expertise in design, build and support of complex solutions for large scale customers, which involve server and desktop virtualization, user environment virtualization, server-based computing, user data migration and applications virtualization. Experienced in presale support activities including cost modelling of services, cost estimations, customer presentations, price quotations, with focus on business development and transformation projects. Certification: Microsoft Trainer, M365 Enterprise Administrator Expert, MCSE: Productivity, MCSA: Windows Server, MCSE: SharePoint, MCITP: Hyper-V, MCITP, etc Some of the companies I had directly worked with: Fujitsu, Novomatic, International Committee of the Red Cross, EunetHosting, Belgrade Airport, Etihad Airways, Wiener Stadtische, Gordon Ramsay Group, MET Parking, EThames Graduate School, Accendo Markets, iStyle Stores, Business & Human Rights Resource Centre, DNS Europe, DataGate, Castle Climbing, Greencoat Capital, Simmon Murray, Truestone Impact Investment, and many more. Professional Skills • Office 365 and its services, Microsoft Azure (Azure AD, Azure AD Connect, RMS, EMS, Microsoft Intune, ATP, etc) • Expert for Microsoft SharePoint, advanced knowledge of Microsoft Exchange, basic knowledge of SfB • Microsoft Hyper-V, VMWare ESXi/vSphere, CA 3Tera AppLogic, Oracle VirtualBox • Administrative knowledge of all existing Microsoft Windows Server and Client versions, including deployment, configuration and maintenance, also have basic knowledge of Linux based operating systems. • Installation, configuration and maintenance of MSSQL Servers, Installation, configuration and maintenance MySQL server on Windows and Linux platform (basic knowledge on Linux). • Technical documentation writing skills (Solutions designing skills: High Level Designs, Low Level Designs, Build Guides, Operational Maintenance Guide documents, User manuals writing) • Installation, configuration and maintenance of Microsoft Exchange Servers • Experience in HTML/CSS/PHP programming, although basic skills in PHP • Configured many network and services monitoring software such as SCOM, Nagios, SiteScope, IPmonitor, N-central, PRTG, etc Experience with Microsoft SCCM • Experience in backup solutions such as Microsoft DPM, Windows server backup, Drive XML, Acronis and StorageCraft ShadowProtect, Simpana Commvault • I have used ticketing sistems like: RT, Jira, ServiceNow, HP Service Manager, Remedy, VMWare VSM • Knowledge of ITIL • Extensive experience with Microsoft Office (Outlook, Word, Excel, InfoPath, PowerPoint, Front Page...), both as a user and an administrator - including installation, configuration and maintenance.

Senior Solution Architect with 13+ years delivering enterprise Microsoft 365, SharePoint, Power Platform, and AI-powered systems. 100% Job Success Score. $50K+ earned on Upwork. I spent 6 years onsite in the USA as Enterprise Architect working with Fortune 500 clients through Accenture's Avanade unit — Cardinal Health, Barclays, Grant Thornton. Prior to that I spent 8.5 years as Lead Architect at a US-based healthcare MNC (Somerset, NJ) building enterprise platforms across North America, Europe, Japan, and Australia. I've conducted Microsoft 365 and SharePoint workshops across 40+ countries. One of my intranet builds was nominated by the client for an IABC award for best implementation in Atlanta, USA. I currently manage concurrent client projects at SwiftinIT across healthcare, construction, legal, and professional services clients globally, and am building a production multi-tenant healthcare AI platform using Node.js. What I deliver: Microsoft 365 & SharePoint — SPFx custom web parts (React/TypeScript), hub site architecture, document management, permissions, governance, and migrations from SharePoint 2010/2013/2016 to modern SPO. Power Platform — Power Apps canvas and model-driven apps, Power Automate complex approval flows with error handling and audit logging, Power BI dashboards, Copilot Studio agents. AI & Automation — Claude API, Azure OpenAI, Mistral agents, RAG pipelines, AI Builder document processing, HIPAA-compliant healthcare AI workflows. I use Claude Code, Cursor, and GitHub Copilot daily. Full Stack — React, Next.js, Node.js, ASP.NET Core, C#, PostgreSQL, SQL Server, Azure, AWS. Healthcare AI — medical imaging analysis, clinical documentation automation, FHIR R4 integrations, multi-tenant SaaS architecture. Certifications: Microsoft 365 Certified | TOGAF 9 Foundation | Cornell University | Microsoft Certified Professional

🏆 Top Rated Plus 💯 100% Job Success Score 🕓 5100+ Hours 🚀 22+ Years of Experience I'm in the top 1% of elite freelancers here on Upwork, and my track record speaks for itself. With over 22 years in the web development branch and hands-on experience with WordPress(Elementor, WooCommerce, Divi, GeneratePress etc.), Shopify, Webflow, WIX, Squarespace, and more, I've rocked over +40 big projects on Upwork and 5000+ globally. Wondering why pick me from the sea of freelancers out there? Well, I'm not an average web developer - I always get the job done. Here's the scoop: 🌟 I help transform businesses from startup to a success story 🚀 I help boost your business's growth and reach 💡 Always available for consultations 🎯 I help in crafting tailored marketing strategies 🔍 I help you in identifying and solving growth barriers 🛠️ I am focused on solutions, not problems 🎨 Expert in website redesigns and troubleshooting 👍 Ongoing support post-project completion is a must for me 💥 Bringing fresh, innovative ideas and the latest tech Choosing me? It's not just about getting a website. It's about getting a strategic, cost-effective solution that's going to make your business stand out. Let's make something awesome together! 🚀🌟 #WordPress, #Shopify, #WebDesign, #Figma, #AdobeXD, #Webflow, #Squarespace, #WIX, and #CustomDevelopment stand out. As a professional, I specialize in #ResponsiveDesign, #EcommerceSolutions, #MobileFriendly, #UserExperience, #UserInterface, #FrontEnd, #BackEnd, #CMS, #SEO, #WebsiteRedesign, #InteractiveWeb, #CrossBrowser, #WebsiteMaintenance, #DigitalBranding, #ConversionOptimization, #WebsiteAnalytics, #ContentManagement, #PluginDevelopment, #ThemeCustomization, #WebsiteSecurity, #APIIntegration, and #PaymentGatewayIntegration #HTML5, #CSS3, #JavaScript, #jQuery, #Bootstrap, #AngularJS, #ReactJS, #NodeJS, #PHP, #MySQL, #MongoDB, #Python, #RubyOnRails, #Laravel, #CodeIgniter, #Magento, #Drupal, #Joomla, #PrestaShop, #OpenCart, #WooCommerce, #Elementor, #Divi, #VisualComposer, #SiteSpeedOptimization, #AccessibilityCompliance, #GDPRCompliance, #SocialMediaIntegration, #EmailMarketingIntegration, #ContentStrategy, #BrandIdentity, #GraphicDesign, #LogoDesign, #Infographics, #Wireframing, #Prototyping, #A/BTesting, #AnalyticsTracking, #GoogleAdWords, #FacebookAds, #InstagramMarketing, #LinkedInMarketing, #TwitterMarketing, #YouTubeSEO, #InfluencerCollaborations, #AffiliateMarketing, #VirtualReality, #AugmentedReality, #AIIntegration, #MachineLearning, #BlockchainTechnology, #CloudComputing, #DevOps, #AgileMethodology, #Scrum, #ProjectManagement, #QualityAssurance, #UXResearch, #CompetitorAnalysis, #MarketTrends, #CustomerJourneyMapping, #PersonaDevelopment, #Storytelling, #Copywriting, #Blogging

☑️ Upwork Expert-Vetted 🌟 | ✅ 100% Job Success Rate | 🔐 Microsoft Azure and M365 Certified 💼 I bring nearly 20 years of experience as an Consultant, Cloud Solution Architect and System Engineer with deep expertise in: Azure Datacenter Modernization (IaaS, PaaS) ALZ, CAF, WAF, Compute, Networking, Storage, BCDR/ASR, Assessment/Migration, Security, Arc, Monitor, Defender for Cloud, AVD, AVS, ... Azure Hybrid Identity EntraID, PTA, PHS, ADFS, MFA, CA, PIM/PAM, Security Hardening, ... Exchange Server (2003-2019) On-premise, Online, Hybrid, Migration Intune Enterprise Mobility and Security Device Management, LAPS, ASR, Defender, App Deployment, ... Microsoft 365 / Office 365 Modern Workplace Tenant/Services Management, User Administration, ... Windows Server (2003-2025) ADDS, DNS, ADFS, ADCS, RADIUS, DHCP, VPN, RDS, WDS, WSUS, SCCM, ...

Seasoned Cloud Engineer and IT Project Manager with over 10 years of experience delivering scalable, secure, and cost-optimized solutions within the Microsoft ecosystem. Proven expertise in Microsoft 365 migrations, Azure infrastructure projects, and Citrix virtualization environments. Skilled at managing end-to-end cloud transformation projects — from architecture design and implementation to documentation, security policy development, and post-deployment support. I work with MSPs, SMBs, and enterprise clients across industries to modernize IT operations, ensuring alignment with business goals and regulatory requirements. Passionate about operational efficiency, standardization, and future-proofing IT environments. 𝗖𝗼𝗿𝗲 𝗖𝗼𝗺𝗽𝗲𝘁𝗲𝗻𝗰𝗶𝗲𝘀 🔧 Cloud Engineering & Architecture: Azure IaaS/PaaS/SaaS, Bicep/ARM templates, Azure AD, Azure Backup, Azure Virtual Desktop 🧠 Project Management: Agile/Scrum, stakeholder communication, project scoping, budgeting, planning, execution ☁️ Microsoft 365: Migrations, Exchange Online, SharePoint Online, Teams, Intune MDM/MAM, Security & Compliance Center 🔒 Security & Governance: Conditional Access, MFA, DLP, Sensitivity Labels, Identity Protection, Defender Suite 🖥️ Citrix & Virtualization: Citrix Virtual Apps and Desktops, NetScaler, FSLogix, profile management, app layering 🛠️ Automation & Scripting: PowerShell, Graph API, CLI-based automation for deployments and reporting 📚 IT Standards & SOPs: IT policies, DR plans, security documentation, governance templates 👥 Client Collaboration: Consulting, strategic advisory, stakeholder alignment, MSP partnerships 𝗙𝗿𝗲𝗲𝗹𝗮𝗻𝗰𝗲 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀 🚀 Cloud Transformation for SMEs - Migrated over 40 companies from on-premises or legacy hosted environments to Microsoft Azure and Microsoft 365. Designed identity architecture, modern workplace configurations, and set up hybrid or cloud-only environments. 🛡️ Security-First Cloud Deployments - Implemented Zero Trust principles across M365 and Azure tenants — deploying MFA, Conditional Access, Defender for Endpoint, and configuring Intune policies for managed and BYOD devices. 🧰 End-to-End Citrix Virtualization - Designed and deployed Citrix VDI solutions for clients transitioning to remote work or looking to consolidate workloads. Integrated with Azure for hybrid scalability. 📁 Standardization Projects for MSP Clients - Helped multiple Managed Service Providers build repeatable, standardized IT environments across customers by developing deployment templates, governance baselines, and automated scripts for tenant onboarding. 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 ✅ Citrix Certified Associate - Virtualization ✅ Microsoft Azure Solution Architect ✅ MCSE: Productivity ✅ MCSE: Cloud Platform and Infrastructure ✅ MCSA: Windows Server 2016 ✅ MCSE: Server Infrastructure ✅ MCSA: Cloud Platform ✅ MCSA: Office 365 ✅ MCSE: SharePoint ✅ MCSE: Private Cloud ✅ MCSA: Windows Server 2012